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Municipal Information Guide for inmigrants (Badajoz, Spain)
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Municipal Information Guide for inmigrants (Badajoz, Spain)


The Municipal Information Guide for Inmigrants is instended as a practical tool for foreign nationals already residing in the city, those who have recently arrived, and the native population (general …

The Municipal Information Guide for Inmigrants is instended as a practical tool for foreign nationals already residing in the city, those who have recently arrived, and the native population (general population employers and professionals).

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  • 1. La presente guía se encuentra en diferentes idiomas(inglés, árabe y portugués) y será actualizada anualmente en la página
  • 2. PRÓLOGO • e do not often encounter something that is necessary because it is use-W ful. In the times in which we live, some needs are established based on opportunity, aesthetics and political correctness. Usefulness, the firstmajor objective of any enterprise, project, initiative or challenge, is not alwaysconsidered. Usefulness. Something that serves a purpose. Something that servesa purpose for our benefit. Although it may seem repetitive, messages often re-quire repetition to be clear, persuasive and convincing. Thus, in your hands, youhold a tool that is both necessary and useful. Necessary, since the target popula-tion group continues to grow larger, more heterogeneous and more complex. Use-ful, since it is not just a tool or manual; it is a guide containing applicable, up todate, and (as I mentioned above) useful information. A guide designed to assistboth those who have recently arrived and those who have been living among usfor some time. A guide designed to orient, lead, illustrate and lay out steps for im-migrants wishing to make their way in our community. Once the desire to integrateis expressed, our community also becomes their community.Although I have not yet mentioned it, I have hinted at it. In your hands, you holdthe Municipal Information Guide for Immigrants. I would now like to go over theseterms. First, as I mentioned above, it is a guide. Although it is a book, it is not justany book. This book includes information regarding current legislation, immigrantrights and obligations, key questions relating to initiation and integration withinthe local community, legal terms, available municipal services and public institu-tions, information of interest, internet pages, and useful telephone numbers; andmost important in my view, information regarding non-profit entities, associations,
  • 3. organisations, and civil societies which offer assistance and work with immigrantsfree of charge to aid integration. Second, it is a Municipal Guide, prepared and pu-blished by the Municipal Institute of Social Services (i.e., the City Council (Ayun-tamiento) of Badajoz) as a sign of our commitment, solidarity and dedication toimmigrants. The City Hall (Ayuntamiento) is the house of the people and welco-mes everyone. Here, all are equal and possess the same rights and obligations.The primary message offered by the First local institution is as follows: we are al-ways available to assist you. Third, this is a Municipal Information Guide. In otherwords, it is an instruction manual specifically for starting out, since new startscan be complicated and challenging. It is one of the many gateways through whichan immigrant must cross. It is the first of many steps. Our objective is to ensurethat this first step is as comfortable, clear, and easy as possible. Lastly, althoughthis guide is intended for immigrants, others already here may also find this guideuseful, regardless of whether or not they are immigrants. Additionally, it is a usefulguide to keep within reach in case the opportunity arises to work together in si-milar circumstances.I hope that this specific and dynamic guide serves as a contribution to those thatchoose to start a better life in Badjoz. Miguel A. Celdrán Matute Mayor of Badajoz
  • 4. he 1st Municipal Plan for Immigrant Integration specifically focuses on pro-T viding information, guidance and counsel to foreign residents of the city. This includes existing resources within the Municipality regarding immigra-tion, legal framework, rights and obligations applicable to new citizens, and accessto various social protection systems (health, education, culture, social services,etc.) from both the City Council (Ayuntamiento) of Badajoz and other public ad-ministrations.Along these lines, the Municipal Information Guide for Immigrants is intended asa practical tool for foreign nationals already residing in the city, those who haverecently arrived, and the native population (general population, employers andprofessionals). The Guide provides basic information, which is divided by subjectinto areas that pertain most to groups that have recently arrived to the city.The last section of the Guide includes a list of organisations that offer assistanceto the immigrant population. This section is vital due to the important role thatthese social initiative entities play when initially assisting and welcoming foreignnationals who have recently arrived to the city.In closing, the Guide is intended for foreign nationals who have recently arrivedto the city. This includes those who desire to live among us, understand theirrights and obligations as citizens, educate their children, share the values of oursociety in Badajoz, learn our official language, share in various cultural activitiesand understand how our many institutions operate to represent each one of us toeveryone. On the other hand, it is also intended for the host society, which com-prises the citizens of Badajoz who live with this new reality on a daily basis. Thiswill allow them to relate to immigrant communities on both a personal and pro-fessional level, in the work force, etc. Therefore, the availability of this basic infor-mation is invaluable and will enable all of us to begin the integration processtogether. Mª del Rosario Gómez de la Peña Rodríguez Councillor of Social Services
  • 5. TABLE OF CONTENTS •1 MUNICIPAL SERVICES 13 1.1 Arco Iris (Rainbow) programme 15 1.2 Municipal social services 17 1.2.1 Information, Assessment and Guidance Service (SIVO) 18 1.2.2 Children and Family Services Programme 20 1.2.3 Domiciliary Care Services 22 1.2.4 In-Home Telecare Service 24 1.2.5 Legal Counsel 26 1.3 Other municipal services 28 1.3.1 City council 28 1.3.2 Municipal Sports Foundation 28 1.3.3 Youth 28 1.3.4 Municipal Tourism Office 28 1.3.5 OMIC 28 1.3.6 Local Police 282 PUBLIC ORGANISATIONS OF INTEREST 29 2.1 Subdelegation Government-Office of Foreign Nationals 31 2.2 National Police Station-Brigade of Foreign Nationals 33 2.3 Recruitment Centre-Ministry of Defence 353 NON-PROFIT ORGANISATIONS OF INTEREST 37 3.1 Association of Argentinians 39 3.2 Association of Human Rights of Extremadura 40 3.3 Solidarity Team Association 41 3.4 "intercultural Bridge" Association 42 3.5 Association for the Rehabilitation of Prostitute Women 43
