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Gspsc Final Presentation Dioquino
 

Gspsc Final Presentation Dioquino

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Final group project for Organizational Behavior class at KHU

Final group project for Organizational Behavior class at KHU

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    Gspsc Final Presentation Dioquino Gspsc Final Presentation Dioquino Presentation Transcript

    • The GSP Student CouncilEntering a new Era of Student Leadership
    • Organizational Change Framework Problem Recognition Organizational Diagnosis Feedback Measurement/ Strategy Evaluation Formation InterventionsPage  2 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Current Organizational Structure President Vice President Treasurer Representative Representative Representative Representative Representative Representative Representative of IB of IDC of IR of LA of IT of MKE of PhD Students Students Students Students Students Students StudentsPage  3 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Entities Educational Institutions Kyung Hee GSP GSP Student CouncilPage  4 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Problem Statement – before Survey According to the According to our Student President Project Team No significant problems Structure Points for improvement – Motivation of council members Strategy Systems – Available time – Collection of student fee Shared Values External Environment: – Swine flu, work overload of students Skills Style StaffPage  5 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Survey MethodThree different questionnaires:GSP Students − Personal distribution and via EmailStudent Council Members − Via EmailAdministration − Personal interviewPage  6 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Results – Student Questionnaire75 students answered the questionnaire (out of 150 GSP students)Distribution of gender 52% 48%Distribution of nationality 9% 6% 39% Korean 13% Chinese 33% European No data OthersPage  7 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Results – Student QuestionnaireDo you know about the existence of the GSP Student Council? 89,33% 10,67% International Students 75% Korean Students 25%Imagine the closing down of the GSP Student Council – Would that be a problemfor you? 53,33% 46,67%Page  8 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Results – Student QuestionnaireDo you know that there is a student fee? 94,67% 10,67%How were you informed about the student fee? 4% 1% 7% 65% By email 23% Word of mouth By chance Bulletin board OtherPage  9 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Results – Student QuestionnaireClusters for Student AnswersStudent Facilities – Lockers, computer room, heaters, printers, study environment, homepage of GSP student councilStudent Activities – Debates, field trips, cultural events, parties, ‘get-togethers’, conferences about current affairesProviding Information – About Jobs, internships, current GSP issues/activities, activities of the Student CouncilStudent Representation – Gather student opinions, interaction between students and GSP/Profs, representing students and GSPStudent Support – Improvement of student life, student integration, study conditions, problem solving, exchange of learning materialsStudent Clothes and Student Fee CollectionPage  10 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Results – Student QuestionnaireDo you know the purpose of the GSP Student Council? 49,33% 50,67%What is the GSP Student Council actually doing for you? – Perceived TasksWhat tasks should the GSP Student Council fulfill? – Requested Tasks 24 25 20 19 19 19 20 Number of Answers 16 15 13 12 11 10 7 6 4 5 0 0 0 Perceived Tasks Requested TasksPage  11 2009/12/01
    • Results – GSP Student Council MembersIn your eyes, what is the mission of the GSP Student Council? – Integration of students and alumni – Representation of students ideas “Make GSP – To improve the welfare of students of GSP Students happy!” – In charge of lockers and printersDo you think that the GSP Student Council is achieving its mission? In parts 33,33% 66,67%Does the GSP Student Council have certain long-term goals to achieve? 16,67% 83,33%Page  12 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Results – GSP Student Council MembersDo you think that you spend enough time working on Student Council issues? 33,33% 66,67%How do you communicate with your GSP Student Council colleagues? By Email Chat By Chance Meeting Phone 0 1 2 3 4 Number of AnswersPage  13 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Results – AdministrationInterview with associate Dean - Main ResultsCommunication – No regular communication or meeting – Doors of administration are always openImpression of current Student Council – Organized, motivated, helpful – Take care of all students (especially exchange and international students)Term duration – No need for extensionAnything to improve? – More inputs and demands from studentsPage  14 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Examples of other Student CouncilsMission Statement “We serve as an official medium of communication between graduate students and the graduate faculty and administration. We take your concerns to the greater community. In the process, we defend your rights and opportunities, seeking to improve the quality of student life in the APEC community”Weekly meetings among all council membersOrganization of conferences and debates – Symposium on economic issues e.g. War for TalentsHead of Student Organizations – E.g. APEC InHomepage of Student CouncilReward StructurePage  15 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Organizational Change Framework Problem Recognition Organizational Diagnosis Feedback Measurement/ Strategy Evaluation Formation InterventionsPage  16 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Revised Problem Statement MissionThe GSP is missing institutionalization – Mission, Vision, Values Vision – Key Result Areas Key Result AreasLimited continuity – Complete restart each semesterCouncil members lack time and motivationRestricted communication – Administration & Council – Within Council – Council & StudentsEvent cancellation due to Swine fluPage  17 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Revised Problem Statement Structure Strategy Systems Shared Values Skills Style StaffPage  18 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Recommended Strategy Identifying controllable variables Controllable Uncontrollable Institutionalization Work overload – Values & Structure Swine flu Continuity Motivation Communication – All three levels Once controllable variables are identified, targeted interventions can be planned.Page  19 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Recommended Strategy Intervention Stages Mission Revision Interpersonal Processes Technological Processes Structural ChangesPage  20 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner
