Your SlideShare is downloading. ×
0
M9
M9
M9
M9
M9
M9
M9
M9
M9
M9
M9
M9
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

M9

570

Published on

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
570
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
19
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. CHAPTER 9 TRAINING AND DEVELOPMENT PowerPoint Presentation by Charlie Cook Copyright © 2002 South-Western. All rights reserved
  • 2. Training and Development <ul><li>Training and Development </li></ul><ul><ul><li>Represents an ongoing investment in employees and realizes that employees are assets with value. </li></ul></ul><ul><li>Importance of Training and Development </li></ul><ul><ul><li>Rapid technological changes cause skill obsolescence. </li></ul></ul><ul><ul><li>Redesign of work brings about the need for new skills. </li></ul></ul><ul><ul><li>Mergers and acquisitions have increased the need for integrating employees into different corporate cultures. </li></ul></ul><ul><ul><li>Employees are moving between employers more often, necessitating the training of more new hires. </li></ul></ul><ul><ul><li>Globalization of business requires new knowledge and skills. </li></ul></ul>
  • 3. Benefits of Training and Development <ul><li>Individual employee </li></ul><ul><ul><li>Increased employee marketability </li></ul></ul><ul><ul><li>Increased employee employability security </li></ul></ul><ul><li>Organization </li></ul><ul><ul><li>Improved bottom line, efficiency, and profitability </li></ul></ul><ul><ul><li>Increased flexible in having employees who can assume different and varied responsibilities </li></ul></ul><ul><ul><li>Reduced layers of management </li></ul></ul><ul><ul><li>Helps make employees more accountable for results. </li></ul></ul>
  • 4. Planning and Strategizing Training
  • 5.  
  • 6. Setting Training Objectives <ul><li>Align/match identified training needs with training objectives. </li></ul><ul><li>Define objectives in specific, measurable terms: </li></ul><ul><ul><li>In terms of desired employee behaviors. </li></ul></ul><ul><ul><li>In terms of the results that are expected to follow from such behaviors. </li></ul></ul><ul><li>An source of information for setting objectives can be the data on performance deficiencies that is contained in the organization’s performance management system. </li></ul>
  • 7. Design and Delivery <ul><li>Critical Training Design Issues </li></ul><ul><ul><li>Interference from and the difficulty of overcoming prior training, learning or established habits. </li></ul></ul><ul><ul><li>Whether or not employees transfer (utilize) the newly learned skills back to the job. </li></ul></ul><ul><ul><li>Having an organizational environment that is supportive of training and development. </li></ul></ul><ul><ul><li>The choice of a training environment (e.g., on-the-job training) that closely approximates or simulates actual job or working conditions to facilitate the transfer of learning. </li></ul></ul>
  • 8. Evaluation <ul><li>Is an integral part of the overall training program. </li></ul><ul><li>Provides feedback on the effectiveness of the training program. </li></ul><ul><li>Evaluation criteria should be established in tandem with and parallel to training objectives. </li></ul>
  • 9.  
  • 10. Integrating Training with Performance Management Systems and Compensation
  • 11. Reading 9.1: Strategies that Impact the Transfer of Learning <ul><li>Effective Scheduling of Training Session </li></ul><ul><ul><li>Morning hours, fewer hours per session, more frequency. </li></ul></ul><ul><li>Training at the Appropriate Time </li></ul><ul><ul><li>Deliver training as close to the actual time when learning will used/needed on the job. </li></ul></ul><ul><li>Pre-training Preparation </li></ul><ul><ul><li>Employees need to be made aware of the benefit and importance of training. </li></ul></ul><ul><li>Training Delivery </li></ul><ul><ul><li>Training and transfer are enhanced by using a variety of training techniques. </li></ul></ul>
  • 12. Reading 9.2: Key Factors Influencing Training Program Success <ul><li>Planning </li></ul><ul><ul><li>Establish a structured linkage between the organization’s strategic mission and the goals of training and development initiatives. </li></ul></ul><ul><li>Doing </li></ul><ul><ul><li>Select a specific training program content and choose a appropriate training method to deliver the content. </li></ul></ul><ul><li>Checking </li></ul><ul><ul><li>Evaluate training results by measuring participant reactions and responses to behavioral exercises during the training. </li></ul></ul><ul><li>Acting </li></ul><ul><ul><li>Determine how sustain and enhance the role of training and development in the organization. </li></ul></ul>

×