Team08 country profile week3

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  • Singapore was founded as a British trading colony in 1819. It joined the Malaysian Federation in 1963 but separated two years later and became independent. Singapore subsequently became one of the world's most prosperous countries with strong international trading links (its port is one of the world's busiest in terms of tonnage handled) and with per capita GDP equal to that of the leading nations of Western Europe.Under British colonial rule, it grew in importance as a centre for both the India-China trade and the entrepôt trade in Southeast Asia, rapidly becoming a major port city. The Little Red Dot, one of the smallest in the world!During World War II, Singapore was conquered and occupied by the Japanese Empire from 1942 to 1945. When the war ended, Singapore reverted to British control, with increasing levels of self-government being granted, culminating in Singapore's merger with the Federation of Malaya to form Malaysia in 1963. However, social unrest and disputes between Singapore's ruling People's Action Party and Malaysia's Alliance Party resulted in Singapore's separation from Malaysia. Singapore became an independent republic on 9 August 1965.Facing severe unemployment and a housing crisis, Singapore embarked on a modernisationprogramme that focused on establishing a manufacturing industry, developing large public housing estates and investing heavily on public education. Since independence, Singapore's economy has grown by an average of nine percent each year. By the 1990s, the country had become one of the world's most prosperous nations, with a highly developed free market economy, strong international trading links, and the highest per capita gross domestic product in Asia outside of Japan
  • Other than having a sound business infrastructure and favourable economic climate, another factor for Singapore’s rapid growth is due to a stable and competent ruling government. Singapore is a parliamentary republic with a political system that’s centred on democracy. The current ruling party in government is The People’s Action Party (PAP), which has dominated the political process since self-government in 1959. Source: http://www.edb.gov.sg/edb/sg/en_uk/index.html?cmpid=edb_en38
  • Singapore is a top-class world city to Work, Live and Play. The globally connected, multi-cultural and cosmopolitan city-state offers a conducive environment to creative and knowledge-driven industries. Singapore’s particular competitive factors which set it apart from other locations areTrust            - integrity, quality, reliability, productivity, a strong legal system;Knowledge - knowledge-based manufacturing and services, a thought and information hub, commitment                        to education and skills;Connected  - physical connectivity as well as people and business networks; andLife               - an excellent place to live, work, learn and play.
  • The Wendy's CompanyCorporate ProfileThe Wendy’s Company (NASDAQ: WEN) is the world’s third largest quick-service hamburger company. The Wendy’s system includes more than 6,500 franchise and Company restaurants in the U.S. and 27 other countries and U.S. territories worldwide. For Wendy’s brand website, visit www.wendys.com.Dave Thomas opened our first Wendy's restaurant in 1969 in Columbus, Ohio. He opened the door to a new gold standard in quality food.When other restaurants were using frozen beef and mass-producing food, Dave developed an innovative method to prepare fresh, made-to-order hamburgers.Every day, we honor his legacy and continue to live through his values by using select, premium ingredients and serving food that's made fresh with every order.LINK: http://www.aboutwendys.com/Our-Company/
  • Located just 15 minutes from the city, Sentosa, Asia’s Favourite Playground, is home to an exciting array of themed attractions, award-winning spa retreats, lush rainforests, golden sandy beaches, resort accommodations, world-renowned golf courses, a deep-water yachting marina and luxurious residences. Spread over 500 hectares, the vibrant island resort is ideal for both business and leisure.In 2010, Sentosa welcomed Singapore’s first integrated resort, Resorts World™ Sentosa, which operates South East Asia’s first Universal Studios theme park.Located on the tranquil eastern end of the island sits Sentosa Cove, Singapore’s first and most exclusive marina residential community. This exclusive and unrivalled enclave offers tropical resort living, just minutes away from Singapore's city centre. With an already bustling residential community, Sentosa Cove will see over 2,000 homes nestled here by 2014. Together with romantic quayside restaurants, retail and specialty shops, Singapore’s only truly oceanfront residences, Sentosa Cove is quickly becoming the world’s most desirable address.
