Performance Management

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Performance Management

  1. 1. Performance Management Time to STEP up Jonathan Hornby, SAS Copyright © 2007, SAS Institute Inc. All rights reserved. 2006,
  2. 2. Performance Management – Time to STEP up Last decade has seen radical change • The world is flat • The world is green • The rules have changed • Information doubles every 11 months Still only 1,440 mins per day • Time to get Strategic • Time to ensure Transparency • Time to Evolve and innovate • Time to become Proactive Copyright © 2007, SAS Institute Inc. All rights reserved.
  3. 3. Performance Management – Reality check BusinessWeek survey • Conversations changing From cost cutting … to balancing cost & innovation • Agility serious concern <20% of CEOs/ CFOs happy <50% of execs understand what drives profit/ value Fundamental obstacles • Accountability • Culture toward measurement • Transparency For more information on the survey, visit: http://www.sas.com/events/cm/157329/ Copyright © 2007, SAS Institute Inc. All rights reserved.
  4. 4. Performance Management – Analytic depth The power to improve What’s the best that can happen? Optimization What will happen next? Predictive Modeling What if these trends continue? Forecasting Why is this happening? Statistical Analysis Alerts Query What actions are needed? Drilldown Where exactly is the problem? Ad hoc Reports Std. How many, how often, where? Reports What happened? Copyright © 2007, SAS Institute Inc. All rights reserved.
  5. 5. Performance Management – An evolution Smart Growth Evolve Evolve via experimentation & innovation Learn Learn, share, codify & adapt Improve Improve foresight, optimize for value Manage Manage & align resources to strategy See See reality - clean & simple Copyright © 2007, SAS Institute Inc. All rights reserved.
  6. 6. Performance Management – South Dakota DOT TAKING THE HIGH ROAD TO SUCCESS With better information, questions and results Over $2m saved in first year Story @ http://www.sas.com/success/sddot.html Use SAS® Activity Based Management to answer: • What does it cost to maintain a mile of secondary highway? • How do our costs compare with those of other states and with private-sector contractors? • Where are the best opportunities for reducing cost? Copyright © 2007, SAS Institute Inc. All rights reserved.
  7. 7. Performance Management – South Dakota DOT “With SAS, we’re becoming more aware of what we’re spending … and how we’re performing, so we know where to make changes to improve and when we must request more funding.” Roxanne Rice Chief Financial Officer, South Dakota Department of Transportation Use SAS® Strategic Performance Management to answer: • Is our strategy in line with our mission? • How can we redirect our resources to more productive uses? • How does each part of SDDOT contribute to the department’s overall success? Copyright © 2007, SAS Institute Inc. All rights reserved.
  8. 8. Performance Management – Making it happen See and manage what you have Plan 3 Review 7 Strategy 2 People Inputs Money Technology Customers What we do 1 Drivers Process Events Products Outputs Services Information Consolidate 6 Budget 4 Execute 5 Copyright © 2007, SAS Institute Inc. All rights reserved.
  9. 9. Performance Management – Making it happen See and manage what you have Copyright © 2007, SAS Institute Inc. All rights reserved.
  10. 10. Performance Management – Making it happen Unlocking smart growth – Improve, Learn & Evolve Quantify influence 8 Internal 9 External 10 Human & IT capital Market & economic trends Process standards & quality Supplier logistics' Effectiveness of strategy Customer behaviors Predict future 11 Simulate options 12 Common themes: Alignment to strategy; Cost & Profitability Optimization Copyright © 2007, SAS Institute Inc. All rights reserved.
  11. 11. Performance Management – Time to STEP up Last decade has seen radical change • Time to get Strategic • Time to ensure Transparency • Time to Evolve and innovate • Time to become Proactive Greatest challenges • Understanding value drivers • Agility Top 3 obstacles • Accountability • Culture toward measurement • Transparency SAS can help you • See, Manage, Improve, Learn & Evolve performance to increase stakeholder confidence & value Copyright © 2007, SAS Institute Inc. All rights reserved.
  12. 12. Fore more information Visit us on the web: www.sas.com to learn about our company/ products www.bettermanagement.com for latest management ideas/ trends Email: Jonathan.Hornby@sas.com Copyright © 2007, SAS Institute Inc. All rights reserved. 2006,

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