How to create, develop and evolve a social media presence to increase collaboration, drive awareness and improve customer loyalty.
Understand how online communities can revolutionise the way in which you connect with your intended audience; and see how you can help your ‘audience’ participate in a meaningful conversation, designed to drive awareness and improve loyalty.
If you want to advance your marketing and customer service strategies, bringing them into the 21st century, then creating and fostering an online community can be the most powerful – not to mention the most cost effective – marketing tool available to you.
Presented by EPiServer expert Andreas Stjernström, this presentation provides an introduction to online community development, targeted at:
- Organisations that are currently creating or looking to create or sponsor an online community
- Agencies that want to offer their customers options for taking advantage of social media
- Marketers and communicators who are looking for new ways to communicate their organisation’s value proposition