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Ranjit Satyanath - Adding mobility to the Supply Chain - Interop Mumbai 2009
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Ranjit Satyanath - Adding mobility to the Supply Chain - Interop Mumbai 2009

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This session will present a case study on how Shoppers Stop improved productivity of its logistics personnel by empowering them with a mobility solution. Using hand-held devices, the solution enables …

This session will present a case study on how Shoppers Stop improved productivity of its logistics personnel by empowering them with a mobility solution. Using hand-held devices, the solution enables personnel to improve efficiencies in the receipt and storage of merchandise, and in reverse logistics.

Published in: Technology, Business

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  • 1. Adding Mobility to the Supply Chain Ranjit Satyanath – General Manager, Solutions & Technology 10/22/2009 Interop Mumbai - Oct 09 1
  • 2. Agenda A look at retail The Supply Chain Mobility in Supply Chain Efficiency improvements 10/22/2009 Interop Mumbai - Oct 09 2
  • 3. Shoppers Stop > 160000 Styles > Half a million active SKUs 1.5 million sq. ft. of retailing space over 28 stores 8 cities 1.3 million First Citizens 10/22/2009 Interop Mumbai - Oct 09 3
  • 4. Distribution center > 800,000 pieces NWC of 2 weeks Outsourced operations 400,000 Sq ft 5 location 4 cities 10/22/2009 Interop Mumbai - Oct 09 4
  • 5. Technology Landscape 10/22/2009 Interop Mumbai - Oct 09 5
  • 6. Receipt Put-away Pick RTV Receipt Transfer Transfer Shipment/ Shipment/ RTV Receipt Receipt
  • 7. The Distribution Center 10/22/2009 Interop Mumbai - Oct 09 7
  • 8. •Wrong SKUs picked •Inability to validate SKU •Unavailability issues at picked the store •Data entry errors •Incorrect Inventory •Semi Literate Work costs force •Inability to monitor •Regional DC model •Potential efficiency personnel productivity drop •Unviable technology •Proprietary solutions •Opportunity to develop solutions •Commercially unfeasible a solution from ground •Hardware dependant up •Not easy to integrate
  • 9. Middleware Application Synchronize LAN with ERP System. Manage Warehouse configurations. View Real-time reports across all Warehouses Enterprise ERP System Enterprise WAN Warehouse Warehouse Warehouse 1 2 n PC BASED ADMINISTRATIVE ACCESS HANDHELD BASED ACCESS OVER WIFI WAN based connection Download and Submit Browser based access. Assigned Transactions View, Assign and Offline mode Scanning Approve Transactions and Validations Real-time Reports Java based device independent client
  • 10. MAKING IT WORK 10/22/2009 Interop Mumbai - Oct 09 10
  • 11. Sam reviews the data and approves. Data Sam reviews task list and is updated in Middleware application assigns them to Joe central ERP pulls Task schedule from SKUs are scanned into the the ERP handheld. App ensures accuracy of scanning Joe ‘s handheld beeps to Whennotify him of tasks Joe is through data is to him assigned Jane, Director - back pushed Supply Chain the into remotely middleware monitors all herapp DCs 10/22/2009 Interop Mumbai - Oct 09 11
  • 12. Tech Stack CrEme 12
  • 13. Benefits Improved Efficiency, 17% lowering of stock outs Near 100% accuracy in store dispatches Improved employee productivity, streamlined workforce. Accurate information updated in the ERP streamlining the entire chain. Real-time monitoring of the entire process centrally and at the DC. Scalable framework for further improvement for the supply chain processes. 10/22/2009 Interop Mumbai - Oct 09 13
  • 14. Success replicated.. • Solution deployed in the Hypermarket format • Crossword Book Stores 10/22/2009 Interop Mumbai - Oct 09 14
  • 15. Recognition Nominated for Awarded by EDGE Magazine 10/22/2009 Interop Mumbai - Oct 09 15
  • 16. ranjit.satyanath@shoppersstop.com 10/22/2009 Interop Mumbai - Oct 09 16

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