  • By the end of the 19th century, Singapore became one of the most cosmopolitan cities in Asia, with major ethnic groups in the country being the Chinese, Malays, Indians, Peranakans and Eurasians.oday, the ethnic Chinese form 74.2% of the Singaporean population, with the country’s original inhabitants – the Malays, comprising of 13.4%. The Indians make up 9.2%, and Eurasians, Peranakans and others making up a combined 3.2%. Singapore is also home to many expatriates, with almost 20% of them made up of non-resident blue collar workers from the Philippines, Indonesia and Bangladesh. The rest of the expatriate population include white collar workers coming from countries as diverse as North America, Australia, Europe, China and India.
  • Learning GalleryThe Learning Gallery presents artworks selected to promote engagement and discussion of broader issues through contemporary a.gapore Art Museum (SAM) is to preserve and present the art histories and contemporary art practices of Singapore and the Southeast Asian region. SAM has amassed one of the world's largest public collection of modern and contemporary Southeast Asian artworks.
  •  PeopleThe people of Singapore are largely descendants of immigrants from the Malay Peninsula, China and the Indian sub-continent. The concept of Group, Family , Respect for the Elderly,
  • Power distanceThis dimension deals with the fact that all individuals in societies are not equal – it expresses the attitude of the culture towards these inequalities amongst us. Power distance is defined as the extent to which the less powerful members of institutions and organisations within a country expect and accept that power is distributed unequally.Singapore scores high on this dimension (score of 74). With a Confucian background (the Chinese) they normally have a syncretic approach to religion, which is also the dominant approach in Singapore. One of the key principles of Confucian teaching is the stability of society, which is based on unequal relationships between people. Confucius distinguished five basic relationships: ruler-subject; father-son; older brother-younger brother; husband-wife; and senior friend-junior friend. These relationships are based on mutual and complementary obligations. Here we can see the high PDI as a consequence. Power is centralized and managers rely on their bosses and on rules. Employees expect to be told what to do. Control is expected and attitude towards managers is formal. Communication is indirect and the information flow is selective. We can see the high PDI also in the government’s defined five “shared values”: 1) Nation before community and society above self.IndividualismThe fundamental issue addressed by this dimension is the degree of interdependence a society maintains among its members. It has to do with whether people´s self-image is defined in terms of “I” or “We”.In Individualist societies people are supposed to look after themselves and their direct family only. In Collectivist societies people belong to ‘in groups’ that take care of them in exchange for loyalty.Singapore, with a score of 20 is a collectivistic society. This means that the “We” is important, people belong to in-groups (families, clans or organisations) who look after each other in exchange for loyalty. Here we can also see the second key principle of the Confucian teaching: The family is the prototype of all social organizations. A person is not primarily an individual; rather, he or she is a member of a family. Children should learn to restrain themselves, to overcome their individuality so as to maintain the harmony in the family. Harmony is found when everybody saves face in the sense of dignity, self-respect, and prestige. Social relations should be conducted in such a way that everybody's face is saved. Paying respect to someone is called giving face.Communication is indirect and the harmony of the group has to be maintained, open conflicts are avoided. A “yes” doesn’t necessarily mean “yes”; politeness takes precedence over honest feedback. The relationship has a moral basis and this always has priority over task fulfilment. The face of others has to be respected and especially as a manager calmness and respectability is very important.Masculinity / FemininityA high score (masculine) on this dimension indicates that the society will be driven by competition, achievement and success, with success being defined by the winner / best in field – a value system that starts in school and continues throughout organisationalbehaviour.A low score (feminine) on the dimension means that the dominant values in society are caring for others and quality of life. A feminine society is one where quality of life is the sign of success and standing out from the crowd is not admirable. The fundamental issue here is what motivates people, wanting to be the best (masculine) or liking what you do (feminine).Singapore scores 48 and is in the “middle” of the scale but more on the feminine side. This means that the softer aspects of culture such as leveling with others, consensus, sympathy for the underdog are valued and encouraged. Being modest and humble is seen as very important; thus showing that one knows it all and therefore has come to educate the counterparts is not liked.  