  • 6. 3.6 All Equal All Legal Association 44 3.7 Centro Hermano-Cáritas Diocesan Mérida-Badajoz 45 3.8 Dining Hall Virgen de la Acogida 46 3.9 Christian Community of HOPE 47 3.10 CC.OO.-CITE 48 3.11 Spanish Red Cross 50 3.12 Mosque Badajoz NUR AL-DARAIN 51 3.13 UGT-CAIPI 524 OTHER INFORMATION OF INTEREST 53 4.1 AUPEX (Association of Popular Universities of Extremadura) 55 4.2 Cáritas Diocesan Mérida-Badajoz 55 4.3 Womens Home 55 4.4 Health Centres 55 4.5 Ministry of Equality and Employment (Autonomous Government of Extremadura) 57 4.6 Federation of Neighbourhood Associations 57 4.7 Official approval of foreign academic certification 57 4.8 Education inspection 58 4.9 Information and administrative assistance asection of the UNEX (SIAA) 585 WEBSITES AND FREE TELEPHONE 59 NUMBERS FOR INFORMATION REGARDING ADMINISTRATIVE PROCEDURES FOR FOREIGN NATIONALS
  • 7. 6 RIGHTS AND DUTIES OF ALIENS 657 KEY QUESTIONS PERTAINING 77 TO IMMIGRANTS 7.1 Why and how should i register? 79 7.2 How do i register for social security? 81 7.3 Do immigrants have the right to healthcare? 82 7.4 How do i request healthcare? 848 LEGAL TERMS 85
  • 9. 1.1 ARCO IRIS (RAINBOW) PROGRAMMEWHO ARE WE? The Municipal Programme for the Social Inclusion of Immigrants was developed by the City Council (Ayuntamiento) of Badajoz, through the Municipal Institute of Social Services (Social Services Project) and the Universidad Popular de Badajoz (Education and Participation Project).WHAT DO WE OFFER? • SIVO (Information, Assessment and Guidance Service specialised in immigration) • Individualised services for immigrants, the native population and professionals. • Legal counsel and support. • Employment guidance and mediation. • Business awareness. • Awareness actions. • Spanish classes. • Cultural activities. • Intercultural training. • • • • • 15
  • 10. CONTACTS • IMSS (Municipal Institute of Social Services) c) San Lorenzo, 25. (06002) Tel: 924-210000/79. Ext. 22305 • 924-210183 • UPB (Popular University of Badajoz) Ave.) Ronda del Pilar, 20-1ª planta Tfnos: 924- 210071 • Social worker: by appointment 924 210099 E-mail: nferrera@aytobadajoz.esWHO DOES THIS APPLY TO? Immigrants who reside in Badajoz and the surrounding towns, the host society, professionals and employers. • • • • • • • • • 16
  • 11. 1.2 MUNICIPAL SOCIAL SERVICES • • • • • • • • • • • • • • • 17
  • 12. 1.2.1 INFORMATION, ASSESSMENT AND GUIDANCE SERVICE (SIVO) SIVO offers public and free service, which are available to everyone. SIVO also facilitates first contact between citizens (individuals, fami- lies and groups) and social services.WHAT DO WE OFFER? Professional and confidential assistance by a Social Worker assig- ned to each neighbourhood or area of the city, who provides the following: • Information to ensure citizens understand their rights, and are aware of existing resources, procedures and alternatives available within the Social Service system for specific social needs, such as: adoptions, domiciliary care, senior citizens centres, children’s cen- tres, non-contributory pensions, drug addiction centres, mistreat- ment situations, family cohabitation issues, etc. • Individual analysis of each consultation by studying the situation and assessing the case to identify the most suitable solution. • Specific social interventions, if required by the situation. • Channelling and referral of cases to assistance and protection ser- vices in the community or to Specialised Social Services. • Technical consulting for associations or entities working and colla- borating in the social welfare field. • Globally collecting and analysing requirements and issues that arise to design alternatives such as new programmes and social re- sources. 18
  • 13. HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES AND PRO-GRAMMES?Request an appointment, either by appearing at the IMSS head officein person or by telephone: 924 21 00 99, from 9:30 to 13:30.For persons living in villages, call to make an appointment by tele-phone or make an appointment at the Town Hall (Ayuntamiento).The appointment service will establish the place, day and time of theservice at the centre that corresponds to your place of residence. • • • • • • • • • • • 19
  • 14. 1.2.2 CHILDREN AND FAMILY SERVICES PROGRAMME This service consists of various multi-professional teams that provide children in at-risk situations and their families with the resources and support necessary to guarantee the safety and integrity of the child and coverage of basic needs to remain in their home.WHAT ARE THE OBJECTIVES? To protect the rights of children by reducing risk factors and social difficulties that affect their situation, safeguarding their physical and moral integrity and striving to maintain a suitable family environment for development.WHAT DO WE OFFER? Individual, family and group intervention when family deprivation si- tuations are detected that could place the child in an at risk situation.HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES ANDPROGRAMMES? Directly contact any of the children and family teams listed below: • CHILDREN AND FAMILY TEAM - SOUTHEAST AREA C/ Fray Luis de Granada, 23 Tel.: 924 25 28 38 / 924 25 32 97. Fax 924 25 10 52 CERRO DE REYES–CIUDAD JARDÍN–SAN ROQUE–SUERTE DE SAAVEDRA. • CHILDREN AND FAMILY TEAM - RIGHT BANK OF THE GUADIANA RIVER C/ Canarias, 23-B Tel.: 924 27 75 35 / 924 27 71 67. Fax 924 27 79 12 CUESTAS DE ORINAZA-COLORINES-64 VIVIENDAS-GURUGÚ-LUNETA- 20
  • 16. 1.2.3 DOMICILIARY CARE SERVICES The objective of this service is to offer different types of in-home care for people and families, who due to special circumstances are unable to perform their normal activities. The objective is to ensure people and/or families with physical disa- bilities can remain in their home.WHAT DO WE OFFER? • Domestic care: housecleaning, clothes washing and ironing, shop- ping, cooking, etc. • Personal care: companionship, personal hygiene, feeding, mobility inside the home, accompaniment outside the home to perform per- sonal business, etc. • Social support for family crisis situations (death, hospitalisation, etc.)WHO DOES THIS APPLY TO? This service applies to people or families that lack personal auto- nomy and require any of the services described. Priority care is pro- vided to elderly, disabled or handicapped persons whose personal autonomy is significantly affected. Care is also provided to families with difficulties or who lack the personal resources for develop- ment.HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES ANDPROGRAMMES? This service can be requested at the Information, Assessment and Guidance Service (SIVO) corresponding to your place of residence by 22
