A presentation I created for Humber College describing 3 of my core competencies.

1. MKPD 517-01 - Marketing Management
Presentation Workshop
John Whelly, 820-501-401
3 Competencies:
(1) Leadership Skills
(2) Communication Skills
(3) Teamwork Skills

3. - I was part of the Orientation
Week Committee at St. Francis
Xavier University for three (3)
years.
- During my senior year, I
became an Executive Leader of
the Orientation Crew 2010, or
O-Crew for short.
- This meant that I was in
charge of organizing and
maintaining the focus level of
30-40 students during Frosh
Week at St. FX.
Illustrative Situation 1 (“S”)

4. Along with my Executive
partners, I was
responsible for:
- Taking attendance at all
events
- Setting an agenda for the
day
- Discussing goals to be met
for certain events
- Observing work performed
by my group of students
during events
- Meeting with individuals
to point out strengths
and/or weaknesses of
performance
Actions Taken 1 (“A”)

5. By the end of the week, my
results showed:
- A positive attitude
towards me from my
groups of students
-- Effective and efficient
running of events during
Orientation Week
-- Improvement of
performance by the
Orientation Crew general
students
Results Achieved 1 (“R”)

6. Competency # 2: Communication Skills

7. - During the summer of
2010, I worked for an
industrial plastics company
called J.J. Downs.
- While working there, I
started as part of the
warehouse team, making
sure inventory levels were
appropriate and organized.
- However, I eventually
became part of the
customer service team, in
order to try and help
improve the efficiency of
the sales department.
Illustrative Situation 2 (“S”)

8. During my time in customer
service:
- I was responsible for
taking and filling orders,
whether they were at the
counter or through an
email.
- I was called upon to
contact certain clients
regarding things such as
pick-up availability, delivery
dates, and (rarely) placing
an order.
- I also still maintained my
role on the warehouse team
while working as a customer
service representative.
-.
Actions Taken 2 (“A”)

9. -By the time my job ended:
- I learned how to listen
closely to customer needs
and help the achieve their
desired results.
- I developed new
relationships with loyal
customers, which allowed
for a more personal level of
communication.
- I learned how to balance
multiple levels of
responsibility in different
departments.
Results Achieved 2 (“R”)

10. COMPETENCY # 3: TEAMWORK SKILLS

11. --I attended the Humber
Business School (Lakeshore
campus) during the 2011-
2012 school year.
--During this time, I was
involved in many group
projects and assignments
that were required of the
various courses.
--
Classes included: Direct
Marketing, Marketing
Leadership, Marketing
Fundamentals, and
Professional Selling.
ILLUSTRATIVE SITUATION 3 (“S”)

12. While working in these various
groups, the projects included:
- Develop a business plan within
a group, discussing things such
as a marketing plan, financials,
and operations management.
--Create a marketing campaign
for a product, new or old; worked
in a team to discover strengths
and weaknesses, external and
internal threats, and developing
the plan itself.
--Create a direct marketing piece
for a real client to distribute in
the GTA area; worked in a team
setting to discuss and plan a
successful campaign.
ACTIONS TAKEN 3 (“A”)

13. By working in these team
settings:
- Improved communication
skills by discussing various
ideas with other people and
reasoning with teammates if
a disagreement occurred.
--Worked with different
people on different teams;
allowed for new connections
and interpersonal
relationships.
--Developed new ideas and
thought processes by
working with different types
of people.
RESULTS ACHIEVED 3 (“R”)