Welcome & Keynote<br />Simon Bright<br />27 May 2010<br />
Thank you<br />
Snapshot - 2nd Intergen Dynamics Day event<br />100 people registered<br />24 sessions over 1½ days<br />3 customers prese...
Our customers<br />92% growth in the last twelve months<br />We support 96 Dynamics customers across AX, NAV and CRM<br />...
Keynote Demos<br />Office Backstage<br />Microsoft Azure (Cloud) projects<br />Azure APAC Training & NZ Bootcamps<br />Tic...
New Dynamics product releases<br />CRM 5.0<br />NAV ‘7’<br />NAV ‘7’ Technology Adoption Program (TAP)<br />Candidates req...
Microsoft’s Annual Global Customer Conference<br />9000+ attendees<br />400! sessions<br />Leverage your investment<br />G...
Our Sponsors<br />
"There is a fundamental shift going on," Stephen Elop, president of Microsoft Business Division, told a group of analysts ...
Keynote<br />MistiLandtroop<br />Director, Small and Midmarket Solutions and Partners at Microsoft New Zealand Limited<br ...
Microsoft and the Cloud<br />Misti.Landtroop@Microsoft.com<br />Microsoft New Zealand Ltd<br />
At Microsoft, our mission and values are to help people and businesses throughout the world realize their full potential.<...
INTERNET<br />mid ‘90s<br />CLIENT-SERVER<br />mid ‘80s<br />PCs & APPs<br />early ‘80s<br />
CLOUD <br />COMPUTING<br />
Cloud Infrastructure Investment<br />Northern Europe<br />North Central USA<br />Eastern Asia<br />Western Europe <br />So...
Consumer Cloud Services<br />9.9B Messages/Day on Windows Live Messenger<br />500 Million Active Windows Live IDs <br />31...
Commercial Cloud Services<br />40M Microsoft Online Services Users | 12K Partners<br />Over 500 government entities | Over...
Launched in NZ April 2009<br />
Announcing<br />Coming to New Zealand in 2010!<br />
Title Slide (1 Min)<br />Nihon no Minasan, Ohayo Gozaimasu<br />Watashiwa Kirill Tatarinov desu<br />Good morning everybod...
Microsoft in Japan (2 Min)<br />Japan is one of Microsoft’s most important markets<br />We consider Japan a high potential...
Microsoft Mission Statement (1 Min)<br />Microsoft’s was founded on a mission to help people and businesses to realize the...
Transformation (2 Min)<br />We understand technology change and paradigm shifts<br />We have been through this with you ma...
Cloud Computing (1 Min)<br />Cloud computing is a similar generational shift.<br />Cloud computing isn’t new for Microsoft...
Not New to the Cloud (2 Min)<br />Here are just a few examples of solutions that we provide today that are built for the c...
We’re All In (1 Min)<br />When it comes to the cloud: We are all in<br />Our intention is to fully embrace the cloud in a ...
5 Dimensions of the Cloud (3 Min)<br />Let’s talk about why we believe in the Cloud-  why we are ALL IN:  <br />creates op...
Cloud Infrastructure Investment (3 Min)<br />We have invested over $2.3B in cloud infrastructure.<br />Modern Data Center ...
Consumer Cloud Services (3 Min)<br />Microsoft started cloud transformation with cloud services for consumers<br />We are ...
Demo – Consumer Cloud Services (5 Min)<br />Rather than have me talk amore about these experiences for consumers – let’s h...
Commercial Cloud Services (4 Min)<br />Deliver full range of services on premise and in the cloud<br />From productivity t...
Windows Azure (2 Min)<br />The Cloud requires a whole new breed of Server<br />That Server is Windows Azure – a true cloud...
Windows Azure Customers (1 Min)<br />Here are just a few examples of Windows Azure success in Japan<br />World renowned cu...
Takara Printing – Live Customer Testimonial (5)<br />Rather than hear from me let me call on one of our successful Windows...
BPOS (2 Min)<br />Let’s talk about the cloud in the context of communications and collaboration<br />Exchange Online, Shar...
BPOS & Live@Edu Japanese Customers (1M)<br />Here are just a few numbers of the success of these solutions in Japan<br />O...
BPOS Partner Testimonial – Hitachi Systems (5)<br />Let’s hear from one of our successful Exchange Online  Partners<br />A...
Microsoft Dynamics CRM (2 Min)<br />The most modern CRM Solution on the market today<br />Same code base runs on premise, ...
Japanese CRM Customers (1 Min)<br />Today we are proud to have many businesses who successfully implemented Dynamics CRM<b...
CRM Customer Case Studies (4 Min)<br />Miike (Meeeke) – produce paper/plastic recycling plants to better society<br />Need...
Demo – Business Cloud Services (8 Min)<br />To illustrate the seamless experiences we enable for business in the cloud<br ...
Announcing: CRM Online Coming to Japan (2)<br />The last part of the demo you saw showcased our CRM Online solution – this...
