Broadeningour scope2012 IPC POSTAL SECTOR SUSTAINABILITY REPORT        THE NATURAL PARTNER FOR THE POSTAL INDUSTRY
1. Introduction                                                                           	                               ...
EMMS participantsIn 2008 International Post Corporation launched itsEnvironmental Measurement and Monitoring System       ...
Introduction    Statement from the CEO                   With the passing of another year of commendable mitigation     Th...
IntroductionFollowing last year’s inclusion of the South African PostOffice in the EMMS, we are delighted to welcome two n...
New Participant - Brazil             Correios Brazil is set to make far-reaching impact             through the EMMS progr...
New Participant - NigeriaNigeria Post (NIPOST) fully supports the EMMS andis ready to play its role in further expansion o...
Carbon management    In 2011 the IPC Environmental Measurement and Monitoring System    participants continued their colle...
Carbon managementThe Environmental Measurement and Monitoring SystemThe Environmental Measurement and Monitoring System (E...
Carbon management                    Broadening our scope                    IPC continues to broaden the scope of partici...
Carbon managementSector scorecardIPC provides all participants with a detailed scorecard and assessment of       Figure 1:...
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
IPC Postal Sector Sustainability Report 2012
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IPC Postal Sector Sustainability Report 2012

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The 2012 IPC Postal Sector Sustainability Report continues to show remarkable progress towards the common goal of reducing carbon emissions of 20% by 2020. This year’s more extensive ‘scope 3’ reporting shows the importance of considering the entire value chain as organisations do not work on their own and their sustainability results also depend on the well-considered choices of suppliers and partners throughout their entire supply chain.

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IPC Postal Sector Sustainability Report 2012

  1. 1. Broadeningour scope2012 IPC POSTAL SECTOR SUSTAINABILITY REPORT THE NATURAL PARTNER FOR THE POSTAL INDUSTRY
  2. 2. 1. Introduction • EMMS participants 3 • Statement from the CEO 4 figures • Key 8 2. Carbon Management Environmental Measurement and • he T 9 Monitoring System • Carbon management proficiency 12 • Carbon emissions 16About the International 3. Posts’ Best Practice Cases Post Corporation • roadening the scope B 23 • Posts best practice cases 24The International Post Corporation is a cooperative association of 24member postal operators in Asia Pacific, Europe and North America.Over the past two decades IPC has provided industry leadership bydriving service quality and interoperability, supporting its membersto ensure the high performance of international mail services anddeveloping the IT infrastructure required to achieve this. IPC engages 4. Annex Assurancein industry research, creates business-critical intelligence, provides a range of platforms for member post CEOs and senior management to • Indicator definitions 38exchange best practices and discuss strategy, and gives its members an • Exclusions and estimations 39authoritative, independent and collective voice. IPC also manages the • ndependent assurance report I 40system for incentive-based payments between postal operators. Withmembers delivering some 80% of global postal mail, IPC represents themajority of the world’s mail volume. For more information please visitour website at www.ipc.be.
