Modern applications for a modern enterprise
“It is only the modern that everbecomes old-fashioned.”Oscar Wilde
C:>_
Influencing ‘our’ modern applications User interaction revolution ‘Social’ enterprise Data explosion ‘Always connected...
REvolution
 Touch enabled devices so we ‘expect’ touch Directly manipulating items on screen The bar for all applications is risin...
 Applications should care about their user Focus on the goal achievement Provide ready support for likely scenarios / c...
 Real time analytics performed by application, server or cloud Learning user preferences from previous actions SQL Serv...
Ubiquitous connection
 Internet connection is generally considered always available Mobile people need mobile data & systems / applications M...
 The current device is just the current viewport My Email / Lync / Yammer all securely available Failing VPN connection...
 Expectation that personal devices can be part of work Devices and applications need consumer experience The experience...
Socialising
Social enterprisecommunication is the key to everything Presence and visible out of office Instant communication “Colla...
 Communication fidelity increases as needed Receive an email and see person is available Send a question via instant me...
 Enterprise cross-over of blog and tweet a “bleet”? Opt in viewing instead of email spam Cloud supports and enables mo...
 Corporate website no longer enough Multiple channels for our digital children Facebook is now an expectation Twitter ...
 24 / 7 / 365 clients and consumers Ability to tweet ‘in line’ as part of business process(when relevant!) Inline recen...
1001010101,000,000,001
The three V’s: Volume: more data being created every day (millisecond) Storage costs reduction means we can store it Or...
 Data is only useful when you [can] use it Existing systems are rich sources waiting to be tapped Enhanced / supplement...
 Global data sources to link into new sources New thinking needed to ‘see’ what could be Maybe the price of milk in out...
Modern applications Embrace the mobile world Enable people to do things better & easier Allow for easy internal and ext...
Modern enterprises Engage at a deeper levelstaff , customers and partners Leverage technology to see and do new thingsor...
“Problems cannot be solved with thesame mind set that created them.”Albert Einstein
Intergen Think! Event: Modern Applications for a Modern Enterprise
Intergen Think! Event: Modern Applications for a Modern Enterprise
Intergen Think! Event: Modern Applications for a Modern Enterprise
Intergen Think! Event: Modern Applications for a Modern Enterprise
Intergen Think! Event: Modern Applications for a Modern Enterprise
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Intergen Think! Event: Modern Applications for a Modern Enterprise

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This session is an introduction to the emerging concepts and patterns that are known as “modern applications” and will be of interest to business innovators and solution developers alike.

The modern application is not about any one technology; it is an application that delivers experiences that users have come to expect. It is more than just a consumable piece of software – it’s also the development and delivery of that software.

We review several elements that power this new wave/next generation of applications and identify how the modern enterprise can consider these as part of enabling business value through technology.

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Intergen Think! Event: Modern Applications for a Modern Enterprise

  1. 1. Modern applications for a modern enterprise
  2. 2. “It is only the modern that everbecomes old-fashioned.”Oscar Wilde
  3. 3. C:>_
  4. 4. Influencing ‘our’ modern applications User interaction revolution ‘Social’ enterprise Data explosion ‘Always connected’ / consumerisation
  5. 5. REvolution
  6. 6.  Touch enabled devices so we ‘expect’ touch Directly manipulating items on screen The bar for all applications is rising including enterprise apps Touch enabled… everything…The experience is directthe good touch
  7. 7.  Applications should care about their user Focus on the goal achievement Provide ready support for likely scenarios / context change Lync: drag and drop into existing conversation Additional content based on context Weather report for destination / flight information Real time traffic information or incidentsThe experience is kindremember the humans!
  8. 8.  Real time analytics performed by application, server or cloud Learning user preferences from previous actions SQL Server Analysis Services modelling and prediction Massive scale processing via cloud based solutions In many cases the illusion of intelligence is enough “Common sense [applications] is not so common”The experience is intelligentwelcome to SkyNet
  9. 9. Ubiquitous connection
  10. 10.  Internet connection is generally considered always available Mobile people need mobile data & systems / applications Mobile enabled field sales and service remain the cliché mobile case Smartphone users mobile enabled? Responsive design a must for internal and external users m.yoursite.co.nz “Mobile first design” [often] yields better interactions Also deliver higher and most important value fasterAlways connecteddata where and how I need it
  11. 11.  The current device is just the current viewport My Email / Lync / Yammer all securely available Failing VPN connections  Mother nature may enforce a period of working from home SkyDrive and other internet based seamless experience Does anyone manually copy anymore?Always connectedavailable without additional effort
  12. 12.  Expectation that personal devices can be part of work Devices and applications need consumer experience The experience(s) are evolving Impacting external facing applications and sites Influencing internal facing applications and sites ‘Gamification’… fad or reality Corporate battleship grey ‘easier’?Consumerisation of ITbring your own applications (and device)
  13. 13. Socialising
  14. 14. Social enterprisecommunication is the key to everything Presence and visible out of office Instant communication “Collaboration”: documents / general Personal choice vs spam Generation Z / digital nativesInternal Clients – existing and potential Visibility on LinkedIn / Facebook Proactive service response ‘Free’ advertisingExternal
  15. 15.  Communication fidelity increases as needed Receive an email and see person is available Send a question via instant messaging Upgrade to voice / video when typing too much Add screen share to literally see Written is usually worst for communication Presence at the minimum for modern apps Lync 2013 Managed APISocial enterprise: internalwe don’t even have a water cooler
  16. 16.  Enterprise cross-over of blog and tweet a “bleet”? Opt in viewing instead of email spam Cloud supports and enables mobile use An online corporate personaSocial enterprise: internaldid you hear…
  17. 17.  Corporate website no longer enough Multiple channels for our digital children Facebook is now an expectation Twitter marketing / events And pro-active service deskSocial enterprise: externalOMG totes luv it!
  18. 18.  24 / 7 / 365 clients and consumers Ability to tweet ‘in line’ as part of business process(when relevant!) Inline recent tweets from a person / company Combine with big data analysis conceptsSocial enterprise: external@youralterego
  19. 19. 1001010101,000,000,001
  20. 20. The three V’s: Volume: more data being created every day (millisecond) Storage costs reduction means we can store it Or retrieve it from storage now that we can process it Variety: structured and unstructured Majority being created is unstructured… SELECT * FROM Blogs WHERE ???? Velocity: instantaneous relevance of data “Last week, there were 15,000 tweets about how slow our service is” With [some] data so temporal overnight processing makes it mootBig datawhen did bits get so big?/blog /mark-worthen /the-big-data-equation
  21. 21.  Data is only useful when you [can] use it Existing systems are rich sources waiting to be tapped Enhanced / supplement with new sources Ability to utilise unstructured data also Analysis and accessibility to unlock the business value Remove the clutter and ensure what needs to be see can be New data feeds create new possibilities A millions elements summarised into the key components for useBig datalook at all the trees dad
  22. 22.  Global data sources to link into new sources New thinking needed to ‘see’ what could be Maybe the price of milk in outer mongolia does matter Unstructured getting created but harder to interpret Hadoop on AzureBig datamore sources and options
  23. 23. Modern applications Embrace the mobile world Enable people to do things better & easier Allow for easy internal and external interactions Have frequent updates and enhancements Proactively assist people
  24. 24. Modern enterprises Engage at a deeper levelstaff , customers and partners Leverage technology to see and do new thingsor see the same thing in a different way Are inherently social Build applications for humans
  25. 25. “Problems cannot be solved with thesame mind set that created them.”Albert Einstein

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