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Customer Favorite Features: Popular Co3 Product Updates & A Special Promotion


Responding to a data breach manually is not an easy task. From tracking the regulations, to establishing incident response plans, to reporting on progress to key stakeholders - even breaches that …

Responding to a data breach manually is not an easy task. From tracking the regulations, to establishing incident response plans, to reporting on progress to key stakeholders - even breaches that resolve well can be a stressful nightmare. Our customers and partners tell us that Co3 makes things go smoothly. That's at least partly because you helped us make Co3 better through your suggestions and feedback.
This webinar will review the new features and other updates our engineering team has implemented this year. For customers, this webinar will review these new features so that you can see them in action and then put them to use for your organization. For prospects, this webinar is a great opportunity to see how you can streamline your incident response process and check out some capabilities your peers requested and are leveraging. We'll wrap things up by unveiling a special pricing and packaging promotion that helps ensure organizations enter 2013 ready for whatever events may come their way.

Product updates and new features we will review include:

-Canadian Regulations now included - EU Regs Coming Soon*
-Custom Adhoc Tasks
-Custom Event Categories
-Distribution of Records
-Multi-Organizational Access
-New User Setup
Our featured speaker for this webinar is Marie Simonelli CIPP and Product Support Specialist. Marie joined Co3 from the Privacy team at a national insurance company. Her duties there included serving as a member of the incident response team; experience that allows her to identify with and understand the challenges faced by privacy breach professionals.

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  • 1. Customer FavoriteFeaturesPopular Co3 Product Updates
  • 2. Agenda• Introductions• Customer Favorite Features and Popular Updates: • Canadian Regulations – EU Coming Soon • Regulation Library • Greater Flexibility and Customization • Custom Tasks • Custom Event Categories • Distribution of Records • Multi-Organizational Access • New User Set-Up• Q&A Page 2
  • 3. Introductions: Today’s Speakers• Ted Julian, Chief Marketing Officer, Co3 Systems • Security / compliance entrepreneur • Security industry analyst• Marie Simonelli, Product Support Specialist, Co3 Systems • Certified Information Privacy Professional • Experienced incident response team member Page 3
  • 4. Co3 Automates Breach ManagementPREPARE ASSESSImprove Organizational Quantify Potential Impact,Readiness Support Privacy Impact• Assign response team Assessments• Describe environment • Track events• Simulate events and incidents • Scope regulatory requirements• Focus on organizational gaps • See $ exposure • Send notice to team • Generate Impact AssessmentsREPORT MANAGEDocument Results and Easily Generate DetailedTrack Performance Incident Response Plans• Document incident results • Escalate to complete IR plan• Track historical performance • Oversee the complete plan• Demonstrate organizational • Assign tasks: who/what/when preparedness • Notify regulators and clients• Generate audit/compliance reports • Monitor progress to completion Page 4
  • 5. Background of Product Changes What drives changes to the Co3 product? • Regulatory • Legal Team tracks legislation and submits requirements to Engineering Team • Customer feedback • Feedback from current customer base • Common questions from potential customers • Product Support Specialists submit to Engineering Team Page 5
  • 6. International Updates• Canada • Alberta, New Brunswick, Newfoundland & Labrador, Ontario, and Manitoba • Primarily concerned with protected health information Page 6
  • 7. International Landscape cont’d• EU Coming Soon • General breach disclosure • Austria • Germany • Ireland • Others • Telecommunications sector• Where to next? Page 7
  • 8. POLL
  • 9. Regulation Library• Regulation Library • Knowledgebase of breach notification regulations for various jurisdictions and regulators • Easy to access and navigate • Includes hyperlink to regulator’s website Page 9
  • 10. Customization FeaturesCustom Ad-Hoc Tasks:  Can be added to specific events or incidents  Can be assigned to a user and given a due date  Example: A laptop is reported stolen, but was it encrypted? Create a task to investigate encryption status with the IT Department. Page 10
  • 11. Customization Features• Custom Automatic Tasks: • Created by the master administrator • Automatically included in all future events or incident response plans. • Example: The organization has a contractual obligation to notify an third party of any data incident. Create an automatic task to be included in the IR Plan to ensure this obligation doesn’t slip through the cracks. Page 11
  • 12. Customization FeaturesCustom Event Categories  Created by master administrator  Available as a selection from the dropdown menu in event entry wizard, in addition to system-generated options. Page 12
  • 13. Distribution of RecordsEven Record Distribution:  If total number of records is known, but breakdown per jurisdiction is not, enter the total number in the “Unassigned” field, and click “Distribute” button.  System will evenly distribute the number among all jurisdictions enabled on the page. Page 13
  • 14. Multi-Organizational Access• Multi-Organizational Access • Allows a user to be a member of more than one organization or sub-organization • Includes a global dashboard for viewing active events and incidents across all organizations. • Useful for: • Attorneys to review incident response plans for multiple client’s • Larger corporations that wish to create sub- organizations, such as medical and financial. Page 14
  • 15. New User Set-Up• New User Setup:• With the introduction of multi-organizational access, we’ve enhanced the new user setup process.• Administrator: • Enters user’s email address and permission level • Sends invitation• New user: • Clicks on activation link and creates password • Completes profile information Page 15
  • 16. POLL
  • 18. “Co3 Systems makes the process of planning for a nightmare scenario as painless as possible, making it an Editors’ Choice.” PC MAGAZINE, EDITOR’S CHOICEOne Alewife Center, Suite 450 “Co3…defines what software packagesCambridge, MA 02140 for privacy look like.”PHONE 617.206.3900 GARTNERWWW.CO3SYS.COM “Platform is comprehensive, user friendly, and very well designed.” PONEMON INSTITUTE