  3. 3. EMMS participantsIn 2008 International Post Corporation launched itsEnvironmental Measurement and Monitoring System An Post Ireland Magyar Posta Zrt Hungary(EMMS), the first ever global approach for carbon emissions Australian Postal Corporation Australia New Zealand Post Ltd New Zealandreduction for a services industry. Now, four years on, we are bpost Belgium Nigerian Postal Service Nigeriawell on track to reach the ambitious goals of cutting the Canada Post Corporation Canada Österreichische Post Austriaglobal postal sector’s carbon emissions by 20%. Over the Empresa Brasileira de Correios e Telégrafos Brazil Poste Italiane Italylast year the programme has continued expanding both its Correos y Telégrafos Spain Posten Norge Norway CTT Correios de Portugal Portugal PostNord Denmark and Swedenmeasurement scope and its geographical reach. Deutsche Post DHL Germany PostNL Netherlands Entreprise des Postes et Royal Mail Group Plc United Kingdom Télécommunications Luxembourg Luxembourg South African Post Office South Africa Le Groupe La Poste France Swiss Post Switzerland Hellenic Post-ELTA Greece United States Postal Service United States Itella Ltd FinlandInternational Post Corporation Postal Sector Sustainability Report 3
  4. 4. Introduction Statement from the CEO With the passing of another year of commendable mitigation This year we have also seen a substantial increase in the efforts and carbon emission reductions, International Post number of participants measuring and reporting emissions Corporation is pleased to announce the results of the postal emerging not just from the operations under their direct industry’s environmental sustainability efforts in 2011. control, but from the wider value chain. As these indirect Under IPC’s global postal sustainability programme, the aspects can have a large impact, it is vitally important that IPC Environmental Measurement and Monitoring System they are not overlooked in our measurement and monitoring (EMMS), participating postal operators have collectively activities. In recognition of this fact, the 2012 IPC Postal reduced CO2 emissions by over 3.5% since 2010, equivalent Sector Sustainability Report has been dedicated to the to a reduction of 261,000 tonnes. management of emissions across the value chain. In the following pages we illustrate how EMMS participants are Our current rate of progress far exceeds the required rate going further, to address the indirect impacts throughout the to meet our collective target of a 20% absolute reduction value chain, with case studies to provide concrete examples in emissions by 2020. When combined with the emissions of some of the innovative mitigation approaches that are reduction achievements of the past years, the EMMS now being rolled out across the sector. participants are now almost three-quarters of the way to achieving our group target. If we continue at this rate, We believe that collaboration is essential to effectively we will reach our goal much earlier than expected. These address the environmental challenges we currently face. impressive results reflect the continued efforts by the EMMS We have therefore been working hard to increase the participants to innovate, both in terms of the efficiency of geographical scope of our global sustainability programme. their products, services and technologies and in driving the As the first sector-wide carbon reduction initiative for a behavioural changes needed to address the challenge of services industry, we have always focused on engaging as climate change. many postal operators from around the world as possible. International Post Corporation Postal Sector Sustainability Report4
  5. 5. IntroductionFollowing last year’s inclusion of the South African PostOffice in the EMMS, we are delighted to welcome two new in our journey towards the achievements of our targets for 2020. We will be working vigilantly to ensure that our “ Our current rate of progress far exceedsparticipants: Empresa Brasileira de Correios e Telégrafos participants are provided with the necessary support in their the required rate to meet our collective(Correios Brazil) and Nigerian Postal Service (Nigeria Post). mitigation efforts, to provide on-going monitoring and target of a 20% absolute reduction inThese two new entrants represent a significant expansion oversight and to encourage the sharing of best practiceof the programme into two highly populated and rapidly approaches among peers. We invite you to listen, as we have emissions by 2020.developing countries. We feel that this is a further done, to the multiple voices of our industry stakeholders and If we continue at this rate, we will reach ”demonstration of how the postal sector is working to bridge look forward to further years of continuous improvement.the perceived divide between developed and developing our goal much earlier than expected.economies in tackling a truly global problem. CorreiosBrazil is one of the largest postal sector organisations in theworld and is located in an important emerging economy. Herbert-Michael Zapf,Furthermore, we hope that the addition of Nigeria Post IPC President ceoas the second African postal operator in the programmewill support our ambitions to expand further still into thedeveloping nations of Africa.Once again, I have found the considerable progress madeover the year extremely encouraging and would like tocongratulate all of our participants on their excellentachievements in enhancing their sustainability performance.However challenges remain and we must not be complacentInternational Post Corporation Postal Sector Sustainability Report 5
