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  • CERTIFICATION HAS BEEN A VERY POPULAR SUBJECT OF DISCUSSION IN AND AROUND THE ELECTRONICS RECYCLING INDUSTRY – BUT IMPLMENTING IT HAS BEEN A DIFFERENT STORY. I’LL TRY TO TELL YOU ABOUT WHAT HAS BEEN GOING ON AND IS AVAILABLE IN THE ELECTRONICS RECYCLING INDUSTRY.
  • THE IAER WANTS TO BE ABLE TO REFER PUBLIC & PRIVATE SECTOR ORGANIZATIONS TO "CERTIFIED ELECTRONICS RECYCLERS" AND PROVIDE A SERVICE TO ITS MEMBERS
  • THE CERTIFICATION PROCESS HAS BEEN DEVELOPED, TESTED AND REFINED. THE IAER HAS DEPLOYED IT TO THE INDUSTRY. A NUMBER OF COMPANIES HAVE GONE THROUGH IAER CERTIFICATION AND MORE ARE IN PROCESS. More about this later
  • BY USING A REPUTABLE 3 RD PARTY THE IAER ASSURES A THOROUGH & OBJECTIVE CERTIFICATION PROCESS WE WERE FORTUNATE TO HAVE THE CHOICE BETWEEN SOME OF THE BEST COMPANIES IN THE FIELD BVQI IS RECOGNIZED AS A WORLD CLASS AUDITOR FOR EHS & QUALITY - 1200 AUDITORS WORLDWIDE - RECOGNIZED BY 17 ACCREDITATION BODIES - ISSUED 27,000 CERTIFICATES IN 70 COUNTRIES
  • IAER CERTIFICATION IS UNIQUE: It focuses on industry-specific requirements And the broader needs of customers Although it is broad in scope, it was designed to be practical.
  • ALTHOUGH THE IAER CERTIFICATION PROCESS ADDRESSES THE QUALITY & ENVIRONMENTAL ASPECTS OF A BUSINESS – AS DO ISO 9001 & 14001 – IT REALLY FOCUSES ON THE UNIQUE REQUIREMENTS OF THE ELECTRONICS RECYCLING INDUSTRY. IT CAN BE CONSIDERED TO BE INCREMENTAL TO THE IS0 CERTIFICATIONS – NOT A REPLACEMENT FOR THEM.
  • IAER CERTIFICATION IS NOT A COMPLIANCE AUDIT. AND IT IS NOT A SUBSTITUTE FOR REGISTRATIONS TO ISO STANDARDS. IT IS SIMILAR IN APPROACH TO ISO STANDARDS - BUT ADDRESSES SPECIFIC ASPECTS OF ELECTRONICS RECYCLING AN OBJECTIVE & RECOGNIZED 3RD PARTY AUDITOR IS IMPORTANT
  • THE IAER CERTIFICATION PROCESS IS TAILORED TO THE SCOPE & NATURE OF THE OPERATIONS OF ELECTRONICS RECYCLING COMPANIES: - DIFFERENT TYPES OF COMPANIES - SOME GENERIC CRITERIA - SOME UNIQUE COMPREHENSIVE - BUT NOT EXHAUSTIVE THE SCOPE OF IAER CERTIFICATION ADDRESSES 3 MAJOR ASPECTS OF AN ELECTRONICS RECYCLING BUSINESS: Management Systems General Business Factors And Operational Capabilities & Processes
  • HERE ARE SOME EXAMPLES OF THE TYPE OF PROVISIONS & LANGUAGE IN THE IAER CERTIFICATION STANDARD FROM SOME OF THE GENERAL REQUIREMENTS IN EACH OF THE 3 MAJOR SECTIONS OF THE STANDARD SOMEWHAT SIMILAR TO ISO STANDARDS
  • AND THESE ARE SOME EXAMPLES OF MORE SPECIFIC REQUIREMENTS ALSO ADDRESSES SOME OF THE MORE UNIQUE ASPECTS OF ELECTRONICS RECYCLING
  • IAER CERTIFICATION IS A 5 STEP PROCESS IT MINIMIZES ON-SITE TIME THE ON SITE AUDIT IS CRITICAL TO THE PROCESS – BUT ONLY ONE OF THE ELEMENTS CERTIFICATION QUALIFICATIONS MUST BE RE-VERIFIED EVERY 2 YEARS
  • IAER CERTIFICATION STARTS WITH A “PRE-SCREENING” PROCESS THAT HELPS DETERMINE WHETHER A COMPANY IS REALLY READY FOR CERTIFICATION.
