10 Insights to Get More Without Settling for Less, with Bob Sutton

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Robert Sutton is a Stanford Professor, organizational researcher, and best-selling author. His six management books include New York Times bestsellers "The No A**hole Rule" and "Good Boss, Bad Boss." His forthcoming book (with Stanford's Huggy Rao) is "Scaling Up Excellence." It is the first major management book on tackling this crucial and universal challenge, and is the product of a seven-year effort by Rao and Sutton. To learn more about the book, read new posts and articles on scaling, and to contribute your own story or ask Rao and Sutton questions, please visit www.scalingupexcellence.com.

Sutton was named as one of 10 "B-School All-Stars" by BusinessWeek, described as "professors who are influencing contemporary business thinking far beyond academia." Sutton is an IDEO Fellow and co-founder of the Stanford Technology Ventures Program, Center for Work, Technology and Organization, and Stanford Design Institute (the "d.school"). He has written over 100 academic and popular articles and chapters, and over 1000 blog posts. He often leads workshops and gives speeches about his books and is academic director of several Stanford executive programs including Leading for Strategic Execution and (with Huggy Rao) Customer-focused Innovation. Sutton blogs at www.bobsutton.net and tweets @work_matters.

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10 Insights to Get More Without Settling for Less, with Bob Sutton

  1. 1. we help you discover smarter ways to think, grow, and live.
  2. 2. This presentation consists of 10 highlights from the interview with Moe Abdou, founder & host of 33voices®.
  3. 3. Robert Sutton Robert Sutton is a Stanford Professor, organizational researcher, and bestselling author. He was named as one of 10 “B-School All-Stars” by BusinessWeek, described as “professors who are influencing contemporary business thinking far beyond academia.” Sutton is an IDEO Fellow and co-founder of the Stanford Technology Ventures Program, Center for Work, Technology and Organization, and Stanford Design Institute (the “d.school”). @Work_Matters
  4. 4. 1 Excellence doesn’t have to start at the top. although it may not be everywhere, it can start anywhere.
  5. 5. 2 Most often, the biggest barrier to scaling your business is giving up the thinking that helped you taste success. It’s unwise to run a $100MM business like a $10MM one.
  6. 6. 3 Big teams suck. Exceed nine people on a team and you risk more time being spent on interpersonal issues rather than the actual work. Opt instead for a 4-5 member team.
  7. 7. 3 Big teams suck. Exceed nine people on a team and you risk more time being spent on interpersonal issues rather than the actual work. Opt instead for a 4-5 member team.
  8. 8. 4 Reason alone will rarely ignite excellence in others; admired leaders always seek mutual obligation. An ownership mentality translates to “I own the place and the place owns me.”
  9. 9. 5 Be vigilant about linking your short-term realities to your long-term dreams. do now what will have the greatest impact on your desired future.
  10. 10. 6 Don’t let the illusion of doing more fool you. Scaling for Excellence combines more with better. Think of Pixar’s ‘relentless restlessness’ mantra, better never stops.
  11. 11. 7 Admired companies seek to balance replication and customization; they start with a standardized template: A Catholic‘Buddhist’ like approach. approach, and scale with a more
  12. 12. 8 Savvy leaders understand that going slow will actually help them scale faster and better. it’s the discipline, patience and persistence of fighting a ground war, not just an air war.
  13. 13. 9 Want to understand the mindset of your company? Ask these two questions:
  14. 14. 9 Want to understand the mindset of your company? Ask these two questions: What’s sacred about our organization?
  15. 15. 9 Want to understand the mindset of your company? Ask these two questions: What’s taboo in our organization?
  16. 16. 10 Bad is stronger than Good. get rid of it, or you’ll never clear the way for excellence.
  17. 17. REALLY REFLECT Who in your organization is the purveyor of excellence?
  18. 18. Connect WITH US! Tell us what you think Chase@33voices.com

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