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Underwood’s session will introduce tokenless two-factor authentication via SMS. It will discuss the end-user authentication experience and the merits of on-demand versus pre-loading passcodes via SMS and how to resolve any delivery delays or signal dead spots. He will also discuss the best practices that are vital to support multiple internal business units, external third-party businesses and customer authentication, including how two-factor authentication security can be maintained within a disaster recovery environment. At the end of this session attendees will have a better understanding of the next generation of tokenless authentication, and will be able to save costs by eliminating tokens and reducing servers.