Chapter 13 Interpersonal Power and Influence Power PointPresentation Transcript
Chapter 13 Interpersonal Power and Influence
Principles of power and influence What is Power? Power is the ability of one person to influence what another person thinks or does. Some people are more powerful than others Power can be shared Power can be increased or decreased Power follows the principle of less interest Power generates Privilege Power has a Cultural dimension
Bases of power and influence Power in the relationship Referent Power Legitimate Power Expert Power Information or Persuasion Power Reward and Coercive Power
Referent Power Referent Power is similar to a the power an older sibling has over the younger one. Referent Power depends greatly on attractiveness and prestige
Legitimate Power Legitimate Power is one that is believed to have the right, by virtue of position, to influence to and control behavior.
Expert power Expert Power is gained from having expertise and knowledge in a specific area as perceived by others.
Power in the relationship Information or Persuasion Power is assigned when others see you as having the ability to communicate logically and persuasively. Reward and Coercive Power is gained when one has the ability to reward another.
Power in the person Power in the person Competence Character Charisma
Power in the message Speaking Power The power one has in their specific language Speaking Strategies: General Verbal Strategies Specific Language Compliance-Gaming Strategies Nonverbal Power The power one has without any verbal communication. This can be clothing, and or other artifactualsymbols of authority that can influence others.
What is this mans nonverbal saying about him?
Resisting Power and Influence When resisting power and influence you can take different steps: Negotiation Justification Identity Management
Misuses of power and influence Sexual Harassment What is sexual harassment? A form of behavior that violates title VII of the Civil Rights Act of 1964 and as amended by the Civil Rights Act 1991
Sexual Harassment Recognizing Sexual Harassment Is it real? Is it job related? Did you reject this behavior? Have these types of messages persisted? Avoiding Sexual Harassment Begin with the assumption that coworkers are not interested in your sexual advances, jokes, or stories. Listen and watch negative reactions to any sex-related discussion. Avoid saying or doing anything offensive in behavior.
Sexual Harassment Responding to Sexual Harassment Talk to the harasser Collect Evidence Begin with appropriate channels File a complaint Don’t blame yourself
Power plays What are power plays? Patterns of behaviors that are used repeatedly by one person to take unfair advantage of another person. Identifying Power Plays Responding to Power Plays Express your feelings Describe the behavior to which you object State a cooperative