Government ic tv3

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Government ic tv3

  1. 1. Government ICT Strategies that transform Systems and Business PUBLIC SECTOR CONSULTING CONFERENCE 2012 24 – 25 April, Cape Town, South Africa Joel Ugborogho - MD, Kwazi Information Systemswww.kwazi.co.za
  2. 2. Agenda Government Objectives ICT Strategy Technology Infrastructure Shared Services Enterprise Architecture Government Executionwww.kwazi.co.za
  3. 3. Government Objectives OBJECTIVES, GOALS, UN E- GOVERNMENT INDEXwww.kwazi.co.za
  4. 4. Government Objectives To ensure that service delivery of public services is done in a cost effective and efficient manner for citizens and businesses. Stimulation of economic growth by use of ICT enabled business change and services to improve the quality of life for citizens and businesseswww.kwazi.co.za
  5. 5. UN e-Government index 2012  Rationale behind the e-government index  Technological Infrastructure  Telecommunications infrastructure  Human resource development  How it is calculated?  G2G  G2B  G2C  Is this what ICT is about?  Country’s state of readiness  Country’s visionwww.kwazi.co.za
  6. 6. UN e-Government index 2012 e-Development and e-Participation  Republic of Korea - 1  Netherlands – 2 African Countries  Mauritius – 93, (In 2010 – 77)  SA – 101, (In 2010 – 97)  Tunisia – 103, (In 2010 – 66) Source – UN e-government survey 2012www.kwazi.co.za
  7. 7. ICT Strategy DEVELOPMENT, METHODOLOGIES, ROADMAPSwww.kwazi.co.za
  8. 8. Strategic ICT Roadmaps Mapping technology solution to Government objectives and goals Application of Development Methodologies Best practice Strategic Data Management Modernisation projects/initiativeswww.kwazi.co.za
  9. 9. ICT Strategy overviewStrategic Strategy Implementation MonitoringObjectives Development • Planning and• In-depth • SWOT Evaluation • Costs Analysis • Technologies • Lessons learnt• “As-Is”, “To- • Resources • Infrastructure • Innovation Be” • Stakeholderswww.kwazi.co.za
  10. 10. Technology Infrastructure TECHNOLOGIES, OPTIMISATION, SERVICE MATURITYwww.kwazi.co.za
  11. 11. Technology Trends Cloud computing Mobile technology and platforms Social Media and platforms Collaborative platforms, Crowd Sourcing Business Intelligencewww.kwazi.co.za
  12. 12. Optimisation of Infrastructure Rationalisation Virtualisation G-Cloud Data centre consolidation IT Security Shared Serviceswww.kwazi.co.za
  13. 13. Shared Services SHARED MODEL, PROCESSES, GOVERNANCEwww.kwazi.co.za
  14. 14. Shared Infrastructure G - Cloud • Private government cloud • E-government portal • Public Services Network Data Centres • Modernisation of data centres • Virtualisation • Backup, Disaster Recovery and Business Continuity Enterprise Asset Management • Consolidation of Assets • Big data, Application Stores and Storage • SW, HW, Devices and Licence Managementwww.kwazi.co.za
  15. 15. Shared Service Model E- Government Central Government Local Government Shared Serviceswww.kwazi.co.za
  16. 16. Processes Business Processes ICT Processes Service Delivery Maturity ICT Governance Project Management Procurement Systemswww.kwazi.co.za
  17. 17. ICT Governance  Project Management Office  IT Service management - ITIL  System management  Risk Management  Policies and Procedureswww.kwazi.co.za
  18. 18. Enterprise Architecture ICT ARCHITECTURE AND STANDARDISATIONwww.kwazi.co.za
  19. 19. Architecture Model Information Architecture Enterprise Architecture Re-usable solutions Service Oriented Architecture (SOA) Assets and Services Register Business intelligencewww.kwazi.co.za
  20. 20. Standardisation Open Standards Data standards Technology roadmaps Services catalogue ICT metrics and Accountabilitywww.kwazi.co.za
  21. 21. Government Execution IMPLEMENTATION, PROGRAMME EXECUTION, ICT COSTSwww.kwazi.co.za
  22. 22. ICT Cost Management Vision without substance and a budget without vision – Moran ICT Costs and Profitability models Budget control and Alignment Earned Value Management Procurement systems  TOR, SOW, RFI, RFP  Quality assurance and deliverywww.kwazi.co.za
  23. 23. Implementation  Actuality – Reality Gap Vision  Fit for purpose  Performance measurement Senior  ICT Metrics Management  Knowledge transfer  Continuous improvement Resourceswww.kwazi.co.za
  24. 24. BLUE SKIES Government’s Vision Foreign GDP Direct Growth Investment Benefits Realisation Effective Citizens / Budget Businesses control Reduction in poverty and crimewww.kwazi.co.za

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