Sure Start Children's Centres: Performance, achievement and ...

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Sure Start Children's Centres: Performance, achievement and ...

  1. 1. SURE START CHILDREN’S CENTRES: PERFORMANCE, ACHIEVEMENTS AND OUTCOMES REVIEW Name of Local Authority/Children’s Trust       Name of Sure Start Children’s Centre       Review Year April- March 20--       Version 8: Revised Feb 2010 1
  2. 2. INDEX INTRODUCTION ......................................................................................................3 GUIDANCE ON COMPLETING THE FORM ...........................................................4 ROLE OF A CHILDREN’S TRUST............................................................................5 MANAGING PERFORMANCE TO ACHIEVE OUTCOMES.....................................5 INSPECTIONS OF CHILDREN’S CENTRES...........................................................5 PART A: Sure Start Children’s Centre Details .........................................................7 Section 1: Factual information about the children’s centre.......................................7 Section 2: Information about the local area served by the children’s centre..........10 PART B: Data on Performance and Performance Indicators .................................11 Section 1: Quantitative data: Performance against national PIs.............................11 Section 2: Quantitative data: Performance against local PIs..................................13 Section 3: Recent reports of judgements from Ofsted or other inspections, quality kitemark judgements such as, social care, adult learning and QA schemes for customer care. .............................................................14 PART C: Review of Performance Improvement......................................................16 Section 1: Qualitative analysis: Centre contribution to ECM outcomes with reference to Performance Indicators.................................................16 PART C: Review of Performance Improvement (continued) .................................27 Section 2: ACCESS FOR THE MOST EXCLUDED GROUPS .............................27 Section 3: PARENTAL AND COMMUNITY CONSULTATION AND INVOLVEMENT.................................................................................29 PART C: Review of Performance Improvement (continued)..................................32 Section 4: CENTRE LEADERSHIP AND FINANCIAL MANAGEMENT ...............32 PART C: Review of Performance Improvement (continued) .................................37 Section 5: PARTNERSHIP WORKING .................................................................37 PART D: CHALLENGES FOR THE FORTHCOMING YEAR.................................40 Version 8: Revised Feb 2010 2
  3. 3. INTRODUCTION Sure Start Children’s Centres are key to help achieve outcomes for all young children and their families, and play a major role in the delivery of early years services by local authorities. Local authorities, working within children’s trust arrangements, have specific responsibility to develop a clear and focussed strategy of planning around the measurement of performance of each children’s centre in their area. Those local performance management arrangements sit within a national framework of performance monitoring and support for quality improvement. Central Government monitors performance against priorities using Public Service Agreement (PSA) targets. Sure Start Children’s Centres and local authorities with their partners are expected to improve performance and service delivery impacting upon outcomes for 0-5 year olds. The annual performance management conversation between the authority and the centre is designed to review information about outcomes, monitor impact and inform planning for the forthcoming year using: 1.Data about Sure Start Children’s Centre performance, to benchmark progress and to review impact. 2.Analysis, giving a rounded picture of practice and the local context against which progress should be judged. This form is designed to help the children’s centre gather its evidence base throughout the year in preparation for that discussion and to help the children’s centre team maintain a clear focus on it priorities and objectives. Version 8: Revised Feb 2010 3
  4. 4. GUIDANCE ON COMPLETING THE FORM When to complete the form This review forms the basis of an annual performance management conversation between the local authority and the Sure Start Children’s Centre. This will be the focal point in the year when all performance information is brought together and an in-depth discussion is held to explore what lies beneath the performance of the review year and what the priorities and development goals should be for the forthcoming year. We recommend local authorities ensure the Sure Start Children’s Centres within their areas follow the same timetable to allow for effective benchmarking; and that the form should be completed within a fixed time period each year to fit with the authority’s cycle of review and planning. Our discussions with authorities suggest that a January-March timescale, ahead of the end of the financial year and the Comprehensive Area Assessment (CAA) would fit with most planning cycles. More information about annual performance cycles and the local performance framework can be found on the Local Government