-Vallabha Nadagouda
Sr. Project Manager

An application owned, delivered and managed
remotely by one or more providers.
Where the provider delivers an application
based on a single set of common code and data
definitions, which are consumed in a one-to-
many model by all contracted customers at any
time.
On a pay-for-use basis or as a subscription
based on use metrics.
www.s7software.com 2

Use of SaaS solutions is maturing, with more
than 40% of organizations using SaaS for more
than three years.
Nearly 90% of organizations expect to maintain
or grow their usage of SaaS, with more than
one-third transitioning from on-premises to
SaaS. Key drivers of the transition include total
cost of ownership and unmet performance
expectations.
* Data are collected from Gartner reports.
www.s7software.com 3

Salesforce.com is a vendor of Customer
Relationship Management (CRM) solutions,
which it delivers to businesses over the internet
using the SaaS model.
www.s7software.com 4

The client, headquartered in Scotts Valley,
California, USA.
An ISV of a leading software platform
implementing issue, bug and defect tracking,
change management, customer support,
helpdesk and other workflow and issue
management systems.
www.s7software.com 5

Efficient and fast collaboration between sales
and other departments of an organization.
Improve operational efficiency.
Creating a bridge between on-premise and on-
demand applications.
www.s7software.com 6

Analysis:
1. Thorough study of participating systems.
2. Identifying the interested Salesforce objects.
3. Identifying the counterpart objects in the
proprietary application.
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Implementation
1. Connecting to Salesforce.com over WebService
APIs.
2. Talking to client application over HTTP requests.
3. Design has to be generic to integrate any Salesforce
objects with client application.
4. Comprehensive to handle all kind of data types.
Testing:
We followed Test Driven Development (TDD) on
lines of Agile development methodology.
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Design has to generic enough to handle
different data types and data formats (Ex: Date
data type).
Need to match the sync-up time.
Addressing the hysteresis problem.
www.s7software.com 10

S7 Software Solutions is a service-based
company based out of Bangalore, India,
specializing in multi-platform software
development and maintenance, platform
migration, reengineering and integration.
10+ years of experience in Software Porting,
Migration and Integration.
Selected as the Emerge Growth Leader by
NASSCOM.
www.s7software.com 11

INDIA
Corporate Office : Bangalore
#09, 100 ft Ring Road
27th Main Road
B.T.M 1st Phase, Bangalore - 560068
(+91 80) 41526777
Fax : (+91 80) 41518905
USA
Washington
#2936, 173rd CT NE
Redmond, WA 98052
(888) 224 6175
Fax : (425) 883 2597
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