Your SlideShare is downloading. ×
Glasshouse Corporate Overview 2013 v1
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Glasshouse Corporate Overview 2013 v1

179
views

Published on

Glasshouse Technologies provides Vendor Neutral IT Consulting and Managed Services to Fortune 2000 and Mid-Market companies regarding: …

Glasshouse Technologies provides Vendor Neutral IT Consulting and Managed Services to Fortune 2000 and Mid-Market companies regarding:

• Data Center Strategy, Planning, Migrations & Consolidation
• Virtualization/VDI
• Storage & Backup
• Cloud Solutions
• Security, BYOD & Compliance
• Managed Services (Servers / Storage & Backup / Desktop / Database /and more)
• Splunk Initiatives & Managing Big Data
• Disaster Recovery

GlassHouse has performed over 17,500 engagements with 12,000 companies globally, including 50% of the Fortune 100. We focus on reducing costs, risk, and improving service levels

GlassHouse has performed over 17,500 engagements with 12,000 companies globally, including 50% of the Fortune 100.

Published in: Technology

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
179
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
10
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Company OverviewJ.R. Criner, Senior Account ExecutiveJanuary , 2013
  • 2. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.2About GlassHouse“The trusted advisor that transforms IT from a technology focusto a business focused Service Provider”
  • 3. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.3Enabling TransformationFrom Technology to Business FocusSECURITYEnsure comprehensive securityregardless of where applications &resources resideWORKSPACEUser empowerment deliveringintuitive, dynamic, personalizedsolutionsCLOUDTransform cloud offerings fromhorizontal IT capacity to verticalbusiness capabilityDATA CENTEREvolution to agile, secure servicehub delivering on-demand & elasticservices with scalability to meetbusiness goals
  • 4. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.4Linking Technology and Business PrioritiesAnalytics & Business IntelligenceIT ManagementCollaboration/Workflow Mobile TechnologiesCloud (SaaS, IaaS, PaaS)SecurityLegacy ModernizationCRMERP ApplicationsVirtualizationTECHNOLOGY INITIATIVES
  • 5. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.5Linking Technology and Business PrioritiesAnalytics & Business IntelligenceIT ManagementCollaboration/Workflow Mobile TechnologiesCloud (SaaS, IaaS, PaaS)SecurityLegacy ModernizationCRMERP ApplicationsVirtualizationTECHNOLOGY INITIATIVES• Analytics & Business Intelligence• Mobile Technologies• Cloud (SaaS, IaaS, PaaS)• Collaboration/Workflow• Legacy Modernization• IT Management• CRM• ERP Applications• Security• VirtualizationBUSINESS DRIVERS• Increasing Growth• Attracting/Retaining Customers• Reducing Enterprise Costs• New Products & Services• Delivering Operational Results• Improving Efficiency• Improving Profitability• Attracting/Retaining Staff• Improving Sales Effectiveness• Expanding Into New Markets
  • 6. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.RESPONSIBILITIESPRESSURES6Challenges of Transformation toBusiness Services ProviderHighly AutomatedInfrastructureAnywhere, Anytime,Any Device AccessOn-Demand Deliveryof IT ServicesSecurityApplications &Services PortabilityBudgetConstraintsRegulatory ComplianceTechnologyConfusionTime to marketpressuresIntensifying DataSecurity Threats
  • 7. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.RESPONSIBILITIESPRESSURES7Challenges of Transformation toBusiness Services ProviderHighly AutomatedInfrastructureAnywhere, Anytime,Any Device AccessOn-Demand Deliveryof IT ServicesSecurityApplications &Services PortabilityBudgetConstraintsRegulatory ComplianceTechnologyConfusionTime to marketpressuresIntensifying DataSecurity ThreatsTECHNOLOGYPRIORITIESBUSINESSPRIORITIES
  • 8. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.PORTFOLIO• Innovation• Scalability• Cost Control• Information Security• Agility and Speed• Compliance• Empowered UsersBENEFITS8
  • 9. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.• Innovation• Scalability• Cost Control• Info Security• Agility & Speed• Compliance• Empowered UsersBENEFITSDIFFERENTIATORS9• Vendor IndependentObjectivity• Process, Policy & People(Not Just Technology)• Multi-Vendor HeterogeneousExpertise• End-To-End Responsibility(Plan, Deploy, Manage)
  • 10. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Sample GlassHouse ClientsFINANCIALSERVICESHEALTHCARE GOVERNMENT TELECOM TECHNOLOGY OTHER10
  • 11. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.• On-demand & elastic services• Data Center Strategy and Migration Planning• Support shift to cloud, integrated with existing applications• Transform data centers into pools of resources that can bedynamically allocated• Enable shift towards software-defined data centerData Center ServicesTransformation to Software Defined Data CenterSoftware Defined Data Center• Agility, speed and increased efficiency• Improved time to productivity - applications quicklyand transparently provisioned & scaledBusiness Value11
  • 12. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Data Center ServicesClient Example: Santander• 31% asset utilizationacross storagearchitecture• Limited Disaster Recovery& Business ContinuityPlanning (BCP)• Extensive duplication ofsoftware, hardware andresources• High workloads,inconsistent technology,no economies of scalePhysical audit, data profiling,analysis of growth, datausage & asset utilization todrive:• Storage classes of service• Key Performance Indicatordefinitions• Streamlined processes• Consolidation of 4 datacenters into 2 and ofstorage arrays• Implementation of VMAX,3PAR Storage; migrationfrom DMX to VMAX• 1,000 P2V, P2P or V2Vmigrations• Overall cost savings ofover $8M (£5m)• Reduced OPEX• Improved time to marketfor services (to <12hours)• Reduced risks throughenhanced resilience andrecoverability capabilities• 50% reduction ofenvironmental footprint• Increased utilization• KPIs enablingmeasurement of SLAperformanceBUSINESS PROBLEM GLASSHOUSE SOLUTION BUSINESS VALUE12