  6. 6. New Participant - Brazil Correios Brazil is set to make far-reaching impact through the EMMS programme, as Latin America’s largest postal service Empresa Brasileira de Correios e Telégrafos (Correios Brazil) has The social and environmental activities undertaken by Correios been experiencing consistent growth and increasing revenues Brazil are aligned to national and international guidelines in recent years as the post continues on its path to be a for sustainability, including the United Nations Millennium world-class company in terms of organisational management, Development Goals and the thirteen national guidelines of procedures and results. the instrument of the Presidency. The post has also positioned its strategy based on the ‘Triple Bottom Line’ of economic, Since its origins in 1663, Correios Brazil has been striving social and environmental concerns. In the current global to create a modernised service that meets the quality landscape of major technological change and new habits, expectations of its customers. Historically the company Correios Brazil is very much aware that environmental issues, has always played an important role of social inclusion and including climate change, are increasingly emerging as critical integration in national development. It has also acted as an topics of strategic concern to the growth and development important government agent in the social field; its many roles of both enterprises and nations. Correios Brazil has already From left to right: Mr Wagner Pinheiro de Oliveira, include the distribution of textbooks, the payment of pensions, been demonstrating its commitment to support these causes President, Correios Brazil; Dr Herbert-Michael Zapf, the transportation of emergency support, campaigns related to for many years. The implementation of the Environmental President and CEO, International Post Corporation breastfeeding and the training of needy youngsters. Correios Administration System (SGAC), has increased its capability to Brazil will continue to push for excellence in its products and measure its environmental impacts and has driven continuous The company believes that the EMMS programme is services in order to contribute to the competitiveness of the improvement. Among numerous other initiatives, the vitally important in driving down global carbon impacts country and improve the quality of life of society at large. company has its EcoPostal initiative to reuse uniforms and from the postal industry through its provision of sector- postal mailbags, promotes sorted recyclable waste collection wide management proficiency assessments, emissions and responsible waste management, has carried out pilot measurement, sector benchmarking, results reporting and testing of electric vehicles, and is involved in the direction of group targets. As the leading postal operator in Latin America’s environmental education and the promotion of eco-efficient largest economy, Correios Brazil has acknowledged that its products and services. participation in the programme represents a crucial expansion Key facts - Brazil of the postal industry’s focus and co-ordinated carbon Capital: Brasília In June this year Mr. Wagner Pinheiro de Oliveira, CEO of reduction action. The EMMS programme provides a global Population: 193,947,000 Correis Brazil, announced the participation of Correios Brazil framework through which the post can support its sector Total area: 8,514,877 km2 in the IPC Environmental Measurement and Monitoring peers in a collaborative way, share best practices, and drive System (EMMS), a participation that is a logical next step continuous improvement as global problems require global Official language: Portuguese in the organisation’s environmental sustainability strategy. solutions. International Post Corporation Postal Sector Sustainability Report 6
  7. 7. New Participant - NigeriaNigeria Post (NIPOST) fully supports the EMMS andis ready to play its role in further expansion of theprogramme across the African continentNigeria Post provides vital services in both urban centres I am delighted that Nigeria Post has joined International Postand rural communities, acting as an essential force in Corporation’s EMMS sector sustainability programme. I am incommunity development for Nigeria’s population of over full support of the ambitions of IPC to bring African nations165m. Since the country’s independence in 1960, Nigeria into this global system of carbon emissions managementPost has been striving to work towards the creation of a and reporting. As a consequence of our strong regionalservice that is ever more efficient and responsive to public role and our participation in this sustainability programmeneeds, whilst maintaining reasonable costs. as the second African participant, we will be able to set an example to other developing postal operators and work toPresently there are 1,176 post offices and over 2,442 further increase engagement with the programme across thepostal agencies throughout the Federation providing African continent. Efficient use of natural resources and