Comms Dojo-03-Reading People

Uploaded on


More in: Technology , Education
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads


Total Views
On Slideshare
From Embeds
Number of Embeds



Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

    No notes for slide
  • Aikido's jusan no jo kata
  • From: originally developed by psychologists Robert M. Yerkes and John Dillingham Dodson in 1908: "The relation of strength of stimulus to rapidity of habit-formation". Journal of Comparative Neurology and Psychology


  • 1. London Comms Dojo 3 @yogacat13
  • 2. Welcome to the Dojo! Who am I? • LynnMyrick, aka @yogacat13 • Co-founderofAgile Environment • 20yearsofconsulting experience • Passionateabouthelping teamsworkbetter together!
  • 3. Introductions Introduce yourselves! ● Your name ● What you do (at work) ● A random factoid about you personally ● I really like to do DIY and will be painting my bathroom during my holiday next week!
  • 4. Why are communications so important? • We all communicate every day, in many ways: verbally, non-verbally (body language), electronically (e-mail, social media etc.) • David McClelland's work in 1973 showed us that intelligence alone does not predict success! We need other skills too. • Dan Goleman's work has demonstrated the importance of Emotional Intelligence, including communication skills, in achieving success.
  • 5. What does it mean? Dojomeans: 'Place oflearningthe way'
  • 6. What does it mean? Katameans: 'Way ofdoing' A form or choreographed series of motions designed to teach a particular skill or pattern
  • 7. Kata?Kata?
  • 8. Deliberate practice • Gladwell[1] et. al. 10 yrs or 10,000 hrs practice to achieve expert performance • But practice must: – be focussed – be goal-directed – stretch your abilities – give continuous feedback – be followed by self-reflection
  • 9. Stress-Performance curve Yerkes–Dodson law
  • 10. 3 zones model of learning Panic zone! Learning zone Comfort Zone
  • 11. Dojo rules • We respect each others’ commitment – Please no phones, e-mail, Facebook . . . – Everyone participates – Feedback must be respectful – Relax, we're all here for the same reason!
  • 12. Format • People work in small groups • We present the scenario to be practised • Each cycle is a pomodoro (25 mins) • When time is up: 5 -10 min break to share results with a nearby team and reflect
  • 13. Reading People What tools do we have? ● Facial expressions ● Body language ● Cultural knowledge ● Experience ● MBTI
  • 14. Myers-Briggs Type Indicator
  • 15. Myers-Briggs Type Indicator
  • 16. Myers-Briggs Type Indicator
  • 17. Myers-Briggs Type Indicator
  • 18. Myers-Briggs Type Indicator • All types are equal – it's not “better” to be one or another • We each adjust our approach to fit the circumstance, particularly at work • We seek out “like-minded” people • This is a tool, one of many, to help you both understand yourself and communicate effectively with people who are different than you. Use it wisely.
  • 19. Format • Katas 1 and 2: Figure out a new Team Member's MBTI • Kata 3: Team's choice!
  • 20. Kata: Determine MBTI of someone else Task: Get into groups and organise yourselves into “team members” and “new team member”: ●New team member has just joined, and the team members are getting to know them ●Talk for five minutes, then team members state their impression of the MBTI of the new team member ●New team member shares their actual MBTI with group ●Discuss, and rotate round if time
  • 21. Hajime!Hajime! 'Begin!'
  • 22. Yame!Yame! 'Stop!'
  • 23. Kata Review • How accurate were your assessments? • What did you learn? • What different questions will you ask next time?
  • 24. Hajime!Hajime! 'Begin!'
  • 25. Yame!Yame! 'Stop!'
  • 26. Kata Review • How accurate were your assessments? • What did you learn? • What different questions will you ask next time?
  • 27. Kata: team choice! Task: • Contribute an idea for discussion on a post-it • Vote on the topics • Each team picks one topic to try
  • 28. Hajime!Hajime! 'Begin!'
  • 29. Yame!Yame! 'Stop!'
  • 30. Kata Review • What did you learn?
  • 31. ReflectionReflection
  • 32. Thank youThank you @yogacat13 on twitter ondon-Comms-Dojo/ Next Time: 17 September Location: Reading People, Part 2