  • 17. calling for an appointment (924-210099) and/or through your Health Centre for personal assistance.COST OF THE SERVICE During a session held on 31/05/2000, the City Council adopted an agreement to approve a Regulatory Ordinance regarding charges to the public for services (B.O.P. 7-7-2000), modified by the Municipal Plenary Session (B.O.P. 3-3-2006). In this ordinance, the beneficiary must pay an amount depending on the monthly per capita income of the family. This service will be free for people or families with a monthly per capita income of less than 50% of the S.M.I. (Salario Mínimo Interprofesional- Interprofessional Minimum Wage). • • • • • • • • • 23
  • 18. 1.2.4 IN-HOME TELECARE SERVICE A 24 hour service designed to allow elderly or disabled persons to make immediate verbal contact with a Centre attended by professio- nals prepared to respond to any urgent need.HOW DOES IT WORK? A mechanical device activates when the person presses a button on a watch or medallion, which is worn by the user at all times. A tele- phone line and electricity must be available in the home.WHAT DO WE OFFER? • Immediate telephone support for cases of anxiety, loneliness, do- mestic accidents or falls. • Resource mobilisation in emergency situations. • Permanent follow-up by periodic telephone calls. • Diary to remind the user of important information: medication, pro- cedures, etc.WHO IS IT FOR? People over the age of 65 or disabled persons who are alone, socially isolated, have mobility problems, are extremely elderly, etc., who live or spend a large portion of time alone or in the company of people in a similar at risk situation.HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES ANDPROGRAMMES? Request telecare service at the Information, Assessment and Gui- dance Service (SIVO) centre corresponding to your place of residence 24
  • 19. by calling for an appointment (924-210099). You can also obtain in- formation by calling: 924 21 02 20.COST OF THE SERVICE The monthly charge to the user for the service is 1.35 € (225 pts). • • • • • • • • • • • • • 25
  • 20. 1.2.5 LEGAL COUNSEL An information service regarding rights and administrative procedu- res, which focuses on preventing and mitigating risk and exclusion si- tuations.WHAT ARE THE OBJECTIVES? 1 To prevent situations of marginalisation or risk for members of the family unit (particularly women and children) who are affected by family cohabitation crises, by providing information on rights and legal advice regarding the following issues: Family law: - Marriage rights and duties. - Separation and divorce rights. - Non-marriage unions. Rights. Measures in case of dissolution. Formalities and Procedures. - Parentage: Parent-child relationships: procedural rights. Fos- tering and Guardianship. - Incapacity. Internment authorisation. Procedural Formalities. 2 To prevent certain social exclusion situations by eliminating the motivating causes. This includes providing information on rights and legal procedures regarding the following matters: Civil Registry: - Birth registration outside the established period. - Governmental files on correction of errors and name and sur- name changes. - Spanish nationality. 26
  • 21. Civil law: - Urban renting: tenant rights - Hold-over tenants. Rights of hold-over tenants and evictions. - Incapacity, internment authorisation. Procedural Formalities. Penal law: - Mistreatment. - Discrimination. - Sexual abuse. Prior claims and administrative appeals. Benefit of free justice.HOW CAN YOU TAKE ADVANTAGE OF THESE SERVICES ANDPROGRAMMES? Request an appointment for legal assistance by appearing in person at the head office or by calling 924.21.00.99, during the hours of 9:30 to 13:30. • • • • • • 27
  • 22. 1.3 OTHER MUNICIPAL SERVICES1.3.1 CITY HALL Plaza de España, 1 Tfno.: 924-210000 www.aytobadajoz.es1.3.2 MUNICIPAL SPORTS FOUNDATION Complejo Deportivo de La Granadilla. Avda. José Miguel Sánchez Hueso, 57 Tfno: 924 21 00 671.3.3 YOUTH Av) Ronda del Pilar, 20 (06002) Badajoz Tfno: 924 21 00/86/87/88/89/90 - 924 224 449 - 924 210 154 Email: juventud@aytobadajoz.es1.3.4 MUNICIPAL TOURISM OFFICE Paseo de S. Juan, s/n Tfno: 924 22 49 81 E-mail: turismo@aytobadajoz.es1.3.5 OMIC c) Antonio Cuellar Gragera, 15 Tfno: 924 25 28 261.3.6 LOCAL POLICE c) Montesinos, 23 Tfno: 924 21 01 68 28
  • 24. 2.1 SUBDELEGATION OF THE GOVERNMENT-OFFICE OF FOREIGN NATIONALSWHO ARE WE? A decentralised body of the General State Administration, subordi- nate to the Secretary General of the Government Subdelegation.WHAT DO WE OFFER? • Legalisation of aliens. • Recognition of the right to a residence and work permit. • Family reunification. • Community (EU) system. • Processing and resolution of all types of permits (e.g.: exceptional circumstances). • • • • • • • 31
  • 25. CONTACTS Government Subdelegation Avda. de Europa, 1. (06004) Badajoz • Telephone for information: 924 97 95 56 • Telephone for appointments: 924 97 94 47 • Fax: 924 97 94 53 (previously requested documents only). • WEB: (application forms). • Questions regarding procedures: - Send an SMS to 5567 with the NIE or procedure number. - By Internet: - By telephone: 902 02 22 22WHO DOES THIS APPLY TO? Inmigrants. • • • • • • • • 32
  • 26. 2.2 NATIONAL POLICE STATION – FOREIGN NATIONAL BRIGADEWHO ARE WE? The Provincial Foreign National and Documentation Brigade of Badajoz.WHAT DO WE OFFER? • Investigations. • Nationality. • Invitation letters (third country). • Expulsions - both administrative and police. • Asylum procedures. • Registration certificate. • Travelling title. • Extension of stay. • Returns and readmissions (bilateral agreement with Portugal). • Entry declaration. • Internments in the CIE (Internment Centre for NON-penitentiary foreign nationals). • Compulsory exit. • E.U. documents • Child repatriation procedures. • Address and location inquiries. • NIE certificates. • Residence certificates. • Immigrants’ authorisation to return. • Inform the Subdelegation of the immigrant’s police record. The Mi- nistry of Justice informs of the penal record. 33
  • 27. CONTACTS The Provincial Foreign National and Documentation Brigade of Badajoz. Ave. Ramón y Cajal, S/N, 1ª planta Badajoz Tel: 924 20 54 94 Switchboard: 924 20 70 95 Fax: 924 23 24 95 E-mail: DOES THIS APPLY TO? • Foreign nationals. • Spanish nationals (DNI (National Identity Card), Passports...) • • • • • • • • • • 34
  • 28. 2.3 RECRUITMENT CENTRE - Ministry of DefenceWHO ARE WE? We are a recruitment area belonging to the Defence Delegation of Badajoz. Our priority is to facilitate access to the Armed Forces by operating as an information and selection centre.WHAT DO WE OFFER? • A good salary (Approximately 950 ¤ net + 2 bonus payments per year). • Stable employment. • Accomodations and clothing. • Armed Forces Social Security. • Unemployment insurance. • 30 days holiday per year and other extraordinary leave. • Healthcare, life insurance and accident insurance. Global quality of life plan. If interested, request an appointment by phone (numbers given below) or via Internet. You will then be informed of the next steps. If you are considered fit and obtain a position, you will receive the re- quired training before joining your chosen post.CONTACTS Recruiting Centre Ave. Fernando Calzadilla, 8 Badajoz Tel.: 924 207945 Web: Telephone for appointments: 902 432100 Department of Professionalisation of the BRIMZ XI: 924 285439 35
