We know how important it is to engage learners in designing their digital learning experience, but how can universities and colleges make this work in practice, and at scale? Participants will have the opportunity of hearing from two institutional case studies on student digital partnerships. The session will help you reflect on where you are with your students’ digital experience, and plan your next steps.

1. Working with students to make the
most of digital
Sarah Knight, Student experience, Jisc

2. Jisc Digital student project
» Phase 1 study reviewed students’
expectations and experiences of the
digital environment at university and we
spoke to 500 staff and students during
our consultation (2013-2014)
» We conducted a review of practice in
schools to identify likely incoming
expectations (2014)
» In phase 2 we focused on FE speaking to
220 learners and 300 staff from colleges
across the UK (2014-2015)
» Phase 3 Skills study, speaking to adult
and community learners, work based
learners including apprentices and
offender learners (2015-2016)
» Phase 4 Online learners study, speaking
to students studying on online or partly
online courses (2016 -)
» See Digital student blog
http://digitalstudent.jiscinvolve.org
2/03/2016 Working with students to make the most of digital

3. The digital experience matters
» Students' first experiences of universities and colleges are often online
» Universities and providers compare their digital experiences and provision
» Many course experiences are now hybrid/blended
» Students want to use their own devices and services to access, organise and
record their learning
» Learners expect college/university to prepare them for employment in
digital workplaces and life in a digital society
» Students' sense of wellbeing and belonging are tied up with the quality
of their digital access
2/03/2016 Working with students to make the most of digital

4. Current practice
1. How do you gather your
learners’ expectations and
experiences of technology
within your institution?
2. How do your students
contribute to the
development of your
institutions’ digital strategy
or digital environment?
2/03/2016 Working with students to make the most of digital

5. Benchmaking the student digital experience
Jisc, NUS andTSEP- http://bit.ly/digstudentbenchmark
2/03/2016 Working with students to make the most of digital

6. Student/Learner digital experience tracker
» The Student digital experience tracker enables
colleges, skills providers and universities to:
› gather evidence from students about their digital
experience, and track changes over time
› make better informed decisions about the
digital environment
› target resources for improving digital provision
› plan other research, data gathering and student
engagement around digital issues
› demonstrate quality enhancement and student
engagement to external bodies and to students
themselves
» Beta pilot running from March – July 2016
2/03/2016 Working with students to make the most of digital
http://bit.ly/jisctrackerpilot

7. Learners’ want a say
» Students in our studies saw the digital
experience as an opportunity to
contribute and get involved
» Digital engagement methods such as
social media, padlets, twitter walls, vox
pops etc are popular...
» … and once established can be used for
other issues too
» Digital students are different – it is
important that the experience of
different groups is represented
» The 2014 UCISA Digital capabilities
survey reports that 30% of respondents
are working with students as change
agents with another 46% of respondents
‘working towards’ this
» Students can get involved in different
ways e.g. advocate, researcher,
representative, intern, change agent,
project lead, buddy, mentor, designer...
» This is an issue which can help change
relationships between staff and students
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8. Benefits of working in partnership
» Gain an experience of leadership and influencing change
» Gain experience of using research to shape change
» Students can gain recognition through awards such as leadership awards, academic credit,
extra-curricular awards and awards accredited through external bodies
» Increases confidence and skills (e.g. communication, team-working, management,
research skills)
» Enhances networking with e.g. employers, community
» Improved employability and job prospects
» Partnership is fundamentally about a relationship in which all involved – students,
academics, professional services staff, senior managers, students’ unions and so on – are
actively engaged in and stand to gain from the process of learning and working together
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9. Benefits of working in partnership
“Partnership is essentially a process of engagement, not a product.
It is a way of doing things, rather than an outcome in itself.”
Healey, M., Flint,A. and Harrington, K. (2014) Engagement through partnership: students as partners in learning and
teaching in higher education.York, Higher EducationAcademy. Available at:http://bit.ly/1gztC3u
2/03/2016 Working with students to make the most of digital

10. Sharing best practice – Harlow College
Dave Monk, e-Learning co-ordinator

11. Student digital
partnership
Harlow College
Dave Monk e-learning development co-
ordinator
dmonk@harlow-college.ac.uk

12. Ofsted – Feb 2016
‘The majority of teachers pay close attention to the
diverse range of learners’ starting points and
abilities in planning challenging activities,
including very good use of information learning
technology (ILT) that enables them to accelerate
their learning. Most teachers make excellent use
of ILT to support learning; learners’ frequent use of
tablet computers enables them to access relevant
course and research material and to work well
independently.’