thepostal, logistic, financial and other communication conservation of energy should be a key concern for all African From left to right: Mr Pieter Reitsma,services to the populace. Based in the most populous nations. Furthermore, joining the EMMS programme will Sustainability Manager, InternationalAfrican country and one of the largest economies on the allow Nigeria Post to contribute to an important global effort, Post Corporation; Mr Ibrahim Mori Baba,continent, NIPOST is one of the leading posts in West share best practices and learn from its peers around the world. Postmaster General and CEO, Nigerian PostalAfrica. Service In line with our participation in the EMMS, I affirm theHowever, while we anticipate significant growth in the commitment of Nigeria Post to sustainable businesscoming decades, we are also committed to ensuring that development and commit our solidarity to contributing tothis growth is managed in a fully sustainable way. To this the collective attainment of the sector’s carbon emissionsend, we hope to play a leading role in societal issues such reduction target for 2020.as the campaign against stigmatisation of people livingwith HIV and the fight against its spread, promoting agreener and better working environment for our workers, Mr Ibrahim Mori Baba Key facts - Nigeriacarbon emissions reduction and other important topics. Postmaster General and CEO Capital: AbujaWe believe that collaboration between postal operators, Nigerian Postal Service Federation: 3 6 States andworking together across both developing and developed Federal Capitaleconomies, is essential for us to be able to tackle thecommon, global problem of climate change and which in Population: 166,629,000the long run would ensure a more efficient management Total area: 923,768 km2of our resource and promote environmental responsibility. Official language: EnglishInternational Post Corporation Postal Sector Sustainability Report 7
  8. 8. Carbon management In 2011 the IPC Environmental Measurement and Monitoring System participants continued their collective efforts to reduce carbon emissions, resulting in yet another year of impressive results. This year full Scope 3 reporting was included in the reporting, in order to monitor carbon emissions throughout the entire value chain. With Carbon Management Proficiency scores continuously improving and carbon emissions decreasing significantly, participating posts have once again seen their management and mitigation efforts pay off. International Post Corporation Postal Sector Sustainability Report8
  9. 9. Carbon managementThe Environmental Measurement and Monitoring SystemThe Environmental Measurement and Monitoring System (EMMS) was Comprehensive data collectiondeveloped in 2008, in direct response to requests from CEOs working Carbon Managementthroughout the postal industry. The system was built with the aim of The EMMS process begins with the participating postal companies Proficiencyimplementing a common carbon measurement and reporting framework, completing an annual comprehensive self-assessment questionnaire • Average CMP score of 70%in line with customer requirements and stakeholder expectations. A pilot on their management proficiency which entails a primarily qualitative • % improvement from 5of the system was carried out in 2008, in collaboration with our EMMS assessment across ten management proficiency areas.participants. 2010 The results of the questionnaire are analysed and used in our assessments • ON TARGET to achieveIn 2009, the full programme was rolled out with the first data collected for the Carbon Management Proficiency (CMP) section of the EMMS. 90% goal for 2020and progress measured for the 2008 calendar and financial reporting The next part of the process involves reporting on performance trends,year. This represents the benchmark year of the EMMS programme. sector averages and company scores, for both the qualitative CarbonThe objective is to drive both carbon management proficiency and Management Proficiency (CMP) section of the EMMS and a suite of 16performance by providing a common reporting structure for posts to Carbon Performance Indicators (CPI) across five categories: Overall Sectordisclose their environmental management strategies and achievements. Indicators, Scope 1, Scope 2, Scope 3 and Activity Indicators.EMMS participants employ around 2.0 million staff across the globe In order to ensure consistency of the data, participants are encouragedat over 100,000 facilities, with well over half a million delivery and to use our calculator tool and are provided with an exhaustive guidance Carbon Performancetransport vehicles. Through fuel combustion, the energy used to heat document for reference. This year we have implemented an additional Indicatorsand cool buildings and several other sources, these companies release plausibility checking process to further ensure consistency and accuracy of • .5% or 3significant volumes of CO2 into the atmosphere. At IPC, we are working data collected across the group. The final results are subject to review by 261,000 tonnesto systematically address these impacts and collaborating to combat global IPC and Maplecroft, an independent advisory consultancy specialising in reduction from 2010climate change across the sector through our EMMS programme. We global risks management. This review process also stimulates