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    7012GSM Strategic Information Management Semester 1, 2004 ... 7012GSM Strategic Information Management Semester 1, 2004 ... Document Transcript

    • 7012GSM Strategic Information Management Semester 1, 2004 GRIFFITH UNIVERSITY GRADUATE SCHOOL OF MANAGEMENT COURSE CODE: 7012GSM Class Number: 14838 2004 Gold Coast COURSE TITLE: Strategic Information Management IDENTIFYING INFORMATION Year of Offer : 2004 Credit Point Value : 10 Semester of Offer: 1 Program for which course is designed: Status of Course within Program: MBA Core Course Pre-requisites: Nil Co-requisites: Nil Prior assumed: Nil Course Convenor: Rod Huggett Room No : G27 3.07 (Business 2) Ph. No : 5552 8525 (G.C.) Fax No : 5552 8553 (G.C.) E-mail : R.Huggett@griffith.edu.au Course Lecturer: Lecturer contact details: Rod Huggett Room No : G27 3.07 (Business 2) Ph. No : 5552 8525 (G.C.) Fax No : 5552.8553 (G.C.) E-mail : R.Huggett@griffith.edu.au Consultation Times: Gold Coast Monday 16:00 – 17:00 G27 3.07 School Administrative Officer, GSM Contact Details: GSM Office N63_0.18 Nathan G27_3.06 Gold Coast Phone: +61 7 3875 5366 Phone: +61 7 555 28230 Fax: +61 7 3875 5582 Fax: +61 7 555 28553 1 Last Updated 27/2/04 RH
    • 7012GSM Strategic Information Management Semester 1, 2004 1.0 BRIEF COURSE DESCRIPTION The ability to plan and manage information systems effectively is essential to the successful operation of any organisation. The course will take the approach that information systems are the foundation of E-Business because E-Business is really about making extensive use of digital information support in critical business processes. To achieve this requires: 1. the capability to plan and undertake sound assessment and informed decision-making to deliver targeted and viable investments in e-business initiatives that realise value for the organisation; 2. being able to take a holistic organisational view through approaching e-business from both a business and IT perspective; and 3. recognising that articulating and implementing IS strategies in alignment with business objectives coupled with appropriate management of information and IT resources is the foundation of value adding IS/IT initiatives in an organisation. To assist in structuring the course three knowledge areas are defined: 1. E-business Models and Strategy Development 2. Transformation Opportunities 3. E-business Management 2.0 OBJECTIVES 2.1 The course will provide students with the capacity to analyse and identify opportunities for information system support in business activities in both small and large organisation settings. Students will be able to attain the knowledge to work closely, from a management perspective, with computing professionals in the identification, specification, deployment, planning and management of robust and sustainable information systems and business networks that underpin e-commerce/e-business. 2.2 Upon successful completion of this course, students should be able to: a. critically discuss contemporary information system management challenges and issues in an e-commerce/e-business/IT context; b. appreciate the role and structure of business models appropriate to electronic business activities; c. confidently plan and formulate sustainable information system strategies appropriate to enabling and supporting e-commerce/e-business activities in a manner that ensures optimum business benefits are derived; d. appreciate the role of information technology as an enabler in business process change and organisational transformation; e. critically evaluate the “fit” between information technology availability and business/community needs, capability and sustainability; f. define the role of IT in harnessing information and knowledge to create and maintain business value and support strategic business networks and alliances; g. propose and manage strategies to minimise the business exposure and vulnerability to information loss; and h. competently consider the IT governance mechanisms and structures that effectively contribute to ensuring that IT investment does in fact realise value for the organisation. 2.3 Inter-relationship of the Course (with other Courses and the Program) The study of Information Systems requires students to range across a number of other disciplines, including Accounting, Finance, Marketing, Logistics, Strategic Management and Human Resource Management, among others. While there is no presumption that students will have any prior knowledge in these areas, they must be prepared to discuss and think about some of the issues concerned in these other disciplines and their relevance to the Information Systems discipline. In particular however, it is intended that the course will provide students with a fundamental understanding of strategy as it relates to the Information Systems field, and therefore business in general. 