  • 29. WHO DOES THIS APPLY TO? Both natives and foreign nationals. • GENERAL REQUIREMENTS: - Must be at least 18 years old and not more than 27. - No penal record. - Hold the 2º ESO certificate (units such as the Legion, Paratroopers, etc. require a study certificate, see level required for each case). • OTHER REQUIREMENTS: - Hold a residence permit. - Studies officially approved by the Ministry of Education and Science. - Foreign nationals from Spanish-speaking countries and Equatorial Guinea only. • • • • • • • • • 36
  • 31. 3.1 ASSOCIATION OF ARGENTINIANSWHO ARE WE? An association that welcomes, guides and assists Argentinians arri- ving in Badajoz.WHAT DO WE OFFER? • Economic assistance for underprivileged schools (dining rooms for children, adults…) in Argentina. • Research economic resources for compatriots arriving in Badajoz. • Aid for schools and other projects in Argentina.CONTACTS Héctor Norberto Avenida del Perú Nº 17, 3º C. (06011) Badajoz Teléfono/fax: 625 334087 E-mail: hectornorberto@hotmail.comWHO DOES THIS APPLY TO? Immigrants in general, particularly Argentinians. • • • • • 39
  • 32. 3.2 HUMAN RIGHTS ASSOCIATION OF EXTREMADURAWHO ARE WE? An NGO that works to promote and defend human rights in the Au- tonomous Community of Extremadura.WHAT DO WE OFFER? • Al Direct and continued assistance for processing documentation. • Management of resources via administration. • Information on social assistance and referral to other services. • Legal advice for victims of fundamental rights violations and cha- llenged groups. • "Education in values" workshops.CONTACTS Ana Mª Trinidad Méndez Plaza España, 8-3 Izqda. Badajoz Tel.: 924-221240 Email: anatrinidad@centroderechoshumanos.comWHO DOES THIS APPLY TO? • Victims of human rights violations. • Inmigrants. • Female victims of sexual exploitation. • Inmates and ex-convicts. • Drug addicts with legal-penal problems. • Prison inmates from Extremadura abroad. 40
  • 33. 3.3 SOLIDARITY TEAM ASSOCIATIONWHO ARE WE? We are a non-profit organisation. Since 1985, we have performed our work and activities in the Old Quarter.WHAT DO WE OFFER? • Al Educational activities (literacy, ESO level certificate, Spanish). • Personal development workshops and intercultural coexistence. • Educational workshops on health, prevention and alternatives to drug addition. • Employment workshops (new technologies, employment guidance, administratistration, domestic services, care of the elderly and di- sabled). • Children’s workshop (support for beneficiaries of the project).CONTACTS c) San Juan, 28. Badajoz Tel.: 924-223134 Email: • buenpastor_bada@yahoo.esWHO DOES THIS APPLY TO? Women, especially those at risk of social exclusion (female immi- grants, gypsies...). • • 41
  • 34. 3.4 “PUENTE INTERCULTURAL” (INTERCULTURAL BRIDGE) ASSOCIATIONWHO ARE WE? An association dedicated to intercultural mediation with both immi- grants and the local people of Badajoz to create a future among com- munities, thereby strengthening our ability to live in harmony.WHAT DO WE OFFER? • Activities in the educational community. • Work force accompaniment and guidance for immigrants • Workshops and training courses for immigrants. • Mediation activities with Public Administrations.CONTACTS Social worker: 691 44 81 88 Psychologist: 690 13 91 01 Linguist: 676 46 05 81 E-mail: puenteintercultural@hotmail.comWHO DOES THIS APPLY TO? Immigrants and the host society. • • • • 42
  • 35. 3.5 ASSOCIATION FOR THE REHABILITATION OF PROSTITUTE WOMENWHO ARE WE? A place of reference for comprehensive assistance for women in high at risk social and personal circumstances.WHAT DO WE OFFER? • Social, health, educational, training and employment information. • Individualised psychosocial support. • Legal advice. • Integration into the workforce. • Services: - Shower and laundry - Meeting and gathering placeCONTACTS Available 24 hours: 609-589479 Badajoz office: 924-258826 Email: apramb@yahoo.esOWHO DOES THIS APPLY TO? Women who are prostitutes or at risk of becoming prostitutes, who live in Badajoz or another town within the Autonomous Community of Extremadura. • • 43
  • 36. 3.6 ALL EQUAL, ALL LEGAL ASSOCIATIONWHO ARE WE? An association that provides information, assistance and welcome to immigrants arriving in Badajoz.WHAT DO WE OFFER? • Training courses. • Cultural events. • Social gatherings. • Information, advice and employment exchange (daily).CONTACTS President: María Gemio C/ Cristóbal Oudrid, 42 Badajoz Teléfono: 924 222125 / 924 224910 E-mail: mariagemio@yahoo.esWHO DOES THIS APPLY TO? Inmigrants. • • • • 44
  • 37. 3.7 CENTRO HERMANO (BROTHERS CENTRE) Caritas Diocesan Mérida-BadajozWHO ARE WE? A Caritas Centre offering assistance to the homeless.WHAT DO WE OFFER? • Refuge and shelter: accommodations, board, hygiene, clothes... • Educational activities. • Employment search (guidance on available resources).CONTACTS C/ Benito Mahedero Balsera, 75 06011 Badajoz Telephone and fax: 924 240047 Social workers Social educators E-mail: centrohermano.cdmeba@caritas.esWHO DOES THIS APPLY TO? • Homeless people and/or people without economic resources. • People facing various challenges: Drug addiction, alcoholism, ho- melessness, immigration, prostitution, mental illness. • • • 45
  • 38. 3.8 SOCIAL DINING HALL VIRGEN DE LA ACOGIDAWHO ARE WE? A religious community (Hijas de la Caridad de San Vicente de Paúl) dedicated to caring for vagrants and families in great need (Spanish and immigrants).WHAT DO WE OFFER? • SHOWER SERVICES: Tuesdays and Fridays from 8:30 to 10:45. Spe- aking with a Social Work is required during the first visit to the Cen- tre. Clean clothes are provided. Dirty clothes are collected, washed and returned at the next shower; towels, razors, gel and a sponge are also provided. • DINING HALL SERVICES: Daily, 365 days per year, from 13:00. A meal is offered, consisting of a first course, second course and des- sert. An individual bag containing a sandwich and fruit for dinner is also provided. • CLOTHING SERVICES: Tuesdays and Thursdays from 17:00, after requesting an appointment, clothing is provided to families in a spe- cific order. • ASSISTANCE FOR FAMILIES WITH A CHILD: This child must be at- tending school. The Social Worker will open a file, perform follow-up and home visits and will supply food every 20 days by appointment.CONTACTS Hermanas de la Caridad Dining Hall Virgen de la Acogida. C/ Martín Cansado, 40 Telephone switchboard: 924 221773 • Social worker: 924 229128 E-mail: hcvirgenacogida@telefonica.netWHO DOES THIS APPLY TO? Spanish nationals and immigrants who lack the means to wash, eat and dress properly. 46