constructive • PC group Scope 1 2 Ibelieve that through the sharing of knowledge and the encouragement feedback, monitoring and continuous improvement of the programme forof positive action, the entire postal industry will be able to lower its the future. emissionsenvironmental impacts, thus addressing stakeholder concerns about its 7,173,000 tonnescontribution to greenhouse gas emissions. The calculator tool and associated guidance materials are aligned with • ON TARGET to achieve the requirements of international best practice standards including ISO 20% reduction goal for 14001 (environmental management), ISO 14064 (carbon accounting), the 2020 Greenhouse Gas Protocol, Dow Jones Sustainability Index, FTSE4Good, and current best practice as used by members of the Carbon Disclosure Project and the US Climate Registry. Each participant is provided with their results in the form of an individual scorecard and assessment and given ample opportunity to engage and share feedback on their experiences and progress.International Post Corporation Postal Sector Sustainability Report 9
  10. 10. Carbon management Broadening our scope IPC continues to broaden the scope of participation in the EMMS indicated. For a detailed overview of participation in both the carbon programme. This year we welcome two new EMMS participants, Empresa management proficiency and carbon performance aspects of the EMMS, Brasileira de Correios e Telégrafos (Correios Brazil) and The Nigerian please refer to the exclusions and estimations in the Annex p39. Postal Service (Nigeria Post) which will bring the total number of EMMS participants to 25. Correios Brazil and Nigeria Post will be formally This report presents the overall results of our EMMS programme for integrated and report their first set of EMMS results in 2013. the calendar year 1st January to 31 December 2011. In limited and unavoidable cases, some degree of estimation has been necessary. For The South African Post Office (SAPO) has submitted its quantitative carbon example, in order to ensure consistency in scope, some participants may performance data this year, representing the company’s first step towards have been obliged to make estimations of their performance in certain the achievement of our collective goal. As part of the review procedures areas. In such cases, estimations are made very carefully by the reporting for this report, SAPO was also visited by our external accountant PwC. postal operator to ensure that they are as accurate and realistic as With the aim of ever increasing disclosure, participants have increased the possible. scope of their submissions by including subsidiaries or other parts of their business such as newspaper delivery and direct marketing services. For In this report, IPC has also provided the range of coverage provided by more information see Annex p39. the data for each indicator, calculated as follows: the percentage of the business, as quantified by operational revenue, that reports data on a Consistent with previous years, the figures presented in this report certain indicator, is divided by the total revenue of all EMMS participants. continue to reflect the mail and parcel operations of our participants. Coverage data is provided in relevant carbon performance data tables in Information relating to express and logistics services, while included in the brackets, in cases where this is not 100%. overall EMMS programme, has not been included in this report in order that we can focus our analysis on the core comparable mail and parcel To provide additional assurance, this report has been reviewed and operations. To facilitate accurate year-on-year comparisons, all carbon approved by the management of IPC. We have followed reasonable performance data is categorised according to whether it relates to the steps and taken great care to ensure that the information and indicators original set of EMMS participants (excluding Österreichische Post, Poste published in this report are accurate to the best of our knowledge. In Italiane and the South African Post Office, which have joined since 2009). addition, we have instructed our external accountant PwC to review the The original set of participants can then be compared to the ‘extended key sector indicators. The metrics verified by PwC are indicated by a group’, which also includes these three new entrants. The figures provided rhombus symbol (♦) accompanying the relevant reporting category. The in this report relate to the original set of participants unless otherwise results can be found in the Assurance Report on p40. International Post Corporation Postal Sector Sustainability Report10
