How Librarians Turn Intelligence Skills into Industry Insight

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How Librarians Turn Intelligence Skills into Industry Insight

  1. 1. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by How Librarians Turn Intelligence Skills into Industry Insight A Complimentary Webinar from Aurora WDC 12:00 Noon Eastern /// Wednesday 28 May 2014 ~ featuring ~ Jill Strand Arik Johnson
  2. 2. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Jill Strand Jill Strand is the Director of Knowledge Management at Maslon Edelman Borman Brand LLP, a midsize law firm in Minneapolis MN. Prior to that she was a Research Librarian for Faegre & Benson and started a library for a division of Target Corporation. She earned her MLIS from Dominican University / College of St. Catherine and B.S. in Journalism from the Honors Tutorial College at Ohio University. Jill has been an active member of the Special Libraries Association since 2002, was elected as a Fellow in 2010 and now serves on the Board as President-Elect. The Intelligence Collaborative is the online learning and networking community powered by Aurora WDC, our clients, partners and other friends and dedicated to exploring how to apply intelligence methods to solve real- world business problems. Apply for a free 30-day trial membership at http://IntelCollab.com or learn more about Aurora at http://AuroraWDC.com – see you next time!
  3. 3. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by α Use the Questions pane on your GoToWebinar control panel and all questions will be answered in the second half of the hour. α You are welcome to tweet any comments on Twitter where we are monitoring the hashtag #IntelCollab or eavesdrop via http://tweetchat.com/room/IntelCollab α Slides will be available after the webinar for embedding and sharing via http://slideshare.net/IntelCollab α To view the recording and download the PPT file, please register for a trial membership at http://IntelCollab.com. Questions, Commentary & Content
  4. 4. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Agenda ► Evolution of information professionals ► Competencies, skill sets & trends ► How SLA supports our evolution ► Summary, Q&A and Discussion
  5. 5. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Information Professional Evolution ► From inward-looking technical experts .. ► Technical experts ► Inward looking & reactive ► Gathering ► Provide information to others ► Work in a silo ► Unclear metrics ► Only work within comfort zone Source: FT/SLA survey 2013 ► To client-centric decision enablers .. ► Multi-skilled ► Proactive outward view ► Distilling & validating ► Coach others to self-serve ► Integrated within organisation ► Clear metrics linked to strategy ► Happy to work outside comfort zone
  6. 6. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by SLA Competencies Then & Now ► 2003 ► Managing information organizations ► Managing information resources ► Managing information services ► Applying information tools & technologies ► Core and personal competencies ► 2014 ► Creating & maintaining collaborative relationships ► Managing information services & resources ► Understanding & applying information tools & technologies ► Personal competencies & values
  7. 7. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by IFLA Trends Report  Greater access to info through new technologies  Online education is ‘democratising’ learning  Data protection & privacy being redefined  Hype-connected societies will empower new voices & groups  New technologies will transform global information economy Source: IFLA Trend Report: Riding the Waves or Caught in the Tide 2013
  8. 8. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by SLA / FT Survey: Top 5 Challenges Viewed by Us & Them ► Knowledge providers ► Everything is on the internet ► Demonstrating value ► Budget/financial constraints ► Cost of access to info ► Lack of understanding of colleagues/other depts ► Executives ► Information overload ► Filtering/sifting through information found ► Relevancy of information ► Up to date/most recent information ► Speed & timeliness of information
  9. 9. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Putting a Value on Priceless ► Independent assessment of ROI of special libraries in Australia ► Findings: ROI of $5.43 for every $1 invested ► Conservative estimate – doesn’t include: ► Improved quality of search results from info pros ► Savings in negotiating deals with info vendors https://www.alia.org.au/sites/default/files/documents/adv ocacy/ALIA-Return-on-Investment-Specials.pdf
  10. 10. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Putting a Value on Priceless: Value ►Manage a dynamic, authoritative collection of print and e-resources ►Negotiate with vendors to achieve best value ►Ensure copyright compliance https://www.alia.org.au/sites/default/files/documents/adv ocacy/ALIA-Return-on-Investment-Specials.pdf
  11. 11. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Putting a Value on Priceless: Unique Skills ►Fast, current and comprehensive search results ►Training to enable end-users to search efficiently ►Filtered, evaluated search results ►Relevant, tailored and current information
  12. 12. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by What Makes Us Unique? ►Engage with reference interview ►Knowledge Cataloging ►Innovation Junkies ►Strategic Thinking & Analysis ►Leveraging Internal Knowledge
  13. 13. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Concrete Examples of Our Uniqueness ►Curated industry insights ►Analyze and summarize ►Experts on delivery mediums & mobility ►Partners through Embedded Librarianship
  14. 14. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by What Makes You Unique? What special skills do you offer?
  15. 15. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Where SLA Fits In ► Communicate your value ► Understand the drivers ► Manage the process ► New opportunities to enhance skill set ► Volunteer beyond your comfort zone
  16. 16. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by How Might You Re-Shape SLA?
  17. 17. The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by Jill Strand The Intelligence Collaborative is the online learning and networking community powered by Aurora WDC, our clients, partners and other friends and dedicated to exploring how to apply intelligence methods to solve real- world business problems. Apply for a free 30-day trial membership at http://IntelCollab.com or learn more about Aurora at http://AuroraWDC.com – see you next time! Thank you! Now how about a little Q&A? Email: jillstrand@gmail.com

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