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Measuring what’s working, what isn’t, and acting on this critical information is what
drives the continuous optimization of your content. Focusing your quality program roles,
responsibilities, and accountabilities is the key to simplifying your workload and lowering
In this session, we will demonstrate how to:
• Establish your Article Quality Index (AQI) to measure the success of your content quality
• Determine your Article Utility Index (AUI), what content is valid AND valuable.
• Manage your Content Validity Check (CVC) Project(s).
• Identify and track improvement opportunities (Flagging) and enhancements (Fixing) on
an ongoing basis.
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