Manage Change or Be Managed By It

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Noa Peri-Jensch

Noa Peri-Jensch

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  • 1. Manage Change or Be Managed By It by Noa Peri-Jensch Newport Beach, CA January 29, 2013Tuesday, January 29, 13
  • 2. Objectives • Looking at CHANGE from different angles • Learning how people experience CHANGE • Our role being TRANSITIONS leadersTuesday, January 29, 13
  • 3. Let’s get to know each other Please introduce yourself at the table: •Name... •Current or previous change you are experiencing...Tuesday, January 29, 13
  • 4. Tuesday, January 29, 13
  • 5. 3 Kinds of Change Shock Evolutionary StrategicTuesday, January 29, 13
  • 6. Shock Change • Unexpected • Often unwelcome • Catches you off-guard • Sets you back or spurs you on (or both!)Tuesday, January 29, 13
  • 7. Evolutionary Change • Gradual • Incremental • You can prepare and plan for changeTuesday, January 29, 13
  • 8. Strategic Change • This type of change is where you have a strategy or plan. • You may not be in control of the change but you can have more control over yourself! (e.g., job change, company change, country change!)Tuesday, January 29, 13
  • 9. The Boiling Frog SyndromeTuesday, January 29, 13
  • 10. The Boiling Frog Syndrome • Put frog in boiling water…Tuesday, January 29, 13
  • 11. The Boiling Frog Syndrome • Put frog in boiling water… ! … frog jumps out!Tuesday, January 29, 13
  • 12. The Boiling Frog Syndrome • Put frog in boiling water… ! … frog jumps out!Tuesday, January 29, 13
  • 13. The Boiling Frog Syndrome • Put frog in boiling water… ! … frog jumps out! • Put frog in cold water; gradually heat…frog is happy and… guess what?Tuesday, January 29, 13
  • 14. The Boiling Frog Syndrome • Put frog in boiling water… ! … frog jumps out! • Put frog in cold water; gradually heat…frog is happy and… guess what?Tuesday, January 29, 13
  • 15. The Boiling Frog Syndrome • Put frog in boiling water… ! … frog jumps out! • Put frog in cold water; gradually heat…frog is happy and… guess what? -- frog boils to death!Tuesday, January 29, 13
  • 16. The Boiling Frog Syndrome • Why does this happen?Tuesday, January 29, 13
  • 17. The Boiling Frog Syndrome • Why does this happen? The “Contented” Frog!Tuesday, January 29, 13
  • 18. The Boiling Frog Syndrome • Why does this happen? The “Contented” Frog! How can you relate this to your organization?Tuesday, January 29, 13
  • 19. Table Discussion Discuss the changes that affect your JCC Demographic Political Global Technological Economical Social Anything else?Tuesday, January 29, 13
  • 20. Tuesday, January 29, 13
  • 21. The Change Model Transitions Endings BeginningsTuesday, January 29, 13
  • 22. The Change Model Transitions MOVEMENT! Endings Beginnings Loss ProgressTuesday, January 29, 13
  • 23. The Change Model Transitions it takes time!!! Endings Beginnings Loss Progress People OrganizationTuesday, January 29, 13
  • 24. Reactions To Change TextTuesday, January 29, 13
  • 25. How people react to change 1. Denial 2. Loss 3. Confusion 4. AngerTuesday, January 29, 13
  • 26. Strategies for Dealing with Change Denial (Disengagement) “Confront/Identify” StrategyTuesday, January 29, 13
  • 27. Strategies for Dealing with Change Loss (Disidentification): “Explore/Transfer” StrategyTuesday, January 29, 13
  • 28. Strategies for Dealing with Change Confusion (Disorientation) “Explain/Plan” StrategyTuesday, January 29, 13
  • 29. Strategies for Dealing with Change Anger (Disenchantment): “Vent/Acknowledgement” StrategyTuesday, January 29, 13
  • 30. FACTS FEELINGS Remember: feelings are facts!Tuesday, January 29, 13
  • 31. Human Needs Most human beings have the need: • To be right • To be loved • To succeed • To be in control • To be comfortable As long as these are “desires” it is healthy. When they become DEMANDS, they can become unhealthy and generate fears.Tuesday, January 29, 13
  • 32. The single biggest problem with COMMUNICATION is the illusion that it has taken place By George Bernard ShawTuesday, January 29, 13
  • 33. Reframe Communications 1. State of Affairs: Describe as concisely as possible the key fact of your current environment. “The situation is…” What I know: What I don’t know:Tuesday, January 29, 13
  • 34. Reframe Communications 1. State of Affairs: Describe as concisely as possible the key fact of your current environment. 2. Self-Disclosure: Share your own feelings and thoughts on the current situation. “I personally feel…” What I like: What I don’t like:Tuesday, January 29, 13
  • 35. Reframe Communications 1. State of Affairs: Describe as concisely as possible the key fact of your current environment. 2. Self-Disclosure: Share your own feelings and thoughts on the current situation. 3. Outcome: Define your ends and means for the future. “What we want is…” “How we’re going to do it is…” “Why we’re doing it is…” “Whom it will affect, and how is…”Tuesday, January 29, 13
  • 36. Reframe Communications 1. State of Affairs: “The situation is…” What I know: What I don’t know: 2. Self-Disclosure: “I personally feel…” What I like: What I don’t like: 3. Outcome: “What we want is…” “How we’re going to do it is…” “Why we’re doing it is…” “Whom it will affect, and how is…”Tuesday, January 29, 13
  • 37. “I can’t promise you that I won’t tell you one thing today and another thing tomorrow... but I promise I will always tell you the truth” - Karl KilburgTuesday, January 29, 13
  • 38. How people react to change • 20% Highly motivated • 30% Somewhat optimistic looking for what’s in it for me • 30% Undecided, learning towards pessimism • 20% Cannot be convinced • FOCUS ON MID 60% !!Tuesday, January 29, 13
  • 39. - Charles DarwinTuesday, January 29, 13
  • 40. It is not the strongest of the species that survives nor the most intelligent, it is the one that is most adaptable to change. - Charles DarwinTuesday, January 29, 13
  • 41. - GandhiTuesday, January 29, 13
  • 42. Be the change you want to see in the world. - GandhiTuesday, January 29, 13
  • 43. TextTuesday, January 29, 13
  • 44. My Big Fat Greek Wedding 4.18-6.53 http://www.youtube.com/watch?v=ebaFd53yO40Tuesday, January 29, 13
  • 45. Tuesday, January 29, 13
  • 46. Thank You & Have a WonderfulTuesday, January 29, 13
  • 47. Thank You & Have a Wonderful CHANGETuesday, January 29, 13
  • 48. Thank You & Have a Wonderful CHANGETuesday, January 29, 13
  • 49. Thank You & Have a Wonderful CHANGE Noa Peri-Jensch (702) 334-4075 noa@theglobalmomentum.com www.theglobalmomentum.comTuesday, January 29, 13
  • 50. Thank You & Have a Wonderful CHANGE Please keep in touch. I am happy to hear about your learnings and successes Noa Peri-Jensch (702) 334-4075 noa@theglobalmomentum.com www.theglobalmomentum.comTuesday, January 29, 13