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Keynote, Intergen Dynamics Day '10

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The opening addressese from Dynamics Day '10, presented by Simon Bright, Misti Landtroop, Chris Auld and Ryan CrawCour

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  • Learn how you can get the most out of your Microsoft Dynamics solution. Get up-to-date on the latest Microsoft products and technologies. Network with Microsoft product experts and your peers. Learn the Microsoft strategy and future plans for your Microsoft Dynamics solution
  • A key consideration for all of our customers over the next couple of years will be how they better realise the value they have tied up in Microsoft software.  As the ‘form factor’ of Dynamics evolves we will see Dynamics become a solution comprising many applications; Dynamics will further exploit: Office, including Excel for reporting, BI and forecasting, and Word for formsSharePoint, for document management, workflow, enterprise business intelligence, forms (InfoPath Services), enterprise search, and of course the UIThe Cloud for online services and for Cloud based computing. Applications like payroll, e-commerce and supply chain EDI require direct interaction with external entities such as banks, customers, suppliers, shippers and regulators. Frequent changes driven by all these relationships means constant updating and tuning of connections.  These characteristics make external-facing tasks perfect candidates for cloud services, which eliminate the maintenance obstacle while delivering targeted functionality – this will likely see our customers subscribing to services in the Cloud as opposed to having to re-invent every timeSocial networking - This involves adapting Dynamics applications to seamlessly take in information from places like Facebook and Twitter to mimic data from those sources so you can find out about people you are doing business withContext aware computing and [true] unified communications. The next evolution of the role-tailored interface will become ‘context-aware’ – understanding the needs of a user based on say what time of the month it is (e.g.: customer billing cycles and annual promotions) 
  • Here are just “a few” of the solutions we have in the cloud todayToday our cloud infrastructure supports more than 1 billion customers and 20 million businesses,…inclusive of properties like Windows Live, Hotmail, XBOX and a variety of others.We are continuing to increase our capacity putting more than $9.5 billion per year in research and development.
  • So no question, Microsoft is committed to leading with the future. We are “All In.”But be aware that our intention is to fully embrace the cloud in a way that fits the needs of all of our customers.Regardless of the size of your operations,…we are committed to ensuring you get the same familiar, intuitive experience,…and the same enterprise-grade capabilities whether you’re running something on your own servers,…in a partner datacenter,…or hosted by us in the cloud. Reflecting on the past two years, and on the feedback you’ve provided…I know that you’re looking for an advantage to help you capitalize on these market shifts…AND I  realize some of you are just starting to consider the cloud’s impact on your business. I’m here to tell you that we are committed to partnering with you through this period of generational change - today, tomorrow, and together.
  • Key Points:We have invested $2.3B in cloud infrastructure.There are more than 9000 Microsoft Partners how can host. Over 40% of all hosters do so on the Microsoft platform.Script:Multi-billion dollar datacenter investment700,000+ square foot Chicago and the 300,000+ square foot Dublin, Ireland data centersAmsterdam, Hong Kong, Japan, and Singapore planned$2.3B invested in cloud infrastructureGeo-replicated customer dataPublic and private cloud flexibility30,000 engineers working on cloud servicesMicrosoft cloud services provide the reliability and security you expect for your business: 99.9% uptime SLA, 24/7 support. Microsoft understands the needs of businesses with respect to security, data privacy, compliance and risk management, and identity and access control. Microsoft datacenters are ISO 27001:2005 accredited, with SAS 70 Type I and Type II attestations.Choose hosting by Microsoft or a Microsoft partner. There are more than 9000 Microsoft hosting providers and more than 40% of all hosting providers worldwide are hosting with Microsoft products.
  • We process up to 9.9 billion messages a day via WL MessengerWe have over 500 million active Windows Live IDsThe BPOS guys have a million paying users in 36 countries and regionsEven MS Update/Windows Update … operates at incredible scale - pushes out over a petabyte of updates every month to millions of servers and hundreds of millions of PCsEven back when we pushed out SP2 for Windows XP, over 250 million of those PCs were upgraded with WU – upgrading a desktop operating system is as incredibly sophisticated a cloud service as you will ever see, and we did it at massive scale (hundreds of millions)We’re not new at this…Microsoft sites, including MSN.com and Windows Live Services attract more than 600 million unique users worldwide each month and in 46 markets and 21 languagesMicrosoft sites captured nearly 15% of global internet minutes (up 43% from last year.) 70% of Microsoft’s time comes from Windows Live Messenger.Windows Live Hotmail: More than 369 million active accounts worldwide (Source: comScore WW November 2009), making it the world’s largest web-based email service and is used in nearly every country in the world.Windows Live Messenger:More than 314 million active accounts worldwide (Source: comScore WW November 2009); Customers send up to 9.9 billion messages a day with Windows Live Messenger. (Source: Microsoft internal data, as of October 2009), making it the #1 most used free instant messaging service in the world.
  • Key Points:No one has the breadth of cloud servicesOnly Microsoft has a the wide set of cloud services that complements on-premises softwareScript:In addition to our consumer-facing cloud services, Microsoft offers the most complete set of cloud-based solutions to meet your business needs including advertising, communications (email, telephony, meetings), collaboration (document storage, sharing, workflow), business applications (CRM, business productivity), storage, management and infrastructure services. And unique to Microsoft these sets of cloud services complement a full and rich set of on-premise software enabling often times to add cloud functionality to your existing software or move between cloud and on-premises systems.Click:And with BPOS we are seeing quite a bit of momentum of customers moving to the cloud.
  • We’re upon a historic moment in the world of technology and business – with advent of the cloudAs with any change, not overnight, it happens over time!!We believe in change that is thoughtful and meets the needs of our customers – preserving your existing investmentsAs with any shift, first smaller innovators start the process, and become early adopters of new paradigms.Very excited that SFDC – has been paving the way – and great to see them innovate and deliver some solid successAllows us to take that learning – do it at scale and do it right.You and I have been through this type of change before – …the graphical user interface,…the browser-based Internet.You don’t burn the steps once you walk through them, you learn from your experiences, and that’s what propels you forward.
