Comms Dojo-03-Reading People

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  • Aikido's jusan no jo kata
  • From: originally developed by psychologists Robert M. Yerkes and John Dillingham Dodson in 1908: "The relation of strength of stimulus to rapidity of habit-formation". Journal of Comparative Neurology and Psychology

Transcript

  • 1. London Comms Dojo 3 @yogacat13
  • 2. Welcome to the Dojo! Who am I? • LynnMyrick, aka @yogacat13 • Co-founderofAgile Environment • 20yearsofconsulting experience • Passionateabouthelping teamsworkbetter together!
  • 3. Introductions Introduce yourselves! ● Your name ● What you do (at work) ● A random factoid about you personally ● I really like to do DIY and will be painting my bathroom during my holiday next week!
  • 4. Why are communications so important? • We all communicate every day, in many ways: verbally, non-verbally (body language), electronically (e-mail, social media etc.) • David McClelland's work in 1973 showed us that intelligence alone does not predict success! We need other skills too. • Dan Goleman's work has demonstrated the importance of Emotional Intelligence, including communication skills, in achieving success.
  • 5. What does it mean? Dojomeans: 'Place oflearningthe way'
  • 6. What does it mean? Katameans: 'Way ofdoing' A form or choreographed series of motions designed to teach a particular skill or pattern
  • 7. Kata?Kata?
  • 8. Deliberate practice • Gladwell[1] et. al. 10 yrs or 10,000 hrs practice to achieve expert performance • But practice must: – be focussed – be goal-directed – stretch your abilities – give continuous feedback – be followed by self-reflection
  • 9. Stress-Performance curve Yerkes–Dodson law
  • 10. 3 zones model of learning Panic zone! Learning zone Comfort Zone
  • 11. Dojo rules • We respect each others’ commitment – Please no phones, e-mail, Facebook . . . – Everyone participates – Feedback must be respectful – Relax, we're all here for the same reason!
  • 12. Format • People work in small groups • We present the scenario to be practised • Each cycle is a pomodoro (25 mins) • When time is up: 5 -10 min break to share results with a nearby team and reflect
  • 13. Reading People What tools do we have? ● Facial expressions ● Body language ● Cultural knowledge ● Experience ● MBTI
  • 14. Myers-Briggs Type Indicator
  • 15. Myers-Briggs Type Indicator
  • 16. Myers-Briggs Type Indicator
  • 17. Myers-Briggs Type Indicator
  • 18. Myers-Briggs Type Indicator • All types are equal – it's not “better” to be one or another • We each adjust our approach to fit the circumstance, particularly at work • We seek out “like-minded” people • This is a tool, one of many, to help you both understand yourself and communicate effectively with people who are different than you. Use it wisely.
  • 19. Format • Katas 1 and 2: Figure out a new Team Member's MBTI • Kata 3: Team's choice!
  • 20. Kata: Determine MBTI of someone else Task: Get into groups and organise yourselves into “team members” and “new team member”: ●New team member has just joined, and the team members are getting to know them ●Talk for five minutes, then team members state their impression of the MBTI of the new team member ●New team member shares their actual MBTI with group ●Discuss, and rotate round if time
  • 21. Hajime!Hajime! 'Begin!'
  • 22. Yame!Yame! 'Stop!'
  • 23. Kata Review • How accurate were your assessments? • What did you learn? • What different questions will you ask next time?
  • 24. Hajime!Hajime! 'Begin!'
  • 25. Yame!Yame! 'Stop!'
  • 26. Kata Review • How accurate were your assessments? • What did you learn? • What different questions will you ask next time?
  • 27. Kata: team choice! Task: • Contribute an idea for discussion on a post-it • Vote on the topics • Each team picks one topic to try
  • 28. Hajime!Hajime! 'Begin!'
  • 29. Yame!Yame! 'Stop!'
  • 30. Kata Review • What did you learn?
  • 31. ReflectionReflection
  • 32. Thank youThank you @yogacat13 on twitter http://www.meetup.com/L ondon-Comms-Dojo/ Next Time: 17 September Location: tquila.com Reading People, Part 2