website at: www.communities.gov.uk How to fill in the form The local authority should supply the form to the Sure Start Children’s Centre electronically, with fields on data against national performance indicators pre- populated where possible. Local authorities and Sure Start Children’s Centres should discuss and agree how data will be provided. Local authorities should make it clear what base-line information they will be providing and what data the Sure Start Children’s Centres will be required to collect. All boxes can be expanded to the size required. The Sure Start Children’s Centre should complete the form in draft, which will then be discussed with the local authority in the course of the annual conversation. The data collected should show the number of the target group, for example the number of lone parents living in the centre’s reach area, so that the centre can establish how many/what percentage of lone parents it has been in touch with. As well as recording contact with target groups, the LA and the centre should have a good shared understanding of the reach area: the nature and number of ‘hard to reach’ groups and the extent to which the centre is engaging with these groups. The centre should also be mindful of its obligation to provide universal services, especially good information and access to ante- and post-natal services, parenting courses and local childcare provision. Once the form is drafted it should be shared with the LA, and any relevant third party e.g. a voluntary organisation managing a centre under contract, and should form part of the annual conversation. Version 8: Revised Feb 2010 4
  5. 5. ROLE OF A CHILDREN’S TRUST The local Children’s Trust Board should have good oversight of the centres within its area and may receive progress reports at least once a year from the LA to inform its development, monitoring and review of the Children and Young People’s Plan (CYPP). This is a joint strategy setting out how the local partners will co- operate to improve children’s well-being and will include the Early Years Statutory Targets. Those reports should include summarised information with a focus on impact, outcomes and data collected. All of the advisory boards of local children’s centres will be consulted on the development of the CYPP and they should be represented on the Board so they can ensure that the CYPP takes full account of the interests of young children. MANAGING PERFORMANCE TO ACHIEVE OUTCOMES We know that local authorities and Sure Start Children’s Centres have a range of management structures, and they should agree between them the most appropriate Sure Start Children’s Centre representatives to complete the review. The Sure Start Children’s Centre manager should lead the process, but they may wish to draw on other Sure Start Children’s Centre staff, parents and any advisory group or other body involved in governance. They should also draw on input from other expert colleagues from both within the centre and from other partner services – e.g. health - as appropriate. The fundamental principle is that the local authority should hold the Sure Start Children’s Centre to account for its performance and impact upon outcomes through mechanisms of support and challenge. INSPECTIONS OF CHILDREN’S CENTRES The centre’s review form should be a separate document from the Ofsted self evaluation form. This is because the children’s centre review fulfils a different function - the Ofsted form supports the inspection cycle, while this form supports an annual performance management process with the Local Authority which should ensure the effective delivery and improvement of mainstream Early Childhood services. The Apprenticeships, Skills, Children and Learning Act 2009 inserts a new part 3A after Part 3 of the Childcare Act 2006 (“the 2006 Act”) which makes provisions about inspections of children’s centres by Her Majesty’s Chief Inspector of Education, Children’s Services and Skills (“the Chief Inspector”). Ofsted will begin to inspect Sure Start Children’s Centres, in some areas, from Version 8: Revised Feb 2010 5
  6. 6. 2010. Inspections will be centre specific and focus on the outcomes that are being achieved for children and their families. The strength of the leadership and management will be scrutinised as will safeguarding, inclusion and the systems for managing performance and resources. Information recorded in this form will help to provide some of the data that Ofsted will be collecting as part of their inspection regime, starting in 2010 in some areas. Ofsted and DSCF are working together to ensure inspection processes are streamlined and bureaucracy is reduced. In the longer term Ofsted aim to use a single Self Evaluation Form for their inspection purposes. This Review defines overall performance ratings as follows: The Sure Start Children’s Centre has highly recommended and excellent practice in the Rating 1 for exceptional evaluation area linked to supporting excellent centres that have outcomes and PI indicators for the population reach. excellent Outstandin There are well-developed and robust integrated outcomes for g children systems and procedures in place for the centre and partner agencies. Innovative arrangements and practices are evident. The Sure Start Children’s Centre has emerging for strong centres Rating 2 that are effective in