  • Here are just “a few” of the solutions we have in the cloud today &lt;&lt;More #’s needed below – Japan specific better&gt;&gt;Today our cloud infrastructure supports more than 1 billion customers and 20 million businesses,…inclusive of properties like Windows Live, Hotmail, XBOX and a variety of others.We are continuing to increase our capacity putting more than $9.5 billion per year in research and development.We’re going to talk about this in more detail – but the one fact that I want you to take away….Been doing this awhile…As we think about how Microsoft is poised to take advantage of the shift to services going forward, let’s step back a minute and just set some context about where we are and where we’ve beenWe been doing business and delivering software through the cloud for over a decadeMost people are surprised to learn about where we’re leading…Our online properties (WL, MSN) see some 600 million unique users every monthThe Xbox guys pushed out some 5 petabytes of content over Xbox Live during the week of ChristmasWe process up to 9.9 billion messages a day via WL MessengerWe have over 500 million active Windows Live IDsThe BPOS guys have a million paying users in 36 countries and regionsEven MS Update/Windows Update … operates at incredible scale - pushes out over a petabyte of updates every month to millions of servers and hundreds of millions of PCsEven back when we pushed out SP2 for Windows XP, over 250 million of those PCs were upgraded with WU – upgrading a desktop operating system is as incredibly sophisticated a cloud service as you will ever see, and we did it at massive scale (hundreds of millions)We’re not new at this…Our breadth of experience spans 30 years w/consumers, over 20 years in the enterprise, and over a decade providing services in the cloudWhen these competencies, these muscles come together – our understanding of enterprise requirements combined w/our ability to scale delivery through the cloud, for example – you get things like MS Online services. The sum of our capabilities ends up greater than the partsOther guys trying to compensate for that via acquisitions – we wish them luckThis breadth of offering extends to our hundreds of thousands of partners as wellFor every $1 in revenue we make, they make $7 – that’s how we built the company – that continues in the cloudWe have more than 7,000 partners reselling BPOS, more than 100 partners join this community each weekWe have nearly 10,000 hosting partnersOur commitment to continuing this path is reflected through the investments we’re making, through the breadth of our offering across all these different businesses we’re in and the investment we’re makingWe’re evolving some of the most successful product franchises the software industry has ever seen – Windows and Office – to the cloud, and we’re not stopping there – our database business, our messaging and collab business – the list goes on and onNot taking this lightlyThis is how we’re going to grow the business – this is the future of MicrosoftNot just products, either – we believe our infrastructure/datacenter investments to be unmatched in the industry (put the onus on GOOG to refute?)700,000+ square foot Chicago and the 300,000+ square foot Dublin, Ireland data centersAmsterdam, Hong Kong, Japan, and Singapore: We announced (November 2009) that we have datacenter capacity in these regional locations//Microsoft sites, including MSN.com and Windows Live Services attract more than 600 million unique users worldwide each month and in 46 markets and 21 languagesMicrosoft sites captured nearly 15% of global internet minutes (up 43% from last year.) 70% of Microsoft’s time comes from Windows Live Messenger.Windows Live Hotmail: More than 369 million active accounts worldwide (Source: comScore WW November 2009), making it the world’s largest web-based email service and is used in nearly every country in the world.Windows Live Messenger:More than 314 million active accounts worldwide (Source: comScore WW November 2009); Customers send up to 9.9 billion messages a day with Windows Live Messenger. (Source: Microsoft internal data, as of October 2009), making it the #1 most used free instant messaging service in the world.
  • Microsoft is committed to leading the future. We are “All In.”But be aware that our intention is to fully embrace the cloud in a way that fits the needs of all of our customers.Regardless of the size of your operations,…we are committed to ensuring you get the same familiar, intuitive experience…and the same enterprise-grade capabilities whether you’re running something on your own servers,…in a partner datacenter,…or hosted by us in the cloud. Reflecting on the past two years, and on the feedback you’ve provided…I know that you’re looking for an advantage to help you capitalize on these market shifts…AND I  realize some of you are just starting to consider the cloud’s impact on your business. I’m here to tell you that we are committed to partnering with you through this period of generational change -
  • Key Points:The cloud can help save money, increase productivity and reduce management complexitiesThis can create new business opportunitiesScript:This ability to move things to the cloud, use the cloud for extra compute or storage or expose or share your services with others leads to some benefits:First, it offers a new set of economic opportunities. Gain better control over your money (New economics)from saving money by not having to run and maintain large datacenters yourselfin some cases moving to IT as a subscription so that you only pay for what you use, when you use itby giving you the opportunity to shift from capital expenses to operational expensesReduced management:No patching and maintenanceFaster deploymentRobust multi-layered securityReliability and fault-toleranceRedefining Productivity: by increasing access to information and applicationsby increasing collaboration because many of the tools they use are now connected togetherby helping your IT staff focus more on business and less on plumbing and hardware (no patching and maintenance, faster deployment, etc) quickly adapt to changing business needs New EconomicsReduced ManagementRedefining Productivity
  •   We have invested &gt; $2.3B in cloud infrastructure. (Approved to use, it is more than $2.3B)l  &gt; 9000 Microsoft Partners how can host our solutionsl  Multi-billion dollar datacenter investment – l  700,000+ SQ FT Chicago, 300,000+ SQ FT Dublin data centersl  Amsterdam, Hong Kong, Singapore and JAPAN (see updated – note that these DCs are already in use and can be publicly talked about as outlined below – on a high level only)l  Amsterdam, Hong Kong, Japan, and Singapore: We announced (November 2009) that we have datacenter capacity in these regional locations. However, we will not be providing additional information on these locations at this time. l  Chicago, Illinois: Went live on July 20, 2009. The completed Chicago datacenter will cover more than 700,000 square feet with critical power of 30 MW today, and 60 MW for future growth. Will use water-side economizers to improve cooling efficiency.l  Dublin, Ireland: Went live on July 1, 2009. The first phase is 303,000 square feet, with 5.4 MW today and a total 22 MW of critical power available in the future. Construction continues today. The facility utilizes outside air and air-side economizers to improve cooling efficiency. It’s projected to be 50% more efficient than traditionally built facilities and 80% of its power is generated from renewable sources.l  San Antonio, Texas: Opened Sept 08, approx 477K sqft, 27MW, uses recycled water for cooling. l  Quincy, WA: Opened April 07, approx 500K sqft, 27MW, uses hydro-electric power.   l  Microsoft cloud services provide the reliability and security you expect for your business: 99.9% uptime SLA, 24/7 support (correct/approved, see better way of stating these data points you can use these:).  l  99.9% uptime, $ backed SLA – 99.95%+ actual uptime l  SAS 70 and ISO 27001 certifications – Datacenter Infrastructure l  Pursuing FISMA certification today -- Datacenter Infrastructure
  • - Go thru WL Hotmail advantages briefly (on W3, not on W4 at this timeframe unfortunately…)- Open a “photo mail” item in HM inbox - Move to WL Photos and do slideshow - Take a photo by a WinMo device and upload it to WL Photos - Refresh WL Photos and see the photo added in slideshow - Show the photo in a digital photoframe device (w/ WL FrameIt) at the same time - Move to WL SkyDrive and introduce broad file sharing experience
