Insight into Managing mobile devices webinar


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Insight into Managing mobile devices webinar

  1. 1. Lyn Lall, Gordon Millner (RSC EM Advisors), Matthew Day (Chesterfield College), MarkTinney (Tresham College) Mobile device management
  2. 2. Session Overview Explore issues Share strategies Benefits Hear from Matthew Day, Head of ICT, ChesterfieldCollege MarkTinney,Tresham College 2
  3. 3. Context BYOD agenda Learner expectation Equality of access Balance needs of teaching and learning with security and data protection 3
  4. 4. Mobile Learning &BYOD Legal E-Safety Digital Literacy Accessibility & Inclusion Strategy, Vision, Scope Staff Training Implemen- tation Device managem- ent 4
  5. 5. What is you role? A. IT/Technical support B. Curriculum 5
  6. 6. Where are you on your journey with managing mobile devices? A. Not started yet B. Research it C. On our way D. Implemented and Established 6
  7. 7. Benefits to the organisation Flexibility Cost/savings 24/7 just in time, anywhere User expectation Personalisation, accessibility and inclusion Enhance processes and increased efficiency Employability skills/digital literacy skills 7
  8. 8. Issues Managing organisations devices Multiple users of single use devices Multiple platforms Charging Physical protection Purchasing apps Pushing apps/content to devices Tracking Security/Legal implications Locate and wipe 8
  9. 9. How do you want to manage your devices? Staff Learners • loan scheme • Class sets Trust • Policies • Training • Compartmentalisation 9
  10. 10. Risk assessment - risk management Regardless of whether or not your organisation permits its staff and students to use their mobile devices for work and study, some people are going to do it anyway. So rather than try to outlaw the inevitable, it makes more sense to establish a sensible strategy for managing mobile devices and for “bring your own device to work” (BYOD) policy. • BYOD, MYOD, CYOD • Strategy • AUP
  11. 11. Tresham College – BYOD journey What to expect What to watch out for Learning from our mistakes 11 MarkTinney (ILT)
  12. 12. Learner purchase Scheme Learners can order a laptop or tablet Scheme is financed by the college Learners make monthly payments, which include full insurance for the college and device. At the end of the term the device is theirs to keep.
  13. 13. Benefits Cost and repair of mobile devices is avoided Licensing issues avoided Storage/transport and repair of devices Good marketing for the college A device learners can take to university Fully flexible scheme • 6-8 devices • 1-3 years term • Down payment/recycling of old laptop
  14. 14. A few lessons learned Outsource as much of the admin as possible • Instardigital Ensure supplier is reliable Put someone with dedicated time in charge of the scheme Choose the right devices
  15. 15. Don’t expect miracles Embark on the journey for the right reasons Management want to reduce cost • It won’t reduce cost in the foreseeable future • Investment in the network and servers will eat that up • Cost reductions depend on take up Teachers want technology in the classroom The effectiveness of having students with the tech depend on: • Teacher training and development • Take up. For the learners
  16. 16. Is your network up to it? Speed Wireless access points • Coverage • Integration with existing infrastructure • Movement between access points Cost Security DMZ RSC Services • Fluke tester • Organisational review, Learning Space review, New Build 16
  17. 17. Features of an MDM system Title of presentation 00/00/2013 17 Enrol devices Manage and deploy apps Manage profiles and set policies ManageWi-Fi enrolment
  18. 18. Features of an MDM system cont.d Set policies for use of • browser • Push apps/ auto configure access to email etc • Camera • Apps to be used e.g by curriculum area Profiles e.g. can turn off • Camera • FaceTime • Facebook • Twitter • iMessage 18
  19. 19. So what are the options? Free • Meraki • Apple configurator • “Microsoft Windows InTune”, MDM as part of Microsoft Campus Agreement 19 Paid for • Casper • Light speed • Sophos Mobile Control Device management • AirWatch • Symantec • Maas 360
  20. 20. Which MDM system are you using/planning to use? Post your answers in the chat pane 20
  21. 21. Meraki (Cisco) Enrol devices Manage and deploy apps Manage profiles and set policies Manage Wi-Fi enrolment Works with Apple Configurator Apple Volume Purchasing Plan (VPP) 21 Manages multiple platforms e.g. Apple, Android, Chrome, Windows
  22. 22. Enrol devices 22
  23. 23. Manage and deploy apps 23
  24. 24. Manage profiles 24
  25. 25. Profile settings 25
  26. 26. ManageWi-Fi enrolment 26 Configure Wi-Fi networks
  27. 27. AppleVolume Purchasing Plan (VPP) Enrol Set up Purchase • Now accepts credit cards and purchase orders Distribute 27
  28. 28. Apple configurator Deploy iPad, iPhone, iPod touch, and Apple TV devices Configure large numbers of devices with the settings, apps, and data you specify for your students, employees, or customers. 28
  29. 29. Chesterfield College (MaaS360) Two scenarios: • Work-BasedTutors (apprenticeship assessors) working off-site • Managers attending meetings on & off-site WBT key requirements: • View documents • Access eILP (OneFile/Nomad) • Gather evidence (notes & photos/videos/audio) WBT solution: • Initial solution: Smartphone (Galaxy Note) &Windows XP laptop • Updated solution: Smartphone (Galaxy Note 3) & Acer Iconia (Windows 8.1 “transformer”) & pool/loan laptops for exams Manager solution: • iPads Title of presentation 00/00/2013 29 Business requirements (Staff devices)
  30. 30. Chesterfield College (MaaS360) JISC Legal: “Institutional attitude to risk” Decide what you’re trying to do first Then decide how best to do it “Mobile Device & Data Security Policy & Procedures” and updates to AUP etc. – Approved by SMT and Corporation 30 Policy
  31. 31. Chesterfield College (MaaS360) Safeguard learner details & access to College systems (enforce passcodes; locate; remote wipe) Application compliance Pre-configure ExchangeActiveSync settings Android & iOS support 31 MDM requirements
  32. 32. Chesterfield College (MaaS360) 2014 MDM review (selection process) 32 MaaS360, Manage Engine, Desktop Central, AirWatch Shortlisted 4 that best met requirements, for in-depth testing: Tested admin interface, e.g. creating policies Requested trials & quotes (180 licences) Longlisted from online docs/guides/reviews InitialWeb search
  33. 33. In the classroom Good practice for learners and staff • Save all images, videos and documents to Dropbox, or Google Drive or One Drive Resetting profiles 33
  34. 34. What are you plans for moving forward with managing mobile devices in your organisation? Post your answers in the chat pane 34
  35. 35. Resources All resources from the webinar, including the recording will be available on our Moodle Including: Tablets for schoolsToolkit Jisc MobileTechnologies infokit Jisc RSC advice and support Jisc Legal Mobile security toolkit 35
  36. 36. Insight 2014 webinars coming up next Wednesday 4th June 11.15 Insight into Screencasting 13.45 Insight into Social Media 15.15 Developing Digital and Functional skills for those seeking employment Thursday 5th June 9.45 Insight into Discover Jisc resources 11.15 Insight into why capture video and audio 13.45 Insight into online delivery of Functional Skills 15.15 Insight into e-Assessment tools 36
  37. 37. Face to Face workshop days Leicester – Oadby Campus 10th June or Nottingham – Albert Hall 11th June Title of presentation 00/00/2013 37
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