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Toyota kata – habits for continuous improvements by Hakan Forss
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Toyota kata – habits for continuous improvements by Hakan Forss

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“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle. …

“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle.
What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement? In this session you will learn about continuous improvement routines that help you close the gap between your current condition and you desired future state. You will learn how you can probe through the unknown in small deliberate steps. You will also be introduced to the leadership routines to build a continuous improvement culture. These routines are what we call Toyota Kata. Watch the video of the presentation here: http://youtu.be/MT3qgwzj5nY
More Lean IT videos and presentations on: www.lean-it-summit.com

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  • 1. Habits for continuous improvements 3 & 4 October, 2013 Paris, France hakan.forss@avegagroup.se @hakanforss http://hakanforss.wordpress.com/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 2. “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” Aristotle Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 3. Improvements are experiments Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 4. Puff Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 5. Oh, I did NOT expect that! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 6. The sound of learning Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 7. Hypothesis Learning Observation Prediction Experiment Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 8. Expect at least 50% of the experiments will not give the expected result This is when we REALLY learn! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 9. Let’s do an experiment! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 10. Cross your arms Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 11. Now cross them the other way Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 12. We need to rewire our brains for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 13. Håkan Forss Lean/Agile Coach @hakanforss
  • 14. Agile/Scrum/XP Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 15. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 16. Lean & Kanban Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 17. What is a Kata? Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 18. Wax on, wax off Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 19. Create ”muscle memory” for continuous improvements Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 20. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 21. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 22. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 23. Vision Challenge Target Target Target Target Condition Condition Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 24. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 25. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 26. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 27. The Vision Process focused Not outcome focused Not a business or company vision Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 28. Toyota’s Vision for Its Production Operations Zero defects 100 percent value added One-piece flow, in sequence, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 29. Software development Vision example Zero defects, in production 100 percent value added Highest value first, on demand Security for people (no injuries) Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 30. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 31. Get out of the corner office Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 32. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 33. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 34. What to collect Data and facts, not gut feel Process description (Value Stream Map) Process metrics Outcome metrics Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 35. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 36. Our next target condition is… Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 37. Beyond the knowledge threshold Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 38. Put a square peg in a round hole Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 39. Setting a target condition Hypothesis on the journey towards the next Challenge and Vision Based on your business strategy and model for process improvement Follow the Goldilocks rule Not too hard, Not too easy, Just Right Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 40. Challenge Target Target Condition Target Condition Target Condition Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 41. Challenge Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 42. Target Condition examples All work visible Lead time 60 days (from 80 days) Work-in-process 15 (from 20) Deploy to production every 2 weeks Specification by Example is used for 80% of the features Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 43. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 44. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 45. Target Condition Current Condition Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 46. Target Condition Current Condition A P C D Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 47. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 48. Leader coaching the learners Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 49. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 50. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 51. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 52. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother http://www-personal.umich.edu/~mrother/Materials_to_Download.html
  • 53. Rocks !! Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 54. Your treasure map to Toyota Kata! http://hakanforss.wordpress.com/tag/toyota-kata/ http://www.slideshare.net/hkanforss/ http://www-personal.umich.edu/~mrother/Homepage.html http://www.lean.org/kata/ http://www.slideshare.net/mike734 http://www.slideshare.net/BillCW3/ Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com
  • 55. Håkan Forss Mail: hakan.forss@avegagroup.se Twitter: @hakanforss Blog: http://hakanforss.wordpress.com