0
3
Extending ejournal access
for the NHS -
the King’s College London
experience
AnnaFranca–SubscriptionsandAccessManager
An...
4
Summary
• Past: NHS staff had the same access to
academic resources as King’s College staff
• Loss of access resulting f...
5
King’s Health Partners
• One of 5 AHSCs established in 2009
• Comprised of King’s College London, Guy’s and St
Thomas’ N...
6
Happy days
• NHS staff attached
to King’s College
Libraries have
excellent access to
paper journals
– 2754 STM titles an...
7
Transition
• Shift from print journals to
ejournals took hold in the mid-
1990s as libraries have
increasing access to t...
8
An electronic world
• Transition of vast majority of STM to ejournals
• UKRR removes legacy collections so NHS staff can...
9
NHS Procurement (in England)
• Local efforts to adopt early options for ejournal
access
• KA24 / regional purchasing (ea...
10
NHS HE procurement
• NHS HE Forum 2002 onwards
– Users First (2003) report by John Thornhill pre-empts much
that follow...
11
London Medical Schools Procurement
Group
• First established in 2008
• Imperial, KCL, QMUL, UCL, St Georges
• Consortia...
12
AHSC Pilot 2011-2012
• Participants
– Cambridge, UCL, Imperial, KCL, Manchester University
– Anonymous, Elsevier, Sprin...
13
Access for the NHS at KCL
• Walk in access to King’s eresource subscriptions via
NHS account
• NHS OpenAthens (National...
14
Unhappiness expressed
• GMC Survey (think NSS for Doctors in training) had
red triangles for access to educational reso...
15
Move to action
• Discussions with NHS commissioners
• Survey of education leads (helped by DME)
– Nearly 400 recommenda...
16
Making the case
• Aim to extend and rationalise King’s ejournal
licences
• For many years King’s journal subscriptions
...
17
How did we get on?
• Agreements with several publishers
• Mixture of pilots and purchases
• Some new licences (NEJM.org...
18
Not all plain sailing (despiteAHSC work)
• Link resolver
– Holdings mismatches
– OCLC vs SFX
• Authentication
– Histori...
19
Early impact
• Statistics
– Early days
– Not easy
– Consistent with AHSC pilot
• Happy users
– Good engagement
– Happy ...
20
Interaction with Finch
• Finch Report recommended licence extensions for the NHS:
“In the health sector, there is scope...
21
The future?
• Evaluate impact
• Refine current provision
• Long term funding?
• Examine other eresources (ebooks?)
• Po...
22
Questions?
23
Further reading
• AHSC Pilot Report (2012) https://www.jisc-collections.ac.uk/Reports/AHSC-
Pilot-Report-August-2012/
•...
Anna Franca - Extending ejournal access for the NHS - The  King's College London experience
Anna Franca - Extending ejournal access for the NHS - The  King's College London experience
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Anna Franca - Extending ejournal access for the NHS - The King's College London experience

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Transcript of "Anna Franca - Extending ejournal access for the NHS - The King's College London experience"

  1. 1. 3 Extending ejournal access for the NHS - the King’s College London experience AnnaFranca–SubscriptionsandAccessManager Anna.Franca@kcl.ac.uk AlanFricker–LibraryLiaisonManager(NHS) Alan.Fricker@kcl.ac.uk
  2. 2. 4 Summary • Past: NHS staff had the same access to academic resources as King’s College staff • Loss of access resulting from transition to print to electronic = increasing dissatisfaction and unhappiness • Present: Taking steps to improve access to academic journals
  3. 3. 5 King’s Health Partners • One of 5 AHSCs established in 2009 • Comprised of King’s College London, Guy’s and St Thomas’ NHS Foundation Trust (GSTT), King’s College Hospital Foundation Trust (KCHT), South London and Maudsley NHS Foundation Trust (SLAM) • King’s College provides the library service for two of the partners in KHP – GSTT and KCHT
  4. 4. 6 Happy days • NHS staff attached to King’s College Libraries have excellent access to paper journals – 2754 STM titles and 477 metres of stock disposed of through UKRR over the last 5 years
  5. 5. 7 Transition • Shift from print journals to ejournals took hold in the mid- 1990s as libraries have increasing access to the WWW • Excellent onsite access to journals across formats • Sneakernet (aka walking to the library for electronic access) Extending ejournal access for the NHS – the King’s College London experience
  6. 6. 8 An electronic world • Transition of vast majority of STM to ejournals • UKRR removes legacy collections so NHS staff can no longer consult the print in the library • Move from a position of equal access to one of disparity • Changing user expectations – remote is norm • Frustrations in NHS / HE not just ejournals but wider infrastructure (wifi / networks etc)
  7. 7. 9 NHS Procurement (in England) • Local efforts to adopt early options for ejournal access • KA24 / regional purchasing (early 2000s) • National Core Content (April 2003 first resources) • Transition in NHS libraries (LHL Strategic Direction 2010-13 aimed for e-only primarily by Jan 2014)
  8. 8. 10 NHS HE procurement • NHS HE Forum 2002 onwards – Users First (2003) report by John Thornhill pre-empts much that follows: • develop joint HE/NHS licensing • longer contracts – monitored • joint working at all levels • explore common authentication • local and national initiatives • publicise good practice – Two attempts at joint procurement did not succeed – Hill Report (2008) “great advantages in the NHS and HE working together on joint procurement.”