  • Quickly deployed in just two months, Microsoft Dynamics CRM as a hosed service integrated dispersed customer data into one central location—a Japan firstWebsite: http://www.miike.co.jp/Solution: CRM solution as a hosted serviceProduct: Microsoft Dynamics CRMCorporate ProfileMiike Iron Works co. ltd. (founded in 1953) produces RPF (Refuse Paper and Plastic Fuel) and manufactures wood and plastic waste recycling plants. It offers waste recycling plants compatible with all the processes of crushing, grinding, sorting, drying, and granulating; provides turnkey services from design, production to construction and maintenance; aims to effectively exploit untapped resources; and contributes to building a recycling society.ChallengesAt Miike, customer information is dispersed across several existing systems and paper documents, and the company faced the issue that information sharing among the main office, branch offices, and sales office was too time-consuming. It had also become urgent to achieve accurate sales projections based on order entry data. To address these issues, e-System proposed a three-step solution based on Microsoft Dynamics CRM as a hosted service.What is Microsoft Dynamics CRM?Microsoft Dynamics CRM is a comprehensive customer-relationship management solution that helps companies gain the complete picture of customers from first contact to business negotiations and after-sales service. It improves business processes and helps find effective approaches to customers. The same familiar user interface of Microsoft Office products helps users unfamiliar with PCs operate intuitively and facilitates early adoption in the workplace. Why Hosted Microsoft Dynamics CRM was ChosenThe hosted service met Miike’s requirements to reduce initial investment and start with evaluation of the system on a trial basis with a small number of IDs (there had been cases where all key requirements were released in one long-term project packet presupposing numerous users from the start, but these had failed to achieve an effective CRM introduction). This kind of planning can lead to success, or even great success, but the cases of failure revealed a great gap between the users’ assumptions and reality once operations began, leading to a steady decline in use. The hosted service makes the best use of the monthly fee system, and enables the system to be introduced in a short time frame without imposing initial costs. A standard package can be installed within a month. Customers can quickly interact with the system to evaluate the functions that are useful and those that need to be added on. This confers the great benefit that accurate specifications that reflect the consumer feedback can be incorporated into the extension requirements for the next step before undertaking full-scale operation. e-System is a leading provider of Microsoft Dynamics CRM as a “hosted service”. With its entire technical prowess, e-System successfully completed speedy installation in the short time frame of around two months.Microsoft Dynamics CRM’s ScalabilityThis time Miike chose the hosted service, but it also takes into consideration the possibility of migrating to an on-premise model in the future, where its own system would be installed in-house. With Microsoft Dynamics CRM, it is possible to migrate the hosteNd system to the on-premise system depending on the situation.Comments from MiikeTwo Packages (Microsoft Dynamics CRM and Salesforce.com) emerged as candidates in the review process for customer management system deployment. Both packages met conditions and were considered as possibilities, but since Miike plans to retain its own system in the future it went with Microsoft Dynamics CRM, which can easily migrate from a hosted service deployment to an on-premise deployment. The three-step system integration process proposed by e-System also suited the company’s interest in performing a step-by-step evaluation of the system, initially with a small number of users and minimum cost. The result was that the system could be introduced in the short time frame of around two months, which Miike considers to have minimized installation costs and enabled early system evaluation. In the future, Miike plans to gather user feedback to shape the enhancements for phase two onward. TSUNAGU: A small/mid sized company with 53 employees that delivers recruitment consulting services specialized in temporary and part-time workers Overview of the solutionMainly used as Call center system with related business operation administrative functionalitiesUse Microsoft Dynamics CRM as a cloud service – currently available as partner hosted service.Rapid implementation – three month to go livePreviously the system used at the call center to receive applications (Salesforce.com) and the system for business operations (Microsoft Access) were separate. This imposed the burden of unnecessary duplication forcing the employees to re-input and compare data from different systems. Integrated 2 partly duplicated system.Reason to choose DynamicsWith no information system department and time constraints (3 month by go-live), they needed CRM as a hosting service not only used as Call center system but also flexibly customizable to use as business operation system. Only MS Dynamics could meet their requirementComprehensive functions and service from data center to consulting. User friendly look and feel for anybody(they say it’s very similar to MS Office)They can do small change by themselves without asking vendors, which is very fast and cost-effectiveBusiness Impact”It feels like depositing money in a bank. It is safer to deposit money in a company that is still more secure.”Reporting effort and time was extremely reducedEnhanced call center response capabilityEnhanced capacity to deal customer (job applicants) from 5,000 to 30,000KDDI One of the largest telecommunication company in Japan with about 17,000 employees.The news release was announced yesterday (May 11th) Overview of the solutionSFA system for 3,000 users of the corporate sales divisions. On-premises Dynamics CRM 4.0 that enables flexible integration with existing systems.to further enhance service quality to the customers as a solution provider delivering a one-stop FMC2 solution through building a fully equipped sales system. Reason to choose DynamicsBoth Cloud and On-Premise available as the same softwareFlexible customization and system managementBusiness ImpactVisualized business operation and reduced IT management costs by integrating all systems related with Sales, which enabled KDDI more scientific sales approachAutomated and digitalized Workflow for approval of tentative calculation, estimate and related administrative paper work. Improved speed and accuracy of the business and reduced paper work and papersImproved business process and operational excellence, Reinforced complianceFuture PlanPlanning to extend SFA to the customer care field as integrated real CRM system.Planning to extend users in overseas corporations by the end of June 2010.Upgrades to CRM 5.0 also considered Microsoft will keep supporting KDDI’s strategy from IT’s s
  • - Show an Excel file from WL SD (by Excel Web App)- Open the same file with Excel and compare fidelity- [Optional] Open the same file with Google Docs and compare fidelity- Import data to Excel from SQL Server and SQL Azure by consistent steps- Open OWA of Exchange Online and show basic functions- Open Outlook 2010 (connected to Exchange Online) and show client advantages incl. offline- Show a WinMo device (connected to Exchange Online) and introduce security advantage by Remote Wipe- Move to CRM folder in Outlook 2010 (connected to CRM Online) and emphasize usability advantage- [Optional] Show integration w/ Communications Online for obtaining real-time presence info of customers- Change a customer deal status on CRM Online thru Outlook (and the updated data gets fed to Excel ideally)
  • ARIGATO-GOZAIMASHITA.Microsoft waImamademoKorekaramo, Nihon no OkyakusamaniKomitto Shite Imasu.Meaning:Thank you.Microsoft is committed to Customers in Japan until now and in the future.
