Mastering Interviews Presentation 18 11 11


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Mastering Interviews Presentation 18 11 11

  1. 1. Mastering ConsultingInterviews2011J-P Martins, Consulting Careers Team18 November 2011
  2. 2. First year MBA consulting careers skills programmeIntro to Creative Advanced Masteringconsulting Great problem problem consultingcareers – consulting CVs solving for solving for interviewsundecided case interviews case interviews6 September 12-15 September 14 October 14 November 18 November…for the Presentations by ½ day intro Presentation ½ day workshop*undecided stream 19 October 16 Nov on 21 Nov on13 September 3-7 October Tools & techniques Workshops Mock interviews…for the Detailed reviewscommitted 5, 26 November 31 January 17-21 October31 October Crack a Case Deadline to submit Recalls Super Saturdays case1:1s commence Summer On Campus Consulting Recruiting Team 2012 14 Jan 2012 Crack a Case 3 January 21 February * Incorporating Winning consulting cover letters and Super Saturday Commences… Launch 2 Personal brand
  3. 3. Who’s done the prework?1.  Read key sections of the Case Book2.  Create a list of your relevant, differentiating strengths3.  Outline your answer to the request “tell me about yourself”4.  Create an evidence table to prepare yourself for competency based fit interview questions 3
  4. 4. What’s today about? Previously TodayWhat is consulting and is it for me? What is my personal brand?Who are the consultants and to which How can I reflect that…would I be best suited? •  At interviewHow do I tailor my CV for [strategy]consulting? –  Tell me about yourself•  Detailed CV reviews and feedback –  Competency answersCreative problem solving•  ½ day workshop•  2 presentations Opportunity to practise answering interview questions & receive feedback, ahead of•  Mock case interviews your mock interview•  Consulting Club crack a case programme 4
  5. 5. Brands 5
  6. 6. Valuable brandsConvey rich meaning clearly and simplyAre relevant to target segmentAre distinctive 6
  7. 7. ExerciseWhat’s your brand? 1 5 minsIn pairs – tell your partner what is your personal brandIn one short sentence, phrase, or even word! Clear and simple? Relevant to a consulting recruiter? Distinctive from others in this room? 7
  8. 8. [Good] brands are backed by distinctivecharacteristics What are three key characteristics1 of the brand? Are they consistent2?1  Eg product, service, image 82  Eg cars, trucks and vans, A-class vs S-class
  9. 9. What are your relevant, differentiating strengths Very strong Relevant, Differentiating differentiating but not relevant strengths How strong are you relative to Average your peers? Irrelevant Relevant weaknesses weaknesses Very weak Not at Average Very all How important is this strength to your specific recruiter? 9
  10. 10. ExerciseWhat are your strengths? 2 5 minsIn pairs – tell your partner what are your top 3 personalstrengths for consultingAre they: Distinctive from others in this room? Motivated strengths? (ie you are interested in them as well as strong) Relevant to a consulting recruiter? Consistent with the high level view of your brand? Backed by evidence? 10
  11. 11. InterviewingChapter 7 – “Karaoke Skills”Play until end of scene 11
  12. 12. Exercise 3Succeeding at interview 5 minsIn pairs – tell your partner what ensured your success atprevious interviews •  What 3 things helped you perform well during an interview? 12
  13. 13. Recruiter feedbackYour ‘fit’ is also based on the impression you makeUp to 80% of an impression Speaks articulately and succinctlycomes from things other thanwhat you say: Image Stays calm under pressure •  Body Language Presents negative information clearly, concisely, with a positive •  Tone of Voice approach •  Eye Contact Communicates they’re motivated to do the jobBuilds rapport from the beginning Great groomingListens to questions and readssignals Good eye contactSpeaks no more than 50% Firm handshakeEngages in a dialogue and asksquestions 13
  14. 14. How are you being assessed? What? How? Can you do the Do you have the appropriate problem-solving and communication job? skills? Case interview will be the primary assessment mechanism* Will you do the Are you really motivated to do the job? job? Are you driven to excel in the job? Will you fit in? Will you fit into our culture? Will we enjoy working with you? Will you inspire the team? 14* For many consulting interviews, this will comprise 80-90% of the interview time
  15. 15. Will you do the job? Questions to expect: Type of question Description Examples General/open Gives you a platform to introduce & sell Tell me about yourself yourself, for example Motivational Checks why this specific role and Why are you doing the MBA? company for you, now in your career Why do you want to be a Tests understanding of role, company, consultant? sector Why apply to Bain? What do you want to be doing in 5 years’ time? Competency Collects evidence of your What is the greatest achievements, that demonstrates your challenge you have skills and behaviours overcome? 15
