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Erevolution Nasscom 070808 Cdgarh Sriram Iridiuminteractive

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Enterprise 2.0

Enterprise 2.0

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Erevolution  Nasscom  070808 Cdgarh  Sriram  Iridiuminteractive Erevolution Nasscom 070808 Cdgarh Sriram Iridiuminteractive Presentation Transcript

  • enterprise 2.0 eRevolution 07.08.08 Sriram Bharatam CEO & Founder
  • agenda…
    • What problem are we trying to solve
    • What is enterprise 2.0
    • How are companies using enterprise 2.0
    • A real life case
    • Key takeaways
  • the problem … finding business information
  • the problem … poor business data quality
  • the problem … data governance
  • fact… businesses grow by producing Products or Services based on collective knowledge of its people .
  • need is… to Share and exchange knowledge effectively
  • what is Knowledge … Knowledge=information + experience + wisdom
  • but Often …
  • or sometimes …
  • need is…
  • enterprise 2.0 is…
  • the problem … finding business information Source: McKinsey Global Survey Results: Building the web2.0 Enterprise
  • the problem … finding business information Source: McKinsey Global Survey Results: Building the web2.0 Enterprise
  • Source: McKinsey Global Survey Results: Building the web2.0 Enterprise
  • BUT… But it’s OK to have a at least a *bit* of fun ;-)
  • “ enterprise 2.0 - a use case Source: Scottgavin.info
  • LET’S GET STARTED
  • enterprise 2.0 - a use case meet Charlie
    • A.K.A…..
    enterprise 2.0 - a use case
  • mr. Enterprise2.0 enterprise 2.0 - a use case
  • Charlie works here……….. enterprise 2.0 - a use case
  • and here……….. enterprise 2.0 - a use case
  • Charlie’s Project team are here ……….. enterprise 2.0 - a use case
  • so Charlie has to find way’s of working in a global team, in different time zone's and with people he has never met…….. enterprise 2.0 - a use case
  • this is Charlie’s boss …….. enterprise 2.0 - a use case
  • Charlie subscribes to his blog via an RSS feed He feels like he knows him real well, and always knows what he’s thinking and where the company is heading. he’s never met his boss in person enterprise 2.0 - a use case
  • his boss subscribes to it via an RSS feed his team subscribe to it via an RSS feed 130 people he doesn’t know subscribe to it via an RSS feed they all feel like they know him and his project real well Charlie also has a project blog enterprise 2.0 - a use case
  • Charlie uses BaseCamp to manage his project……. he assigns tasks & deadlines to team members online team members communicate & check off tasks online Charlie monitor’s progress and workload online enterprise 2.0 - a use case
  • Charlie likes tools like BaseCamp because they are lightweight, easy to use and quick…oh and it has RSS …. No training needed for new team members – sign up and go enterprise 2.0 - a use case
  • Charlie uses the company wiki ….. a lot the wiki is accessible and editable by everyone at the company enterprise 2.0 - a use case
  • to create their own user documentation he encourages the users to use the company wiki ….. enterprise 2.0 - a use case
  • that’s less work for Charlie ….. … .and empowerment for the users collaborative documentation… enterprise 2.0 - a use case
  • Charlie stores & tags all his bookmarks on the intranet … .everyone can see them….and he can see everyone else’s enterprise 2.0 - a use case
  • his tags highlight his interests & stuff he’s keeping an eye on he can see who else is interested in the same things by exploring tags enterprise 2.0 - a use case
  • Charlie’s boss & project team use the same Social Bookmarking app…… … ..they subscribe to each others tag feeds via RSS enterprise 2.0 - a use case
  • this is Carole Charlie’s colleague & mentor enterprise 2.0 - a use case
  • Carole normally has lots to say……… so she creates audio podcasts which are aggregated throughout the company enterprise 2.0 - a use case
  • when a new podcast is available from Carole’s blog..... Charlie is notified via RSS enterprise 2.0 - a use case
  • ……… .he then downloads, listens & syndicates the podcast on his own blog enterprise 2.0 - a use case
  • Charlie has a LinkedIn profile…… enterprise 2.0 - a use case
  • … .so does his boss enterprise 2.0 - a use case
  • … .and most of his team enterprise 2.0 - a use case
  • … .in fact, that’s how he got the job . Using a Social Network to find contacts and opportunities . enterprise 2.0 - a use case
  • … .if people don’t know what you can do….. why would they ask you to do it? Charlie say’s…….. advertise yourself! enterprise 2.0 - a use case
  • you see…. ..social networking is not just for kids ! enterprise 2.0 - a use case
  • from his tags , his blog , his wiki entries and his LinkedIn profile……… people often contact Charlie from different departments and even countries…….. enterprise 2.0 - a use case
  • … just to say Hi….or to say, hey, I work on a similar project, how can we collaborate…? it’s about collaboration enterprise 2.0 - a use case
  • 18 months ago Charlie was using these tools ….. all on his desktop …. enterprise 2.0 - a use case
  • today Charlie uses these tools ….. all through his browser …. enterprise 2.0 - a use case
  • ..ask Charlie what his favourite piece of software is………..? if you were to……. enterprise 2.0 - a use case
  • ..he’d give it some thought……… ..and say it was a trick question……… enterprise 2.0 - a use case
  • ..and answer with……… FireFox enterprise 2.0 - a use case
  • ..as Charlie uses his favourite browser for almost any app enterprise 2.0 - a use case
  • .. ask Charlie what Enterprise2.0 is………..? enterprise 2.0 - a use case
  • ..he’d say he hates buzz words……… enterprise 2.0 - a use case
  • ..but it’s most definately Social Software within the firewall……. enterprise 2.0 - a use case
  • ..easy to use software web based bottom up , not top down less feature bloat, more GTD enterprise 2.0 - a use case
  • blogs wiki’s podcasts social networking online collaboration tagging social bookmarking enterprise 2.0 - a use case
  • ..they all have a social element ..they are all browser based… enterprise 2.0 - a use case
  • Enterprise2.0 ….. initiated by those passionate about web2.0 and implemented by people like Charlie …. enterprise 2.0 - a use case
  • e2.0 Success… the 5 step mantra Make it all sound It as simple as ABC …
    • Have an Enterprise 2.0 Strategy for your Organization
    • Encourage Information Producers by providing easier tools & toys for sharing of knowledge, expertise, and best practices
    • Enable Information Consumers to have a self-tailored and self-service access to business information, collective intelligence, and business processes
    • Empower Business Users with improved business knowledge for better decision making
    • Architect User-centric solution
  • e2.0…critical success factors
    • Understand Cultural Impact of enterprise 2.0
    • Enterprise Information Architecture & Infrastructure
    • Technology Selection based on business requirements & user skills
    • Information security, quality & Pragmatic Governance
    • Finding the Right Deployment Model (on-premise, open source, software as a service
  • “ Catch the next wave before it catches you”