Conflicts are avoided in private and work life and consensus at the end is important. During discussions being cautious is important, not to being too persistent.We can also see the feminism in the governments defined five “shared values” again: 3) Community support and respect for the individual. Uncertainty avoidance    The dimension Uncertainty Avoidance has to do with the way that a society deals with the fact that the future can never be known: should we try to control the future or just let it happen? This ambiguity brings with it anxiety and different cultures have learnt to deal with this anxiety in different ways.  The extent to which the members of a culture feel threatened by ambiguous or unknown situations and have created beliefs and institutions that try to avoid these is reflected in the UAI score.Singapore scores 8 on this dimension and thus scores very low on this dimension. In Singapore people abide to many rules not because they have need for structure but because of high PDI. Singaporeans call their society a “Fine country. You’ll get a fine for everything”. Long term orientationThe long term orientation dimension is closely related to the teachings of Confucius and can be interpreted as dealing with society’s search for virtue, the extent to which a society shows a pragmatic future-oriented perspective rather than a conventional historical short-term point of view.Singapore scores 48, which is rather in the middle. Yet Singapore shows cultural qualities supporting long term investment such as perseverance, sustained efforts, slow results, thrift; being sparse with resources, ordering relationship by status and having a sense of shame (see also again the Confucian teaching). Singapore has also become one of the five dragons with an immense economic success.Whereas westerners have been looking for the truth, the Singaporeans are emphasizing virtue and the way you do things. They are always keeping their options open as there are many ways to skin a cat. Westerners believe that if A is right, B must be wrong, whereas people from East and Southeast Asian countries see that both A and B combined produce something superior. This mindset allows for a more pragmatic approach to business.
  • Possible Videos: http://www.youtube.com/watch?v=ZhzTyrrd_FEhttp://www.youtube.com/watch?v=iPKSIk6R3VAhttp://www.youtube.com/watch?v=RjtsnMUXTZA&feature=relmfuhttp://www.youtube.com/watch?v=4LhvAbMn6qM&feature=related http://www.youtube.com/watch?v=Mf38S97qg4AA multi-racial society, Singapore unifies its people by putting English first. It is essential in business transactions and construction projects, including plans and contracts. English is the lingua franca of the regionThe four official languages in Singapore's constitution are English, Chinese, Malay and Tamil. However, in recognition of the status of the Malay people as the indigenous community in Singapore, the national language of the country is BahasaMelayu, or the Malay Language. The presence of other languages, especially the varieties of Malay and Chinese, has obviously had an influence on the type of English that is used in Singapore. The influence is especially apparent in informal English, an English-based creole that is commonly known as Singlish. A badge of identity for many Singaporeans, it represents a hybrid form of the language that includes words from Malay, as well as Chinese and Indian languages.Almost everyone in Singapore speaks more than one language, with many people speaking as many as three or four. Most children grow up bilingual from infancy, learning other languages as they become older. With the majority of the literate population bilingual, English and Mandarin are the most commonly used languages in daily life. While English is the main language taught in schools, children also learn their mother tongues to ensure that they stay in touch with their traditional roots.
  • The menu will be almost the same! Because Singapore culture is familiar with this type of fast food chain, they eat chicken, beef and fish, so no cultural adaption is really needed.We will add extra sauces: especially those hot because they like spicy food.
  • A guide to invest in Singapore can be find here: http://www.edb.gov.sg/etc/medialib/downloads/why_singapore.Par.46286.File.dat/Global%20Investor%20Programme%20Factsheet%20-%20English%20%281%20Dec%202011%29.pdf The government, has very useful websites and resources online.