  16. 16. Would you fit in? Questions to expect: Type of question Description Examples Personal Your abilities and development needs, What excites you? interests and values Competency How you handle certain situations What’s the toughest problem you’ve had to solve? What would your classmates say about your communication skills? Give an example of where you’ve demonstrated great leadership What does it take to make you give up? Company Your understanding of the business, its How will you fit into Booz? culture and values 16
  17. 17. Can you prepare for all competency questions?The Amazing Competency QuestionGenerator© can help you! Give me a number from 1 to 18 Give me a number from 1 to 6 17
  18. 18. Consulting competencies - recap Problem Personal Drive/ Leadership Solving Impact Aspiration Intellectual Presence Integrity Enthusiasm capacity •  Confidence vs. Inspirational Driven by results Comfort with ego – action oriented Willing to take ambiguity Team player personal risks Desire to excel Business Sense of humour Track record Other interests judgement (sporting, clubs) Creativity Credibility •  Demonstrating Maturity success outside Ability to listen People skills of work and learn Analytics/quants. Could I put you in front of a client on Day 1? Could I spend 24 hours flying from London to Sydney with you? 18
  19. 19. 6 types of competency question1.  Knowledge/attitudes2.  General experience3.  Specific examples4.  Self-evaluation5.  Comparison with others6.  Other’s appraisal 19
  20. 20. How the Amazing Competency Question Generator© works… Number from 1 to 18 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Comfort Business Creativity Ability to Analytics/ Team Sense of Credibility Ability to People Integrity Inspiratio Willing to Track Enthusiasm Driven by Desire to Success with judgemen listen quant. player humour listen skills n take record results excel outside ambiguity t ability personal work risks Knowledg1 e& attitudes General2 experienc e3 Specific examples Number4 Self- from 1 to 6 evaluation Compare5 with others Others’6 appraisal 20
  21. 21. How to prepare for a competency interview1.  Identify competencies for the specific job2.  Identify your evidence & achievements for each competency – see pre- work exercise 43.  Structure your answer: •  Challenge – key business drivers •  Action •  Results – quantify where possible, include outcome & impact Note: Emphasise your role, and be specific about what action you took 21
  22. 22. Example: LeadershipDescribe a situation when you had to lead a team to a achieve achallenging goalChallenge Needed to transform an inefficient and ineffective global finance function in an FMCG businessAction I led the process team of 10 company representatives from across the globe that designed 20 future blue-print global finance processes and implemented them within a 12 month timeframe I initially built relationships with each team member face-to-face, then lead the team via weekly conference callsResults I realised budgeted cost savings (30% reduction in OPEX) and delivered the client’s expected project value (IRR of 15%) 22
  23. 23. So tell me about yourself…60-90 second answer that covers…1.  Your key competencies or strengths, that reflects you & your brand2.  1 or 2 summary key achievements, that you are most proud of3.  Your interests & motivations, that differentiate you4.  Close by creating a bridge between your strengths, motivations and the role / Company you are applying for…that reflects you, your brand and engages the interviewer! 23
  24. 24. BreakoutsQuestions:•  Tell me about yourself•  Motivation•  Competency 24
  25. 25. Breakouts: Session 1 9:00-12:00 P106 P107 P108 P113 P115 P116 J-P Gavin Jackson Denise Miriam ClaireAna Fang Filipe Adrian Amisha AnkeetBen Joaquin Harpreet Divya Katy DevyaniGerardo Joe Nina Eliron Marco FangJames Karim Owen Matthias Mayura HrishikeshPancham Miguel Pedro Nicholas Nicolas PoushRahul Monica Rod Sandy Pranav PrasoonYuan Preetam Ryan Sherene Serena Vinay(Jenny)Zara 25
  26. 26. Breakouts: Session 2 11:30-2:30 P106 P107 P108 P113 P115 P116 J-P Iain Jackson Denise Claire StuartJean-Nicolas Christine Eho Jisoo Dere AliciaJustin Daniel Gil Juliana Herbert BorisRizk Gareth Iva Kamal Ivan GeorgeSajan Oxana Melissa Karen Katrin HugoSophie Varun Spence Preethi Orel LydiaTomer Yoonsuk Thais Vladi Stefan Patricia 26
  27. 27. Breakouts: Session 3 2:00-5:00 P106 P107 P108 P113 P115 P116 Iain Gavin Jackson Laura Miriam StuartAmritha Avik Daniel Adriana Ana Carolina DenitsaDhruv John Ira Ana Cecilia Oliver GarriockMikio Leonardo Morgan Oliver Francisco JamesNina Martin Na Saranjit Lucila KevinSam Sadaf Riti Yonatan Palvi MiyoungSaurabh Tabish 27