  • 13. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Cloud ServicesCurrent Challenges With Cloud Deployments• Focused on IT capacity• Limited user acceptance• Obsolete & ineffective businessprocesses• Not all applications suitable forcloud• User cost, innovation, flexibilityexpectations not met• User provisioning without chargebacks, modified authoritydefinitions & decommissioningcontrols• Legacy organization, processand policies not updated to meetcloud service modelWhy clouds fail:Initial cloud deployments:• Total cost benefits often not realized• Security, network impact concerns13
  • 14. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Cloud ServicesTransformation to Effective Business CapabilitiesTransformation of clouds to effective business platforms– From horizontal IT capacity to vertical business capability offerings– Maintaining security, data integrity and compliance– Addressing organizational, process and policies to optimize for cloud• Build foundation for hyper-hybrid cloud– Coordinated orchestration– Rapid and transparent provisioning– Predictable pricing and TCO– On-demand resources– Elastic scalability– Self-service catalogs• Predictable TCO• Focused on business outcomes, value, assurance & service• Optimize initial cloud deployments• Extend and enhance legacy system investmentsBusiness Value14
  • 15. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Cloud ServicesClient Example: Cable and Wireless• Need for expanded ITservice offerings and moreefficient service model• Need to retain existingcustomers and attract newcustomers• New process models andsupporting tools• Target service deliverymodel and supportingprocesses• Customer service portalrequirements andintegration with supportingtools• Supported theimplementation, testing,training andacceptance of processesinto operations• Accelerated time-to-market of cloud serviceofferings• Enhanced risk mitigationand management• Improved service levelsand enhanced ability tomeet SLAsBUSINESS PROBLEM GLASSHOUSE SOLUTION BUSINESS VALUE15
  • 16. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Workspace ServicesTransformation to User Optimized ServicesUser empowerment delivering intuitive, personalized solutionsGlassHouse manages the transformation process:• Transparent transitions to new OS’• Bring-Your-Own-Device (BYOD) strategies, policies and services• Desktop virtualization to enhance user services, mobility and access whilemaintaining control• Policies to authenticate users; control data, applications & devices• Policies and profiles tied to specific users and scenarios• Improved productivity• Reliability, security, performance and maintainability• Ensuring every user is hyper-productive, available and engagedBusiness Value16
  • 17. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Workspace ServicesClient Example: COLT• Inefficient and costly ‘thickclient’ delivery of softwareto workstations• Methodology inhibited newmarket-ready productsand services• Business case, profilingand assessment• Enterprise roll-out of6,500 virtual desktops• Desktop upgrade fromphysical Windows XP toW7 virtual desktop• VMware View, Microsoft &RES workspaceimplementations• Self Service VDI migration• Overall cost savings of€1.57M over 4 years• Reduced 3rd partydesktop costs €600,000annually• Reduced CAPEX onlaptops and desktops• Faster provisioning ofdevices and applications• Reduced devicedowntime, support calls• Reduced number/cost ofstolen or lost laptopsBUSINESS PROBLEM GLASSHOUSE SOLUTION BUSINESS VALUE17
  • 18. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Security ServicesChallengesSecurity must evolve to support software-defineddata centers and cloud deployments18Hybrid cloud security issues :• Lack of data redundancy• Compliance• Policies must shift fromhardware attributes to logicaland context-based attributes• Flexibility of security policyenforcement across software,hardware, virtual and cloud• SLAs• Risk management• Security management• Ensure appropriate security controlsautomatically remain in place
  • 19. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Security ServicesTransformation to Integrated Security ControlsGlassHouse provides comprehensive security offerings,integrated with Data Center, Workspace and Cloud initiatives• Security assessments• Audit remediation• Security architecture• Program design• Governance• Reduce business risks from security threats• Reduce risk of noncompliance• Reduce cost of compliance/securityBusiness Value19• Privacy and compliance mechanisms:– PCI, SOX, GLB, ISO, CPNI, FFIEC,FISMA, DIACAP– Privacy legislation• Certifications include CISA, CISSP, CISM,CRISC, CCSK, CSSA, SANS/GIAC
  • 20. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Managed ServicesTransformation to Full IT Lifecycle ManagementNo loss of control “Contract to Innovate”Management of client assets…in client data center:• Reduce utility IT costs to enableinvestment and innovation• Cost control and predictability• On-demand, immediate availability ofcurrent skillsBusiness Value21• Staff reutilization• Best practices• Efficiency• Managed Storage• Managed Backup• Managed Servers• Managed Database
  • 21. © 2001-2013 GlassHouse Technologies, Inc. This material may not be reprinted or redistributed without the express written consent of GlassHouse Technologies, Inc.Managed ServicesClient Example: JMFE• Manual operations, lackingautomation• Inefficient operations• Needed resources to focuson their core businessinstead of routineprocesses• Migration to more powerful(vMax) network storageconsolidating workloadswith smaller footprint• Backup & storagemanaged services• Reduced costs associatedwith down time• Enhanced Optics reportingenabling successful SAS70 audit• Risks mitigated throughimplementation ofstandardized procedures• Standard services andoperating procedures atpredictable costs• Resources freed to focuson core businessBUSINESS PROBLEM GLASSHOUSE SOLUTION BUSINESS VALUE22
  • 22. Thank YouThe trusted advisor transforming IT from a technologyfocus to a business focused Service Provider