13. In the beginning there was a project:
Applying the successful Kube Model to 16-
19 study programmes
Implementing blended learning
Harlow College – Vocational
Business & Vocational Media
Kingston College - Hairdressing

14. Tools
1. Study space –
Blendspace; Showbie
2. Online Quizzes –
Socrative
3. Online ILP –
Socrative
4. Blogs - Weebly
Harlow - Vocational Business
Online self-access to resources
Up to 30% guided learning hours delivered online
Methods
• All support resources
and activities
undertaken online
• Self-access model to
online resources
• Occasional face-to-
face surgery sessions
• Scheme of work
separated into face-to-
face and online
elements

15. Digital Literacy Survey
I expect my course to equip
me with up-to-date
technological skills for my
future employment
60% definitely true for me
Use of technology is changing the way
I learn
55% definitely true for me

16. Supporting Staff – Nishall Garala
"Thank you for your lunch time support
sessions. I particularly enjoyed Weebly session
as I was then able to support my students
creating their websites. I would have found this
difficult to learn so quickly if I had to do this
myself particularly as my learning style is
auditory and therefore very helpful that you
were talking to me telling me what to do as I
did it rather than me have to read or watch to
learn.“ Sue Wood – Senior Tutor

17. Digital Ambassadors
Represent the college in digital focus group meetings
Help in organisation of at least one digital activity
Promote use of technology with fellow students, e.g.
on college open evenings
Act as a role model for good use of technology – safe
usage, digital literacy
Paired with Digital Leaders
Help in creation of resources
Assist in conducting surveys, e.g. iPad survey

18. iPads – Involving the Learners
 ‘Got resources at your fingertips’
 ‘Easier to a access your work anywhere’
 ‘Easier to do research on my iPad than
my phone’
 ‘We can take pictures of our work whilst
we do it’
 ‘All of my work is on my iPad straight
away’
 ‘Easy to do work at home and on the go’
 ‘Easier and quicker’
 ‘It is easier to learn with the apps, for
example, Nearpod’
 ‘Access my work on the iPad and the
computer through Office 365’

19. Supporting online course design – flipped
classroom
• What did you find most useful doing this online activity?
• Learnt more in a shorter amount of time
• It was more personal
• The website links
• YouTube links
• It was actually helpful
• Would you like the course to have more online learning
materials like this?
• 91% Yes

20. https://youtu.be/Xatdd9JU2u8
Learner voices
CAE Digital Champion
https://youtu.be/4UfYTA-KN2M

21. Challenges
• Who wants to be an ambassador?
• Rewards
• Sustaining interest
• Substitution or transformation?
• The future?

22. Digital Innovation Team
We are:
Charlotte Creagh – Innovation Manager
Dave Monk – E Learning Development Co-
ordinator
Sharon Peachey, Jack Bowman & Jonathan Lowe
– Digital Apprentices
Find us at: http://innovationteamhc.wix.com/public-relations-blo
Follow us: #digiteamhc
Contact us: innovationteamhc@gmail.com

23. Sharing best practice – Birmingham City University
Dr Kerry Gough, Senior lecturer in learning and teaching, Centre for
Enhancement of Learning andTeaching (CELT)
Jamie Morris, Associate lecturer in student engagement, CELT
Dani Campion, Student
Charlotte Gough, Student

29. Photo by Stéfan - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49462908@N00 Created with Haiku Deck

30. Photo by Jason A. Howie - Creative Commons Attribution License https://www.flickr.com/photos/40493340@N00 Created with Haiku Deck

34. Photo by dullhunk - Creative Commons Attribution License https://www.flickr.com/photos/14829735@N00 Created with Haiku Deck

36. Photo by Profound Whatever - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/8344872@N05 Created with Haiku Deck

37. Photo by Jason A. Howie - Creative Commons Attribution License https://www.flickr.com/photos/40493340@N00 Created with Haiku Deck

42. http://can.jiscinvolve.org
» The Change agents’ network supports students working as change agents, digital
pioneers, student fellows and students working in partnership with staff on technology
related change projects
» Over 410 members subscribed to the CAN community mailing list
» Facilitates the sharing of best practice through:
› support for face to face networking events – 2 June University of Lincoln
› CAN webinars
› CAN case studies – 10 institutional case studies
» Developing successful student staff partnerships online guide
» Journal of Educational Innovation, Partnership and Change
» SEDA accredited Jisc Institutional Change Leader online course running from October 15
» Follow @CANagogy
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43. Developing successful student staff partnerships
» Benefits of student-staff partnerships
» Quick start
» Viewpoints implementation framework,
resources and guidance:
› partnership setup
› partnership implementation
› capabilities, development and accreditation
› sustaining and embedding partnerships
based on evaluation of impact
» Case studies
» Webinars
» Other agency initiatives
Online guide available from:
http://bit.ly/jisc-partnership
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44. Enhancing the student digital experience
» Updated online guide available from:
http://bit.ly/digitalstudentguide
» Over 100 exemplars from HE and FE and
Skills on enhancing learners’ digital
experiences
2/03/2016 Working with students to make the most of digital

45. What one thing?
2/03/2016 Working with students to make the most of digital
»Send a text to 0207 183 8329
starting with digi
»NOTE - if you don’t start the text
with digi, it won’t go to our inbox
What one thing can you do to
work with your learners’ to
develop the digital environment?

46. #digitalstudent
To find out more
Sarah Knight
Senior co-design manager
Sarah.knight@jisc.ac.uk
http://digitalstudent.jiscinvolve.org
http://can.jiscinvolve.org
2/03/2016 Working with students to make the most of digital