  28. 28. Appendix 1 - homework 28
  29. 29. As soon as you can – Reflect on your individualperformanceHow did you perform during your interview?If you performed well, why was that?If you performed less well, how can you improve?What’s missing from your performance?What will the recruiter remember about you? Take a few minutes to reflect, and write down 3 or 4 specific actions you will take to improve after today’s session 29
  30. 30. What questions are you going to ask them? Will they appear random, or reinforce your brand? 30
  31. 31. Cover letters I haven’t got one of these 31
  32. 32. Next stepsThis will happen sooner than you think!Keep practising cases Practise ‘fit’ •  Individually •  Screencast (‘Mastering Interviews’) •  Informal groups •  Informal groups •  Club Crack-a-Case •  PLP •  Super Saturdays •  Mock interviews and followup from 21 NovemberRefine your brand •  Group practice sessions from •  Slide presentation? January onwards •  Mock up some cover letters •  Cover letter screencast Attend OCR events •  3 cover letter workshops happening •  Coffee chats/recruiter in residence through November/December November/December •  Group and 1:1 cover letter sessions •  Presentations begin CP Week, 3 Jan in January Apply •  CP deadlines start 8 January [?] •  Other recruiter presentations start 9 Janaury •  Interviews from 23 January 32
  33. 33. Appendix 2 - prework 33
  34. 34. Prework: 1. Read these key sections of theLBS Case Book pp. 3-8 ‘The Interview Process’ pp. 21-24 ‘Fit interviewing’•  The consulting interview process •  Overview•  What are they looking for? •  The importance of fit•  Demonstrating problem solving •  Criterion based questioning skills •  Two key “why do you want to”•  Demonstrating personal impact questions•  Demonstrating leadership •  Do you have any questions for me?•  Demonstrating drive and motivation •  A two-way process 34
  35. 35. Prework: 2. Create a list of your relevant,differentiating strengths (1 of 3) Inputs ApproachWhat are recruiters Understand what are the competencies, experiences and otherlooking for? attributes sought by recruiters Be specific – the 4 competency model in the Case Book generalises, but each recruiter will differ This means at the office level, not the firm level – understand language and experience requirements, including sector experience where appropriateWhat are your Don’t just tick every box. Think – what are your strengths relative tostrengths? your competitors? (these are your classmates) •  Yes you have a high GMAT, but is it high relative to your class? •  Yes you have led teams of 3 on desk-based research exercises, but do you have classmates with deeper/more challenging leadership experience? •  Include: competencies, interests, experiences, connections/ networks 35
  36. 36. Prework: 2. Create a list of your relevant,differentiating strengths (3 of 3) Fill this in! Ranking (identify your Strength relative to Importance to my Area of strength personal top 4, and MBA peers recruiting targets order of strength)Problem SolvingPersonal impactLeadershipDrive and motivation I’ve listed the Very strong, strong, Very high, high, 1=strongest,mandatory ones - add average, weak or average, low or 4=weakest very low 36other strengths here very weak
  37. 37. Prework: 3. Outline your answer to ‘tell meabout yourself’ (1 of 2) There is no single right way to Consider the following structure this•  What are your key competencies or •  Chronological – boring but safe strengths? •  By ‘strength’ – interesting but•  Which 2 or 3 achievements are you potentially complex most proud of? •  Order of pride (eg the thing of which I•  Which interests & motivations am proudest is…then the second differentiate you? proudest is…etc)•  Can you create a bridge between your •  Consider a sandwich: strengths, motivations and the role/ company you are applying for? •  Open with a summary of what you will say…•  Your answer should last for no longer than 90 seconds •  Say it… •  Summarise what you said! 37
  38. 38. Prework: 3. Outline your answer to “tell me Fill this in!about yourself” (2 of 2) Summary Tell me about yourself Recap Recap – to sum What are you Say it, and substantiate it up, what were you 38 going to say (evidence – examples) trying to say!
  39. 39. Prework: 4. Create an evidence table (1 of 2)Prepare yourself for competency based fit questions using thechallenge-action-result framework Fill this in! Competency Challenge Action Result Problem Solving Personal impact Leadership Drive and motivation What was the situation? What did YOU 39 Why was it difficult? What did YOU do? achieve/learn?
  40. 40. Prework: 4. Create an evidence table (2 of 2)Prepare yourself for competency based fit questions using the Use this forchallenge-action-result framework more Competency Challenge Action examples! Result Problem Solving Personal impact Leadership Drive and motivation 40