  • Singapore is exactly 12 hours difference from US
  • Singapore inherited from the colonial era a superior infrastructure and well-developed transport network. After independence, the Singaporean government made many efforts and sizable investments to improve these even further. This small city-state is served by a network of 3,122 kilometers (1,940 miles) of highways, 99 percent of which are paved. In the 1970s and 1980s, there was a steep increase in private car ownership, which led to traffic congestion and rising air pollution. The government reacted swiftly, investing significant sums in public transport, especially the mass transit system. It also restricted private car usage on Singaporean roads, using different measures, including taxes and Certificates of Entitlement. By the 1990s, 83 kilometers (51 miles)Link: http://www.nationsencyclopedia.com/economies/Asia-and-the-Pacific/Singapore-INFRASTRUCTURE-POWER-AND-COMMUNICATIONS.html#ixzz1qwn6frCyJust 40 years ago, Singapore faced the problems of overcrowding in the city, poor living conditions and a severe lack of infrastructure. Today, Singapore is a thriving city and international business hub characterized by a high standard of living in a clean and green environment but the success did not come about by chance but through a process of proactive and farsighted planning. From the experience of Singapore, infrastructure is clearly central to socio-economic advancement. An efficient infrastructure facilitates delivery of information, goods and services, supports economic growth and assists in achieving social objectives such as raising the living standards and educational levels. LINK: http://www.eria.org/research/images/pdf/PDF%20No.2/No.2-part2-8.Singapore.pdfSAFETYeven minor violations (such as spitting on the sidewalk) are considered fairly serious offenses
  • Singapore is home to 10 religions, with Buddhism/Taoism, Islam, Hinduism and Christianity as its principal religions. Sikhism, Judaism, Zoroastrianism, Baha'I, Jainism and the non-religious form the minority cluster. It is common to see people accepting more than one faith. Mdm Ying Neng York, a donation volunteered Buddhist by faith, is one such person. When asked why she lights incense sticks outside the Hindu temple every day, she said,"I have a lot of faith in this temple. It brings me good luck.“Etiquette to observe at places of worship in Singapore:Remove footwear before entering mosques and templesHindus wash their feet and hands at the entrance areaSome mosques and Sikh temples provide robes and scarves for female visitors. Hindu temples expect women to wear long attire below the waistBuddhists and Hindus bring along flowers and fruits as offerings for gods, and burn incense sticks or lampsBenches are provided for sitting at the prayer hall in churches, while temple and mosque goers sit on mats placed on the ground and kneel down for prayer.Taking photographs is allowed unless specified otherwiseEating and drinking is usually prohibitedSome devotees sponsor free food to fellow devotees on special occasionsLink: http://worksingapore.com/articles/live_7.php
  • The politics of Singapore takes the form of a parliamentary representative democratic republic whereby the President of Singapore is the head of state, the Prime Minister of Singapore is the head of government, and of a multi-party system. Executive power is exercised by the cabinet. Cabinet has the general direction and control of the Government and is collectively responsible to Parliament. Like many countries in the world today, there are three separate branches of government: the legislature, executive and judiciary, though not necessarily meaning that there is a separation of power.Laws restricting the freedom of speech are justified by claims that they are intended to prohibit speech that may breed ill will or cause disharmony within Singapore's multiracial, multi-religious society. For example, in September 2005, three bloggers were convicted of sedition for posting racist remarks targeting minorities.Link: http://en.wikipedia.org/wiki/Politics_of_Singapore
  • Drugs are not allowed in Singapore! If you are find with drugs you are dead! They kill you! That is the rule!
  • https://ezproxy.rit.edu/login?url=http://digital.films.com/PortalPlaylists.aspx?aid=16881&xtid=39950&loid=64392Films on Demand Library RIT Segment Singapore. The Human Element: Important of Singapore! Innovation is a process, and is good as is People! 700 people in the U.S. Studying ! Thousands of phd students in the U.S. stanford, MIT, Harvard. What government does is to educated people, trained, provide funding. Offer grants. Other video showing the laws strict: https://ezproxy.rit.edu/login?url=http://digital.films.com/PortalPlaylists.aspx?aid=16881&xtid=39466&loid=60671
  • Team08 country profile week3

    1. 1. Saara Reynoso, Isis Quiñones International Project Management, Team 08 Dr. Boyd4/4/2012 1
    2. 2.  Singapore: Introduction Wendy’s restaurant Slides explaining how an international project is affected by:  Cultural, art, and society  Languages and dialects  Legal, regulatory, and reporting requirements  Time zones and temporal orientation  Technology  Infrastructure and public safety  Political systems  Religious practices Summary/Conclusion References Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 2
    3. 3.  Located in Southeast Asia between Malaysia and Indonesia Founded as a British trading colony in 1819 1942-1945 became part of the Japanese Empire 1963 became part of Malaysia. 1965 became an independent Republic. 710 sq km 5,000,000 people Tropical Climate Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 3