  • IN THE FINAL ANALYSIS, THE IAER CERTIFICATION PROCESS ASKS 4 BASIC QUESTIONS.
  • HERE ARE SOME EXAMPLES OF KEY FOCUS AREAS THAT AN IAER CERTIFICATION AUDIT WILL ADDRESS – SOME OF WHICH ARE NOT ADDRESSED BY ISO CERTIFICATIONS.
  • THE CERTIFICATION STANDARD ITSELF IS A BASIC STATEMENT OF REQUIREMENTS. THERE ARE A NUMBER OF ADDITIONAL DOCUMENTS THAT WERE DEVELOPED TO SUPPORT THE PROCESS.
  • THE IAER CERTIFICATION PROCESS IS READY FOR THE INDUSTRY, BUT IT IS FACING SEVERAL CHALLENGES BEFORE IT IS WIDELY ADOPTED.
  • MORE ELECTRONICS RECYCLERS ARE BEGINNING TO PURSUE IAER CERTIFICATION.
  • INTEREST IN CERTIFYING ELECTRONICS RECYCLERS IS INCREASING. THE EPA HAS BEEN FACILITATING THE DEVELOPMENT OF “BEST MANAGEMENT PRACTICES FOR ELECTRONICS RECYCLING” THROUGH A LARGE STAKEHOLDER GROUP. THE LATEST VERSION OF THE “BMP” DOCUMENT (ON “RESPONSIBLE RECYCLING”) WILL NOW GO THROUGH AN “IMPLEMENTATION PHASE”. THE IAER HAS BEEN PART OF THE EPA BMP PROCESS FROM THE BEGINNING – AND HAS ALSO BEEN REVISING AND ENHANCING THE IAER CERTIFICATION PROGRAM TO BE CONSISTENT WITH THE KEY ELEMENTS ADDRESSED BY THE BMP DOCUMENT.
  • THESE ARE THE TYPES OF THINGS THAT ALL THE CERTIFICATION PROCESSES LOOK FOR. START THE PREPARATION PROCESS BY ESTABLISHING A “BASELINE” Identify the “Gaps” (almost all organizations have some at the beginning) Then put a plan in place to “plug” the “gaps” DOCUMENTATION CAN BE OVERDONE AND BECOME A BUREAUCRATIC BURDEN – BUT EFFECTIVE DOCUMENTATION OF THE KEY ELEMENTS OF THE MANAGEMENT PROCESS CAN HELP ASSURE CONSISTENCY OF IMPLEMENTATION. Start by documenting what you already do Clarify responsibilities Then improve on the management process IT IS VERY IMPORTANT THAT ALL LEVELS OF THE ORGANIZATION BE AWARE AND INVOLVED IN THE MANAGEMENT PROCESS -NOT JUST THE EHS STAFF! - Certification audits will look for this ACCREDITED CERTIFICATION AUDITORS LOOK FOR A DISCIPLINED, DOCUMENTED AND CONTROLLED MANAGEMENT SYSTEM. They like to see “evidence” that demonstrates what the system is, what it requires, and how it is controlled. They don’t want to just “talk about it” BUT BE SURE THAT WHAT YOU DO TO FORMALIZE YOUR MANAGEMENT SYSTEM WILL HELP YOUR ORGANIZATION BE MORE EFFECTIVE – NOT JUST SATISFY AND AUDITOR!
  • SO CERTIFICATION IS IMPORTANT TO THE ELECTRONICS RECYCLING INDUSTRY – BUT IT NEEDS TO BE MARKET-DRIVEN TO GET ACCEPTED AND IMPLEMENTED WIDELY.
