10 Insights to Lead from the Heart | Susan Steinbrecher

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Susan Steinbrecher, an internationally acclaimed businesswoman, executive coach, speaker and author, is president and CEO of Steinbrecher And Associates, Inc. a management-consulting firm that provides professional development services in the areas of executive coaching, group facilitation, and leadership training. Susan earned her bachelor's degree in applied arts and sciences from Southwest Texas State University and an honorary doctorate in hospitality management. She holds professional certifications as a master practitioner of neuro-linguistic programming and a mediator as well as certified in several assessments including HOGAN, VOICES, Benchmark and Myers Briggs. She is also a certified HeartMath coach.

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10 Insights to Lead from the Heart | Susan Steinbrecher

  1. 1. Powered by insights from Susan Steinbrecher
  2. 2. This presentation consists of highlights from the interview with Moe Abdou, founder & host of 33voices®.
  3. 3. Susan Steinbrecher Susan Steinbrecher, an internationally acclaimed businesswoman, executive coach, speaker and author, is president and CEO of Steinbrecher And Associates, Inc. a management-consulting firm that provides professional development services in the areas of executive coaching, group facilitation, and leadership training. Susan earned her bachelor’s degree in applied arts and sciences from Southwest Texas State Uni- versity and an honorary doctorate in hospitality management. She holds professional certifica- tions as a master practitioner of neuro-linguistic programming and a mediator as well as certi- fied in several assessments including HOGAN, VOICES, Benchmark and Myers Briggs. She is also a certified HeartMath coach. @SteinbrecherInc
  4. 4. 1 Great leaders inspire, negotiate, persuade and influence - still, the best leaders are the ones who are in awe of their associates’ potential.
  5. 5. 2 All human beings, not just leaders, want to be respected, valued and listened to. treat them accordingly and you’ll win their hearts.
  6. 6. 3 Don’t confuse personal power with position power. As a leader, who you are always trumps the title on your business card.
  7. 7. 4 You won’t fix your employee problems or cultural issues by judging and making assumptions. try, instead to pause and seek to understand the other side.
  8. 8. 4 You won’t fix your employee problems or cultural issues by judging and making assumptions. try, instead to pause and seek to understand the other side.
  9. 9. 5 Influential managers and leaders understand that their customer is first and foremost their associate, not the person writing the check. Treat them accordingly.
  10. 10. 6 The quality of your organization will be in direct proportion to the quality of the conversations taking place. Say what you want repeated.
  11. 11. 7 Confident leaders relinquish control early and often; They make it their highest priority to groom other leaders.
  12. 12. 8 In order to lead well, you have to live well. build the habits that you want others to emulate.
  13. 13. 9 If you work hard to gain acceptance and influence, you likely won’t. if, instead you work harder at being yourself, telling the truth and investing in others and you’ll earn the ultimate power.
  14. 14. 10 Want to be remembered as a leader who led from the heart? Follow these seven principles:
  15. 15. 10 Want to be remembered as a leader who led from the heart? Follow these seven principles: Know Thyself - Commit to personal growth
  16. 16. 10 Want to be remembered as a leader who led from the heart? Follow these seven principles: Don’t assume, don’t judge, come to understand - Be open-minded
  17. 17. 10 Want to be remembered as a leader who led from the heart? Follow these seven principles: They need what you need - be real, be you.
  18. 18. 10 Want to be remembered as a leader who led from the heart? Follow these seven principles: Let go - Trust others
  19. 19. 10 Want to be remembered as a leader who led from the heart? Follow these seven principles: Know the impact of your words & actions - trust and you’ll be trusted
  20. 20. 10 Want to be remembered as a leader who led from the heart? Follow these seven principles: Associates have a choice - they ultimately will go along or not - Be human, be humble
  21. 21. 10 Want to be remembered as a leader who led from the heart? Follow these seven principles: Care for the heart - Lead well, Live well
  22. 22. What type of leader are you? REALLY REFLECT...
  23. 23. Connect WITH US! Tell us what you think Chase@33voices.com

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