Employee motivation and management

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How do you get the best performance from your staff? What do you do to create engagement in the office? Join Stacy Kildal and guests for a one hour session on motivating employees and managing performance. You'll hear not just from Stacy, but from business owners. They will talk about their business, their hiring needs and their best practices. They'll also take your questions.

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Employee motivation and management

  1. 1. Intuit Online Town Hall EMPLOYEE MOTIVATION Presented by Stacy Kildal Kildal Services LLC
  2. 2. Speaker Bio Stacy Kildal Owner, Kildal Services LLC Waterford, MI  www.kildalservices.com Advanced Certified QuickBooks ProAdvisor Member Intuit’s Trainer / Writer’s Network Certified Public Bookkeeper Certified Sleeter Group Consultant
  3. 3. ●Acquire ●Bond ●Comprehend ●Defend Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  4. 4. ACQUIRE OBTAIN TANGIBLE AND INTANGIBLE GOODS TANGIBLE: Higher salary, large office INTANGIBLE: Social status, job title Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  5. 5. ACQUIRE ●Set specific goals ●Reward system for GOOD performance ●Establish definitive connections between performance & rewards Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  6. 6. BOND CONNECT WITH OTHERS IN THE COMMUNITY SOCIALIZE WITH COWORKERS VIA COMMITTEES, OUTSIDE GROUPS Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  7. 7. BOND Create situations that offer: Teamwork Openness Friendship Comraderie Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  8. 8. COMPREHEND TO MASTER OUR SURROUNDINGS CONTINUING TO BUILD ON PROFESSIONAL SKILLS INCREASE KNOWLEDGE OF PRODUCTS AND SERVICES Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  9. 9. COMPREHEND ●Challenge employees ●Offer opportunites to learn ●Frustration at nonsensical or monotonous/dead end tasks Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  10. 10. DEFEND PROTECT AGAINST THREATS AND ENCOURAGE JUSTICE REASSURANCE IN JOB SECURITY, FEEL VALUED AS AN EMPLOYEE Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  11. 11. DEFEND Performance Maintenance Process ●Transparent ●Fair & trustworthy ●Clear criteria Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  12. 12. SUM IS WORTH MORE THAN IT'S PARTS SATISFY ALL AT ONCE, HIGHER PERFORMANCE ACROSS THE BOARD. SATISFY ONE OVER THE OTHER, LOWER EFFICIENCY AND JOB MORALE. Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  13. 13. SUMMARY DRIVE PRIMARY TOOL METHODS ACQUIRE Reward system •Differentiate good performers from avg •Clearly link rewards to performance •Pay comparable to competitors BOND Culture •Value collaborative projects •Encourage sharing best practices COMPREHEND Job Design •Jobs should have defined and important roles •Design jobs that foster a sense of contribution DEFEND Performance management •Transparent processes •Emphasis on the fairness •Build trust by being just in granting rewards Source: Employee Motiviation:A Powerful New Model by Nitin Nohria, Boris Groysberg, Linda-Eling Lee
  14. 14. Team Building Examples, presented by Dr. Wendy L. McFalda, DO Clarkston Dermatology www.clarkstonderm.com

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