2 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 3.0 CONTENT The course is divided into 12 modules in three knowledge areas: E-business Models and Strategy Development Module 1 E-commerce/E-Business/IT Relationship Module 2 E-business Models Module 3 Strategy Formulation: Tools and Techniques Module 4 An SME Strategy Framework Transformation Opportunities Module 5 Technology Enabled Transformation Module 6 Supplier Relationships Module 7 Customer Relationships E-business Management Module 8 Information and Knowledge Management Module 9 Strategic Sourcing of IT Module 10 Strategic Business Networks Module 11 Mobile Computing Module 12 IT Governance Rationale for Content Information systems (I.S.), and their associated information technology (I.T.) must provide business value to the organisation. I.S. and I.T. represent a significant investment in the 21st century organisation and thus must provide a significant return. The bursting of the dotcom bubble demonstrated clearly that a mere presence on the new medium would not achieve the business success hoped for. Creating a corporate web presence because “that’s the modern thing to do” not only ignored the new capabilities of effectively communicating and conducting business with customers and corporate partners, but also ignored the strategic value of re-engineering internal processes. In order to achieve the required return on investment, I.S. and I.T. infrastructure needs to be thoughtfully developed with the strategic goals of the organisation in mind and a thorough understanding of the potential value and capacities of E-commerce and E-business systems. 4.0 ORGANISATION AND TEACHING METHODS Teaching of the course will involve three contact hours per week over a twelve-week period. The contact hours will consist of one three-hour workshop per week. The workshop activities will include presentations and discussions of relevant theoretical and conceptual material and techniques as well as practical application of these to problems, case studies and projects. Students will be expected to participate fully in the proceedings. Students are responsible for using web-based resources and for studying text material, additional readings, and other support materials. Reading the course materials and preparing for each seminar and workshop is strongly recommended. Rationale for Teaching Methods Students will need to be guided in terms of both their reading and their thinking about the implications of Information Systems. As such, it is intended that some time in each workshop will be discussion about the material being covered by the module applicable to that week of the semester. This should assist students to focus on the areas of the textbook and the web site which are most relevant to the course outcomes being sought. 3 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 The remaining time in each workshop will be given to an informal, highly interactive workshop featuring practical group exercises. These exercises will clearly focus on the skills that students will require to complete their assessment in an appropriate manner. 5.0 ASSESSMENT During the semester students will be issued with a detailed “Assessment Pack” which will give a full description of all assessment requirements. The Assessment Pack is supplementary to this Course Outline. Course assessment will consist of a Workshop Presentation, a Management Report, and a Final Examination. The Workshop Presentation (10 minute presentation, plus activity) has a weight of 20%. • The Workshop presentation will be undertaken in groups of 4 to 6 students. Individual efforts and teams of more than 6 will not be approved. • The Workshop presentation will provide students with the experience of researching a course sub-topic within the topic being covered in that weeks’ module. The student group will give a 10-minute presentation the conduct a 15-20 minute learning activity with the plenary group. The course convenor will work with the student group to assist them with defining the topic and creating an effective learning exercise. • A small panel of peers will assess this assessment item. The Management Report (2,500 words in length) has a weight of 20%. • The Management Report will be undertaken either as an individual or in teams of up to three students (3 member teams are preferred). Teams of greater than three students will not be approved. • Students are responsible for forming their own teams. This should be completed as soon as possible after the start of the semester. • The project will be based on an actual workplace situation (or closely reflecting this) with the focus being on E-business Strategy and transformation opportunities. In general terms the project will ask the students to take the theory and techniques presented in the course, particularly modules 2 to 7, and apply them to an actual business situation. The Final Examination will be of three hours duration and has a weight of 60%. • The exam will consist of some multiple choice questions and a range of short-answer questions which will enable students to demonstrate an understanding of the concepts involved and how they can be applied. The word count indicated is a maximum only and has a tolerance of +10%. However, students are reminded that it is quality, not quantity, on which the marking criteria are based. Words/ Assessment Title Due Value Hours 10 min Workshops throughout the semester 20% Workshop Pres + from week 3 – 11 Presentation Activity 2,500 5.00pm 14 May 2004 (Friday Week 20% Management Report 10) Exam period commencing 14 June Final Examination 3 hours 60% 2004 Referencing All material used in assessment items, other than the final examination, must be