About I am a service designer involved in multimodal service design since 1992. I participate to numerous international blue chip projects in France and in Europe.
I help my clients from ideation to launch on service design projects such as e-commerce, mobile and touch interfaces, media, social Web and Intranet applications.
- Design Thinking
- Innovation Workshops
- Customer Journey Mapping
- Interaction Design
- Usability Audit & Testing
- Field studies
• Banking & Insurrance /
ING Direct, BNP Paris Bas, Caisse d’Epargne, SwissLife
• E-Commerce /
Lancôme, Whirlpool, Bayard Presse, Soyooz, Universal Mobile, Sodexo, Eurostar...