For later life: Better health and care in tough times
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For later life: Better health and care in tough times

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Ben Page, Chief Executive, Ipsos MORI gave this presentation to Age UK conference "For Later Life" on 25 April 2013.

Ben Page, Chief Executive, Ipsos MORI gave this presentation to Age UK conference "For Later Life" on 25 April 2013.

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For later life: Better health and care in tough times For later life: Better health and care in tough times Presentation Transcript

  • Version 1 | Internal Use Only© Ipsos MORIVersion 1| Internal Use OnlyBen Page, Chief Executive, Ipsos MORIben.page@ipsos.com benatipsosmoriThe Big Picture
  • Version 1 | Internal Use Only© Ipsos MORIOverlooked?Q Do you agree or disagree that the rights of each of the following groupstend to be overlooked in Britain today?68%62%57%43%42%40%34%31%30%28%20%20%People living in the country(rather than cities)PensionersWhite peopleEthnic minoritiesChildrenNon-religious peopleDisabled peopleImmigrantsThe poorReligious peopleBase: 1,018 British adults 18+,Criminals% agreePeople living in cities (ratherthan the country)
  • Version 1 | Internal Use Only© Ipsos MORI12%21%21%69%61%61%% Agree% DisagreeQ To what extent do you agree or disagree with thefollowing statements?Discrimination and old ageBase: All respondents (2,048) aged 15+, 6 to 11 January 2005Source: Royal United Kingdom Beneficent Association (RUKBA)/Independent AgeI feel that older people’sinterests are high enough upthe political agendaI feel that public figuressuch as celebrities andpoliticians promote theconcerns of older peopleenoughI am satisfied by theGovernment’s treatmentof older peopleNet agree+%-40-40-57
  • Version 1 | Internal Use Only© Ipsos MORIWhere is public opinion on services for olderpeople?
  • Version 1 | Internal Use Only© Ipsos MORIBased on your personal experience of the NHS, which two or three of thefollowing do NHS hospitals most need to improve?Where the NHS needs to improve?Base: All (1,010), 13TH – 16TH April 2013403936302720191855Listening to patients/carers about how…Quality of medical care patients receiveListening to concerns raised by staffResponding to patients personal needsSafety of patients in their careResponding to complaints from patients/carersMonitoring/managing staff performanceBalancing the books/financesOtherDon’t know
  • Version 1 | Internal Use Only© Ipsos MORIQ Many people will need to use social care serviceswhen they are older and it is likely that they may haveto contribute towards the cost. Before today, to whatextent had you thought about preparing financially topay for social care services you might need when youolder?Q To what extent are you already preparing financiallyto pay for the social care services you might needwhen you are older?Few have thought about, or started, preparingSource: Ipsos MORI/DH Perceptions of the NHS TrackerAlready using social careservices% To some extent% To a great extent % Not at all% Hardly at all6%30%19%44%1 4%24%16%56%1Thought about preparing Already preparingBase: Adults aged 16+ in England, December 2012 (1004)
  • Version 1 | Internal Use Only© Ipsos MORI8%33%15%19%22%2%Strongly disagreeDon’t knowQ Please tell me whether you agree or disagree with the following statement.It is my responsibility to save so that I can pay towards my care when I am older.…and there is division over who should be responsibleSource: Ipsos MORI/DH Perceptions of the NHS TrackerNeither agree nor disagreeStrongly agreeTend to disagreeTend to agreeBase: Adults aged 16+ in England, December 2012 (1004)
  • Version 1 | Internal Use Only© Ipsos MORIAndlookingmoreclosely atcare forolderpeople…
  • Version 1 | Internal Use Only© Ipsos MORIQ How well do you feel that these groups are currently cared for by the NHS inyour local area?Care for people with dementia is considered poorSource: Ipsos MORI/DH Perceptions of the NHS Tracker20%10%9%5%4%49%45%46%30%23%9%17%15%23%24%2%6%5%8%10%20%21%25%35%39%Very well Quite well Not very well Not well at all Don’t knowChildren and familiesPeople over 65People with long termillnesses or conditionsPeople with mental healthconditionsPeople with dementiaBase: Adults aged 16+ in England, December 2012 (1004)
  • Version 1 | Internal Use Only© Ipsos MORISupport for reform – but based on what?Q And please tell me whether you agree or disagree with each of the followingstatements?The care and support system needs to change0102030405060708090Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10%Agree (74%)Disagree (9%)Base: All respondents, around 900 English adults aged 16+ per wave Source: Ipsos MORI/DH
  • Version 1 | Internal Use Only© Ipsos MORIEveryone should get the same support… or not?65+All% Strongly agree % Tend to agree % Tend to disagree % Strongly disagreeTo what extent do you agree or disagree with the following statements:65+AllNo matter whether they have ahigh or low income, everyonewho has worked hard and paidtaxes all their life deserves thesame support from thegovernment in old ageSource: Ipsos MORI/Age UKBase: 1,253 British adults 18+ including 235 aged 65+, 27th August – 5th September 2010Retired people with highincomes who don’t needfinancial help should notreceive extra support fromthe government such aswinter fuel payments
  • Version 1 | Internal Use Only© Ipsos MORI% Top mentionsSource: Ipsos MORIWhy the system needs to change…Q Why do you think the care and support system needs to change?Base: English adults aged 16+ - all respondents who agree that the care and support system needs to change:732 respondents in February 2010, 684 respondents in March 2010Some people can’t afford to pay for services/ residential homesare too expensiveUnfair way of determining how much people paytowards servicesLack of support/help for people who need itLack of fundingPoor quality of care/poor serviceElderly need more support/careThe population is ageingImprove access/become more accessible/equal accessI’ve heard about bad experiencesSystem unfair/people who have saved/hold pensions /having tosell their homes to get care/ People who haven’t get it for free
  • Version 1 | Internal Use Only© Ipsos MORIMost money spent on elderly already... And supportedThe NHS/health careSchoolsThe PoliceDefenceLocal authority servicesBenefit paymentsSocial servicesCare for the elderlyOverseas aidQ Which TWO or THREE, if any, of the following main areas of public spending doyou think should be protected from any cuts?None of theseDon’t knowBase: British adults aged 18+ 19-21 June 2009, all who think some services should be protected (773)Source: Ipsos MORI Public Spending IndexDependson thelanguageused
  • Version 1 | Internal Use Only© Ipsos MORIIn conclusion - change is coming•Media and professional furore not reflected in publicopinion•Low awareness of the issues•Over-shadowed by the economy as an issue•Some warning signs – but not yet near any tippingpoint•Constant vigilance•Good luck!
  • Version 1 | Internal Use Only© Ipsos MORIBase: 2515 British Adults 16-75, Online Fieldwork conducted between 23rd-27th November 2012 Source: British Future Polling – State of the Nation 2012/3, Ipsos MORI%ben.page@ipsos.com