referenced. Copying of another’s work, or reproducing one’s own work without acknowledgement is 4 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 considered plagiarism. The penalty for plagiarism will be zero marks at best, and at worst, exclusion from the degree program (as per University regulations). Assessment Rationale The assessment items are designed as a progressive learning mechanism whereby students will gradually demonstrate and achieve the aims and objectives of the course. The assessment items will help to develop the student's analytical thinking, technical ability, critical evaluation skills, and reflection capacities. The Workshop Presentation provides students with the experience of researching course sub-topics that might particularly interest them. It is intended to motivate students to be involved in the workshops and to think about how they learn. The Management Report will provide feedback on the student's practical understanding and application of the theory and techniques covered in the course through the evaluation of, and response to, an actual business case. The Final Examination will assess each student's overall understanding of the course material in a controlled environment. The exam will cover, in an applied manner, a range of theoretical concepts and practical applications explored during the course. 6.0 TEXTS AND SUPPORTING MATERIALS Specified Text McKAY, Judy & MARSHALL, Peter. “Strategic Management of E-Business”, 1st Edition, John Wiley and Sons, Australia, 2004. Support Materials Required Access to the Internet and a Browser (Netscape Communicator or Internet Explorer). This can be from home, work or on-campus. The Assessment Pack which will be provided during the semester. Recommended Readings/References FRENZEL, C.W., "Management of Information Technology", 3rd Edition, Course Technology, Cambridge, MA, 1999. FRIED, Louis, “Managing Information Technology in Turbulent Times”, John Wiley & Sons, New York, 1995. GALLIERS, R. D., BAKER, B. S. H., “Strategic Information Management”, Butterworth- Heinemann, Oxford, 1994. GRAY, Paul, KING, William R., McLEAN, EPHRAIM R., and WATSON, Hugh J., "Management of Information Systems", The Dryden Press, Texas, 2nd Edition, 1994. MCLEOD, Raymond, Jnr., “Management Information Systems”, Prentice Hall, New Jersey, 6th Edition, 1995. SPRAGUE, Ralph, and McNURLIN, Barbara, “Information Systems Management in Practice”, Prentice Hall, New Jersey, Third Edition, 1993. YOFFIE, David B., “Strategic Management of Information Technology”, Prentice Hall, New Jersey, 1994. Journal List 5 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 This list should not be considered exhaustive, but rather as an indication of sources of available material: Accounting, Management & Information Australian Computer Society Informatics Technologies Australian Computer Journal Association of Computing Machinery (ACM) Journals Business Quarterly Computers and Education Computers, Environment and Urban Systems Computers in Industry Communications of the ACM Computer Technology Review Computerworld Data Management Database Datamation Harvard Business Review IBM Systems Journal IEEE Internet Computing Information Today Information and Management Information Management Review Information Processing and Management Information Society International Business Review International Journal of Information Management Journal of Management Information Systems Journal of Strategic Information Systems Journal of Systems Management Long Range Planning Management Information Systems Management Science MIS Quarterly Multimedia Systems Network World Office Systems Open Information Systems PC/Computing PC Magazine PC World Public Management Rydges Sloan Management Review Software Magazine Technology Review Wired Windows Magazine World Wide Web World Wide Web Journal. 7.0 SCOPE OF COURSE EVALUATION Students will be invited to participate in an individual Course Evaluation at the end of the course. The evaluation will be both quantitative and qualitative in style. The scope of the evaluation will cover : • Content Evaluation – students will be given the opportunity to provide feedback to the School on the content of the course, the assessment and their feelings about the relevance of the material presented. • Lecturer Evaluation – students will be given the opportunity to provide feedback to the School on the effectiveness of the lecturer, the manner in which the course was presented and a range of other matters. 8.0 COURSE COMMUNICATIONS Students may contact the Convenor by telephone on (07) 5552 8525 or by e-mail at R.Huggett@griffith.edu.au. Student consultations will be held in the convenor’s office in room in 3.07 in the Business Building 2 (G27) at the Gold Coast campus. Additional consultation outside of the normal consultation hours must be requested via e-mail in advance to the address above. Students are advised to provide two or more times when they will be available and must try to be flexible when seeking consultation time. 6 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 9.0 STUDY CHART Semester 2, 2004 On-campus Australia Week Module Learning Activities Readings Orientation Week 23 – 27 Feb 1 1 Housekeeping Textbook Chapter 1 1 –5 March E-commerce/E-Business/IT Reading Relationship Visit Web