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  • On-Off = RyanShort running marketing campaign – Spin up CRM for a couple of monthsFinancial ModellingSpot pricing modelsGrowing Fast = ChrisScale Fast or Fail FastSpeed to provisionUnpredictable bursting – RyanMichael Jackson Fan Club siteCEO says something stupidIRD Audit timePredictable Bursting - ChrisTicket Sales
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  • Keynote, Intergen Dynamics Day '10

    1. 1. Welcome & Keynote<br />Simon Bright<br />27 May 2010<br />
    2. 2. Thank you<br />
    3. 3. Snapshot - 2nd Intergen Dynamics Day event<br />100 people registered<br />24 sessions over 1½ days<br />3 customers presenting<br />Kelly Smith – TEC<br />Mason Robinson – Port Nelson<br />Dave Kennett – Ashburton Trading Society<br />Strong support from Microsoft NZ <br />Strong support from our sponsors<br />Welcome & thank you<br />
    4. 4. Our customers<br />92% growth in the last twelve months<br />We support 96 Dynamics customers across AX, NAV and CRM<br />Expanded our services in Perth to include Dynamics<br />People<br />12 people added to the team – 52 dedicated Dynamics team<br />Dedicated ‘support’ offering strengthened <br />Our people continue to be recognised – MVP and SME<br />Innovation & recognition<br />First partner globally to be awarded the ‘Elite’ partner status for SharePoint<br />Continued to provide ‘new tech’ services to Microsoft Corp in Redmond…<br />Intergen: a year in review<br />
    5. 5. Keynote Demos<br />Office Backstage<br />Microsoft Azure (Cloud) projects<br />Azure APAC Training & NZ Bootcamps<br />Ticket Direct<br />SharePoint<br />SharePoint 2010 DeveloperHands On Labs<br />Dynamics CRM<br />CRM 5.0 Hands on Labs<br />Phone Co. demo<br />Some examples..<br />
    6. 6. New Dynamics product releases<br />CRM 5.0<br />NAV ‘7’<br />NAV ‘7’ Technology Adoption Program (TAP)<br />Candidates required to ‘take the journey with us’<br />Dynamics AX ‘6’<br />Office 2010 and SharePoint 2010<br />Windows Phone 7<br />Expanded offering for Business Productivity Online Suite [BPOS]<br />Azure ‘the Cloud’<br />What does the coming year hold?<br />
    7. 7. Microsoft’s Annual Global Customer Conference<br />9000+ attendees<br />400! sessions<br />Leverage your investment<br />Get up-to-date. <br />Network<br />Understand the Microsoft strategy and future plans<br />Week commencing April 11th 2011<br />Talk to us if you are interested – let’s plan now!<br />Convergence2011 – Atlanta, Georgia<br />
    8. 8.
    9. 9. Our Sponsors<br />
    10. 10. "There is a fundamental shift going on," Stephen Elop, president of Microsoft Business Division, told a group of analysts and journalists….. <br />….he strongly suggested that as part of the shift, Microsoft Dynamics will increasingly become less a discrete offering and more part of a diverse integrated package for users.<br />Setting the scene for the event…….<br />
    11. 11. Keynote<br />MistiLandtroop<br />Director, Small and Midmarket Solutions and Partners at Microsoft New Zealand Limited<br />27 May 2010<br />
    12. 12. Microsoft and the Cloud<br />Misti.Landtroop@Microsoft.com<br />Microsoft New Zealand Ltd<br />
    13. 13. At Microsoft, our mission and values are to help people and businesses throughout the world realize their full potential.<br />
    14. 14. INTERNET<br />mid ‘90s<br />CLIENT-SERVER<br />mid ‘80s<br />PCs & APPs<br />early ‘80s<br />
    15. 15. CLOUD <br />COMPUTING<br />
    16. 16.
    17. 17.
    18. 18. Cloud Infrastructure Investment<br />Northern Europe<br />North Central USA<br />Eastern Asia<br />Western Europe <br />South Central USA<br />Southeast Asia<br />
    19. 19. Consumer Cloud Services<br />9.9B Messages/Day on Windows Live Messenger<br />500 Million Active Windows Live IDs <br />314 Million Hotmail Accounts, the Worlds largest Web Email Service <br />600 Million Unique Users/Month captured on Microsoft Websites <br />Windows Update delivers new functionality at 1Pb/Month<br />NEWS & ENTERTAINMENT<br />SECURITY, MANAGEMENT & STORAGE<br />EMAIL, SOCIAL NETWORKING & COLLABORATION<br />SEARCH<br />
    20. 20. Commercial Cloud Services<br />40M Microsoft Online Services Users | 12K Partners<br />Over 500 government entities | Over 50% of the Fortune 500 | 80% of Top 20 Global Banks<br />BUSINESS APPS<br />COLLABORATION<br />STORAGE<br />PLATFORM<br />MANAGEMENT<br />PRODUCTIVITY<br />COMMUNICATIONS<br />
    21. 21.
