Complaints commission annual report ivona poyntz
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Complaints commission annual report ivona poyntz

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Ivona Poyntz Complaints statistics

Ivona Poyntz Complaints statistics

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Complaints commission annual report ivona poyntz Complaints commission annual report ivona poyntz Document Transcript

  • Complaints Commissioned Report Lodging Complaints against Industry! 2010 Annual Report StatisticsThe Industry ComplaintsStory The Statistical Story • 539,887 complaints in the Insurance Industry • 1,589,366 Health complaints • 5,987,255 Consumerables complaints • 364,598 Professional Services ComplaintsIvona Poyntz What does that mean???? • On the average complaints inI am delighted to give you my perspective Consumerables were highest.alongside others who have contributed in • Legal complaints were the leastauxiliary supplements and publications. amount.Complaints in relation to privacy issues across • Professional Services Complaints arethe border in all consumer sections have risen rising for 2010.in 2010 in a number of industries. All agencies • It means Complaints against a crosswith complaints functions must work section of all industries is relativelyproactively across whole industries to ensure high.systems are in place for improved futurepractice. Complaint s 2010 NumberHave you put your name on the AutomaticallyReserved list? In the fall of (Cont. on Page 2) Insur ance Healt h Complaints 2010 Consumerables All Industries Legal Prof essional Ser vices Tot al Ivona Poyntz Researcher