Sites Self Development Workshop activities Module 1 Recommend form assignment groups and select workshop sub-topic 2 2 Reading Text Book Chapter 2 8- 12 March E-business Models Visit Web Sites Self Development Workshop activities Module 2 3 3 Reading Text Book Chapter 3 15- 19 March Strategy Formulation: Tools Visit Web Sites and Techniques Self Development Workshop activities Module 3 Student Workshop Presentations Commence 4 4 Reading Text Book Chapter 4 22- 26 March An SME Strategy Visit Web Sites Framework Self Development Workshop activities Module 4 Select Discussion Paper topic 5 5 Reading Text Book Chapter 5 29 March – 2 Technology Enabled Visit Web Sites April Transformation Self Development Workshop activities Module 5 6 6 Reading Text Book Chapter 6 5 – 9 April Supplier Relationships Visit Web Sites Self Development Workshop activities Module 6 12 – 16 April Mid Semester Vacation (1 week) 7 7 Reading Text Book Chapter 7 19 – 23 April Customer Relationships Visit Web Sites Self Development Workshop activities Module 7 8 8 Reading Text Book Chapter 8 26- 30 April Information and Knowledge Visit Web Sites Management Self Development Workshop activities Module 8 9 9 Reading Text Book Chapter 9 3 – 7 May Strategic Sourcing of IT Visit Web Sites Self Development Workshop activities Module 9 10 10 Reading Text Book Chapter 10 10 –14 May Strategic Business Visit Web Sites Networks Self Development Workshop activities Module 10 Submit Management Report (20%) 7 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 11 11 Reading Text Book Chapter 11 17 - 21 May Mobile Computing Visit Web Sites Self Development Workshop activities Module 11 Final Student Workshop Presentations 12 12 Reading Text Book Chapter 12 24 - 28 May IT Governance Visit Web Sites Self Development Workshop activities Module 12 Course Review Identify review areas Discuss exam techniques and Text Book All Chapters preparation 13 - 14 31 May - 11 Study Weeks June 15 14 June Start of Examinations Final Exam (60%) Note: • The course consists of 12 modules. GENERIC SKILLS DEVELOPMENT This course requires the development and demonstration of a high level of skill in: • oral and written communication • problem solving • analysis and critical evaluation • information literacy and the ability to: • work effectively as a member of a team • assume responsibility and make decisions combined with high ethical standards. To assist students in the development of these skills the GSM provides free workshops in basic accounting, group skills, presentation skills and academic writing. The Library and the Learning Assistance Unit also provide relevant workshops and resources. Please refer to the Griffith University Graduate School of Management website (http://www.gu.edu.au/faculty/gsm/current/home_current.html) for information about where and when these workshops are scheduled and how to attend. Useful resources for skills development may also be found at: 8 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 http://www.gu.edu.au/centre/gihe/griffith_graduate/ FLEXIBLE LEARNING In a student-centred learning environment, students are at the centre of educational decision making processes and the learning environment. Teachers act to facilitate the transition from dependent student to independent (self-managed) learner, one who is more able to make decisions on how, when, where and what to learn, to evaluate the usefulness of learning resources and the effectiveness of their learning as a prelude to further learning. Flexible learning practices play a substantial role in achieving a student-centred learning environment. The Graduate School of Management uses an appropriate range of technologies and resources to provide web-supported learning environments for core courses. Graduate School of Management core courses are Mode B - Web Dependant. Mode B students must use the web to interact with the education content necessary for study. Face-to-face in-class activities are designed to enhance the education content on the web. For this reason, students are expected to prepare for in-class activities in advance by interacting with the web content before attending classes. Students must enrol through Enable to gain access to education content on the web. All students have a personal virtual learning space in Learning@GU which allows them to access education content for each course in which they are enrolled, and provides communication tools for staying in touch with lecturers and fellow students. In addition, students are given assistance to become familiar with different teaching methods, new technologies and to develop independent learning skills. Support is offered in the form of orientation activities and skills workshops specific for GSM courses or degree programs, information literacy workshops, electronic resources and help desks. Please check your orientation kit or the Graduate School of Management website for further information. (http://www.gu.edu.au/faculty/gsm/current/home_current.html). ADMINISTRATION The Graduate School of Management administers this course. 