  • 39. 3.9 COMUNIDAD CRISTIANA DE ESPERANZA (CHRISTIAN COMMUNITY OF HOPE)WHO ARE WE? A religious organisation that offers various social assistance services to the public.WHAT DO WE OFFER? • Socio-cultural assistance services. • Legal advice. • Workforce training. • Spanish language acquisition and improvement. • Coordination and referral to other institutions.CONTACTS c) San Onofre, 8 Tel.: 924-247827 / 646895743 Email: Responsable: Henry Bohada AguilarWHO IS IT FOR? Everyone, particularly immigrants. • • • • • 47
  • 40. 3.10 CC.OO.- CITEWHO ARE WE? An Information Centre for foreign workers that provides support and assistance to achieve equality among workers.WHAT DO WE OFFER? • SPECIFIC DIRECT ASSISTANCE - Basic information on membership rights. - Labour/union referral to applicable federations or trade unions. - Coordination of legal advice regarding legislation. - Collaboration in activities established by the office of the secre- tary for federations and branch unions. - Advice on legislation applicable to foreign nationals. - Guidance on integrating into the workforce. - Referral to/from social network resources in Extremadura. - Coordination and follow-up of training itineraries. • SUPPORT/REFERRAL TO/FROM FEDERATIONS - Monitor compliance of the rights of foreign workers in identical conditions to Spanish workers. - Vigilance and joint response regarding labour exploitation si- tuations. - Strengthen representation of immigrants through membership. - Involve immigrants in the trade union structure. 48
  • 41. CONTACTS CC.OO- CITE Avenida Ramón y Cajal,4 06001 BADAJOZ Tel.: 924 22 32 48 Social worker: available Thursdays from 10:00 to 14:00. Email: cite.caceres@extremadura.ccoo.esWHO DOES THIS APPLY TO? All foreign workers and companies - unconditionally. • • • • • • • • • • 49
  • 42. 3.11 SPANISH RED CROSSWHO ARE WE? A voluntary humanitarian institution that works to assist the most underprivileged segments of our society. We strive for and promote peace and wellbeing, as well as preventing human suffering with absolute impartiality and absolutely no discri- mination.WHAT DO WE OFFER? Our Social Intervention Plan includes a programme for IMMIGRANTS AND REFUGEES. Main areas of interventions include: • Social integration. • Emotional support. • Information regarding the host country. • Healthcare and promotion of health. • Social skills training. • Spanish and literacy workshop. • Voluntary return.CONTACTS Spanish Red Cross C/ Del Museo, 5. 06003 Badajoz Tel.: 924 240200 Fax: 924 246383 E-mail: • - Social worker - Social intervention technician - Volunteers Contact: Pilar Morcillo Tel.: 647 472955 / 636 861496WHO DOES THIS APPLY TO? Immigrants initially arriving from Ceuta, Melilla, the Andalusian coast and Canary Islands. 50
  • 43. 3.12 BADAJOZ NUR AL-DARAIN MOSQUEWHO ARE WE? The mosque is a gathering place for Muslims and for exchange bet- ween the Muslim and Spanish communities. The Muslim faith is prac- ticed at the Mosque.WHAT DO WE OFFER? • Spanish language classes for men, taught by Adel. • Spanish language classes for women, taught by a woman. • Arabic classes for children of immigrants. • Events in the Mosque with religious celebration, festivals, births, etc. • Talks given in the Mosque. • Talks given by the Imam at various institutions, associations and in the mosque. • Cultural visits in the city.CONTACTS Imam: Adel C/ Gurugú, 88 (zona: right bank of the River Guadiana). Tel.: 924 270211 / 676 943076 E-mail: mezquitabadajoz@hotmail.comWHO DOES THIS APPLY TO? Arabs and non-Arabs united in the Muslim faith. • • 51
  • 44. 3.13 UGT-CAIPIWHO ARE WE? UGT Extremadura through CAIPI (Centre for Comprehensive Immi- grant Assistance) combats racism and xenophobia by promoting non-discrimination and integration of non-Spanish people into the social, cultural and work life of the Autonomous Community of Ex- tremadura.WHAT DO WE OFFER? • Information and consulting services: social, legal, employment, trai- ning and self-employment resources. • Accompaniment. • Training department. • Awareness actions: in regard to both the immigrant and native po- pulation and to the business world. • Mediation and workforce integration. • Promoting association membership.CONTACTS Antonio Tejeda C/ Cardenal Carvajal Nº 2 Tfno. 924 222247 E-mail: inmex.badajoz@extremadura.ugt.orgWHO DOES THIS APPLY TO? This applies to immigrants residing in the region that are experien- cing social and/or employment discrimination in both urban and rural areas; to facilitate incorporation into Extremaduran society and into the employment market. 52
  • 46. 4.1 AUPEX (ASSOCIATION OF POPULAR UNIVERSITIES OF EXTREMADURA) C) Vasco Núñez, 31 bajo. Badajoz Tel.: 924-259615 ó 924-229339 Email: inmigrantes@aupex.net4.2 CARITAS DIOCESAN MÉRIDA-BADAJOZ Ave. Antonio Masa Campos, 13 Bajo. Badajoz Tel.: 924-231157 Email: cdmeba@caritas.es4.3 CASA DE LA MUJER (WOMENS HOME) c) Padre Tomás, s/n. Badajoz Tel.: 924-001924 4.4 HEALTH CENTRES HEALTH CENTRE “CIUDAD JARDÍN” c) La Retama, s/n Tel.: 924-218331 HEALTH CENTRE “EL PROGRESO” Ave. Padre Tacoronte, s/n Tel.: 924-273092 / 902-107319 HEALTH CENTRE “LA PAZ” c) República Dominicana, s/n Tel.: 924-220161 / 902-134576 55
  • 47. HEALTH CENTRE “SAN FERNANDO” c) Antonio Machado, s/n Tel.: 924-275663 HEALTH CENTRE “SAN ROQUE” c) Teresa Isturiz, s/n Tel.: 924-242459 HEALTH CENTRE “VALDEPASILLAS” Ave. Jaime Montero de Espinosa, s/n Tel.: 924-218000 HEALTH CENTRE “ZONA CENTRO” c) Manuel Fernández Mejías, s/n Tel.: 924-249072 / 902-134577 “GÉVORA” CLINIC c) San José, 2 Tel.: 924-430519“INFANTA CRISTINA” HOSPITAL CLINIC Ave. Elvas, s/n Tel.: 924-218100 WOMEN AND INFANTS HOSPITAL Ave. Damián Téllez La Fuente, s/n Tel.: 924-215000 HOSPITAL “PERPETUO SOCORRO” Ave. Damián Téllez La Fuente, s/n Tel.: 924-215000 56
  • 48. SPECIALTY CENTRE Ave. Damián Téllez La Fuente, s/n Tel.: 924-215178/79/80 MENTAL HEALTH Tel.: 924-242800 / 924-218000 / 924-218004 FAMILY PLANNING Tel.: 924-218000 /924-243820 4.5 MINISTRY OF EQUALITY AND EMPLOYMENT (AUTONOMOUS GOVERNMENT OF EXTREMADURA) DIRECTORATE-GENERAL OF SOCIAL INCLUSION AND SERVICES Ave. Extremadura, 45. Mérida Tfno.: 924-0059594.6 FEDERATION OF NEIGHBOURHOOD ASSOCIATIONS Padre Tomás, 2 – Bajo (interior) (06011) Badajoz Tel.: 924-221177 Email: 4.7 OFFICIAL APPROVAL OF FOREIGN ACADEMIC CERTIFICATION Ave. Europa, 1-4ª planta. Badajoz Tel.; 924-979403 57
  • 49. 4.8 EDUCATION INSPECTION Ave. Europa, 2 Tel.: 924-242357 / 924-012426 /924-0124274.9 INFORMATION AND ADMINISTRATIVE ASSISTANCE SECTION OF THE UNEX (University of Extremadura) (SIAA) Ave. Elvas, s/n. Badajoz Tel.: 924-289369 Email: siaa@unex.e • • • • • • • • • 58
  • 51. 5.1 GENERAL STATE ADMINISTRATION Information for citizens, e-administration, autonomous administra- tions, local organisations, other State organisations and public web- sites. MINISTRY OF THE INTERIOR (MIR) Institutional information regarding the ministry, information about procedures, employment offers, internet services, traffic, etc. GUIDE TO ADMINISTRATIVE PROCEDURES SECTION Includes the procedures most commonly requested by citizens rela- ted to the Ministry of the Interior. The electronic version is updated every 6 months. It contains information on how to obtain police re- cords, a DNI (National Identity Card), passport, information for fo- reign nationals, fees, traffic, etc. Direct link: • • • 61
