Appoint a small, nimble committee to oversee the project.
As its initial task, survey our membership asking them what performance measures they use currently.
Second, prepare a paper to address the history and practices of benchmarking as well as its benefits and pitfalls. With that backdrop, the survey results will be the focus of the report to advise the membership of the performance measures being utilized now by our membership. Target = 2005 Annual Meeting.
Third, utilize the information collected from the membership as well as industry practices to identify and recommend a limited number of common performance measures that we might all use to benchmark our programs. Target = December 31, 2005.
Fourth, once the benchmarking measures are determined, survey the membership regarding those benchmarking measures. For states that choose to participate, the results will be compiled in summary, anonymous fashion reporting only the statistical summary, without state names. Target = June 2006.
Fifth, the survey will be refreshed biannually as part of the Survey of the States. Unlike the remainder of the data collected for the Survey of the State, this performance data will not be for publication.
Benchmarking is a process used in strategic management that allows you to evaluate and compare actual performance against targets or set goals throughout the cycle of a process to determine where improvement is needed.
For state procurement directors, benchmarking is a key task in becoming a procurement performance leader .
Utilize the information collected from the membership as well as industry practices to identify and recommend a limited number of common performance measures that we might all use to benchmark our programs. Target = December 31, 2005.
Conclusion: Benchmarking and the Value of Public Procurement
One of the strategic tasks for today’s public procurement officer is helping both government and citizens understand that public procurement is not a cost center, but rather, a revenue and value center for the enterprise.