9 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 1.0 Rules Enrolment in this course is undertaken on the basis that prior assumed knowledge has been gained by the attainment of a grade of "P" (pass) or above in the prerequisite course/s (if applicable). Failure to adhere to this recommendation may result in you having difficulty with the course and not being able to successfully complete it. Any additional support or special assistance cannot be expected or requested if you have not completed the recommended prerequisite course/s. To be eligible to pass GSM & CTM coded courses, students are required to complete all forms of assessment and must demonstrate a reasonable degree of competence in the required course objectives as examined in each form of assessment. Non submission of a piece of assessment will incur a fail grade for the GSM or CTM coded courses. Students must achieve 40% in the final exam or major assessment item or a grade of fail will apply. Students are expected to spend time outside of supervised class periods developing skills and knowledge. Any dishonest assignments will be dealt with under the rules applying in "The Process of Assessment, Grading and Dissemination of Results" and Status 8.2 - Student Good Order as defined in the University Calendar. "Dishonest assignment" includes: - deliberate copying or attempting to copy the work of other students; - use of or attempting to use information prohibited from use in that form of assessment; - submitting the work of another as your own; - plagiarism (i.e. taking and using as your own, the thoughts and writings of another with the intent to claim the work as your own); - any student found knowingly to have helped another student to produce an assignment dishonestly will incur the same penalty awarded to that student. Full and detailed acknowledgement (e.g. notation, and/or bibliography) must be provided if contributions are drawn from the literature in preparation of reports and assignments. Any student found assisting another student in the presentation of that student's individual work in a way that is unacceptable according to the instructions or guidelines for that work will be dealt with under the rules applying in "The Process of Assessment, Grading and Dissemination of Results" and Status 8.2 - Student Good Order as defined in the University Calendar and the Academic Misconduct policy. 2.0 Submission and processing of assignments Formal procedures for the submission of assessment items have been established by the GSM. All submissions for assessment (unless otherwise directed by the Course Convenor) must be word processed with Times New Roman font 12 pt, 1.5 or double line spacing. Leave a margin of 3 cm on the left for marker comments. All students are required to keep a copy of their assessment item until it is marked and returned to them. Where this is not possible students should, at the very least, keep rough notes used in the preparation of the assignment. Marked assignments should be kept until the final grade has been awarded. Should a student wish to appeal against a grade awarded, all marked assignments must be presented to the Secretary, GSM Assessment Board. 10 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 Assignments must be submitted with either the green GSM submission form or the offshore cover sheet (whichever is applicable) attached to the front. Assignments submitted without the relevant submission form / cover sheet and with all the information written clearly on it will not be accepted or marked. Local Students: Green GSM submission forms are available outside the GSM Office on both the Nathan and Gold Coast Offices. Offshore students: The Cover sheet can be downloaded from the GSM Website and must be copied and pasted to the front of the assessment item. Computer disks submitted with assignments must only contain files relating to the assignment. Disks containing irrelevant files will NOT be assessed. Files must be named as advised by the Course Convenor. Assignments with incorrectly named files will not be assessed. Files must have accurate date and time indicators attached to them. All computer disks must be virus checked and virus free prior to submission or they will not assessed. Assignments received by fax will not be accepted. 2.1 Submission by Personal Delivery After attaching the Green GSM Assignment Submission Form to the front of your assignment, deposit your assignment in the Students Assignment Box on the wall opposite the Postgraduate Service Centre, Level 0, GSM building, (Nathan campus) or alternatively, opposite the lift, Level 3, Business 2 Building (Gold Coast Campus). The box is cleared at least daily and assignments stamped, databased and forwarded to the relevant lecturer for marking. 2.2 Submission by Post After attaching the relevant Assignment Submission Form or Offshore Cover Sheet at the front of your assignment, post your assignment to: Administrative Assistant Administrative Assistant Graduate School of Management Graduate School of Management Griffith University Griffith University Nathan Campus PMB 50 Brisbane Qld 4111 Gold Coast Mail Centre Qld 9726 On receipt your assignment will be stamped, databased and forwarded to the relevant lecturer for marking. 