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Entrepreneurs in the 21st Century

Entrepreneurs in the 21st Century






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    Entrepreneurs in the 21st Century Entrepreneurs in the 21st Century Presentation Transcript

    • Entrepreneurs in the 21st Century March 1 2008
    • Innovation comes from …
    • Interaction
    • Mission, Vision, Value – POINT Communication Support Key Communities Ethics & Governance Strategic Planning 7Rs Performance Management System SHARE Knowledge Management System 4Cs Core Competences Continuous Improvement & Innovation CHAMPS Process Varieties of Business-for-Sale 2-Year After-Sale Support High Quality Business Listings Market Segmentation & Targeting Customer Satisfaction & Involvement Voice of Customers Channel Income Growth Market Share and Acceptance Brand Image Improved Productivities SUCCESS Employee Well-Being EAGLE TQM Framework Financial & Market Create economic value and market dominance Customers Generate high customer satisfaction, retention and referrals Product Provide consistent and high quality products that are important to customers Process Adopt a standardized and efficient work-flow Workforce Cultivate a motivated and competent workforce Leadership Provide strong leadership to serve the key communities TQM Scorecard - 50 KPIs (Feedback & Improvement)
    • Idea
    • EAGLE’s 7Rs Workforce Performance Management System The House of 7Rs Workforce Performance Management System R ecruit
      • What is the recruitment process?
      • HR planning
      • Job analysis
      • Recruitment
      • Selection
      R etrain
      • How to train the staff to the HKBI standard?
      • Induction to company culture
      • Training and development
      • Pass-probation requirement
      R efine
      • How do we reassess the staff?
      • Performance appraisal
      • Compensation and benefits
      • Career progression
      R etain
      • How do we retain capable staff?
      • Staff share ownership plan
      • Empowerment
      • Productivity improvement programs
      • Recognition and rewards
      • Satisfaction drive
      R etire
      • How to do succession planning?
      • Career path planning
      • Gap analysis
      • Succession programs
      R equirements and R esources
      • Ethics, legal environment and labor regulations
      • Social, cultural and labor market changes
      • Strategic planning directions, objectives, and budgets
      • Workplace infrastructure, health and safety
      How is the external (requirements) and internal (resources) environment?
    • Implementation
    • Environmental Analysis Strategy Formulation Strategy Implementation Measurement & Control
      • External
      • Society
      • Economics
      • Industry
      • Internal
      • Corporate Culture
      • Structure
      • Resources
      EAGLE’s Strategic Development Process Strategies Ways to achieve short & long term objectives Programs Activities needed as part of strategies Policies Guidance of tasks taken Performance Expected and actual results Mission / Vision / Value Reason for existence and beliefs we share Goals Results to accomplish and timeline Budgets / Targets Costs and benefits of the plans
    • Integrity
    • Ethical E nvironment EAGLE’s LIFE Ethical Model Ethical I ndividuals
      • Fiduciary
      • Integrity
      • Competency
      • Fair
      • Confidentiality
      Ethical L eadership
      • Senior Engagement
      • Role Modeling
      • Day-to-day Behavior
      • Frequent Communication
      • Uphold Ethical Values
      Ethical F unctions
      • Ethics Committee
      • Code of Ethics
      • Ethics Training
      • Whistle-Blowing Mechanisms
      • Customer Feedback
      LIFE Ethical Model
    • Inside you!
    • 捕捉商機 展翅高飛 Turning Opportunities into Action