good practice in the evaluation area linked to improving outcomes and PI indicators for the promoting population reach. There are integrated systems and Good outcomes for procedures in place for the centre and partner children agencies. for centres that The Sure Start Children’s Centre has basic Rating 3 have acceptable processes and approaches in place for the outcomes for evaluation area with some improving outcomes and Satisfactor children but which PI indicators for the population reach. There are y have scope for emerging integrated systems and procedures in improvement place for the centre and partner agencies. for weak centres The Sure Start Children’s Centre has variable Rating 4 that are not practice and current approaches are not achieving achieving improved outcomes for children or increasing improved engagement with “hard to reach” groups. There are Inadequate outcomes for variable integrated systems and procedures in place children for the centre and partner agencies. Local authorities should retain completed forms to facilitate year on year assessments of Sure Start Children’s Centre performance and improvement over time. Local authorities and Sure Start Children’s Centres should aim to set challenging targets in relation to the relevant key performance indicators to embed an approach that will deliver continuous improvement, highlight impact and provide an evidence base of outcomes for children and families. Version 8: Revised Feb 2010 6
  7. 7. PART A: Sure Start Children’s Centre Details Section 1: Factual information about the children’s centre 1.Name and Address of Sure Start Children’s Centre      2.Name and contact details of centre leader      3.Name, address and contact details of local authority       4.Name, address and contact details of main sponsor       5.Please give a brief description of how the centre is structured. Is it located in one building, or are some services delivered from linked sites or run by other agencies? If they are please add the linked site details here. Consider aspects such as: areas/rooms used, access to outdoor space and general access such as a lift, ramps or stairs.       6.Nature of main centre (i.e. former Sure Start Local Programme, Early Excellence Centre, Maintained Nursery School, Health Centre, community centre, primary school, Family Centre, purpose built etc).       7.Name and give the main service delivery function of other sites (e.g. Early Years Foundation Stage provision, health services, outreach etc). Version 8: Revised Feb 2010 7
  8. 8.       8. a) Date of designation:       b) Date of delivering fully operational services:       c) What is the number of children under 5 in the Sure Start Children’s Centre reach area?       d) Which lower super-output areas are served by the Sure Start Children’s Centre and is the coverage wholly or partly covered by the centre?       9. Is the centre serving: a) a very disadvantaged children’s centre reach area? b) a less disadvantaged children’s centre reach area? The understanding of the deprivation in the centre’s reach will need to be agreed with the LA based on comparative demographic data. 10. Core offer of services: a) If the centre is serving a very disadvantaged area, does the centre offer all elements of the core offer? Integrated childcare and early learning health family support outreach links to Jobcentre Plus Childminder network If no, which services does the centre currently offer?       b) If the Sure Start Children’s Centre serves a less disadvantaged or affluent area, which elements of the universal offer are in place: Integrated childcare and early learning OR Drop-in/stay and play sessions Health Links to Jobcentre Plus Family support and outreach Version 8: Revised Feb 2010 8
  9. 9. Childminder network Other 11. What health services are provided by or from the Sure Start Children’s Centre? 12. How many Health service hours/sessions are provided per week or per month in the Children’s Centre? 13. Do Jobcentre Plus staff work out of the Children’s Centre and if so how many hours/sessions a week on average? 14. What Jobcentre Plus services are delivered, for e.g. general advice, mandatory interventions, job points, or direct phone links? 15. Please outline details of overall establishment/staffing roles and their level of qualifications, such as childcare and family support staff. Version 8: Revised Feb 2010 9
  10. 10. Section 2: Information about the local area served by the children’s centre 16. Please outline briefly (in a few sentences) the main characteristics of the local area, including its social, economic and ethnic background. Indicate in broad terms the level of prosperity or deprivation and the main issues affecting the people who live here. 17. Please outline (in a few sentences) any specific contextual local or other developments or ongoing issues which act as aids or barriers to improving performance. These might include any difficulties in recruiting and retaining staff, recent or impending re-organisation, changes in leadership or issues in the local area. Version 8: Revised Feb 2010 10
