The Future of Facilities Management:
Attracting Millennial Talent
Facilities Management
1
What is a Millennial?
- Millennials are the demographic cohort following Generation X (1965-1980).
- Researchers and com...
2
The Problem
– The average age of FM professionals is 49, far more
skewed than the general working population average
of ...
3
Why are self-providers of FM at risk?
– Capital funding and cost management
With at least $1-trillion spent on facilitie...
4
JLL’s Independent Research Study
JLL commissioned an
independent study in
March, 2014, probing the
views of more than 20...
5
Millennial Students Unaware of FM Careers
Scientist, Technologist, Engineer, Mathematician
Business Management, Accounti...
6
Hierarchy of Millennials’ career fulfillment
Creating Change
Making a difference in the
world; using innovation
Travel &...
7
A Career in FM satisfies these needs
Challenge
– Ability to make a difference in the world through sustainability, meani...
COPYRIGHT © JONES LANG LASALLE IP, INC. 2014
>> Millennial interest in facilities management can be key to
closing talent ...
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The future of facilities management: Attracting millennial talent

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The facilities management workforce is heading towards retirement, and companies that self-provide FM services are at risk due to the talent gap. By the end of 2014, millennials are expected to make up 47% of the workforce. Recruiting this new wave of talent is key to solving this problem of an aging workforce. Millennials may be unaware of FM careers, however, and the ability to attract and motivate top candidates to FM is crucial in order to survive this demographics shift.

Learn more by visiting: http://us.jll.com/FM-Millennials

Published in: Recruiting & HR, Business, Career
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The future of facilities management: Attracting millennial talent

  1. 1. The Future of Facilities Management: Attracting Millennial Talent Facilities Management
  2. 2. 1 What is a Millennial? - Millennials are the demographic cohort following Generation X (1965-1980). - Researchers and commentators use birth years ranging from the early 1980s to the early 2000s. - Millennials are highly-educated, confident, demanding, goal oriented, burdened by debt, and technologically savvy. - They like immediate and timely recognition and dislike micromanagement. - Millennials are the most racially and ethnically diverse generation (Pew Research). - Being a good parent is one of their top priorities in life (Pew Research). - By 2014, Millennials are expected to make up 47% of the workforce.
  3. 3. 2 The Problem – The average age of FM professionals is 49, far more skewed than the general working population average of 43. – Today’s aging facilities management workforce is pressuring the Facilities Management (FM) talent pipeline. – For companies facing a Baby Boom retirement wave of FM professionals, a pronounced talent gap is taking shape. – The demand for these types of jobs far exceeds supply. – Companies that self-provide FM functions and services are at risk due to the talent gap, starting with the escalating costs of talent recruiting, onboarding and training. Large Scale Talent Gap (Retirees) Demand Supply
  4. 4. 3 Why are self-providers of FM at risk? – Capital funding and cost management With at least $1-trillion spent on facilities management each year, according to The Economist, it’s become increasingly vital for self-providers of FM to find alternatives to the escalating pressures of: – Continuity and resiliency – Staffing sources and cost of talent development – Advancing technology, mobility and virtual collaboration – Data analytics and decision support – Addressing delivery of non-core functions and competencies – Leveraging economies of scale attainable via outsourced partners – Connecting FM services delivery to organizational performance
  5. 5. 4 JLL’s Independent Research Study JLL commissioned an independent study in March, 2014, probing the views of more than 200 millennials. Of those surveyed, 50% hold professional jobs, and 50% are still in college. Percent Professionally Employed 50 Percent Still in College 50 Millennials Ages 21-34
  6. 6. 5 Millennial Students Unaware of FM Careers Scientist, Technologist, Engineer, Mathematician Business Management, Accounting, Audit Government (including Defense) Building Science / Architect Project & Construction Management 1% Facitlities Management 53% 22% 14% 6% 4% of them see themselves in a research or lab role of them see themselves in a general business, consulting or finance related role see themselves in accounting What types of roles do students think they will most likely end up in?
  7. 7. 6 Hierarchy of Millennials’ career fulfillment Creating Change Making a difference in the world; using innovation Travel & Other Perks Challenge A job where you are challenged and constantly learning Growth There are opportunities to progress and further my career Ways of Working An enjoyable, rewarding place to go to work everyday Salary Financial stability Securing a Job & Job Security In the workforce and not in danger of losing your job
  8. 8. 7 A Career in FM satisfies these needs Challenge – Ability to make a difference in the world through sustainability, meaning, purpose, and having a voice that defines an important characteristic of diversity of thought, opinion and expression in today’s workplace continuity and resiliency Growth – Potential to grow their careers through job rotations across multiple client accounts and upward mobility both geographically and up the career ladder Ways of working – Warmth and care from teams and leaders (recognizing individual talent, mentoring and communication across generations)
  9. 9. COPYRIGHT © JONES LANG LASALLE IP, INC. 2014 >> Millennial interest in facilities management can be key to closing talent gaps. Click here to get the resources you need including videos, reports, infographics and survey results.

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