  • FOR MORE INFORMATION ON THE ELECTRONICS RECYCLING INDUSTRY & CERTIFICATION – VISIT THE IAER WEB SITE

PowerPoint Version PowerPoint Version Presentation Transcript

  • CERTIFICATION In the Electronics Recycling Industry International Association of Electronics Recyclers © 2007 IAER Web Site - http://www.iaer.org Email - [email_address]
  • CERTIFICATION OBJECTIVES
    • Support & promote high standards for industry
      • environmental quality
      • regulatory compliance
      • high quality business practices
    • Establish formal, objective certification process
      • designation “Certified Electronics Recycler ® ”
    • Provide service to member companies
      • help improve management systems
      • recognition of high quality electronics recyclers
  • PROGRAM DEVELOPMENT
    • Established basic criteria & process
      • - Team of IAER Leadership
      • - Existing Standards & industry practices
      • - Staff/professional support
    • Developed details of certification/audit process
      • - Audit/Review Committee
      • - Service Provider participation
    • Conducted pilot test of audit process
    • Refined the process & sought buy-in
    • Implemented certification program
  • SERVICE PROVIDER
    • Selected group of potential candidate companies
      • Member recommendations
      • Leaders in EHS & Quality auditing
    • Rigorous selection process
      • consensus on key selection criteria
      • formal RFP & evaluation of proposals
      • interview of short list of candidates
    • Selected world-class accredited Registrar
      • BVQI (WEB SITE - http://www.BVQINA.com/ )
  • WHAT IS IAER CERTIFICATION?
    • INDUSTRY SPECIFIC REQUIREMENTS
    • BROADER NEEDS OF CUSTOMERS
    • KEY AREAS OF INTEREST TO STAKEHOLDERS
    • PRACTICAL IMPLEMENTATION
      • for Small & Medium-size Enterprises (SMEs)
  • IAER CERTIFICATION vs. ISO 9001 & 14001
    • ISO Quality & Environmental Management Systems requirements generally more than adequate
    • IAER Certification unique requirements – incremental to ISO in areas such as:
        • Health and Safety (management systems)
        • General Business (e.g., security, financial)
        • Operational Capabilities (e.g., equipment, facilities, personnel/skills, and controls)
  • BASIC CERTIFICATION PROCESS APPROACH
    • Focus on improving management systems
      • not evaluating operational performance
    • Recognize existing certifications (e.g., ISO)
    • Minimize audit burden to member companies
    • Engage objective and qualified third party
      • to provide certification services
  • BASIC CERTIFICATION PROCESS GENERAL SCOPE
    • MANAGEMENT SYSTEMS
      • Common Elements
        • (e.g., policy, planning, implementation, measurement, review)
      • Unique Elements
        • Environment, Health, Safety & Quality
    • GENERAL BUSINESS
      • Management, Finances, Insurance, Security
    • OPERATIONAL CAPABILITIES & PROCESSES
      • Operations, Personnel, Facilities, Equipment
      • Control Of Materials Of Concern
      • Downstream Due Diligence And Risk Management
      • Data Security
  • EXAMPLES FROM IAER STANDARD - of some General Requirements
    • Management Systems
      • “ There shall be corporate commitments, in the form of policies and/or instructions that address the achievement and improvement of high standards of business practices in relation to each of the basic management systems.”
    • General Business
      • “ There shall be a plan and program for the security of the physical facilities, products and materials assets involved in the operational processes.”
    • Operational Capabilities & Processes
      • “ There shall be a process for the evaluation and monitoring of key contracted operations in relation to compliance with applicable regulations as well as the adequacy of their management systems.”