  11. 11. PART B: Data on Performance and Performance Indicators Section 1: Quantitative data: Performance against national PIs 1.This part records the performance of a children’s centre against performance indicators. Not all indicators are national performance indicators and where they aren’t there are no agreed definitions. Local authorities and centres, where appropriate, should agree a set of relevant indicators from the National Indicator Set supplemented with local indicators if required. It is expected that the LA will provide pre-populated data, as indicated in the following table. The aim of the performance indicators is to: a. Signal clearly strategic priorities, tied to Every Child Matters outcomes and national Public Service Agreement targets. b. Support local improvement, by enabling authorities and Centres to identify strengths and weaknesses and to plan services which will address these. c. Provide a measure of progress against which to judge local performance and to help focus performance management discussions including targets for improvement and decisions about resourcing. 2.This table is designed to give a quantitative snapshot of performance. In many cases, this data will be proxy, based on available information for wider areas, e.g. the district authority area. It is therefore important that these findings are supported by a qualitative analysis of the causes and circumstances that led to these figures. This is covered in the next section. 3. Please note that there is a column asking for the review year data and one for the previous year. If a centre has been monitoring performance for more than two years they may also add that information here. For advice on producing base-line data see the Together for Children tool-kit ‘Demonstrating Outcomes in Children’s Centres’. Version 8: Revised Feb 2010 11
  12. 12. DATA ANALYSIS TABLE Description (a) Contact data (b) Contact bi) Contact data – (c) Base-line data Percentage % reached in National or of - review year data - from 2 years ago reached in previous year statistical performance previous – if collected review year, or or % rate for neighbour indicator year % rate for the the area comparison area Access for Number with Number with i.e. number in the relevant group living in the i.e. (a) as a % of the most whom the CC whom the CC CC area – Local Authorities to work with (c), or the % rate excluded has had contact had contact CCs to provide the base-line data for the area groups No of teenage (Base-line data only available for 15-17 year old (a) as %age of mothers and mothers at lower tier LA level; there is no data- (c) pregnant base available for pregnant teenagers) teenagers No of lone (Base-line data available at SOA, and therefore (a) as %age of parents CC level but lower level information is distorted (c) due to rounding; LAs may therefore wish to use at lower tier LA level) No of children (There is a variety of sources for base-line data, (a) as %age of in BME which may only be available at LA level) (c) groups No of children (This depends on what data the LA holds; it (a) as %age of with should seek to improve the data over time. (c) disabilities There is no nationally agreed definition or data- base) No of children (As above) (a) as %age of with parents (c) with disabilities No of fathers (Approximate figures for fathers with resident (a) as %age of children can be calculated at SOA and therefore (c) CC level) No of parents (CCs in conjunction with their LA should agree a (a) as %age of of 0-5s in the method of collating this data at CC level; base- (c) CC area line might be all families in the area, all those satisfied with using services, or all those who responded) services Version 8: Revised Feb 2010 12
  13. 13. DATA ANALYSIS TABLE CONTINUED Description of (a) (b) (c) Base-line data % reached in % National performance indicator Contact Contac review year, reached or data - t data - or % rate for in statistic review previo the area previous al year us year year or neighbo % rate ur for the compari area son Access for the most Number Numbe i.e. number in the relevant group i.e. (a) as a % excluded groups with r with living in the CC area – Local of (c), or the whom whom Authorities to work with CCs to % rate for the the CC the CC provide the base-line data area has had had contact contact %age of children in (PCTs should be able to provide the Percentage reception year who are percentage rate at lower tier LA rate for the obese level; there is no contact data for area the CC to collect) %age of infants breastfed at (As above) As above 6-8 weeks from birth %age of children who (LAs must provide the percentage As above achieve a total of at least 78 rate at CC level; there is no contact pts across EYFS with at data for the CC to collect) least 6 pts in each of the PSED & CLL scales %age gap between the (LAs should use the overall LA As above lowest achieving 20% in the %rate; ) EYFSP and the rest No of children aged 0-4 (Base-line data available at SOA, (a) as %age of living in households and therefore CC level but small (c) dependent on workless numbers are distorted due to benefits rounding and LAs may therefore prefer to use lower tier LA level data.) %age of eligible families (%age rate for 0-14s is available at Percentage benefiting from the childcare SOA and therefore CC level; it rate for the element of WTC cannot be provided for 0-4s. There area is no contact data for the CC to collect) %age rate of emergency (PCTs should be able to provide the Percentage admissions caused by percentage rate at lower tier LA rate for the unintentional or deliberate level; there is no contact data for area injuries to children and the CC to collect) young people Section 2: Quantitative data: Performance against local PIs In this section the local authority and the children’s centre may record performance against any locally set performance indicators which reflect local priorities, perhaps derived from the Children and Young People’s Plan and/or the Local Area Agreement. While there is no obligation on local authorities to set local indicators, we know some do, Version 8: Revised Feb 2010 13