  11. 11. Carbon managementSector scorecardIPC provides all participants with a detailed scorecard and assessment of Figure 1: EMMS Sector Scorecardtheir performance in both carbon management proficiency and carbonemissions performance. The scorecard contains more than 800 datapoints and trend indicators to give each participant a detailed overview 2012 IPC EMMS Sector Scor ecard 2012 IPC EMMS Sector Scorecardof their performance and to allow benchmarking with previous years. As Carbon pe rformance indicatorsthe standard EMMS scorecard for each company contains confidential 22 y Telégrafos, EMMS participants bpost, Canada Post, Correos The Carbon Corp, Austria Post Corp, Post ELTA, Itella carbon em Performance sect An Post, Australian Postal Groupe La Poste, Hellenic ion of the Participating postal , Deutsche Post DHL, Le , PT issions and CTT Correios de Portugal Posten Norge, PostNL, PostNord outlets and energy use EMMS is an asse organisations Zealand Post, Poste Italiane, States Postal Service financial across the six categor ssment of the quainformation, we are not in a position to make these public. However, in Ltd., Magyar Posta, New services. Post Office, Swiss Post, United The results ies of ma ntitative Luxembo urg, Royal Mail, South African presented here focus il, parcels, expess aspects of carbon EMMS Gr on the cor (na e mail and tional and interna managem 301,262m oup Emiss ent tional), log , including Postal volume (items) ions (Mail parcels actiline with our intention to promote disclosure and increase transparency of vities. istics, reta 52,819,000m 2 Parcel) il Building area - Tonnes of 2,039,000 Scope 2008 CO 2 No. of employeesthe EMMS programme, this year, we have produced an additional overall 2009 571,000 2010 No. of vehicles 2011 12 Key drivers iency 8,360,000sector scorecard to be made available to the public. Carbon management profic cy is measured using the EMMS questionnaire, which involves an assessment section takes inco account across ten areas the qualitative aspects 7,763,00 7,434,000 Scope 2 ele in buildin ctricity purchased 7,173,000 gs for use Carbon Management Proficien systems approach. This significant has been the sing -check-act management source sinc le most aligned with IPCs plan-do cy (CMP). programm e the sta ys carbon management proficien 2011 e, makin rt g up 48.5% of the of each postal compan 2009 2010 3 combined Scope 1 2008 NC of the 2 impact 64.9/100 69.9/100 10,014,000 Outsourc in 2011.The sector scorecard contains overall group summary information such as 61.3/100 ed transport or sub-contracted 8,722,000 ncy score 56.4/100 10,292,000 has been Carbon management proficie road 87.9/100 90.4/100 source sinc the most 84.9/100 83.3/100 making up e the sta rt of the significant – IPC leader Required pro 31.7/100 impact in 42.2% of the total gramme,a list of participants, total group postal volumes, total vehicle numbers and 21.4/100 annual red 19.1/100 20.4/100 uction to achieve the 2011. Scope 3 – IPC lowest (on Scope IPC target 1 2 em of 20% to achieve 90% by 2020 issions) by s in line with the IPC targetthe total reported group building area. Carbon management proficiency Annual pro 2020 Annual progres EMMS gress in line Leader Group Em with this -139,333 (score 2011) issions Re IPC target tCO (score 2008) (score 2009) (score 2010) IPC range ductions pr 2 ogressscores are provided for 2008-2011 including a graph and summary table Lowest Tonnes Annual emis (%) 9,000,000 sions redu ction (on Scope 1 detailing performance trends for the four year period. In terms of carbon 2) towards 100 2020 targ 8,500,000 et (Mail and Parcel) Target 90 8,000,000performance, the sector scorecard summarises the total group emissions 80 70 7,500,000 -7.1%reductions progress in comparison to the group target and provides an 60 50 2020 Target 6,688,000 7,000,000 - 4.2% tonnes 6,500,000 - 3.5%explanation of EMMS reporting protocols. 40 30 6,000,000 2020The two page EMMS sector scorecard can be found online at 5,500,000 Target 20 -20% 5,000,000 10http://www.ipc.be/Services/Sustainability/EMMS/EMMS_Scorecard and reporting management and verification Performance Value chain Measurement 0 2008 engagement Further de Disclosure and standards Management and Strategy 2009 tails procedures Employee Policy and Targets 2010 Activity Principles The figures 2011 relating to presented on this scorecard 58.8% 65.8% 59.8% this scorec express and logisti reflect the 74.0% ard in ord cs core mail 81.9% 65.6% 60.5% 71.7% accurate er that we services, while inc and parcel yea luded in 2011 47.1% 79.0% 66.2% 72.7% 51.8% 60.0% 54.3% Austria Pos r-on-year compar can focus our ana the overall operations of our 56.9% t, Poste Ital ison lysis EM par 45.4% 74.1% 81.4% 58.9% 52.5% 50.5% iane and s, the data presen on the core compar MS programme, has ticipants. Informa 50.5% the South ted tion 2010 64.8% 68.8% African Pos relates to the origable mail and par not been 78.6% 54.3% 52.9% t) which cel operat included on 40.5% 69.0% 49.7% 42.9% have join inal set of EMMS ion 2009 50.2% 60.5% 58.7% 41.9% ed since 2009. participan s. To facilitate 63.5% 71.4% 50.9% ts (excludinEMMS in other publications 2008 30.5% ENVIRON MEN g TAL MEA Date: 2012 V2 SUREMENT AND MO NITORING (EMMS) SYSTEM MENT AND MONITORING SYSTEM (EMMS) ENVIRONMENTAL MEASURE Date: 2012 V2As the EMMS programme continues to expand its global reach anddemonstrate impressive group-wide management proficiency increases recognised. Apart from being published in over a dozen sustainabilityand emissions reduction achievements, its success is increasingly being reports of our participants, the EMMS has also been acknowledged by global media and external publications, an indication that the programme is having an influential effect across the sector. We anticipate further recognition of the programme and attention focused on the achievements of our EMMS members as we continue to progress towards our targets for 2020.International Post Corporation Postal Sector Sustainability Report 11

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