Ed Dean

11 Followers

9 SlideShares 11 Followers 230 Followings

I'm a global-focused entrepreneur based in London and am CEO of Fintech startup Investment Tools / DividendMax. From 2003 – 2015 I lived in Shanghai where I founded three businesses. I have a strong marketing / branding background having worked for digital agencies in London before my time in China. I’m a regular presenter at events for organisations including GE (FastWorks), TEDx, ad:tech, Columbia Business School, Imperial College London, Saïd Business School at Oxford, Entrepreneurs' Organisation (EO) and London Business School. I've been interviewed by publications including Wall Street Journal and Financial Times. In Shanghai I co-founded Minerva (formerly JETT customer experie...

customer service customer experience mystery shopping china training jett shanghai hospitality f&b retail ed dean consumer brand beijing alibaba singles day wechat emba business mba entrepreneur columbia business school entrepreneurship credibility conference mspa research customer engagement consulting consultancy hong kong jett customer experience guangzhou jett customer experience guangzhou adam warner dee amcham solution real estate american chambers of commerce partnership robyn schindel shui on land shanghai business review mystery customer shopping service motivation restaurants ed dean experience assessment

Activity
About

Ed Dean

Presentations

JETT customer experience - Credentials - 2009

Ed Jett Mspa Conf Nov09 China

JETT SOL Amcham Shanghai China

China Customer Experience Conference Shanghai - JETT Presentation - CCE SH - 27th April 2011

Ed Dean - JETT customer experience - MSPA mystery shopping conference November 2013

Ed Dean - adtech - April 2015 LN edit

Ed Dean 28th Jan - Entrepreneur final PDF

Serving it up in China - Ed Dean - Columbia Business School EMBA Class - 2014

Documents

Jett quality control - global times - jan 2011

Likes

Dear NSA, let me take care of your slides.