  • 52. 5.4 MINISTRY OF PUBLIC ADMINISTRATIONS The Ministry of Public Administrations offers information for citizens, administrations, companies and officials. On line services such as work and residence permit renewals, requesting an appointment in the department for foreign nationals and a list of all procedures avai- lable through the Ministry. SPANISH MINISTRY OF EMPLOYMENT AND SOCIAL AFFAIRS Information regarding employment, an employment guide, general information, the office of the secretary of immigration and the office of the secretary of social security, etc. is available on the official web- site of the Ministry of Employment. OFFICE OF THE SECRETARY OF IMMIGRATION AND EMIGRATION Subordinate to the Ministry of Employment and Social Affairs and in- cludes the following: laws, procedures and forms/requests, European Union related issues, an immigrant social integration forum and cu- rrent events. • • 62
  • 53. 5.7 SPANISH MINISTRY OF FOREIGN AFFAIRS The Ministry includes three sections: Citizenship, resources and in- vestigation. Notice board, Spanish embassies and consulates world- wide, information for foreign nationals, professional opportunities, etc. DIRECTORATE-GENERAL OF TRAFFIC The Directorate-General of Traffic website includes information re- quired for drivers, drivers license exchange, vehicles, updated regu- lations, etc. The website includes a locator by province with contact information for each area: addresses, telephone numbers, times, etc. DIRECTORATE-GENERAL OF POLICE The national police website includes information regarding documen- tation for foreign nationals (identity cards for foreign nationals, re- sidence permits, renewals, issuing and delivering documents, etc.). • • • 63
  • 54. 5.10 CITIZENS PORTAL The General Ministry of State website includes personalised informa- tion for citizens, companies, public organisations, e-administration and public websites. INEM- SPANISH NATIONAL EMPLOYMENT INSTITUTE National public employment service; sections on employment, bene- fits, training, publications, news, links, etc. • • • • • • • • • 64
  • 56. Organic Law 4/2000, of 11 January, on the rights and freedoms of aliens in Spain and their social integration (Alien Law) is currently in effect. However, this law has undergone various modifications as a result of the approval of subsequent organic laws which have subs- tantially modified its articles. The law includes the rights and duties listed below:Art.3 The rights of aliens and interpretation of the regulation Aliens in Spain shall enjoy the rights and liberties recognised in Title I of the Constitution. As a general criteria, aliens shall exercise the rights granted to them by this Law in conditions of equality with Spa- nish nationals.Art.4 The right to documentation Aliens in Spanish territory have the right and the obligation to pos- sess documentation which accredits their identity, as well as that which accredits their status in Spain. They may not be deprived of their documentation, except in those cases provided in this Law and in the Law on Citizen Security.Art.5 The right to freedom of movement Aliens in Spain shall have the right to move freely within Spanish te- rritory and to choose their place of residence. • • 67
  • 57. Art.6 Public participation Resident aliens in Spain shall have the right of suffrage in municipal elections by criteria of reciprocity (aliens from the EU, Argentina, Chile and Uruguay). Resident and registered aliens possess all of the rights established by the LBRL, and thus may be heard on issues which affect them. Local Town Councils (Ayuntamientos) shall incorporate them into the register and shall maintain updated information on aliens residing within the municipality.Art.7 Freedom of assembly and public demonstration Aliens shall have the right of assembly and may exercise it when they have obtained authorisation for their stay or residence in Spain.Art.8 Freedom of association Aliens shall have the right of association and may exercise it when they have obtained authorisation for their stay or residence in Spain. • • • 68
  • 58. Art.9 The right to education All aliens under the age of 18 have the right and the duty to an edu- cation in the same conditions as Spanish nationals, the right to free and compulsory basic education (basic and secondary compulsory education up to the age of 16), the right to obtain the corresponding academic certification and access to the scholarships and grants system. The Government shall guarantee a number of places sufficient to en- sure early childhood education – which is of a voluntary nature – for aliens. Resident aliens shall have the right to education of a non-compulsory nature in the same conditions as Spanish nationals (high school (ba- chillerato) and vocational training from 16 to 18 years of age).Art.10 The right to work and to Social Security Aliens who meet the requirements specified in this Organic Law and its provisions, shall have the right to engage in remunerated activi- ties, on a basis of self-employment or otherwise, as well as access to the Social Security system (exercising this right shall be limited by work permit authorisation). Resident aliens in Spain shall have access, in conditions equal to those of nationals of EU Member States, to employment in Public Ad- ministration. To this effect, they may apply for positions of Public Employment offered by Public Administrations. 69
  • 59. Art.11 Freedom to unionise and to strike Aliens shall have the right to unionise freely or to join a professional organisation, and may exercise this right when they have obtained authorisation for their stay or residence, in the same conditions as Spanish workers. Once authorised to work, they may exercise their right to strike, in the same conditions as Spanish nationals.Art.12 The right to healthcare Aliens in Spain who are registered in the municipal register where they normally reside shall have the right to healthcare in the same conditions as Spanish nationals. Aliens in Spain have the right to emergency public healthcare in the case of serious illness or accident, and to the continuance of such care, until a medical release has been given. Aliens in Spain who are under the age of 18 shall have the right to he- althcare in the same conditions as Spanish nationals. Aliens in Spain who are pregnant shall have the right to pre-natal, childbirth and post-partum healthcare (up to six weeks after child- birth). • • 70
