2011 National Postal Forum Workshop Survey Ratings   Quality Control In Mail Operations
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2011 National Postal Forum Workshop Survey Ratings Quality Control In Mail Operations

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Survey results for Quality Control in Mail Operations (Six Sigma) presentation

Survey results for Quality Control in Mail Operations (Six Sigma) presentation

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2011 National Postal Forum Workshop Survey Ratings Quality Control In Mail Operations Document Transcript

  • 1. Dear James,The National Postal Forum would like to thank you for participating as a speakerat the 2011 Forum in San Diego, CA. The educational expertise you provide tothe workshop attendees is so valuable and important and it is a big part of ourForum’s success! Feedback received from attendees has been very positive andwe are looking forward to another successful Forum in Orlando, FL.As you know, our attendees fill out Workshop Evaluation Forms for each sessionthey have attended. As we did last year, we thought it would be helpful to sharethose evaluation results with you:Scale of 1 – 5(1 = Poor, 2 = Fair, 3 = Good, 4 = Very Good, 5 = Excellent)Quality Control in Mail Center Average of MCMLS/MCM TrackOperations Workshop RatingsOverall Session 4.54 Overall Session 4.39Format of Workshop 4.43 Level of Detail 4.39Level of Detail 4.41 Format of Workshop 4.39Speaker Presentation Skills 4.24Slides, Overheads or Handouts 4.40“Thank you” again for participating as a speaker at the National Postal Forum.For information on how to submit a proposal to present at the 2012 Forum pleasevisit our website at www.npf.org.Sincerely,Lori MillerCoordinator, Business SessionsNational Postal Forum