0
Hi there!

          I am an
   information architect
and I would like to talk to you
            about
 how accessibility...
But first of all,
let me introduce
the place where
      I work




                         It’s a complex
              ...
First of all, the I.T. crowd
I call them ‘the technical wizards’




     Servers                   Database
   administra...
There are developers
They code and test, and test, and test




  XHTML, AJAX, CSS…     PHP, C++, Java…
And people who creates and edits interesting contents
            They feed the websites




  Texts                 Movie...
And my two best fellows to create the look & feel
         We make a great team




       Creative                 Graphi...
And of course, clients who always are asking things to the project manager




           I need…                         ...
Often clients ask us to make a

[multimedia | 2.0 | social network | RIA | AJAX everywhere]


               website which...
So an accessibility consultant was hired.

     He is continuously teaching us
                  how to do it great
2 things we have learned




1         Getting an
           accessible
        website involves
         all the steps of...
2 things we have learned




   2           The earlier the
                accessibility is
             taken into accou...
So Information Architecture, as it is placed at the beginning of the
   project, has a very important role in keeping the ...
Usability ≠ Accessibility




A determined group of users           The maximum amount of users

       A determined conte...
The maximum amount of users
            Our target (obviously), but also…




Age         Place              Knowledge    ...
Whatever context
              You can’t imagine all of them




Device       Screen         Place             Connection
...
Different goals

     Including company’s goals,
     people can visit your site to…


-   Get your information
-   Use yo...
So we have a great diversity of people, contexts and goals

                  How to manage it?




                      ...
Make sure that
          information is in a
          plain, text version;

           then add design,
             feat...
Let’s see how to implement this rule by some examples




                                                                ...
1. Provide the information and the data




                                          Charts
2a. Not everybody hears the voice




                                    Videos
2b. Not everybody hears the voice




                                    Live videos
3. Stress your prototype
3a. Adapt to the screen

1024

                             320




       800
3b. Increase the font

x1               x2




                 x2

x2
My prototypes
  bring some
consequences…
I like your job, but you are
telling me that I have to…

   Wait more time for prototypes     Yes, sir.
   Buy the subtitl...
That is not our war.
If accessibility is a requirement (and morally always is),
I have to take into account these matters....
Remember Lesson #2



                      The earlier the accessibility is
                          taken into account,...
Just to recap




Accessibility issues affects all steps of the project.

Many of them can and must be anticipated by IA.
Thanks for your kind
    attention.

  Any questions?

    Olga Revilla
   olga@itakora.com




                      © Ol...
How Accessibility issues affect Information Architecture
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How Accessibility issues affect Information Architecture

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When accessibility is required in a project, all the steps are affected, including information architecture as well. As IA is on the early phases, it can benefit the budget.

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Transcript of "How Accessibility issues affect Information Architecture"

  1. 1. Hi there! I am an information architect and I would like to talk to you about how accessibility issues affect our work © Olga Revilla. 2009
  2. 2. But first of all, let me introduce the place where I work It’s a complex organization where we do ‘Internet things’
  3. 3. First of all, the I.T. crowd I call them ‘the technical wizards’ Servers Database administrators administrators
  4. 4. There are developers They code and test, and test, and test XHTML, AJAX, CSS… PHP, C++, Java…
  5. 5. And people who creates and edits interesting contents They feed the websites Texts Movies Pictures
  6. 6. And my two best fellows to create the look & feel We make a great team Creative Graphic designer
  7. 7. And of course, clients who always are asking things to the project manager I need… Yes, sir. I want… Yes, sir. I expect… Yes, sir. I will… Yes, sir.
  8. 8. Often clients ask us to make a [multimedia | 2.0 | social network | RIA | AJAX everywhere] website which also have to be [accessible] Of course, as cheap as possible, but that is not our battlefield, is it?
  9. 9. So an accessibility consultant was hired. He is continuously teaching us how to do it great
  10. 10. 2 things we have learned 1 Getting an accessible website involves all the steps of the project: from clients to I.T. That includes, obviously, information architecture
  11. 11. 2 things we have learned 2 The earlier the accessibility is taken into account, the cheaper the project will be. The fewer errors, the fewer corrections. The fewer corrections, the shorter time to get it.
  12. 12. So Information Architecture, as it is placed at the beginning of the project, has a very important role in keeping the budget low regarding accessibility issues. Let’s see some things I have learned
  13. 13. Usability ≠ Accessibility A determined group of users The maximum amount of users A determined context Whatever context A determined goal Different goals
  14. 14. The maximum amount of users Our target (obviously), but also… Age Place Knowledge Disability Elderly Another country Geeks Blind Adults Another language Advanced Color blind Teenagers Another culture Intermediate Deaf Children … Beginners Epileptic … … … Accessibility is not only about disability
  15. 15. Whatever context You can’t imagine all of them Device Screen Place Connection Laptop Giant Home DSL Mobile Big Bus queue Dialup Smartphone Small Airport 3G Television None … … … … Imagine ‘personas’ technique…
  16. 16. Different goals Including company’s goals, people can visit your site to… - Get your information - Use your information - Transform your information - Share your information - Get inspiration - … Imagine ‘scenarios’ technique…
  17. 17. So we have a great diversity of people, contexts and goals How to manage it? One simple rule
  18. 18. Make sure that information is in a plain, text version; then add design, features and functionalities. Ok, but client still wants it spectacular
  19. 19. Let’s see how to implement this rule by some examples Buuuhhh! Fancy, but… Yuhuuu Icons from http://www.iconspedia.com/pack/very-emotional-2353/
  20. 20. 1. Provide the information and the data Charts
  21. 21. 2a. Not everybody hears the voice Videos
  22. 22. 2b. Not everybody hears the voice Live videos
  23. 23. 3. Stress your prototype
  24. 24. 3a. Adapt to the screen 1024 320 800
  25. 25. 3b. Increase the font x1 x2 x2 x2
  26. 26. My prototypes bring some consequences…
  27. 27. I like your job, but you are telling me that I have to… Wait more time for prototypes Yes, sir. Buy the subtitles Yes, sir. Contract a language interpreter Yes, sir. How much more will they cost? Er…
  28. 28. That is not our war. If accessibility is a requirement (and morally always is), I have to take into account these matters. Let the client or project manager decide how to admin the budget.
  29. 29. Remember Lesson #2 The earlier the accessibility is taken into account, the cheaper the project will be. Legal audits will be passed easily More people will access to your info Less costs in regressions and fines More profit
  30. 30. Just to recap Accessibility issues affects all steps of the project. Many of them can and must be anticipated by IA.
  31. 31. Thanks for your kind attention. Any questions? Olga Revilla olga@itakora.com © Olga Revilla. 2009
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