UP CLOSE AND PERSONAL…                      Jeff Doyle              CEO, Adecco Group, ANZ
Growing up...  Crumlin in the 70s
Gabriel Byrne               Phil Lynott                                           Paul McGrath          Robbie Keane      ...
Playing   football…
A NEW CORPORATE        CAREER…
ADECCO GROUPThe world’s number one recruiter
A Fortune   THE   LEADING                                                 500   company   GLOBAL RECRUITMENT   COMPANY    ...
$700       2,500 hires        MILLION permanent     revenues in 201144 BRANCHES    520               COLLEAGUESIN AUSTRALI...
THE ADECCO GROUP ANZ                            MAY 2009        Poor financial results and retention            Lack of in...
“RETENTION,MY NUMBER 1 PRIORITY”          - Patrick De Maeseneire        Global CEO, Adecco Group       AUSTRALIA & NEW ZE...
LACK OF INVESTMENT IN                                                                                                     ...
STRATEGY??
ADECCO WHO??
POOR ENVIRONMENT
• Ladder
STOCKINGS & STILETTOS…
201020112012
NEW LOOK AND FEEL      NATIONALLY
PEOPLESOFTAustralia is the first Adecco country globally to have one consistent ERP system…                               ...
The Adecco Group is theworlds leading provider ofHR solutions.We deliver recruitmentand career services toorganisations an...
OUR PEOPLE ARE OUR                                                      PRIMARY CUSTOMERS                            DEVEL...
SARA AWARD           Olympic Athletes        winners          2011&2012 Retention                                  Career ...
great guys &Lessons learnt…
GROW  or DIE
‘do’ betterthan you‘talk’...
DO WELL…DO GOOD…
PLEASE FOLLOW ME!!   @jeffdoyle67
UP CLOSE AND PERSONAL…                      Jeff Doyle              CEO, Adecco Group, ANZ
Jeff Doyle - Up close and personal
Jeff Doyle - Up close and personal
Jeff Doyle - Up close and personal
Jeff Doyle - Up close and personal
Jeff Doyle - Up close and personal
Jeff Doyle - Up close and personal
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Jeff Doyle - Up close and personal

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A copy of the part of Jeff Doyle's presentation to the IACC Mentoring Program 2013 Melbourne Launch at Grant Thornton's offices.

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Jeff Doyle - Up close and personal