    22. 22. Launched in NZ April 2009<br />
    23. 23. Announcing<br />Coming to New Zealand in 2010!<br />
    24. 24.
    25. 25. Title Slide (1 Min)<br />Nihon no Minasan, Ohayo Gozaimasu<br />Watashiwa Kirill Tatarinov desu<br />Good morning everybody in Japan. I’m KirillTatarinov.<br />Welcome – Thank you very much<br />It is a great honor to be speaking with you about the Cloud and how we can helping you embrace this exciting paradigm<br />I studied Japanese when I was in college….<<explain>><br />Microsoft is committed to helping you drive success in your business – we will always support you in the long term<br />Next: Microsoft Commitment to Japan<br />
    26. 26. Microsoft in Japan (2 Min)<br />Japan is one of Microsoft’s most important markets<br />We consider Japan a high potential growth market<br />We have been your trusted vendor in Japan for 25 years<br />We have >2000 Employees in Japan in 8 Local Offices<br />We have Financial Credibility and long term investment<br />Innovation is our number one priority<br />Strong Partner Ecosystem supports Japanese customers needs<br />Next: Microsoft Mission Statement<br />
    27. 27. Microsoft Mission Statement (1 Min)<br />Microsoft’s was founded on a mission to help people and businesses to realize their full potential<br />Going to talk to you today about how we do that in the context of the new transformation we are going to experience<br />The transformation to cloud computing<br />We’ve helped Japanese businesses with every technology transformation over the past 25 years – we will not stop!<br />Next: Transformation<br />
    28. 28. Transformation (2 Min)<br />We understand technology change and paradigm shifts<br />We have been through this with you many times – early 80s (PCs & Apps), mid 80s (Client/Server), mid 90s (Internet) <br />Explain….<br />Through these periods of change, we have learned what it takes to help our customers move forward<br />Help you in a way that preserves your investments and ensures your long term success – our commitment to YOU<br />The next transformation that we will undertake together is Cloud Computing<br />Next: Cloud Computing<br />
    29. 29. Cloud Computing (1 Min)<br />Cloud computing is a similar generational shift.<br />Cloud computing isn’t new for Microsoft. <br />We have almost 15 years of experience in cloud computing hosting some of the world’s largest cloud services.<br />Want to help you transform in a way that meets your needs, and preserves your existing investments<br />Been providing solutions for the cloud for a number of years now <br />Dedicated significant resources toward these products and services<br />Next: We’re not New to the Cloud<br />
    30. 30. Not New to the Cloud (2 Min)<br />Here are just a few examples of solutions that we provide today that are built for the cloud<br />We are not new to the Cloud – we are deeply invested<br />Our breadth of experience spans 30 years w/consumers, over 20 years in the enterprise, and a decade of cloud services<br />- We have over 30,000 engineers working on cloud services, 9000 Business Customers Using Microsoft Online Services<br />We will talk about these in detail throughout this session<br />The key message to you is that we are committed to the cloud…WE ARE ALL IN<br />Next: We’re All In<br />
    31. 31. We’re All In (1 Min)<br />When it comes to the cloud: We are all in<br />Our intention is to fully embrace the cloud in a way that fits the needs of all of our customers. <br />Regardless of the size of your operations,…<br />We are committed to ensuring you get the same familiar, intuitive experience…and same enterprise-grade capabilities<br />whether you’re running something on your own servers,…in a partner datacenter,…or hosted by us in the cloud.<br />Next: 5 Dimensions of the Cloud<br />
    32. 32. 5 Dimensions of the Cloud (3 Min)<br />Let’s talk about why we believe in the Cloud- why we are ALL IN: <br />creates opportunities and responsibilities<br />learns and helps you learn, decide and take action<br />enhances your social and professional interactions<br />empowers smarter devices<br />drives server advances that drive the cloud<br />The cloud help save money, increase productivity and reduce management complexities– this creates new opportunities:<br />Economics: Pay for what you use, Lower and predictable costs<br />Management: No patching, maintenance, Faster deployment, Robust multi layered security, Reliability and fault-tolerance, <br />Productivity: Latest software for users, Internet collaboration, Anywhere access, Instant self-provisioning <<So let’s talk about how Microsoft delivers on these values today….>><br />Next: Cloud Infrastructure Investment<br />
    33. 33. Cloud Infrastructure Investment (3 Min)<br />We have invested over $2.3B in cloud infrastructure.<br />Modern Data Center = Engineering Marvel <<visited..>><br />700,000+ SQ FT Chicago, 300,000+ SQ FT Dublin data centers<br />Datacenters in Amsterdam, Hong Kong, Singapore and JAPAN<br />Microsoft cloud services provide the reliability and security you expect for your business: 99.9% uptime SLA, 24/7 support. <br />We understand business needs: security, data privacy, compliance, risk management, identity, access control. <br />Investing heavily in enabling Cloud Computing Infrastructure<br />Next: Consumer Cloud Services<br />
    34. 34. Consumer Cloud Services (3 Min)<br />Microsoft started cloud transformation with cloud services for consumers<br />We are seeing consumer technologies find their way into business<br />We embrace consumer technologies to help both people and businesses<br /><<Give Examples from Slide + Highlight Evidence Points>><br />These experiences drive the foundation of Cloud Computing for commercial enterprises<br />Next: Demo – Consumer Cloud Services<br />