    • Intervention Pyramid Mission Interpersonal Technological StructuralPage  21 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Organizational Change Framework Problem Recognition Organizational Diagnosis Feedback Measurement/ Strategy Evaluation Formation InterventionsPage  22 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Mission Revision Mission The GSP Student Council develops, encourages, and promotes policies, practices and activities to enhance the quality of university programs and student life and the levels of student achievement. It seeks to inform, discuss, decide and act upon matters concerning the entire student body. It is the duty of the GSP Student Council to respect and represent the opinions and lobby for the needs and wants of the student body to the GSP administration, Kyung Hee University and all other organizations. Vision We seek to form a unified organization including students, professors and administration from different cultural backgrounds, where each individual is active and engaged in maintaining and improving the educational environment. Values Leadership, Representation, Quality, Respect, Achievement, Duty, InteractionPage  23 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Mission RevisionPage  24 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Key Result AreasCommunication – Number and duration of meetings on all three levelsActivities – Number of debates, cultural events, symposia and partiesStudent Interaction – Attendance at activities or meetings and number of student suggestionsStudent Satisfaction – Measured during feedback and survey roundsExchange Students – Introduction and participation of the new functionPage  25 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Key Result Areas KRA Table Example Person In Coordination Resources Output Date Priorization KRA/Objectives Responsible with Needed Measure Expected 1. Communication President Monthly Meeting Number of End of Rep IT Rep LA among SC Meetings Semester Two Meetings Number of End of President Vice President with Administration Meetings Semester 2. Activities Organizing Number of End of debates/ cultural debates & Semester events events Student 3. InteractionPage  26 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Interpersonal ProcessesCommunication within the council is open and candidNo personal or cultural conflicts existInterpersonal behavior is in no real need of improvementRelies heavily on electronic means – Due to time contraintsThis can be enhanced by structural changesPage  27 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Technological ProcessesCommunication relies on electronic technologiesGSP Student Council Homepage would present an effective addition2-way information channelbetween council and studentsAnnouncement of activities,policies and changesForum for various discussions – Multiple topic areas – Excluding administration and professorsBasis for GSP student community and open information flowPage  28 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Structural ChangesStructural changes are powerful, but risky – Have to be carefully metered Job Feedback Organigram Descriptions System Scheduled Activities MeetingsPage  29 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Structural ChangesOrganigram – Addition of a Exchange Student Representative – Alleviate the President‘s workloadJob Descriptions – Clear job descriptions for all Council members – Give guidelines and agreed upon tasksFeedback System – From students and administration at the end of term – Serves as control mechanism for current Council – Shows possible improvements for next CouncilPage  30 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Structural ChangesScheduled Meetings – Administration and Council – Every two months – Intra-Council – Beginning of every month – Students and Council – End of every month − As complete student body or every major – Major factor to increase communication and build student communityActivities – Parties – Cultural events and excursions – Debates – Get-togethers with student organizations of other universitiesPage  31 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Other RecommendationsImprovement of Council motivation – Currently only the President is rewarded – Personal development or leadership training for Council members – Possible alleviation of time contraints through closer interaction with administrationSuggestion Box – In GSP student facilities and on websiteSwine flu – Website and smaller group meetings to enable communicationSuggestion to only allow prior Council members to be elected PresidentPage  32 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Expected Resistance to Change“We have no time for changes“ Desensitization – Equal distribution of responsibility to all council members – Constant cooperation with administrationNo execution of change Introjection – Individual motivation – Show need for changeToo much change Projection – Show need for change – Different responsibilities and change – Change process interconnectionChange overload of President Retroflection – Delegation of work – Introduction new representativePage  33 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Organizational Change Framework Problem Recognition Organizational Diagnosis Feedback Measurement/ Strategy Evaluation Formation InterventionsPage  34 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • MeasurementFeedback from administration and studentsNew round of surveys – Measurement of student satisfaction and Council performanceMeasurement with Key Result Areas – Communication, Activities, Student Interaction, Student Satisfaction, Exchange StudentsResults measured according to four parameters − Effectiveness, Efficiency, Timeliness, QualityPage  35 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Organizational Change Framework Problem Recognition Organizational Diagnosis Feedback Measurement/ Strategy Evaluation Formation InterventionsPage  36 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Feedback This is the time to give Feedback and ask your QuestionsPage  37 Evelyn Delis, Isis Quiñones, Sebastién Meilinger, Dino Lewkowicz, Anna Ebner 2009/12/01
    • Thank you for your attentionHave a wonderful Christmas