  14. 14. and they may find it useful to include them here. Please link all indicators to a relevant ECM outcome. E Lo Resul P Res C cal t r ults M Pe Revie e fro rfo w v m2 o rm Year i year u an o s t ce u ago c In s if o dic data m at Y has e or e bee a n r coll ecte d Section 3: Recent reports of judgements from Ofsted or other inspections, quality kitemark judgements such as, social care, adult learning and QA schemes for customer care. Please summarise the most recent judgements on the setting and explain how action identified in those judgements is being carried forward. You may attach extracts from Ofsted or other reports. Judg D Action carried What emen forward/timefram will ts e happe n as a conse quenc e? Version 8: Revised Feb 2010 14
  15. 15. Version 8: Revised Feb 2010 15
  16. 16. PART C: Review of Performance Improvement This section is designed to give more in depth information about the quantitative data in Part B sections 1 and 2. It is a chance to give the bigger picture behind the data recorded there and to support or qualify it where necessary. When providing review answers consideration needs to be given to how the centre’s activities and services contribute to each of the five ECM outcomes. For all of these fields, you should think in particular about the impact on the children and families in your reach area at the greatest risk of social exclusion. Capturing evidence can also be provided through a narrative case study or attaching any existing documentation. Section 1: Qualitative analysis: Centre contribution to ECM outcomes with reference to Performance Indicators Please outline briefly (e.g. a few sentences) what your main priorities for the review year were, how you approached/actioned them and how they reflect the context in which you work. Set out the main outcomes and the resulting impact on children and families and your service delivery. Priorities Acti Outco ons mes                                                                         Version 8: Revised Feb 2010 16
  17. 17. Version 8: Revised Feb 2010 17
  18. 18. 1. BE HEALTHY: Please set out what the children’s centre has undertaken to help children and families to be healthy and adopt healthy lifestyles and give an assessment of their impact. Activitie Local National PIs s/Output Outcomes Priorities s NI 53 Prevalence of breastfeeding at 6-8 weeks from birth (PSA 12) NI 55 Obesity among primary school age children in Reception class Factors to Consider: • Children’s and families starting points when first making contact with the children’s centre • Do children take adequate physical exercise and eat and drink healthily? • What measures do you take to assess children’s health and what has this shown you? • In what ways do you use good and innovative practice to improve outcomes? • Are there any mitigating factors, which have prevented you reaching the outcomes you wanted? • What is the centre’s impact on groups who find services hard to reach? Based on your evaluation, what are your priorities for improvement in the year ahead?       Overall effectiveness in meeting the BE HEALTHY outcome [Please tick /click for most accurate grade] Version 8: Revised Feb 2010 18
  19. 19. Rating 3: Satisfactory Rating 4: Inadequate Rating 2: Good Rating 1: Outstanding A centre that has A weak centre that A strong centre An exceptional centre acceptable has unacceptable that is effective in with excellent outcomes for outcomes for promoting outcomes for children children but has children outcomes for scope for children improvement 2. STAY SAFE: Please set out what the children’s centre has undertaken to help children and families to stay safe and give an assessment of their impact. Activitie National Local s/Output Outcomes PIs Priorities s NI 70 Hospital admissions caused by unintentional and deliberate injuries to children and young people Version 8: Revised Feb 2010 19
  20. 20. Factors to Consider: • Children’s and families starting points when first making contact with the children’s centre • How do you encourage children and their families to adopt safe practices? • What measures do you take to assess children’s safety and what has this shown you? • In what ways do you use good and innovative practice to improve outcomes? • Are there any mitigating factors, which have prevented you reaching the outcomes you wanted? • What is the centre’s impact on groups who find services hard to reach? Based on your evaluation, what are your priorities for improvement?       Overall effectiveness in meeting the STAY SAFE outcome [Please tick /click for most accurate grade] Rating 1: Outstanding Rating3: Satisfactory Rating 4: Inadequate Rating 2: Good An exceptional A centre that has A weak centre that A strong centre centre with acceptable has unacceptable that is effective in excellent outcomes outcomes for outcomes for promoting for children children but has children outcomes for scope for children improvement Version 8: Revised Feb 2010 20