  • 60. Art.13 The right to housing assistance Resident aliens have the right to access the public system of housing assistance in the same conditions as Spanish nationals.Art.14 The right to Social Security and to social services Resident aliens shall have the right to access Social Security benefits and services; and general, basic and specific social services and be- nefits in the same conditions as Spanish nationals. Aliens, regardless of their administrative status, have the right to basic social services and benefits.Art.15 The subjection to the same taxation as Spanish nationals Aliens are subject to the same taxes as Spanish nationals.Art.16 The right to family privacy (and reunification Resident aliens have the right to family life and to family privacy. Resident aliens in Spain have the right to be reunited with family members (as set forth in Art. 17 of this Law). Spouses, who have acquired residency in Spain by family ties, as well as the family members living together with them, shall retain their re- sidency even if the marital tie has been broken.Art.17 Reunified families • The spouse of the resident, not separated by fact or by law. 71
  • 61. • The children of the resident and of his/her spouse, including those adopted, under the age of 18, disabled or unmarried. • Children under the age of 18, or disabled, for whom the resident alien serves as legal representative. • Ascendants of the reunited alien or of his/her spouse, when these are in his/her charge and when there exists reasons to justify the necessity of authorising their residency in Spain.Art.20 The right to effective legal protection Aliens have the right to effective legal protection (by judges and courts).Art.21 The right to appeal administrative acts Administrative acts and resolutions adopted in relation to aliens shall be open to appeal.Art.22 The right to free legal assistance Aliens in Spain who lack sufficient economic resources shall have the right to free legal assistance in procedures related to: refusal of entry, return or expulsion from the territory and asylum. They also have the right to the assistance of an interpreter. Resident aliens who accredit insufficient economic resources shall have the right to free legal assistance in equal conditions to Spanish nationals.Art.23 Discriminatory acts Discrimination is defined as all acts which, directly or indirectly, in- volve a distinction, exclusion, restriction or preference against a fo- 72
  • 62. reign person based on race, colour, ancestry, national or ethnic origin,or religious convictions and practices; and which have as their objector effect the destruction or limitation of the recognition or exercise,in conditions of equality, of human rights and fundamental freedomsin the political, economic, social or cultural spheres.Acts of discrimination constitute:a) Those affected by public authorities or officials, or personnel res- ponsible for a public service who in the exercise of their duties, by action or omission, perform any discriminatory act prohibited by the law against a foreign citizen, merely for his/her condition as such or for belonging to a determined race, religion, ethnic group or nationality.b) All those who impose more undue burden than for Spanish natio- nals, or who imply a resistance to supplying to the foreign person goods or services offered to the public, merely for his/her condi- tion as such, or for belonging to a determined race, religion, ethnic group or nationality.c) All those who illegally impose more undue burden than for Spanish nationals or who restrict or limit access to work, housing, educa- tion, professional training, social services and social assistance to aliens residing legally in Spain, merely for his/her condition as such or for belonging to a determined race, religion, ethnic group or nationality. 73
  • 63. d) All those who impede, through actions or omissions, the exercise of an economic activity undertaken legitimately by an alien re- siding legally in Spain, merely for his/her condition as such or for belonging to a determined race, religion, ethnic group or na- tionality.e) Indirect discrimination constitutes all treatment derived from the adoption of criteria to the detriment of workers for their condition as aliens, or for belonging to a determined race, religion, ethnic group or nationality. • • • • • • • • • • • 74
  • 64. In summary, the rights and freedoms of aliens in Spain can be clas-sified as follows: THE RIGHTS AND FREEDOMS OF IRREGULAR ALIENS: • The right to equality • The right to life • The right to freedom of ideology, religion and worship • The right to documentation • The right to the freedom of movement • The right to early childhood education and to free and com- pulsory basic education for children under the age of 18 (0- 16 years of age) • The right to emergency public health care • The right to public health care in the same conditions as Spanish nationals for aliens who are pregnant and for aliens under the age of 18 • The right to basic social services and benefits • The right to effective legal protection • The right to free legal assistance in procedures related to: refu- sal of entry, return or expulsion from the territory and asylum • The right to the assistance of an interpreter • The right to demand liability for discriminatory acts against them by virtue of Art. 14 of the Spanish Constitution 75
  • 65. THE RIGHTS AND FREEDOMS OF REGISTERED IRREGULAR ALIENSIn addition to the above, they have the right to healthcare in identical conditions to Spanish nationals. THE RIGHTS AND FREEDOMS OF REGULAR ALIENS: In addition to the above, the following:• Do The right to public participation• The right of assembly and public demonstration• Freedom of association• The right to non-compulsory education• The right to perform educational or scientific research ac- tivities• The right to work• The right to Social Security• Freedom to unionise and to strike• The right to housing assistance• The right to general, basic and specific social services and benefits• The duty to pay taxes• The right to family privacy• The right to family reunification• The right to free legal assistance in equal conditions to Spa- nish nationals 76
  • 67. 7.1 HOW AND WHY SHOULD I REGISTER? A municipal register is an administrative register which includes all inhabitants normally living or residing in that municipality. Your in- formation provides proof of residency in the municipality. According to the law, all persons residing in Spain must register in the munici- pality in which they reside. In order to register, you must establish a legal residence. Ownership of the legal residence is not required. Your legal residence may be rented or may be the residence a family member or acquaintance. Registration is performed at the City Hall (Ayuntamiento) correspon- ding to the city or town in which you reside. The procedure is very simple. This document will be necessary for the following: • To request regularisation, residence permits or work permits. • To request a health card. • To exchange your drivers license if an agreement exists with your country of birth. • To register your children for school. • And for all other requirements pertaining to aliens. One of the most important reasons to register in the municipal regis- ter is as follows: this registration is proof that you have established roots in order to obtain a residence permit due to exceptional cir- cumstances (social roots). Registration also allows you access to mu- nicipal benefits, such as social assistance. 79