  1. 1. UP CLOSE AND PERSONAL… Jeff Doyle CEO, Adecco Group, ANZ
  2. 2. Growing up... Crumlin in the 70s
  3. 3. Gabriel Byrne Phil Lynott Paul McGrath Robbie Keane Brendan Behan Damien DuffDaniel Day Lewis Niall Quinn Andy Reid Christy Brown (My Left Foot)
  4. 4. Playing football…
  5. 5. A NEW CORPORATE CAREER…
  6. 6. ADECCO GROUPThe world’s number one recruiter
  7. 7. A Fortune THE LEADING 500 company GLOBAL RECRUITMENT COMPANY €20.5 33,0005,500 BILLION revenues in 2011 COLLEAGUESBRANCHESIN 62 COUNTRIES& TERRITORIES 850,000 100,000 CLIENTS associates employed on a daily basis
  8. 8. $700 2,500 hires MILLION permanent revenues in 201144 BRANCHES 520 COLLEAGUESIN AUSTRALIA& NEW ZEALAND 8,000 2,000 temp associates CLIENTS employed weekly
  9. 9. THE ADECCO GROUP ANZ MAY 2009 Poor financial results and retention Lack of investment in IT systems No defined strategy Poor brand awarenessLack of sales and service excellence culture
  10. 10. “RETENTION,MY NUMBER 1 PRIORITY” - Patrick De Maeseneire Global CEO, Adecco Group AUSTRALIA & NEW ZEALAND HAD THE WORST RETENTION in the Group globally
  11. 11. LACK OF INVESTMENT IN IT SYSTEMS Adecco Group Systems Overview Online JASS Centre Client, Associate & Job Management Chris21 OMS (Ajilon) Job Applications / User Preferences, Payroll & Client Information Ajilon HR System Client & Assignment Payslip View & Applicant Data Capture Information, Timesheet Internet https Ajilon Staff/ Webtime Access Data Application Rates https Debtor, Job & Associate Maintenance (JASS Maintenance Export) Ajilon Employees & Contractors Candidate new starters/ All Ajilon Staff Debtor & https Placement Data online changes Timesheets Assignment (JASS Hours Book Export) Maintenance centre login Maintenance Placement Data Errors (JASS WebTime Export) AdeccoInternet WebTime PeopleSoft 7.5 Financials Orders/ Hours Book General Ledger Pay Code Entry Associate & Colleague Payroll/ https Timesheets/ Incomplete GL Data Accounts Payable Timesheets Client Billing Invoices Pay/Bill (Weekly) Asset Management Accounts Receivable Approved Data Financial Data Reporting Timesheets Pay/Bill Extract (Weekly) https Oracle 9i Errors Interface Provisional Union Data Union Data Tables Invoices (Monthly) (Monthly) PeopleSoft V9 FundPay Barcode metadata Timesheet Pay Slips Pay Slips EFT Data Stellent 7.5 EFT Data Award Interpretation, Data PDF (Online Invoice for Posting Invoices (AP) Client Process Timesheets, Document Centre Data (data file)WebTime Prepare Paybill (data file) Repository. or Email) Bank reconciliation login Invoices, (daily) Timesheets, Timesheet/ Payslips & Kronos/ attachment Cyberlynx metadata Contract TOB Autograph 9.1 Internet Data Invoices Document Files + attachments InvoicesPayroll Hub Composition (postscript)Melbourne/ Engine Invoices Sydney (PDF) Scanned timesheets/ attachments Matches Invoices Invoices Pay Slips Invoices (single page TIF’s) Scanned EFT Data Timesheets with Timesheets (postscript) for Posting (PDF or +metadata (data file) data file) Bank reconciliation and/or (daily) attachments Ascent Capture 6.1 (single page TIF’s) Scanning + OCR Timesheets & attachments Post Processing CommBiz - Scanned (outsourced CBA web application Timesheets printing – Client transferred via (Transferred via and/or SFTP) email/EDI/ attachments MFD web upload)
  12. 12. STRATEGY??
  13. 13. ADECCO WHO??
  14. 14. POOR ENVIRONMENT
  15. 15. • Ladder
  16. 16. STOCKINGS & STILETTOS…
  17. 17. 201020112012
  18. 18. NEW LOOK AND FEEL NATIONALLY
  19. 19. PEOPLESOFTAustralia is the first Adecco country globally to have one consistent ERP system… front, middle and back FRONT OFFICE MIDDLE OFFICE BACK OFFICE PeopleSoftv9.1 for: PeopleSoft v9.1 for: PeopleSoft v9.1 for: • Sales force – CRM • Paybill • Finance (GL,AP,FA) • Online centre - Candidate • Global Payroll • HR Management & Registration • Billing • Global Payroll, colleagues • Beeline – RPO/MSP • Project Costing • Time & Attendance system
  20. 20. The Adecco Group is theworlds leading provider ofHR solutions.We deliver recruitmentand career services toorganisations andindividuals across theemployment life cycle.
  21. 21. OUR PEOPLE ARE OUR PRIMARY CUSTOMERS DEVELOPMENT COMMUNICATION Adecco Academy CEO & HRD office roadshowsMBA Highlights & senior leadership courses @ IMD CEOchat INSEAD, CEO-2 (France) Town Hall meetings Local mentor program New starter CEO phone call International & local exchange programs OurGroupNews, internal newsletter Career mobility (local & international) CEO signed Birthday & Anniversary cards RECOGNITION & BENEFITS TEAM SPIRIT Adecco Group Excellence Awards Win4Youth Anniversary recognition program & birthday leave Care4Community Employee health, wealth & wellbeing benefits Great Place To Work Ambassadors Employee assistance program Quarterly funny videos Colleague referral program Annual leadership conference
  22. 22. SARA AWARD Olympic Athletes winners 2011&2012 Retention Career programImproved profit results RESULTS2009 – 5.8M BEST EVER ONE2010 – 17M TEMP LABOUR ERP System2011 – 24M front, middle & backAward for REPORT released annually Global EXCELLENCE WINNERS OF PROMOTION for ANZ HRD PR Institute of Aust. Human Capital Magazine AWARD 2010
  23. 23. great guys &Lessons learnt…
  24. 24. GROW or DIE
  25. 25. ‘do’ betterthan you‘talk’...
  26. 26. DO WELL…DO GOOD…
  27. 27. PLEASE FOLLOW ME!! @jeffdoyle67
  28. 28. UP CLOSE AND PERSONAL… Jeff Doyle CEO, Adecco Group, ANZ

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