IGT Software Testing Services

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Business critical applications targeted towards the travel corporations have increased in both complexity & functionality. Any glitch in such critical applications directly affects business …

Business critical applications targeted towards the travel corporations have increased in both complexity & functionality. Any glitch in such critical applications directly affects business transactions & productivity. Hence, efficient & effective testing is critical for successful deployment of any software application.

Software testing involves verification and validation of a software application or program.The process has two main man goals: verification & validation.

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  • 1. IGT Testing Services INTERGLOBE TECHNOLOGIES We Understand Travel Business The Way You DoHolistic Quality Assurance in Action
  • 2. IGT Testing ServicesIGT has been providing end to end testing solutions toour customers since 2006. We work with our customersto ensure high quality and quicker time-to-market fortheir software solutions. Our solutions are tailored tomeet customer specific needs and are focused ondelivering testing services within budget and schedule.We specialize in providing a holistic approach totesting by addressing various testing needs such asfunctional testing, non-functional and regressiontesting.IGT believes in ensuring a right mix of domain andtechnical expertise to provide a complete testingsolution.Key highlights of IGT’s Testing Solutions:• Pool of ISQTB certified testing professionals• 200+ person years of experience in Testing• Expertise in Test Automation and Performance Testing• Providing end-to-end SLA based managed testing solutions.• Expertise in testing applications from legacy systems, client-server applications and web applications• Cost effectiveness with Global Delivery ModelRange of Testing Services Provided• Testing process consulting and implementation• Implementing state-of-the-art Test Automation Frameworks• Implementing comprehensive Performance Testing solutionsIGT has matured as an organization to cater to independent testing services for largeenterprises with complex IT setups. Test labs and Competency Center for testing atOrganization Level brings in continuous improvements in processes and results in improvedbusiness efficiency for the customer IGT has the largest pool of Travel Domain testers in India which are ISTQB, STEB, and IATA Certified © Copyright 2010 InterGlobe Technologies
  • 3. IGT Testing FrameworkOur testing framework addresses the completespectrum of testing needs from functional, non-functional and regression testing. The test suitestake inputs from both business specific informationand the technical architecture to design anappropriate test suite specific to the softwaresolution. Testing Framework Functional Non- Functional Regression Testing Testing Testing •Requirement Analysis •Performance •Identification of •Test Planning •Usability regression candidates •Test Design •Security •Executive regression •Test Preparation •System Health Check test •Test Execution •Manual/ Automated •Defect Management Test Suites Technical Business Process Manual Test Automated Performance Architecture Flow Suite Test Suite Test Suite Test Strategy, Planning & Controlling Knowledge Management Best PracticeBUSINESS VALUE• Continuous test process improvement by conducting research in test maturity models, testing tools and techniques for cutting-edge technologies ensuring software quality assurance for IGT’s customers• Holistic approach to testing services through a powerful blend of skilled resources, technology competencies, alliances, and functional skills, thereby enabling client organizations to improve stability of business critical applications• Service-level based solutions catering to clients’ varied testing needs © Copyright 2010 InterGlobe Technologies
  • 4. Solution at a Glance Technology Spectrum IGT provides Testing services covering diverse technology areas like: • Java, J2EE/JEE • Power Builder • Microsoft (.Net , VB, ASP) • XML/Web Services • Mainframes (TPF, VS, Cobol) • Database level testing • ERPApproach to Test AutomationIGT’s approach to test automation is a continuous process starting from identifying candidatesfor automation to continuous upgrading of the test suite.IGT has helped customers realize a quick ROI on test automation efforts by utilizing standardframeworks, re-usable components and an easy-to-maintain principle for automation. Analyze Candidates for Automation Automation Suite Automation Execution and Framework Analysis of Result Implementation Automation Script Creation of Driver Integration and Script Testing And Driver Sheet Automation Script Automation Test Reviews and Data and Script validation Creation © Copyright 2010 InterGlobe Technologies