  21. 21. 3. ENJOY AND ACHIEVE: Please set out what the children’s centre has undertaken to help children and families to enjoy and achieve and give an assessment of their impact. Local Activitie National Pls Prioritie s/Output Outcomes s s NI 72 Achievement of at least 78 points across the Early Years Foundation Stage with at least 6 in each of the scales in Personal Social and Emotional Development and Communication Language and Literacy (PSA 10) N1 92 Narrowing the gap between the lowest achieving 20% in the Early Years Foundation Stage Profile and the rest Version 8: Revised Feb 2010 21
  22. 22. (PSA 11) Factors to Consider: • Children’s and families starting points when first making contact with the children’s centre • What measures do you take to assess children’s enjoyment and achievement and what has this shown you? • What are children’s attitudes, behaviour, attendance and participation like? • How do you encourage children’s spiritual, moral, emotional and cultural development? • In what ways do you use good and innovative practice to improve outcomes? • Are there any mitigating factors which have prevented you reaching the outcomes you wanted? • What is the centre’s impact on groups who find services hard to reach? Based on your evaluation, what are your priorities for improvement?       Overall effectiveness in meeting the ENJOY AND ACHIEVE outcome [Please tick /click for most accurate grade] Rating 3: Satisfactory Rating 4: Inadequate Rating 1: Outstanding Rating 2: Good A centre that has A weak centre that An exceptional A strong centre acceptable has unacceptable centre with excellent that is effective in outcomes for outcomes for outcomes for promoting children but has children children outcomes for scope for children improvement Version 8: Revised Feb 2010 22
  23. 23. 4. MAKE A POSITIVE CONTRIBUTION: Please set out what the children’s centre has undertaken to help children and families make a positive contribution and give an assessment of their impact. Activitie National Local s/Output Outcomes Pls Priorities s Factors to Consider: • Children’s and families starting points when first making contact with the children’s centre • What measures do you take to assess the contributions children and their families make and what has this shown you? • How do you encourage children to express their views and contribute to activities in the centre, their local community or their family? • In what ways do you use good and innovative practice to improve outcomes? • Are there any mitigating factors, which have prevented you reaching the outcomes you wanted? • What is the centre’s impact on groups who find services hard to reach? Based on your evaluation, what are your priorities for improvement?       Overall effectiveness in meeting the MAKE A POSITIVE CONTRIBUTION outcome [Please tick /click for most accurate grade] Rating1: Outstanding Rating 2: Good Rating 3: Satisfactory Rating 4: Inadequate Version 8: Revised Feb 2010 23
  24. 24. A centre that has A weak centre that A strong centre An exceptional acceptable has unacceptable that is effective in centre with outcomes for outcomes for promoting excellent outcomes children but has children outcomes for for children scope for children improvement Version 8: Revised Feb 2010 24
  25. 25. 5. ACHIEVE ECONOMIC WELL-BEING: Please set out what the children’s centre has undertaken to help children and families achieve economic well-being and give an assessment of their impact. Activitie National Local s/Output Outcomes Pls Priorities s NI 116 Proportion of children in poverty (PSA 9) NI 118 Take up of formal childcare by low-income working families Factors to Consider: • Children’s and families starting points when first making contact with the children’s centre • What measures do you take to assess the progress children and their families make to achieving economic well being and what has this shown you? • How do you link with learning providers, such as FE colleges and the local LSC and how do they link with local childcare provision? • In what ways do you use good and innovative practice to improve outcomes? • Are there any mitigating factors, which have prevented you reaching the outcomes you wanted? • What is the centre’s impact on groups who find services hard to reach? Based on your evaluation, what are your priorities for improvement?       Overall effectiveness in meeting the ACHIEVE ECONOMIC WELL-BEING outcome [Please tick /click for most Version 8: Revised Feb 2010 25
  26. 26. accurate grade] Rating 3: Satisfactory Rating 4: Inadequate Rating 1: Outstanding Rating 2: Good A centre that has A weak centre that An exceptional A strong centre acceptable has unacceptable centre with that is effective in outcomes for outcomes for excellent outcomes promoting children but has children for children outcomes for scope for children improvement Version 8: Revised Feb 2010 26
