Chapter 13 Interpersonal Power and Influence Power Point
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Chapter 13 Interpersonal Power and Influence Power Point

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Chapter 13 Interpersonal Power and Influence Power Point Chapter 13 Interpersonal Power and Influence Power Point Presentation Transcript

  • Chapter 13 Interpersonal Power and Influence
  • Principles of power and influence
    What is Power?
    Power is the ability of one person to influence what another person thinks or does.
    Some people are more powerful than others
    Power can be shared
    Power can be increased or decreased
    Power follows the principle of less interest
    Power generates Privilege
    Power has a Cultural dimension
  • Bases of power and influence
    Power in the relationship
    Referent Power
    Legitimate Power
    Expert Power
    Information or Persuasion Power
    Reward and Coercive Power
  • Referent Power
    Referent Power is similar to a the power an older sibling has over the younger one.
    Referent Power depends greatly on attractiveness and prestige
  • Legitimate Power
    Legitimate Power is one that is believed to have the right, by virtue of position, to influence to and control behavior.
  • Expert power
    Expert Power is gained from having expertise and knowledge in a specific area as perceived by others.
  • Power in the relationship
    Information or Persuasion Power is assigned when others see you as having the ability to communicate logically and persuasively.
    Reward and Coercive Power is gained when one has the ability to reward another.
  • Power in the person
    Power in the person
    Competence
    Character
    Charisma
  • Power in the message
    Speaking Power
    The power one has in their specific language
    Speaking Strategies:
    General Verbal Strategies
    Specific Language
    Compliance-Gaming Strategies
    Nonverbal Power
    The power one has without any verbal communication. This can be clothing, and or other artifactualsymbols of authority that can influence others.
  • What is this mans nonverbal saying about him?
  • Resisting Power and Influence
    When resisting power and influence you can take different steps:
    Negotiation
    Justification
    Identity Management
  • Misuses of power and influence
    Sexual Harassment
    What is sexual harassment?
    A form of behavior that violates title VII of the Civil Rights Act of 1964 and as amended by the Civil Rights Act 1991
  • Sexual Harassment
    Recognizing Sexual Harassment
    Is it real?
    Is it job related?
    Did you reject this behavior?
    Have these types of messages persisted?
    Avoiding Sexual Harassment
    Begin with the assumption that coworkers are not interested in your sexual advances, jokes, or stories.
    Listen and watch negative reactions to any sex-related discussion.
    Avoid saying or doing anything offensive in behavior.
  • Sexual Harassment
    Responding to Sexual Harassment
    Talk to the harasser
    Collect Evidence
    Begin with appropriate channels
    File a complaint
    Don’t blame yourself
  • Power plays
    What are power plays? Patterns of behaviors that are used repeatedly by one person to take unfair advantage of another person.
    Identifying Power Plays
    Responding to Power Plays
    Express your feelings
    Describe the behavior to which you object
    State a cooperative