Writing with a Distributed Team
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Writing with a Distributed Team

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    Writing with a Distributed Team Writing with a Distributed Team Presentation Transcript

    • Writing With aDistributed Team@lauracreekmore
    • I call bullshit.
    • Exercise 1
    • Photo by http://www.flickr.com/photos/sa-venues/e dream
    • Reality http://www.flickr.com/photos/familymwr/
    • http://www.flickr.com/photos/pfm/Reality
    • What we want
    • What we want Managing  flexibility
    • http://www.flickr.com/photos/polandeze/Communication
    • Shared understandingShared understanding http://www.flickr.com/photos/myndemayfield/
    • http://www.flickr.com/photos/skistz/
    • http://www.flickr.com/photos/pfm/Love the one you’re with
    • IM
    • Chat rooms
    • File sharing
    • Email
    • Web meetings
    • Shared calendar
    • Project management
    • When and howto break the rules
    • Emergency planning
    • Emergency planning Agreement  on  emergency
    • Emergency planning Agreement  on  emergency Contact  info  for  everyone
    • Emergency planning Agreement  on  emergency Contact  info  for  everyone Designate  on-­‐duty
    • Emergency planning Agreement  on  emergency Contact  info  for  everyone Designate  on-­‐duty Good  Samaritan  rules
    • Emergency planning Agreement  on  emergency Contact  info  for  everyone Designate  on-­‐duty Good  Samaritan  rules
    • What we wantManaging  flexibility Shared  ownership
    • Pre-Mortems
    • Culture
    • Planning
    • What we wantManaging  flexibilityShared  ownership Accountability
    • But not CYA
    • Mutual responsibility
    • Build the Checklist
    • Common ideas
    • Style guide
    • Simple:  Pick  one
    • Simple:  Pick  oneMore:  Industry-­‐specific  usage
    • Simple:  Pick  oneMore:  Industry-­‐specific  usageCustomize:  Org-­‐specific  info
    • hBp://styleguide.yahoo.com
    • http://www.flickr.com/photos/rosenfeldmedia/
    • We  believe  in  excellence.
    • funny comfortingserious hopefulreserved timelyinnovative honestconsistent conservativehelpful kindsnarky robustirreverent lively
    • Showing voice and tone:Examples!
    • E|Spaces  attracts  entrepreneurs,  businesses  and  freelancers  who  need  to  create  a  professional  image  and  focus  in  their  work.  We  promote  learning  and  collegiality.
    • We  say...Join  today.
    • We  say...Join  today.We  don’t  say...E|Spaces  is  the  hottest  spot  in   town.  Join  up!  [too  slangy]
    • We  say...Join  today.We  don’t  say...E|Spaces  is  the  hottest  spot  in   town.  Join  up!  [too  slangy]We  say...E|Spaces  means  top-­‐notch  speakers   and  networking.
    • We  say...Join  today.We  don’t  say...E|Spaces  is  the  hottest  spot  in   town.  Join  up!  [too  slangy]We  say...E|Spaces  means  top-­‐notch  speakers   and  networking.We  don’t  say...E|Spaces  members  find  that   the  networking  and  speakers  are  beyond   compare.  [too  stilted,  passive]
    • Internet  or  internet?
    • Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??
    • Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??members,  customers,  E|Spacers?  
    • Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??members,  customers,  E|Spacers?  615.500.4131,  615-­‐500-­‐4131,   (615)  500-­‐4131?  What  about  the  1-­‐  ?
    • Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??members,  customers,  E|Spacers?  615.500.4131,  615-­‐500-­‐4131,   (615)  500-­‐4131?  What  about  the  1-­‐  ?Should  we  call  out  time  zone  in  copy?
    • Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??members,  customers,  E|Spacers?  615.500.4131,  615-­‐500-­‐4131,   (615)  500-­‐4131?  What  about  the  1-­‐  ?Should  we  call  out  time  zone  in  copy?Should  we  mention  that  prices  are  in  USD?  
    • Grammar, punctuationSpellingTerminologyPolicyLook & feel
    • What we wantManaging  flexibilityShared  ownershipAccountability Sustainability
    • Diversity
    • “While  homogenous  groups  feel  more  confident  in  their  performance  and  group  interacNons,  the  diverse  groups  are  more  successful  in  compleNng  their  tasks.” —Bunkhuon Chhun, writing about the research of Katherine W. Phillips, Katie A. Liljenquist and Margaret A. Neale
    • Post-Mortems
    • Show and Tell
    • What we wantManaging  flexibilityShared  ownershipAccountabilitySustainability
    • What we want ?Managing  flexibilityShared  ownershipAccountabilitySustainability
    • Laura CreekmorehUp://creekcontent.comlaura@creekcontent.com  @lauracreekmore