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Facts & Figures: New Consumer Behaviors

by on Aug 26, 2010

  • 11,057 views

A profile of the multi-channel shopper reveals a largely untapped opportunity for stores to engage today’s customers by living up to their high expectations for a seamless brand experience. ...

A profile of the multi-channel shopper reveals a largely untapped opportunity for stores to engage today’s customers by living up to their high expectations for a seamless brand experience. Shoppers want the shopping experience to be connected and personal—a reflection of how they live and use digital. A supplement to Interbrand Design Forum's 2010 State of the Industry Report.

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Facts & Figures: New Consumer Behaviors Facts & Figures: New Consumer Behaviors Presentation Transcript