Creating Devoted Customers With Online Research
by Itracks on Mar 01, 2011
- 513 views
There is a lot of chatter out there about the voice of the customer, even though the concept is not necessarily new. Brands have always been interested in what their customers have to say, and with the...
There is a lot of chatter out there about the voice of the customer, even though the concept is not necessarily new. Brands have always been interested in what their customers have to say, and with the current economic state, they want to pay less for that feedback. This presentation discussed the opportunities and challenges of engaging your customers online.
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