  • 5. Approach to Performance TestingAn application’s performance can be affected at variouscomponents. Our performance testing approach caters toassessing the performance of an application from allaspects.Performance testing gives an opportunity for judging thebest environment to satisfy end user requirement. Bymeans of performance testing we can gain insight on thestandard load and volume that the application can supportwith predefined hardware architecture.With the help of performance engineering we can definethe stress level of an application and ideal hardwarerequired in a production environment Hardware Drill Down Upgrade to Code Level Hardware Application Network Tuning Tuning Architecture Issues Operating Database System Tuning Tuning Load Balancing & SQL Tuning Distributions © Copyright 2010 InterGlobe Technologies
  • 6. Global Delivery Model Global Delivery Model uses common methods, processes and tools, supported by a unified governance model Protocols/ Mechanisms For:Mutually Agreed Expectations • Decision-making &•Collaborative mindset Communication•Regular relationship audits • Conflict-avoidance & escalations Operations/ ContractMulti-level, Aligned Administration GloballyTouch points Standard Delivery Process•Joint committees and •Assets management teams at •Methodology each appropriate level •Skills•Clear roles and responsibilities •Tools Metrics Business Benefits Key Differentiators Tested high-volume and high-performance Synergy among travel website product to ensure business Collaboration Development, BA & statistics of QA Teams Around 40,000 bookings made in a month Approx. 1,000,000 hits received per day Cross Utilization of With the help of Performance Engineering Resources from Client has upgraded their production Cross Utilization functional domains environment in terms of physical for better architecture for the application. productivity Induction Manual for Knowledge novice Testers & Achieving annual cost savings for customers Run Books for Management in terms of reduced test cycle time. Testing Teams No manual interaction for creating test Reusable test data, resulting in faster turnaround of test artifacts, results. Accelerators frameworks across Improved productivity: applications • Automation testing has reduced dependency on manual testers by 60-70% Test Requirements of validations, helping them focus on Traceability Matrix Processes created to ensure verification of other functional areas complete coverage Benefits realized to customers with our Automated Regression testing framework: Causal Analysis of • Reduction of total person days effort in UAT defects/ Measuring Test Fallbacks to take every regression release. Effectiveness • Cost savings of 15-20% realized month on defect prevention month measures © Copyright 2010 InterGlobe Technologies
  • 7. Global Services 100 annual ranking of IT and BPO service companies (InterGlobe Technologies) GS100 – 2010, 2009 Rising Stars Category Global Outsourcing 100 service providers list (InterGlobe Technologies) IAOP – 2010, 2009 Top 50 Best Places to Work in India 3 years in a row (InterGlobe Enterprises) Great Place to Work Institute, USA – 2010, 2009, 2008 Black Book Ranked 2nd Travel BPO Outsourcing and Ranked 3rd Travel IT Outsourcing of (InterGlobe Technologies) Outsourcing Global Black Book of Outsourcing - 2009 Fast 50 India and Fast 500 Asia Pacific (InterGlobe Technologies) Deloitte Technology – 2009, 2008, 2007, 2006 Top 15 Exciting Emerging Companies to Work for (InterGlobe Technologies) NASSCOM – 2008 Americas | Europe | Africa | Middle East | Asia | Oceania InterGlobe Technologies (IGT) is a leading BPO & IT Services provider committed to delivering innovation and business excellence across the entire spectrum of the travel, transportation and hospitality domain. Ranked amongst the World’s Top 3 Travel Technology Solutions providers, the company offers integrated Application Development and Maintenance, Call Center Services, Back Office Services, Consulting Services and Solution Frameworks to the travel industry worldwide.Corporate Headquarters:2nd floor, InfoTech Centre, Milestone14/2, Old Delhi GurgaonRoad, Dhundahera, Gurgaon -122016, Haryana, IndiaPhone : + 91 (0) 124 458 7000Fax : + 91 (0) 124 458 7198Email : mktg@interglobetechnologies.comWebsite : www.interglobetechnologies.com © Copyright 2010 InterGlobe Technologies