  27. 27. PART C: Review of Performance Improvement (continued) Section 2: ACCESS FOR THE MOST EXCLUDED GROUPS Please outline how the children’s centre supports access to services for the most excluded children and families and the impact this activity has had on them. This links with the performance indicator on accessing excluded groups set out in Part B Section 1. ACCESS FOR THE MOST EXCLUDED GROUPS Action Outcomes To what extent have excluded and disadvantaged groups, including the key target groups, (Part B section 1) accessed services and the practical outcomes they have achieved? (This should include any work that you have done to engage and involve fathers.) How has the centre promoted an inclusive approach and how far have the centre’s outreach services supported this? For example, what activities have been designed to meet the needs of excluded families and to what extent have they been involved in designing and reviewing services? How many fathers/male carers have been involved in helping to plan services? What proportion of fathers have accessed services? Does the centre provide any activities targeted at fathers, or fathers from excluded or disadvantaged groups? What proportion of these fathers Version 8: Revised Feb 2010 27
  28. 28. have accessed services? ACCESS FOR THE MOST EXCLUDED GROUPS Action Outcomes (Cont’d) How do you measure the impact of your activity on the most excluded and how do you act on this information? For example, are all accessing your services? What proportion of each group is accessing services? What are their views on services? Are there any not accessing services, and if so why? Have you run specific consultation events with any of these? How well is equality of opportunity and inclusive practice promoted and discrimination tackled so that all service users and staff can reach their potential? What exactly is the nature and extent of your outreach/home visiting work? For example, do you leaflet the area, knock on doors, and/or use health visitor information to identify families? What is the estimated resource devoted to this work (e.g. 1 FTE, 3 FTE)? Based on your evaluation, what are your priorities for improvement next year?       Overall effectiveness of action to support an INCLUSIVE approach [Please tick /click for most accurate grade] Version 8: Revised Feb 2010 28
  29. 29. Rating 3: Satisfactory Rating 4: Inadequate Rating 1: Outstanding Rating 2: Good A centre that has A weak centre that An exceptional A strong centre acceptable has unacceptable centre with that is effective in outcomes for outcomes for excellent outcomes promoting children but has children for children outcomes for scope for children improvement Section 3: PARENTAL AND COMMUNITY CONSULTATION AND INVOLVEMENT Please outline the ways you consult and seek the views of fathers, mothers, carers, children and the community. Please also outline the other ways in which they all are involved in the development and delivery of services and the strategic management of the centre and its services. This section links to the parental satisfaction indicator at the end of Part B section 1. This is a chance to explain and analyse the data recorded there. It is important that the views of fathers, as well as mothers, are reflected. There should also be some indication of any differences in the involvement of the following groups: fathers, teenage mothers, lone parents, workless households, BME groups, refugees or asylum-seeking families, parents of disabled children or disabled parents and also with any additional groups identified locally as being particularly vulnerable or disadvantaged. PARENTAL AND COMMUNITY Action/Activities Evidence of Effectiveness INVOLVEMENT Version 8: Revised Feb 2010 29
  30. 30. How and how often, are the views of fathers, mothers and other stakeholders gathered? How is it ensured that the information gathered is broadly representative? What do these views tell the children’s centre about the quality of provision and the appropriateness of services? How are these views taken into account in strategic development? Continued… How are these views collated and shared with fathers, mothers and other stakeholders? How are the views of fathers and mothers and children not directly involved in the children’s centre taken into account? How have children’s views been sought and how are they shared with children? What are the customer satisfaction and complaints handling procedures? Examples of action which the children’s Version 8: Revised Feb 2010 30
  31. 31. centre decided not to take? Any other mechanisms that have been used to engage with and involve families, fathers, mothers and children? Based on your evaluation, what are your priorities for improvement over the coming delivery year?       Overall effectiveness of PARENTAL AND COMMUNITY INVOLVEMENT [Please tick /click for most accurate grade] Rating 3: Satisfactory Rating 4: Inadequate Rating 1: Outstanding Rating 2: Good A centre that has A weak centre that An exceptional A strong centre acceptable has unacceptable centre with that is effective in outcomes for outcomes for excellent outcomes promoting children but has children for children outcomes for scope for children improvement Version 8: Revised Feb 2010 31
  32. 32. PART C: Review of Performance Improvement (continued) Section 4: CENTRE LEADERSHIP AND FINANCIAL MANAGEMENT LEADERSHIP AND MANAGEMENT: Please summarise the overall effectiveness of leadership and management within the children’s centre that contributes to the ECM outcomes and overall children’s welfare. . Evidence of LEADERSHIP AND MANAGEMENT Action / Explanation Effectiveness/Outcomes /Impact How do leaders and managers at all levels set a clear direction to staff that leads to high quality integrated services? How transparent and efficient are the decision-making procedures? How is performance monitored and improved and how are the lessons from earlier years fed into the ongoing Version 8: Revised Feb 2010 32