    4. 4.  Stable and competent Government: Parliamentary Republic centered on Democracy. Strong Economy Growth of Manufacturing Sector: Electronics and Biomedical products 1st rank in best investment potential Asia’s most competitive City Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 4
    5. 5.  A Dynamic Global City o Trust o Knowledge o Connected o Life Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 5
    6. 6.  The Wendy’s Company is the world’s third largest quick-service hamburger company. The restaurant will be located in Sentosa Island. The menu will mix Asian and American food. Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 6
    7. 7.  Sentosa Island: Just 15 minutes from the city, Sentosa is Asia’s favorite playground! Opened in 2010. First integrated resort. First Universal Studios theme park. Most exclusive Marina Residential Community. Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 7
    8. 8.  Collage of Cultures  People from different ethnicities and beliefs  Intermarriage and integration helped knit these diverse influences. Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 8
    9. 9.  Singapore Art Museum (SAM) Rich in Arts due to different cultures. Art is part of Singaporeans Education. Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 9
    10. 10.  People: Miracle of Singapore Hardworking Adaptable Goal-Oriented Risk Intelligence Friendly Honest Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 10
    11. 11. Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 11
    12. 12.  Official Languages: o English = Singlish o Mandarin o Malay o Tamil Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 12
    13. 13.  English and Mandarin Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 13
    14. 14.  Global Investor Program Can Apply for Singapore Permanent Residence (PR) Requirements: o Substantial business track record o An entrepreneurial background of at least 3 years, audited financial statements of your company o A business proposal or Investment Plan. The turnover of your company must be: - At least S$30 million per annum in the most recent year; and - At least S$30 million per annum on average for the last 3 years. Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 14
    15. 15. Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 15
    16. 16.  Monday- Thursday-Sunday: 6:00 AM - 12:00AM Friday-Saturday: 24 Hours! and Delivery! Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 16
    17. 17.  Singapore is an international business hub.  Characterized by a high standard of living in a clean and green environment.  Singapore has an infrastructure which facilitates delivery of information, goods and services. Also, supports economic growth.4/4/2012 17
    18. 18.  The crime rate in Singapore is one of the lowest in the world Due to aggressive law enforcement efforts, drug abuse is limited in the country. As Singapore is one of the most important financial centres of Asia, the restaurant will have an aggressive competition. Growth opportunity due to the infrastructure facilities. Singapore, Country Profile International PM, Team 08, 4/4/2012 18 Saara Reynoso & Isis Quinones
    19. 19.  Information Technology  The advanced technology improve is a key contributor of the businesses’ communication. economic growth.  Accessibility to the needed tools to accomplish this project. Was one of the pioneers of implementing the  More growth opportunity for the broadband internet business. access. Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 19
    20. 20.  Multi-religious nation They have 10 religions Buddhism/Taoism, Islam, Hinduism and Christianity are the principalProtocols observed at places of worship: Remove footwear before entering the temple Hindus wash their feet and hands Buddhists and Hindus bring along flowers and fruits to their God. Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 20
    21. 21.  Wendy’s personnel will need to be respectful with all clients Religions will take in account to create the menu. Due to religion many people do not work on certain days. Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 21
    22. 22.  The politics of Singapore takes the form of a parliamentary representative democratic republic. Singapore has been rated as the least-corrupt country of Asia. Laws restricting the freedom of speech To introduce a franchise all legal documentation needs to be carefully handled with transparency and validity Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 22
    23. 23. Singapore, Country Profile International PM, Team 08,4/4/2012 Saara Reynoso & Isis Quinones 23
    24. 24.  A great place to live and work! Singapore, Country Profile International PM, Team 08, 4/4/2012 Saara Reynoso & Isis Quinones 24
    25. 25.  Singapore “The little red dot” Great place to live High Technology Political stability Culture Collage Perfect to do business4/4/2012 25
    26. 26. 4/4/2012 26
    27. 27.  https://ezproxy.rit.edu/login?url=http://digital.films.co m/PortalPlaylists.aspx?aid=16881&xtid=39950&loid=6 4392 http://www.edb.gov.sg/edb/sg/en_uk/index.html?cmp id=edb_en38 http://www.aboutwendys.com/Our-Company/ http://www.youtube.com/watch?v=RjtsnMUXTZA&fe ature=relmfu http://www.youtube.com/watch?v=4LhvAbMn6qM&f eature=related http://www.youtube.com/watch?v=Mf38S97qg4A : http://en.wikipedia.org/wiki/Politics_of_Singapore4/4/2012 27

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