  • EXAMPLES FROM IAER STANDARD - of some Specific Requirements
    • There shall be:
    • “ evidence of compliance with applicable environmental, health & safety regulations ”
    • “ adequate insurance coverage for potential risks and liabilities associated with the nature and magnitude of the company’s operations”
    • “ evidence that a high percentage of the product received by the company is recycled and not land filled as well as a commitment to continuously improve in this area”
    • “ a process to control and document the downstream movement of electronic devices or their components until such point that they are reused, recycled, reclaimed or disposed in a manner that supports resource recovery and minimizes negative impacts on human health and the environment”
  • BASIC CERTIFICATION PROCESS PROCESS STEPS
    • IAER Membership criteria
    • Pre-screening process: questionnaire
    • Audit Preparation: optional service
    • Audit: on site review & assessment
    • Follow-ups:
      • - Audit Report & Recommendations
      • - Corrective Action
      • - Certification
      • - Maintenance (renewal audits every 2 years)
  • CERTIFICATION READINESS
    • IAER PRE-SCREENING QUESTIONNAIRE
    • Evidence of prior experience with other relevant types of certifications.
    • Evidence of relevant corporate policies and procedures.
    • Knowledge of applicable legislative and regulatory requirements.
    • In general, completing the questionnaire adequately.
  • FUNDAMENTAL QUESTIONS - of Audit Process
    • Does the company have Management Systems that address key elements of environment, health, safety & quality?
    • Does the company exhibit the basic characteristics of a reputable business?
    • Does the company have operational capabilities that are consistent with what it claims to be the scope of its business?
    • Does the company have adequate controls in place to protect its workers, customers and the environment?
  • EXAMPLES OF KEY AUDIT FOCUS AREAS
    • MANAGEMENT PROCESSES & PROGRAMS
      • Operational Capabilities and Processes
      • Environmental Compliance – Licenses and Permits
    • DOWNSTREAM DUE DILIGENCE
      • Including export controls
    • HEALTH & SAFETY ASPECTS
      • Including handling of “Materials of Concern”
    • SECURITY CONSIDERATIONS
      • Including data as well as facilities
  • IAER CERTIFICATION DOCUMENTS
    • Certification Standard
    • Application for Certification
    • Pre-Assessment Checklist
    • Pre-Screening Questionnaire
    • Audit Checklist
    • Certification Guidance
    • Certification Certificate
    • Program information – including Standard – is available on IAER web site at:
    • http://www.iaer.org/communications/certification.htm
  • CHALLENGES
    • Buy-in from stakeholder groups:
      • OEMs
      • Government Agencies (federal, state, local)
      • NGOs
    • Market forces
      • Customer expectations & requirements
    • Recognition – vs. ISO
    • Time & effort to prepare
  • PROGRAM STATUS & OUTLOOK
    • Certification process refined & updated
      • ongoing process with IAER Committee
      • New cost-efficient process announced in 2006
      • Latest version (Release 2.1) announced 5/7/07
    • IAER participation in EPA-facilitated “BMPs”
      • IAER Certification Standard consistent with key elements of BMPs
    • Increasing number of electronics recyclers seeking IAER Certification
      • Over 20 facilities have achieved the designation of “Certified Electronics Recycler®”
      • More in the process of preparing or scheduling audits
  • EPA-FACILITATED PROCESS TO DEVELOP “BEST MANAGEMENT PRACTICES FOR ELECTRONICS RECYCLING” (BMPs)
    • Great deal of interest in the certification of electronics recyclers
      • General consensus that there needs to be a certification process for electronics recyclers
    • 2 year effort involving multiple stakeholder group
    • Developed “General Principles” as well as specific requirements for use in certification programs
    • Generated numerous iterations of a draft BMP document to try to converge on consensus
    • Follow-up effort proposed on “Implementation”
  • CERTIFICATION AUDITS - Perspective
    • WHAT YOU MUST HAVE:
    • Documentation
      • Policies, procedures & assigned responsibilities
    • Awareness
      • Legal & standards requirements
    • Communication
      • Buy-in & training
    • Programs
      • Goals, objectives, targets & measurements
    • Management
      • Commitment, involvement, controls, tracking
    • Evidence – to demonstrate all of the above
  • SUMMARY
    • Certification is market driven
    • There are certifications for different needs
    • Focus is on management processes
    • Organization, discipline & control are key
    • Preparation is critical
    • Electronics recycling industry needs to promote best practices
  • IAER Web Site - http://www.iaer.org Email - [email_address]