  33. 33. development of the centre? Continued… How adequate are the numbers and suitability of staff? What efforts are there to promote integrated workforce development? Please indicate how many staff are graduates in leadership roles and those who have achieved either the NPQICL or EYP How adequate and suitable is the specialist equipment, resources and accommodation for staff and service users? Are there any other aspects that you feel should be addressed in this category? Based on your evaluation, what are your priorities for improvement?       Overall effectiveness of LEADERSHIP AND MANAGEMENT [Please tick /click for most accurate grade] Rating 1: Outstanding Rating 2: Good Rating 3: Satisfactory Rating 4: Inadequate Version 8: Revised Feb 2010 33
  34. 34. A centre that has An exceptional A strong centre acceptable A weak centre that centre with that is effective in outcomes for has unacceptable excellent outcomes promoting children but has outcomes for for children outcomes for scope for children children improvement Version 8: Revised Feb 2010 34
  35. 35. FINANCIAL MANAGEMENT: Please summarise how effectively and efficiently resources are used to achieve value for money and the children’s centre’s outcomes. FINANCIAL Effectiveness / Action / Explanation MANAGEMENT Comment/Outcomes What steps have been taken to obtain good value for money in providing services? How have these helped to achieve its outcomes, including brief outcomes of any specific external or internal audit assessments? Please provide a broad description of how well the children’s centre and LA consider that the centre’s agreed financial responsibilities have been carried out? What are the administration and management overheads as a % of total costs of the centre? Based on your evaluation, what are your priorities for improvement?       Overall effectiveness of FINANCIAL MANAGEMENT [Please tick /click for most accurate grade] Version 8: Revised Feb 2010 35
  36. 36. Rating 3: Satisfactory Rating 4: Inadequate Rating 1: Outstanding Rating 2: Good A centre that has A weak centre that An exceptional A strong centre acceptable has unacceptable centre with that is effective in outcomes for outcomes for excellent outcomes promoting children but has children for children outcomes for scope for children improvement Version 8: Revised Feb 2010 36
  37. 37. PART C: Review of Performance Improvement (continued) Section 5: PARTNERSHIP WORKING Please summarise how the children’s centre has developed and offers integrated services. Evidence of Effectiveness / PARTNERSHIP WORKING Action / Explanation Comment How is private, voluntary and community provision being best used/or commissioned/ procured when providing services? Who are the key private, voluntary or community organisations providing services within or in partnership with the centre? Are there groups that provide services to children and families in the area that you have not worked with? Are there plans to develop closer working links with these groups in the future? What improvements have been made for families as a result of integration and links between services, e.g. the centre and specialist services, transition to school? Where relevant, how successful are the centre links between its main site and Version 8: Revised Feb 2010 37
  38. 38. satellite or other sites? Continued… How are partner agencies (such as the PCT and Jobcentre Plus) involved in the planning and decision making process? Based on your evaluation, what are your priorities for improvement?       Overall effectiveness of action for PARTNERSHIP WORKING to integrate services [Please tick /click for most accurate grade] Grade 1: Outstanding Grade 2: Good Grade 3: Satisfactory Grade 4: Inadequate Version 8: Revised Feb 2010 38
  39. 39. A centre that has A weak centre that A strong centre An exceptional acceptable has unacceptable that is effective in centre with outcomes for outcomes for promoting excellent outcomes children but has children outcomes for for children scope for children improvement Version 8: Revised Feb 2010 39
  40. 40. PART D: CHALLENGES FOR THE FORTHCOMING YEAR Set out here relevant summary statements of wider children’s trust, Local Area Agreement and Children and Young People’s Plan priorities which relate to the Centre’s Reach Area needs       Please set out main objectives and planned/intended outcomes for the forthcoming year for the children’s centre based on evidence of performance, the capacity for improvement linked to specific needs and priorities This form was agreed between [name of centre and centre leader]:       and [name of local authority:       on [date]:       name of Chair of advisory board       Please enter comments below which capture the key elements for action arising from the annual conversation identifying which party to the conversation is accepting responsibility for further action.       Version 8: Revised Feb 2010 40
  41. 41. Version 8: Revised Feb 2010 41

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