    35. 35. Demo – Consumer Cloud Services (5 Min)<br />Rather than have me talk amore about these experiences for consumers – let’s have a look at them<br />Let me invite Isogai-san, one of our Microsoft team members here in Japan on stage to show you some exciting demonstrations of how they actually work.<br />Isogai-san – please- the stage is yours…<br /><<Closing Remarks after Demo – Consumerization of IT>><br />Next: Cloud Impact on Business<br />
    36. 36. Commercial Cloud Services (4 Min)<br />Deliver full range of services on premise and in the cloud<br />From productivity to platform – and power of choice<br />Seamless Transition from On-Premise to Cloud<br /><<Explain each layer briefly + Evidence of Success>><br />>50% of the F500, 70% of top 10 global energy companies <br />65% Top 20 Global Telecoms, 80% Top 20 Pharmaceuticals<br />80% of Global banks <br />Committed to commercial cloud services, enabling choice, helping customers choose best of them for specific needs<br />Next: Windows Azure<br />
    37. 37. Windows Azure (2 Min)<br />The Cloud requires a whole new breed of Server<br />That Server is Windows Azure – a true cloud server<br />Brand new – built for cloud computing<br />Elastic Architecture – complete scale out capabilities<br />Unprecedented connectivity to on-premise solutions enabling transformation at every level<br />Familiar development tools to build applications – no new skills needed (Visual Studio, Expression Studio)<br />Next: Japanese Windows Azure Customers<br />
    38. 38. Windows Azure Customers (1 Min)<br />Here are just a few examples of Windows Azure success in Japan<br />World renowned customers<br />Let me highlight one example…<br />Next: Live Customer – Takara Printing<br />
    39. 39. Takara Printing – Live Customer Testimonial (5)<br />Rather than hear from me let me call on one of our successful Windows Azure Customers<br />A company called Takara Printing – a leader in disclosure services for businesses<br />Mr. Okabe from Takara Printing who is here to day to talk about how Takara, actively utilized Windows Azure and what their experiences were<br />Please, Okabe-san, the floor is yours.<br /><<Okabe-San Speaks for some time (5 Mins)>><br />Next: BPOS and Live@Edu<br />
    40. 40. BPOS (2 Min)<br />Let’s talk about the cloud in the context of communications and collaboration<br />Exchange Online, SharePoint Online, OCS Online, and Live Meeting are also our strong commitment to cloud<br />These services provide real enterprise ready groupware capabilities at very low costs, enabled by the huge scale merit of worldwide datacenter operations<br />Some of you might be unfamiliar with Live@edu, but it’s a free of charge offering of Exchange-based cloud groupware for educational institutes, which also is growing drastically<br />Next: Japanese BPOS Customers <br />
    41. 41. BPOS & Live@Edu Japanese Customers (1M)<br />Here are just a few numbers of the success of these solutions in Japan<br />Over 250,000 End Users<br />Over 250 Partners actively delivering solutions<br />Great momentum and we expect to see these numbers rise<br />Speaking of Partners, Let’s hear from one of our successful partners<br />Next: BPOS Partner Testimonial Hitachi Systems<br />
    42. 42. BPOS Partner Testimonial – Hitachi Systems (5)<br />Let’s hear from one of our successful Exchange Online Partners<br />A company called Hitachi Systems – a well-known player in enterprise system integration, and who helped many of our customers embrace MSFT Cloud Offerings<br />Mr. Sakaguchi from Hitachi Systems who is here to day to talk about how their customer utilized Exchange Online and how their business is expected to grow with cloud<br />Please, Sakaguchi-san, the floor is yours.<br /><<Sakaguchi-San Speaks for some time (5 Mins)>><br />Next: Microsoft Dynamics CRM<br />
    43. 43. Microsoft Dynamics CRM (2 Min)<br />The most modern CRM Solution on the market today<br />Same code base runs on premise, in the cloud, or partner hosted – with full fidelity and compatibility – power of choice<br />One of the fastest growing businesses at Microsoft:<br />Over 1.1M Users, 22K Customers!<br />Grew 40% in FY09 Alone!<br />CRM was first released to Japan in 2006<br />Next: Japanese CRM Customers <br />
    44. 44. Japanese CRM Customers (1 Min)<br />Today we are proud to have many businesses who successfully implemented Dynamics CRM<br />Just a few examples of Japanese customers who have been successful with Dynamics CRM<br />Let me highlight a couple of customers in more detail…<br />Next: CRM Customer Case Study (Miike)<br />
    45. 45. CRM Customer Case Studies (4 Min)<br />Miike (Meeeke) – produce paper/plastic recycling plants to better society<br />Needed hosted system to keep costs low and evaluate/trial<br />Looked at both SFDC and Dynamics CRM<br />Chose Dynamics CRM as hosted first, because wanted possibility of having it on premise in the future for an in-house management<br />Tsunagu Solutions – deliver recruitment services to businesses<br />SFDCcustomer but needed both call center and business operations<br />Partner hosted Dynamics CRM; liked familiar interface + customization<br />Increased customer capacity from 5K to 30K customers<br />KDDI –one of the largest telecoms in Japan – 17K Employees<br />Needed Flexible CRM SFA System for 3000 users – currently on premise<br />Chose Dynamics: Flexibility, Customization, & Power of Choice (cloud)<br />Next: Demo – Business Cloud Services<br />
    46. 46. Demo – Business Cloud Services (8 Min)<br />To illustrate the seamless experiences we enable for business in the cloud<br />Let me again invite Isogai-san on stage to show you our next technology demonstration<br />Isogai-san – please- the stage is yours…<br /><<Closing Remarks after Demo – Consumer Experiences Translated to Business Experiences>><br />Last Part of Demo: Lead into CRM Online Announcement<br />Next: Announcing CRM Online Coming to Japan<br />