  • 68. REQUIRED DOCUMENTATION FOR REGISTRATION Requests for the following documentation can be made at the City Hall Office corresponding to your place of residence: • Individual or group registration forms. • Photocopy and original of your DNI (National Identity Card), pass- port or TIE (Identity Card for Foreigners). • Photocopy and original of your rental agreement/lease or signed authorisation by the owner of the residence in which you are living. In this case, this person must be included on the form to be regis- tered at that address. Likewise, the owner of the residence will have to renew his/her registration to include you. • In regard to children, a photocopy and original DNI (National Iden- tity Card), TIE (Identity Card for Foreigners) or Family Record Book. • • • • • • • • 80
  • 69. 7.2 HOW DO I REGISTER FOR SOCIAL SECURITY? Once you are employed, you will be included in the Social Security system and you will be assigned a Social Security number. The Social Security General Treasury in your city/town manages this process. • • • • • • • • • • • • • 81
  • 70. 7.3 DO IMMIGRANTS HAVE THE RIGHT TO HEALTHCARE? Spain has a public and free healthcare system; everyone in Spanish territory has the right to this benefit.HEALTHCARE BENEFITS FOR IMMIGRANTS IN SPAIN The type of benefit will depend on your status: 1 If you are irregular and not registered in the municipal register of any Spanish municipality, you only have the right to emergency he- althcare. This benefit covers: • Care for grave illnesses. • Accidents. You have the right to continuous care until the day of your medi- cal release. 2 If you are irregular, but you are registered or you are authorised to reside in Spain, you have the right to healthcare (in both cases); in the same conditions as Spanish nationals, with the only require- ment that you register in the municipal register of in which you re- side, regardless of your legal status. This benefit covers: a) Care for grave illnesses b) Accidents c) Primary and specialised healthcare 82
  • 71. 3 If you are under eighteen years of age, you have the right to he- althcare in the same conditions as Spanish nationals.4 If you are pregnant, you have the right to healthcare during preg- nancy, childbirth and postpartum periods. • • • • • • • • • • • • • 83
  • 72. 7.4 HOW DO I REQUEST HEALTHCARE? • First, request the health card at your health centre and you will be assigned a family doctor. You will then be assigned a patient num- ber. You will need to provide the following documentation: - Certificate of registration in the municipal register (empadronamiento). - TIE (Identification Card for Foreigners) and/or passport. You will be issued an individual health card which will accredit you as a user of the National Healthcare System. It will also entitle you to Social Security pharmaceutical benefits. • • • • • • • • • • 84
  • 74. ASYLUM: Merciful protection offered by the State to foreign natio-nals who are in any of the circumstances contemplated in the Law. Theprimary and essential protection is that of not returning the person tothe State pursuing them.REFUGEE: A person who due to well founded fears of persecution forreasons of race, religion, nationality, belonging to a certain social groupor for their political opinions, is outside their country of nationality;and due to these fears cannot be protected in that country; or if wi-thout nationality, and due to these events, is outside the country ofhabitual residence, and cannot, due to these fears, return to it.REFUGEE/DISPLACED PERSONS: Refugees are foreign natio-nals or stateless people who have abandoned their country of origindue to well founded fears of persecution for reasons of race, religion,nationality, belonging to a certain social group or for their political opi-nions. Displaced persons are foreign nationals (or stateless people)who are fleeing from war, general violence and flagrant violations offundamental human rights, but who cannot prove “well founded fearsof persecution” for the reasons enumerated in the 1951 Geneva Con-vention. • • • • 87
  • 75. SUBSIDIARY PROTECTION: (also referred to as complementaryprotection) The protection that States grant to persons who are out-side the definition of refugee, but should not be returned to thecountry from which they came due to danger to their life or liberty, orto fear of suffering from torture or other cruel, inhumane or degradingtreatment or punishment. This is applicable to the Regime of DisplacedPersons in Spain, also referred to as Status B.TEMPORARY PROTECTION: An immediate response to an emer-gency after the arrival of massive flows of refugees (e.g.: War in Bos-nia). The cases are not studied individually. Instead, a group procedureis performed. After a reasonable period of time has passed, the tem-porary statute is unsustainable: Either the person is willing and able toreturn or they must obtain refugee status or subsidiary protection.EUROPEAN CITIZENSHIP: (or European Union citizenship) is en-joyed in addition to national citizenship without replacing it. Any per-son with nationality in a Member State possesses European Unionnationality (A Constitution for Europe Treaty).ALIEN OR FOREIGN NATIONAL: An individual who does nothave Spanish nationality. • • • 88
  • 76. RESIDENT ALIEN: A foreign citizen who has requested, and hasbeen granted, administrative authorisation to reside in Spain.STAY: Status of aliens who do not possess a residence permit, butwho are authorised to remain in Spain for a period not longer than ni-nety days.TEMPORARY RESIDENCE: Status of aliens who are authorisedto remain in Spain for a period longer than 90 days and less than 5years.PERMANENT RESIDENCE: Status of aliens who are authorised toremain in the territory of a nation indefinitely and to work in conditionsequal to Spanish nationals.UNDOCUMENTED PERSON: Aliens who do not possess documen-tation to accredit their identity or personal circumstances.FAMILY REUNIFICATION: The right of resident aliens to requestresidence for certain family members in the country in question, undercertain legal conditions. • • • 89
  • 77. ALIEN WORKER: A person who, without Spanish nationality,exercises or attempts to exercise a remunerated, labour or profes-sional activity in Spain, either self employed or otherwise.T.I.E. – IDENTIFICATION CARD FOR FOREIGNERS): A uniqueand exclusive document for identifying a foreign national to accredittheir legal status in Spain (similar to the Spanish D.N.I. or National Iden-tity Card). • • • • • • • • • • • 90