UBS Global Technology Conference

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  • The world has never needed a stronger Symantec as much as it does right nowThe analog world continues its transformation into a digital universe. We are entering an age that Gartner calls the “Digital Industrial Economy.” In this new paradigm, every budget is also an IT budget; every company is also a technology company. Here and now, digitalization lies at the center of every successful enterprise – and with the Internet of Things, in ways previously unimagined In the near-term, mobile solutions are critical. In 2013, mobile devices will pass PCs to be most common Web access tools. By 2015, over 80% of handsets in mature markets will be smart phones. By 2015, tablet shipments will be 50% of laptop shipments. Mobile commerce is exploding. As well, Personal Cloud will be center of digital lives, for apps, content and preferences. Sync across devices. Services and information security become more important; devices become less important.
  • In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
  • In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
  • In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
  • In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
  • I’m very pleased with the progress we are making… and I continue to be impressed with the determination and drive I’m seeing at every level of the company. There is a great deal of work ahead but we’re on track. Our team is energized because we’ve had a history of making promises then falling short when it came to delivering on them. But we’re delivering… and while it’s a long journey we’re on… one that will take several years… each of us is ready to stay the course. Our customers are on board, our partners are excited to see our plans unfolding… and I am proud to stand beside this amazing team.

Transcript

  • 1. UBS Global Technology Conference November 21, 2013 Steve Bennett President & Chief Executive Officer
  • 2. Forward-Looking Statements This presentation contains statements regarding our projected financial and business results, which may be considered forward-looking within the meaning of the U.S. federal securities laws. These statements are subject to known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to differ materially from results expressed or implied in this presentation. Information concerning these risks and uncertainties can be found in our most recent periodic reports filed with the U.S. Securities and Exchange Commission. We assume no obligation to update any forward-looking statements. In addition, we have included some non-GAAP financial measures in our presentation. Investors are encouraged to review the reconciliation of our nonGAAP financial measures to the comparable GAAP results, which can be found, along with other financial information, on the investor relations page of our website at www.symantec.com/invest 2
  • 3. The Digital Industrial Economy Cloud & Mobility Driving Demand to Secure and Manage Data Digitalization
  • 4. 1.2ZB THE WORLD’S DATA IN 2010 7.9ZB THE WORLD’S DATA IN 2015 THE WORLD’S DATA IN 2020 40ZB 4
  • 5. Targeted Attacks Up Identities Exposed In Past Year Websites with Unpatched Vulnerabilities 42% 93M 53% According to the Symantec ISTR More than the Entire Population of Germany 24% are Critical Vulnerabilities 5
  • 6. Protects More Than 1 Billion Systems Reviews 8 Billion Email Messages and 1.4 Billion Web Request a Day The Largest Backup and Recovery Company on the Planet Protects More Than 135 Million Consumers with Norton Security Products 6
  • 7. Solving our customers’ most critical problems, and being easier to do business with 7
  • 8. Deliver greater than 5% organic revenue growth CAGR and better than 30% non-GAAP operating margin in FY15-17 Our 3 Priorities Offerings Go-to-Market Work Smart – Better execution and easier to do business with us 8
  • 9. Progress We’re Making in Offerings Reallocating resources to existing point solutions based on market opportunities Announced new integrated offerings and resourced dedicated teams to execute Partnering with key industry leaders to deliver innovative new offerings 9
  • 10. Offerings Strategy Integrated Ecosystem… Symantec + Others Symantec Integrated Offerings Symantec Point Solutions NetBackup EV DLP Endpoint Protection Storage Foundation For illustration purposes only. Not all offerings and solutions are listed. 10
  • 11. Offerings Strategy Integrated Ecosystem… Symantec + Others Symantec Integrated Offerings Business Continuity Platform Mobile WF Productivity Data Center Security Security Gateway Symantec Point Solutions NetBackup EV DLP Endpoint Protection Storage Foundation For illustration purposes only. Not all offerings and solutions are listed. 11
  • 12. Offerings Vision Integrated Ecosystem… Symantec + Others Unified Security Information Fabric Identity and the Internet of Things Symantec Integrated Offerings Business Continuity Platform Mobile WF Productivity Data Center Security Security Gateway Symantec Point Solutions NetBackup EV DLP Endpoint Protection Storage Foundation For illustration purposes only. Not all offerings and solutions are listed. 12
  • 13. Unified Security Information Fabric Identity and the Internet of Things 13
  • 14. Progress We’re Making in GTM Split sales organization into renewals and new business Successfully launched centrally managed renewals group Implemented sales force specialization… info management and info security Expanding and enhancing eBusiness platform Defined new channel strategy and redesigned partner programs 14
  • 15. Why We Need a New Channel Strategy? “Everyone sells everything” approach was creating channel conflict, eroding margins, and negatively impacting the customer experience CHANNEL REVENUES DECLINING LOST SHARE in 10 of 16 Markets CY11 – CY12 PRICE EROSION & CHANNEL CONFLICT OVER SPENDING in Sales & Marketing SKEWED channel investments toward low growth partners 15
  • 16. Symantec’s New Channel Strategy WE NOW HAVE A GLOBAL CHANNEL STRATEGY SUPPORTED WITH NEW CHANNEL PROGRAMS Offerings aligned to the channels that are best capable of delivering value for the customer Training and enablement focused on building partner competency, rewarding performance, and customer satisfaction The Result Drive sustained profitable growth for partners and Symantec by leveraging joint assets to deliver value to the customer 16
  • 17. Progress We’re Making with Work Smart Engaging our people… especially front line Built and expanding team of process management experts Named process owners for critical cross functional processes Upgrading IT capability… aligned to improved processes 17
  • 18. We make the world a safer place by helping people, businesses, and governments protect and manage their information, so they can focus on achieving their goals. 18