    47. 47. Announcing: CRM Online Coming to Japan (2)<br />The last part of the demo you saw showcased our CRM Online solution – this Microsoft Dynamics CRM – in the cloud<br />Proud to announce availability in Japan by CY 2010<br />Local Language, Local Partners, built on 25 years of experience in Japan<br />Been thoughtful about what it takes to deliver it right – <br />We want to make this one of our first markets to deliver<br />Want to invite those of you that have experienced cloud computing in Japan to take advantage of special opportunity <br />Experience this powerful cloud solution with all of us<br />Next: We’re All In<br />
    48. 48. Closing (1 Min)<br />We are committed to your success, we are there long term <br />When it comes to cloud we are all in as your trusted vendor<br />We have a BIG CLOUD: Azure, SP, Exchange, CRM, Bing etc..<br />We are focused on your business needs- helping you make the transition in a way that preserves your investment<br />ARIGATO-GOZAIMASHITA.<br />Microsoft waImamademoKorekaramo, <br />Nihon no OkyakusamaniKomittoShteImas<br />Thank you very much, please enjoy the conference<br />END<br />
    49. 49. The Business Of The Cloud<br />Chris JT Auld<br />Ryan CrawCour<br />1 March 2010<br />
    50. 50. Allocated IT-capacities<br />Load Forecast<br />Not Enough Power<br />= <br />Grumpy Customers& Grumpy CEO<br />Too Much Power=Grumpy CFO<br />IT CAPACITY<br />ActualLoad<br />TIME<br />
    51. 51. A Big Yellow Knob!<br />
    52. 52. Load Forecast<br />No screaming customers<br />=<br />Quiet CEO Golf Days<br />Capacity on Demand<br />IT CAPACITY<br />No capital laying idle<br />=Happy CFO<br />Knob goes up...<br />And...<br />down<br />Lower Capex<br />ActualLoad<br />Time<br />
    53. 53. vs<br />
    54. 54. Two Types of Cloud Stuff<br />Cloud Applications<br />Cloud Platforms<br />Software as a Service<br />Someone else builds it<br />You rock up with your credit card<br />Set the knob to how much you want<br />Use the service, paying for what you use<br />E.g. Email/BPOS, CRM Online, Online Payroll, What Xero sells you<br />Platform as a Service<br />You build an app<br />You stick it in someone’s giant data centre<br />They feed and water it<br />Set the knob to how much power you need<br />E.g. Online ticketing, Technical computing/analysis, modellingWhat Xero would buy themselves<br />
    55. 55. “Growing Fast“ <br />“On and Off “ <br />Inactivity<br />Period <br />Compute <br />Compute <br />Average Usage<br />Usage<br />Average<br />Time <br />Time <br />On and off workloads (e.g. batch job)<br />Over provisioned capacity is wasted <br />Time to market can be cumbersome<br />E.g. Financial batch processing <br />Successful services needs to grow/scale <br />Keeping up w/growth is big IT challenge <br />Complex lead time for deployment<br />E.g. Scale fast or Fail fast startups<br />“Unpredictable Bursting“ <br />“Predictable Bursting“ <br />Compute <br />Compute <br />Average Usage <br />Average Usage <br />Time <br />Time <br />Unexpected/unplanned peak in demand <br />Sudden spike impacts performance <br />Can’t over provision for extreme cases<br />E.g. Sudden news events <br />Services with micro seasonality trends <br />Peaks due to periodic increased demand<br />IT complexity and wasted capacity <br />E.g. Online ticketing <br />
    56. 56. DEDICATED CLOUD<br />PUBLIC CLOUD<br />Secure CloudFederation<br />ENTERPRISE<br /> PRIVATE CLOUD<br />INTERNAL IT<br />
    57. 57. Dark Clouds<br />
    58. 58.
    59. 59. How Secure Is Your Data Centre?<br />+<br />+<br />
    60. 60. Data Sovereignty<br />
    61. 61. Dynamics In The Cloud<br />
    62. 62. 2 column comparison list<br />CRM Online<br />SaaS Based Offering<br />Limited Availability Outside USA<br />Cannot run custom code<br />CRM “5” Online<br />Big focus on the Cloud<br />Can’t say much more yet…..<br />
    63. 63. 2 column comparison list<br />CRM and ERP SPLA Licensed<br />SaaS Based Offering hosted by Intergen<br />Per seat, per month pricing<br />No cost for Internet connector licenses<br />
    64. 64. Low Hanging Fruit<br />
    65. 65. Office Communications Online<br />Email?<br />Worried about email. Use BPOS.<br />Dynamics CRM OnlineTalk to us in 60 Days<br />Identify peaking workloads. Does is justify migration cost?<br />Trial the Cloud during short run campaigns<br />
    66. 66. Useful graphical elements<br />
    67. 67. Useful graphical elements<br />We’d like to blog in the company – how?<br />Simple, powerful collaboration is going to be vital in our business if we’re to continue to grow<br />We need our partners to create and have access to pieces of our information<br />Create applications for your own unique requirements<br />Is there a powerful web platform that integrates with my Microsoft development tools?<br />Improve engagement and connection with customers<br />
    68. 68. Questions<br />
    69. 69. Thank you<br />
    70. 70. The Agenda for each stream is on the document you were provided when you registered<br />Other opportunities to learn & engage<br />Meet with our team and the Microsoft team<br />Meet with our sponsors – their meeting rooms are clearly marked<br />Engage with your peers – this is an opportunity to share learnings<br />If you need help, go to the information area<br />Please complete the evaluation forms and leave them with us at the end of the day<br />All presentations will be available on our website within the next week<br />Agenda and format for the day<br />
    71. 71. Recent change in GST: <br />Intergen are working with Microsoft to formulate a strategy for all customers<br />Issue is in respect of time based GST change <br />Has been addressed for other countries (Portugal)<br />This strategy will be communicated in the coming weeks<br />Come and hear about the impacts for your business<br />PwC will be covering ‘What to consider’ session over drinks this evening at 5.30pm<br />Hot off the press…<br />
    72. 72. Your next session starts at 11am<br />

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