What do we expect and demand of ourselves? What do we expect to improve in our functioning What outcomes do we as Coaches? expect from ourselves? The Coachs perspective. What do we want to do What do we want toless, or refrain from doing preserve (to keep doing in as Coaches? the same way) as Coaches?
What “Hat” Am I Wearing? Reflective Observer Coach Facilitator “You will manage and I will “I will assist you in performing the “I will help you make a mirror (light up) issues for best you can and extracting your your functioning” maximum potential”Process Aspects decision without taking sides” Mentor Role Model “I will support you in acquiring ”Watch me and adopt my attitude” knowledge and new skills” Technical Advisor “I will assist with technical Hands-On Expert Partner “I will perform “We will do it questions during the project” complicated tasks” together and learn from each other” Project Deliveries
What Leaders Expected What Coaching Delivered• Retention of Talent HIGH • Increased productivity• Accelerating Promotions • Increased quality of• Improved teamwork services• Increased Diversity • Improved teamwork• Increased team member MEDIUM • Increased team membersatisfaction satisfaction• Increased client satisfaction • Increased client satisfaction• Increased quality of services •Reduced cost• Increased productivity• Increased business development LOW • Increased business• Reduced cost development • Retention of Talent • Accelerating Promotions • Increased Diversity Coaching Expectation vs. Deliverables
The perception of ValueThe Value added by coachingmight not be same withcoaching client and the leaders Better integrating Coaching with the growth process will help you manage the perceptions of value
The three anchors Coaching That Counts… Build Evaluation Methodology into Effectively the coaching Manage the initiative coaching Adopt a initiative consistent and proven approach
The Approach “ Various Coaching alternatives and techniques confuse the clients “The Bottom-line
ManageEstablish the business context for coaching Establish the need Find a sponsor…