CRM vs. Community Many Businesses do CRM on Businesses build community on Community builds sales but not for hotels because community is local & your customers are not.
Talk to Us is CRM on FacebookYour Guests are Your Fans! CRM is now FUN for your guests. Engage before, during & after- up sell, problem solve & enhance experiences. Target converts & their friends with contests, offers & digital ads. Increase post views for bigger engaged audience Constant feedback to understand your guests & create targeted content. Public stream of 3rd party advocates