2.3 Submission by Email (Offshore students only) After attaching the Offshore Cover Sheet to the front of your assignment, Email your assignment to: Administrative Assistant Glyn Cumerford at g.cumerford@griffith.edu.au A one word reply (received) will be sent on receipt of the emailed document. Please don’t write your assignment into the body of the Email message. Attach your assignment in a file (preferably Microsoft Word) to the Email message itself. On receipt of your document it will be printed, databased and forwarded to the relevant lecturer for marking. 3.0 Extension to assignment submission dates 3.1 Submission of assignments after due dates The responsibility for submitting assessment items by the due date rests with the student. Any assignment received after the appropriate due date will be considered "late". 11 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 3.2 Penalty for late submission of assignments As due dates are carefully scheduled at the commencement of semester, late assignments will not normally be accepted, except in cases of illness or other exceptional circumstances. In such cases, the assignment must be accompanied by documentary proof of illness, and a written request for the assignment to be accepted without penalty. In all other cases, if assignments are accepted after the due date a late penalty will be imposed: 1 day late - minus 10% of the marks available for that assessment item 2 days late - minus 20% of marks 3 days late - minus 30% of marks 4 days late - minus 100% of marks. 3.3 Requests for extensions Requests for extension must be submitted in writing (Email is acceptable for Offshore students), with appropriate documentation, in advance of the specified submission date to the Course Convenor. Requests made after the assessment item is due will not be considered. Course Convenors can grant extensions for the submission of assessment items up to the date on which the item is due to be returned to students. Further extensions and any extension beyond the end of Week 15 can only be granted by the Director Masters Programs GSM. 3.4 Procedures for Granting Extensions Course Convenors are responsible for keeping records of extensions granted by them and making these records available to the School Administrative Officer GSM, as required. 4.0 Return of assessment items Return of assessment items will either be by the lecturer or for collection from the relevant GSM office. When available for collection the front green section of the Assignment Submission Form will be placed in the students mail boxes next to the Assignment Box, it is then taken to the GSM office where it will be swapped for your assignment. Marked assignments will not be returned by post. The collection of assignments is the responsibility of students. Assignments will be held for six (6) months and then destroyed. Students may authorise other students to collect assignments on their behalf by providing the collecting student with a signed note and their Student ID card. 5.0 Notification of Results Results will be posted on the GSM Student Noticeboards or on the GSM website if the lecturer provides the appropriate document to the GSM Office. These will be by student number only. 6.0 Appeals Against Award of Grade Students are encouraged to discuss with academic staff their performance in assessment items during a course. Where a student believes that an error has been made or an injustice done in respect of the grade awarded for a course, the student may request a review of the grade. Details of university policy on this matter are available at http://www.gu.edu.au/ua/aa/ppm/tal/content/aad_asspol_fs.html 7.0 Award of Grade The following range of grades apply to this course: High Distinction (HD) 12 Last Updated 27/2/04
    • 7012GSM Strategic Information Management Semester 1, 2004 Exceptional performance indicating complete and comprehensive understanding of the course matter; genuine mastery of relevant skills; demonstration of an extremely high level of interpretative and analytical ability and intellectual initiative; and achievement of all major and minor objectives of the course. Distinction (D) Excellent performance indicating a very high level of understanding of the course matter; development of relevant skills to a very high level; demonstration of a very high level of interpretive and analytical ability and intellectual initiative; and achievement of all major and minor objectives of the course. Credit (C) Good performance indicating a high level of understanding of course matter; development of relevant skills to a high level; demonstration of a high level of interpretive and analytical ability and achievement of all major objectives of the course; some minor objectives not fully achieved. Pass (P) Satisfactory performance indicating an adequate understanding of most of the basic course matter; partial development of relevant skills; adequate interpretive and analytical ability and achievement of all major objectives of the course; failure to achieve some minor objectives. Fail (F) Unsatisfactory performance indicating an inadequate understanding of the basic course matter; failure to develop relevant skills; insufficient evidence of interpretive and analytical ability; and failure to achieve major and minor objectives of the course. Other grades which may be awarded are: Fail, No Submission (FNS) Did not present any work for assessment, to be counted as failure Withdrawal with failure (WF) Cancelled enrolment in the course after the final date for withdrawal without failure. 13 Last Updated 27/2/04