  9. 9. 11 London Medical Schools Procurement Group • First established in 2008 • Imperial, KCL, QMUL, UCL, St Georges • Consortial purchasing arrangement with the aim of extending access to affiliated NHS Trusts • Pragmatic and focussed on a small number of key resources • JISC Collections manages negotiations and licensing
  10. 10. 12 AHSC Pilot 2011-2012 • Participants – Cambridge, UCL, Imperial, KCL, Manchester University – Anonymous, Elsevier, Springer, Nature PG, Thomson Reuters – Pilot based on neutral pricing • Key lessons learned – Licensing issues – Low level of NHS usage relative to HEI (0.5%) – Proposed business model: no charge for NHS trusts unless usage in current year exceeds 10% • Provided the background for current work
  11. 11. 13 Access for the NHS at KCL • Walk in access to King’s eresource subscriptions via NHS account • NHS OpenAthens (National, Regional, LMSPG, local) • Affiliate status granted to some NHS staff • Hard to explain • Hard to promote • Complicated and unsatisfactory
  12. 12. 14 Unhappiness expressed • GMC Survey (think NSS for Doctors in training) had red triangles for access to educational resources • South London NHS Library Users Survey – Ejournals Top priority for improvement – Multiple critical comments • Customer Services staff receive regular negative feedback • Tough time at committees
  13. 13. 15 Move to action • Discussions with NHS commissioners • Survey of education leads (helped by DME) – Nearly 400 recommendations – Most wanted (Elsevier, Wiley, LWW, BMJ, OUP, Springer) • More outreach needed – Some titles already available (LWW Total Access) – Need to login to MyJournals poorly understood • Decide to advance by extending NESLI deals
  14. 14. 16 Making the case • Aim to extend and rationalise King’s ejournal licences • For many years King’s journal subscriptions covered both educational and NHS use • Extensions not additional or new subscriptions • Small relative usage – demonstrated by data harvested from AHSC pilot
  15. 15. 17 How did we get on? • Agreements with several publishers • Mixture of pilots and purchases • Some new licences (NEJM.org) • Resulting in 5,400 additional titles being made available via OpenAthens • Discussions with further publishers in the pipeline • Gaps remain – limitation of extensions
  16. 16. 18 Not all plain sailing (despiteAHSC work) • Link resolver – Holdings mismatches – OCLC vs SFX • Authentication – Historic OrgIDs – Publisher system issues (multiple OrgIDs / collections) – Spelling’s – KCL, KCH, KHP • Unexplainable variations • Promotion challenge remains
  17. 17. 19 Early impact • Statistics – Early days – Not easy – Consistent with AHSC pilot • Happy users – Good engagement – Happy committee
  18. 18. 20 Interaction with Finch • Finch Report recommended licence extensions for the NHS: “In the health sector, there is scope for increasing and rationalising arrangements for licensed access across the NHS, and greater coordination with the HE sector” • Part of the context for our discussions • National one-year pilot due for April 2014 with the aim of assessing levels of usage • Pressure to move faster
  19. 19. 21 The future? • Evaluate impact • Refine current provision • Long term funding? • Examine other eresources (ebooks?) • Potential of King’s Health Partners? • Extension (where relevant) is the new norm?
  20. 20. 22 Questions?
  21. 21. 23 Further reading • AHSC Pilot Report (2012) https://www.jisc-collections.ac.uk/Reports/AHSC- Pilot-Report-August-2012/ • Cumbers, B., Urquhart, C. and Durbin, J. (2006), Evaluation of the KA24 (Knowledge Access 24) service for health- and social-care staff in London and the south-east of England. Part 1: quantitative. Health Information & Libraries Journal, 23: 133–139. doi: 10.1111/j.1471-1842.2006.00651.x • Spink, S., Urquhart, C., Cox, A. ; Higher Education Academy - Information and Computer Sciences Subject Centre. (2007). Procurement of electronic content across the UK National Health Service and Higher Education sectors. Report to JISC executive and LKDN executive. http://cadair.aber.ac.uk/dspace/handle/2160/310 • Thornhill, J. (2003) Users First http://www.ucl.ac.uk/library/usersfirst.pdf • Urquhart, C. J., Cox, A. M.; Spink, S. (2007). Collaboration on procurement of e- content between the National Health Service and higher education in the UK. Interlending &Document Supply, 35(3), 164-170 http://cadair.aber.ac.uk/dspace/handle/2160/511
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